OptiSigns Reviews (3,705)

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OptiSigns Reviews (3,705)

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4.7
3,705 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and intuitive interface, which allows for quick setup and management of digital signage across multiple screens. The platform's flexibility and reliable performance make it a preferred choice for businesses looking to streamline their content management. However, some users note that the pricing model can be a limitation, especially for those with multiple displays.

Pros & Cons

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Abigail M.
AM
Abigail M.
Team Member
Small-Business (50 or fewer emp.)
"OptiSigns Made Venue Screen Management Easy"
5/5
What do you like best about OptiSigns?

It has made what was a very time consuming and cumbersome process a lot easier for both our venue staff and events planning team. We were able to swap from a USB display system to the OptiSigns system, which allows us to remotely control all of our venue screens.

Using the OptiSigns software has been easy and intuitive for our team, and we loved the added benefit of being able to display weather and time widgets. Review collected by and hosted on G2.com.

What do you dislike about OptiSigns?

Some of the pricing structures are a bit annoying, it would be good if we didn't have to upgrade to be able to have access to simple features like incorporating a table in our designs. Additionally, it would be good if the default setting for asset play time could be adjusted. Review collected by and hosted on G2.com.

Response from Sam Bui of OptiSigns

Hi Abigail,

Thanks so much for sharing your experience! We’re glad OptiSigns has helped your venue team move away from USB workflows and manage all screens remotely from one place, with reliable playback and helpful widgets like weather and time.

Regarding the price, we appreciate you sharing that perspective. Our annual plans include savings per screen if you’d like to explore that option. We’ll also continue refining our offerings to better support different needs. Please feel free to reach out at support@optisigns.com; we'd love to design a workflow that works best for you.

We appreciate your trust in us and wish you all the best ahead.

Warm regards,

Sam

TC
Tania C.
Executive Director
Small-Business (50 or fewer emp.)
"Affordable, Flexible Digital Signage That’s Easy for Our Team to Manage"
4.5/5
What do you like best about OptiSigns?

It has been affordable and yet flexible enough to meet our needs. We're a visitors center with interpretive exhibits, we are transitioning to OptiSigns because it's got an interface we can figure out, and multiple users within our facility are able to have accounts to control, update, and change what we are showing throughout the facility.

As of now we are able to stream from our YouTube channel, able to show videos on our video wall, and share content from facility partners. It has been reliable and with help we are figuring out the features to most effectively use it to make the staff and visitor experience better. Review collected by and hosted on G2.com.

What do you dislike about OptiSigns?

Some of the processes are not super intuitive, but the support is there to work you through it. Terminology seems a bit confusing, but that also could be because we are not familiar with terms of art in the digital signage industry.

The scheduling feature in concept looks great, but we still haven't managed to get it to work. Fortunately it's not a game changer, but we would love to get it working. Review collected by and hosted on G2.com.

Response from Sam Bui of OptiSigns

Hi Tania,

Thanks so much for sharing your experience! We’re glad OptiSigns has been affordable, reliable, and flexible for your visitor center—making it easier for multiple staff members to manage exhibits, stream videos, and update content across the facility.

Regarding scheduling, you can refer to the attached document for more details. Please reach out to support@optisigns.com, we would be happy to design a workflow that works best for you.

We appreciate your trust in us and wish you all the best ahead.

Warm regards,

Sam

See how OptiSigns improved
Morgan B.
MB
Morgan B.
CEO
Small-Business (50 or fewer emp.)
"Flexible and Easy Digital Signage Platform for Dynamic Spaces"
5/5
What do you like best about OptiSigns?

I like how easy OptiSigns is to use and manage remotely. Setting up screens, scheduling content, and updating displays is straightforward, even across multiple locations. The Canva integration and playlist scheduling make it simple to keep content fresh and organized. It’s been reliable, flexible, and a great value compared to more complicated signage platforms. Review collected by and hosted on G2.com.

What do you dislike about OptiSigns?

The biggest frustration for me has honestly been the hardware side. OptiSigns has one dedicated hardware option, but it's only offered in white, which does not always fit the aesthetic of a space. Because of that, I ended up using third party display hardware from overseas manufacturers, and those setups can be a bit finicky and inconsistent. To be fair, that is not really OptiSigns’ fault, but there are only so many ways to run digital signage software without connecting a screen to some type of external player or computer. Review collected by and hosted on G2.com.

Response from Sam Bui of OptiSigns

Hi Morgan,

Thanks so much for sharing your experience! We’re glad OptiSigns has been easy to manage remotely and helps you keep content organized and up-to-date across multiple locations with scheduling and integrations.

We'll continue working to create an even smoother experience for everyone. If you need further assistance, our support team is ready at support@optisigns.com.

We appreciate your trust in us and wish you all the best ahead.

Warm regards,

Sam

Mark S.
MS
Mark S.
Owner, Financial Advisor, Licensed Insurance Agent (Life and Health)
Small-Business (50 or fewer emp.)
"Scheduling Screen Transitions for Meetings"
5/5
What do you like best about OptiSigns?

