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Navan (Formerly TripActions) Reviews & Product Details - Page 5

Navan (Formerly TripActions) Overview

What is Navan (Formerly TripActions)?

Navan is the all-in-one solution that makes travel and expense management easy.

Navan (Formerly TripActions) Details
Product Website
Languages Supported
German, English, French, Dutch, Spanish
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Product Description

Navan is the all-in-one solution that makes travel easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses. From EAs and finance teams to travel managers and employees, Navan empowers people to focus on the things that matter most to them — all while providing companies with real-time visibility, savings, and control. Learn more at navan.com.

How do you position yourself against your competitors?

Navan is the all-in-one solution that makes travel easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses. From EAs and finance teams to travel managers and employees, Navan empowers people to focus on the things that matter most to them—all while providing companies with real-time visibility, savings, and control. Learn more at navan.com


Seller Details
Seller
Navan
Company Website
Year Founded
2015
HQ Location
Palo Alto, California
Twitter
@Navan
66,511 Twitter followers
LinkedIn® Page
www.linkedin.com
2,537 employees on LinkedIn®
Description

Navan is the all-in-one solution that makes travel easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses. From EAs and finance teams to travel managers and employees, Navan empowers people to focus on the things that matter most to them — all while providing companies with real-time visibility, savings, and control. Learn more at navan.com


Elizabeth Z.
EZ
Overview Provided by:

Recent Navan (Formerly TripActions) Reviews

AJ
Amol J.Mid-Market (51-1000 emp.)
5.0 out of 5
"Navan is a great platform and very rewarding"
Navan is great platform for finding great deals on flight and hotels and that too without loosing your reward points as Navan allows you to link yo...
Aurelian Z.
AZ
Aurelian Z.Enterprise (> 1000 emp.)
1.5 out of 5
"It's good but I've seen/used better"
It has a web application as well as a phone app. Both present the same information, but in proper ways for each device.
Thibaut D.
TD
Thibaut D.Mid-Market (51-1000 emp.)
0.0 out of 5
"Navan is a dumpster fire"
Not much, I have to use it because my company chose it. It's pretty fast to reimburse, but the input is so painful I'd rather be reimbursed later
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Navan (Formerly TripActions) Media

Navan (Formerly TripActions) Demo - Main Booking Portal
Main Booking Portal for Navan
Navan (Formerly TripActions) Demo - Admin Dashboard Spend Overview
Admin Dashboard Spend Overview for Navan
Navan (Formerly TripActions) Demo - Admin Purchase Cards
Admin Purchase Cards for Navan
Navan (Formerly TripActions) Demo - Admin Policy Discretionary Spending
Admin Policy Discretionary Spending for Navan

Official Downloads

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Video Reviews

8,273 Navan (Formerly TripActions) Reviews

4.7 out of 5
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8,273 Navan (Formerly TripActions) Reviews
4.7 out of 5
8,273 Navan (Formerly TripActions) Reviews
4.7 out of 5

Navan (Formerly TripActions) Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Navan (Formerly TripActions)Question

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Oil & Energy
UO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Navan (Formerly TripActions)?

For the most part, the online forms are easily accessible and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Navan (Formerly TripActions)?

Occasionally it's not obvious how to enter information due to the predetermined form. For example, after a recent hotel stay I was entering my expense into the online form and there was only one space for taxes, yet there were three different types of taxes. I left the tax entry blank and put all the various tax types and info in the comments box at the bottom to assist my administrator in reviewing the expense. Review collected by and hosted on G2.com.

What problems is Navan (Formerly TripActions) solving and how is that benefiting you?

Having all expenses and travel in one place, in the order they occur, and with specific forms/information to validate expenses is a real time saver! Review collected by and hosted on G2.com.

Oliver M.
OM
Associate Director of Education
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Navan (Formerly TripActions)?

I used to save all my receipts from business trips and likely forgot some, missing out on hundreds of dollars. With Navan, I get a notification immediately after a purchase to remind me that I need to upload the receipt. Review collected by and hosted on G2.com.

What do you dislike about Navan (Formerly TripActions)?

The management side of the app has been a little tricky - especially when I send expenses back, I'm not sure if my reports are able to understand why things are being sent back. It would also be nice to see the exact amount of expenses left to my alloted amount. Review collected by and hosted on G2.com.

What problems is Navan (Formerly TripActions) solving and how is that benefiting you?

With the expense reporting at the same time as the charge is gogin through, I don't have to keep receipts to report later. This has saved me hundreds of dollars due to lost receipts or charges I forgot to report. Review collected by and hosted on G2.com.

Poli v.
PV
Field Marketing Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Navan (Formerly TripActions)?

I love how simple the lay out is. Booking business and personal trips is actually fun! I even was able to book a family trip using points that I earned through booking work trips on Navan. I also love how quickly reimbursements go through. I would and have recommended Navan. Review collected by and hosted on G2.com.

What do you dislike about Navan (Formerly TripActions)?

I don't have any complaints really. I wish my Navan card worked to pay for parking tickets, for some reason it doesn't work for that and I always have to pay with my personal card and submit for reimbursement. It would also be cool if more hotels were eligible to use points on. Review collected by and hosted on G2.com.

What problems is Navan (Formerly TripActions) solving and how is that benefiting you?

It keeps me very organized. It enables me to have my expenses done in time. I enjoy using it and wish I had it for my personal life! Review collected by and hosted on G2.com.

Paulo V.
PV
Senior Support Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Navan (Formerly TripActions)?

Navan makes the reimbursement process seamless. Whenever I'm adding an expense and use the drag and drop feature to upload my receipt, Navan is able to identify the currency, the amount and the merchant without any issues. Review collected by and hosted on G2.com.

What do you dislike about Navan (Formerly TripActions)?

The flight tickets booking system needs to improve. The information in regards the ticket I booked was not clear and when I reached out to the Customer Service agent, they weren't able to confirm and I had to contact the airline eventually. Review collected by and hosted on G2.com.

What problems is Navan (Formerly TripActions) solving and how is that benefiting you?

It makes the reimbursement process much more easier. I don't spend a lot of time entering transactions through the platform. I can also use my mobile to create and submit transactions and this avoids the task to scan the receipt and enter the information manually. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Navan (Formerly TripActions)?

The format is great with travel dates and the showing of hotels, have not used flights or rental cars. It is very easy to use and the layout is great, all the important info at a glance.

It's very easy to have people book their own stay, that way you get the hotel and room options to suit each traveler independantly.

Email updates and travel iterary are timely and easy to read.

The per-diem meal tracker is a very nice feature. It lets you claim expenses at the drop of a hat and relays all the info to accounting easily.

Many features are great, like filtering options and expenses and perks. I like that Navan shows what the stay costs after taxes are applied but before you book. The dashboard also shows my perks at a glance.

They have a lot of perks and points for booking rooms and prices are about what Bookings.com and other travel sites have, but with the added ease of personal and businness travel in one. Rewards points are clearly listed and easy to apply. Review collected by and hosted on G2.com.

What do you dislike about Navan (Formerly TripActions)?

I would like to start a new trip with the name and dates of travel vrs city and dates. I have found a few hotels were sold out and Navan still said they had 18 rooms, so realtime updating would be nice.

I can't find where to leave a review. would be nice info for co-workers. Have not found how to review the places I have stayed. - I would really like to do so. Also some hotel I can not see the reviews or they were not current of the last 6 mos.

Not updated to current hotel info, example - Hilton now does NOT offer complimentary breakfast at 90% of locations and it STILL says free breakfast on Navan, they quit that a yr ago, it is now $15 and need book the day before.

Not a fan of the time out and refresh for current rates, it erases ALL my selected data for filters, travel dates, location etc. If those things can stay and just the room rates refreshed that would be such a huge improvement.

Not a fan of my points, the major bulk, expiring on 30 days. I thought it was a year, also points are only good for personal travel and not business? Points are my least worry but I feel it is a bunifit I am loosing out on. Just seems deceptive.

What I would like to see is a way to tumps down or keep from seeing certian hotels I don't want to ever stay in again. I forgot I was not pleased with a certian hotel and hated I forgot that and stayed there agin and was more unhapppy, if I had a thumbs down, not just a heart I could remind myself not to stay here again! Review collected by and hosted on G2.com.