I love the scheduling feature because it lets me plan out meetings and have the screen transition naturally, without having to stop what I’m doing to manually change the screen. Review collected by and hosted on G2.com.

What do you dislike about OptiSigns?

This may be my ignorance talking, but I don’t like that we have to create a new asset when I only want to change a small part of the screen’s content. In our office, we try to keep a welcome screen tailored to individual clients, but to update something as simple as the client’s name, I either have to rename the asset or create a copy just to make that change. Review collected by and hosted on G2.com.

Response from Sam Bui of OptiSigns

Hi Mark,

Thanks so much for sharing your experience! We’re glad OptiSigns’ scheduling feature helps your screens transition naturally for meetings and that tutorials and OptiBot have been helpful when questions come up.

Regarding updating a small part of your screen content without creating or renaming a new asset, you can use DataSource in Designer. Please refer to the attached document for more details. If you’d like further help setting it up, please reach out to support@optisigns.com—we’ll be happy to help design the best workflow for your needs.

We appreciate your trust in us and wish you all the best ahead.

Warm regards,

Sam

See how OptiSigns improved
Brown S.
BS
Brown S.
Creative Director
Small-Business (50 or fewer emp.)
"Reliable, Easy-to-Use Digital Signage Solution"
5/5
What do you like best about OptiSigns?

What I like best about OptiSigns is how easy and reliable the platform is. As a design studio, I was looking for a system I could confidently implement for my client, Elevate SKN, and OptiSigns delivered. It’s very user-friendly, making it simple to manage and update screens remotely without any hassle. The interface is intuitive, and everything runs smoothly, which saves a lot of time. For example, my client asked me today to remove their grand opening promo from the screen, and I was able to make the change in minutes—no delays, no complications. Review collected by and hosted on G2.com.

What do you dislike about OptiSigns?

I wish OptiSigns offered better support and clearer guidelines for video assets, especially around sizing and formatting to ensure optimal display. Review collected by and hosted on G2.com.

Response from Sam Bui of OptiSigns

Hi Brown,

Thanks so much for sharing your experience! We’re glad OptiSigns has been reliable and easy to manage, helping you update client screens quickly and without hassle.

Regarding video assets, OptiSigns supports MP4 files and the H264 video codec; please kindly refer to the attached document for more details. If you need any help, feel free to reach out to support@optisigns.com.

We appreciate your trust in us and wish you all the best ahead.

Warm regards,

Sam

See how OptiSigns improved
SN
Subish N.
Project Manager
Small-Business (50 or fewer emp.)
"Robust Digital Signage Platform with Excellent Integration"
4.5/5
What do you like best about OptiSigns?

One of the standout aspects of OptiSigns is its responsive and knowledgeable support team. Whether it’s onboarding assistance or troubleshooting, their team is quick to respond and provides clear, actionable guidance. They also offer helpful documentation and tutorials, which reduce dependency on support for routine setup tasks. Overall, the support experience feels reliable and customer-focused.

OptiSigns delivers strong and consistent performance across devices. Content updates are reflected quickly, and the platform runs smoothly with minimal lag or downtime.

The platform supports a wide range of integrations, including Google Drive, Canva, Power BI, and social media tools. These integrations enable real-time content updates and automation, which is a major advantage for businesses managing dynamic displays Review collected by and hosted on G2.com.

What do you dislike about OptiSigns?

he dashboard can feel outdated and not very intuitive, especially for new users. Navigation between assets, playlists, and screens isn’t always smooth, and some workflows require more clicks than necessary. A more modern, streamlined UI would significantly improve usability. Review collected by and hosted on G2.com.

Response from Sam Bui of OptiSigns

Hi Subish,

Thanks so much for sharing your experience! We’re glad OptiSigns has been reliable, with quick content updates, strong integrations, and a responsive support team that’s been helpful along the way.

Regarding navigation, thank you for the feedback—we'll continue working to create an even smoother experience for everyone. If you need further assistance, our support team is ready at support@optisigns.com.

We appreciate your trust in us and wish you all the best ahead.

Warm regards,

Sam

Delaney S.
DS
Delaney S.
Customer Service Representative
Mid-Market (51-1000 emp.)
"Easy to use, Super reliable"
4.5/5
What do you like best about OptiSigns?

What I like best about OptiSigns is how easy it is to use while still offering a lot of flexibility. The platform makes it simple to upload content, schedule displays, and manage multiple screens without needing a lot of technical experience. The most helpful thing is how fast their team is to respond and solve any issues, which makes a big difference when you need things running smoothly. Overall, the biggest upsides are its user-friendly interface, efficiency, and reliable support. Review collected by and hosted on G2.com.

What do you dislike about OptiSigns?

One thing I dislike about OptiSigns is that I’ve had it break or glitch at times, which can be frustrating when you’re trying to keep content running smoothly. There have been moments where things didn’t load properly or displays stopped working unexpectedly, and while support is quick to fix it, it can still interrupt the flow when it happens. Review collected by and hosted on G2.com.

Response from Sam Bui of OptiSigns

Hi Delaney,

Thanks so much for sharing your experience! We’re glad OptiSigns has been easy to use while still flexible and that our support team has been quick to help keep your screens running smoothly.

Regarding the occasional glitches—thank you for flagging this. Please reach out to support@optisigns.com with your player/device model and a quick description of what you’re seeing, and we’ll be happy to design a workflow that works best for you.

We appreciate your trust in us and wish you all the best ahead.

Warm regards,

Sam

Jared V.
JV
Jared V.
Marketing and Communications Specialist
Small-Business (50 or fewer emp.)
"Affordable, Great Visual Communication Tool, Needs Better Interface"
4.5/5
What do you like best about OptiSigns?

What I like best about OptiSigns is how easy it makes managing digital signage without constant attention. We use it to display announcements, event schedules, videos, and a live Google Calendar, which automatically keeps our screens up to date. The drag-and-drop editor and templates save time, even for non-designers, while remote management makes updates simple from anywhere. I personally create branded content in Canva, but the built-in tools are more than capable. Overall, it’s an affordable, practical solution that streamlines how we communicate across multiple screens. Review collected by and hosted on G2.com.

What do you dislike about OptiSigns?

The main downside is that the interface can feel a bit clunky and outdated. Navigating folders and locating uploaded content isn’t always intuitive, and tasks like organizing files or uploading to the correct location can take more time than expected. The playlist feature also has a learning curve and isn’t as straightforward as it could be. While the platform is powerful and gets the job done, a more modern, streamlined UI/UX would make it much easier to use day-to-day. Review collected by and hosted on G2.com.

Response from Sam Bui of OptiSigns

Hi Jared,

Thanks so much for sharing your experience! We’re glad OptiSigns helps you keep multiple screens up-to-date with calendars, announcements, and media—making it easier to communicate with students, families, and visitors from one place.

Regarding the playlish, you can refer to the attached document for more details. We'll also continue working to create an even smoother experience. If you're still confused with anything, our support team is ready at support@optisigns.com.

We appreciate your trust in us and wish you all the best ahead.

Warm regards,

Sam

See how OptiSigns improved
Salvador S.
SS
Salvador S.
IT Systems Engineer
Mid-Market (51-1000 emp.)
"OptiSigns: Simple, Cost-Effective Digital Signage That Empowers End Users"
4.5/5
What do you like best about OptiSigns?

The simplicity and cost-effectiveness are outstanding. Our end users can easily create and update their own content directly in the platform, eliminating the need to wait for IT to make changes in our SpinetiX system. This has saved us significant time and resources while giving teams the flexibility to keep their displays fresh and relevant in real time.

The user-friendly interface makes it accessible for non-technical staff, and the overall reliability has been excellent. Highly recommend OptiSigns for any organization looking to streamline digital signage without the usual complexity or high costs. Review collected by and hosted on G2.com.

What do you dislike about OptiSigns?

I honestly haven’t found any technical issues that I dislike — the platform has been reliable and user-friendly overall.

My only suggestion would be on the billing side. It would be very helpful to have the ability to create sub-accounts so we could bill departments separately. This would make cost allocation and internal management much easier for organizations with multiple departments. Review collected by and hosted on G2.com.

Response from Sam Bui of OptiSigns

Hi Salvador,

Thanks so much for sharing your experience! We’re glad OptiSigns has helped your teams manage content directly, reduce IT workload, and keep displays fresh with faster turnaround.

Thanks as well for your suggestion on billing. We appreciate your trust in us and wish you all the best ahead.

Warm regards,

Sam

Sabrina  H.
H
Sabrina H.
Executive Assistant
Mid-Market (51-1000 emp.)
"Effortless Digital Signage with OptiSigns"
4/5
What do you like best about OptiSigns?

I find OptiSigns very easy to use, and I love that there are a lot of great templates available. These templates make it simple to just drop in information depending on what kind of announcement we need, like holiday closures or upcoming events. It's nice that some templates come with motion to make them eye-catching without extra effort. The ability to upload our own assets is fantastic as well, allowing us to add pre-made flyers to the playlist and quickly update the screen. Additionally, setting up OptiSigns was easy with the dongle that simply plugs into the TV, making it straightforward to add locations to our online profile. Review collected by and hosted on G2.com.

What do you dislike about OptiSigns?

Recently, I had to try to use a hotspot Wi-Fi to upload a new playlist because the in-house Wi-Fi was malfunctioning. It takes longer without properly conveying what you are trying to do is downloading, so you're unsure that it's not working or it's not going through. I do wish that there was some way to let you know that the file is uploading so that you don't just think it's not working. Review collected by and hosted on G2.com.

Response from Kate N of OptiSigns

Hi Sabrina,

Thank you so much for your wonderful feedback and for taking the time to share your experience with OptiSigns!

We're working on the templates to provide our users with more categories. We will keep you updated with our monthly scoop newsletter.

Best regards,

Kate