What problems is Navan (Formerly TripActions) solving and how is that benefiting you?

Allows employees to choose locations to stay to make everyone happy. It is hard to make everyone happy with chosing a hotel for them, Navan lets everyone book their own. I also like the perks for personal travel. Expenses for travel a re a zip! Review collected by and hosted on G2.com.

Timothy M.
TM
Executive Director of Global Logistics and Finishing
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Navan (Formerly TripActions)?

I love how easy it is to submit reciepts and mileage for reimbursement. There' is nothign to type in as it scans the reciepts and transfers incredibly accurate information, and you get paid fast!

Also, Navan syncs to your calendar to allow you to select the event and or meeting from those listed in your calendar and include those people invited to the meeting on the attendees to the expense report item! Review collected by and hosted on G2.com.

What do you dislike about Navan (Formerly TripActions)?

I have no complaints thus far as we have only been using the software for about 3 months and I have submitted probably 10 expenses with no issues at all! Review collected by and hosted on G2.com.

What problems is Navan (Formerly TripActions) solving and how is that benefiting you?

Its fast and easy to use, my payments usually come a few days after I submit which was not the case with our prvious provider. Review collected by and hosted on G2.com.

Amin A.
AA
Private Equity Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Navan (Formerly TripActions)?

I love the Navan app and how easy it is to upload receipts and plan travel. Specifically, Navan makes it so easy to find receipts directly from your camera roll - which is unlike other expense softwares I've used in the past. I also like the general UX which is pleasing and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Navan (Formerly TripActions)?

I don't like that you can't edit expenses after you've submitted them. Sometimes I realize that I mistyped something or entered something wrong, but I can't go back and edit it. Review collected by and hosted on G2.com.

What problems is Navan (Formerly TripActions) solving and how is that benefiting you?

On a previous software that my company used to expense, there was no app so everything had to be done on the computer. Navan's app is much easier because I can expense items directly on my phone which is very useful. Review collected by and hosted on G2.com.

Aleesa D.
AD
Senior Enterprise Partner Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Navan (Formerly TripActions)?

Navan is convenient, easy to use and reliable for my business travel needs. Review collected by and hosted on G2.com.

What do you dislike about Navan (Formerly TripActions)?

Originally, I did not like the chat support but recently needed to rebook several flights during the LA wildfires and the team was great. I was really surpised and happy with how easy the support chat feature was and effecrtive. Review collected by and hosted on G2.com.

What problems is Navan (Formerly TripActions) solving and how is that benefiting you?

Navan allows me to quickly login and book travel in accordance with my company's policies, I love it. Review collected by and hosted on G2.com.

Paul S.
PS
Regional Vice President
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Navan (Formerly TripActions)?

Navan is extremely easy to use. My company just switched to using Navan and I was able to hit the ground running. I also like how it details the various hotel rates to give you better insight into your options. Easy to use and sends you texts reminding you to check in for flights. Review collected by and hosted on G2.com.

What do you dislike about Navan (Formerly TripActions)?

Nothing that I can think of. Navan is really easy to use. Review collected by and hosted on G2.com.

What problems is Navan (Formerly TripActions) solving and how is that benefiting you?

Navan is easy to use and I love the text reminders! Review collected by and hosted on G2.com.

Rachel K.
RK
Program Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Navan (Formerly TripActions)?

Easy to use. Intuitive UI combined with company-specific restrictions makes me confident when booking travel with my company.

Incentives. I, and more than a few of my coworkers, love the rewards you can earn from booking hotels with Navan. And it's nice to be able to choose between using the rewards for future personal bookings or for gift cards. Huge standout feature of Navan! Review collected by and hosted on G2.com.

What do you dislike about Navan (Formerly TripActions)?

Occasionally, there were hiccups with having the company card being "released" to the hotel I booked with. More often than not, it wasn't an issue. However, I can see it confusing or frustrating some people. Review collected by and hosted on G2.com.

What problems is Navan (Formerly TripActions) solving and how is that benefiting you?

Easy business travel booking with my company. Instead of having to book things myself and get reimbursed, using Navan makes things quite easy and fun. Review collected by and hosted on G2.com.