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Tripactions - Very easy to navigate through
8,273 Navan (Formerly TripActions) Reviews
Overall Review Sentiment for Navan (Formerly TripActions)
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What I like best about Navan is its seamless integration of travel booking and expense management, which saves time. The upsides include real-time updates, a user-friendly interface, and efficient expense tracking, all of which enhance the overall travel experience and streamline administrative tasks. Review collected by and hosted on G2.com.
One aspect I find challenging about Navan is the initial complexity of its interface, which can make it difficult to navigate at first.
But the mobile version is very good. Review collected by and hosted on G2.com.
I’ve been using this system for a while and it’s been fantastic. The user interface is intuitive, clean and it makes it so easy to plan my traveling including booking of flights and hotel accomodations. Tracking spending and uploading receipts is simple, especially with the auto capturing of information from the uploaded receipts really save a lot of time. Furthermore, the auto approval and reimbursement have been quicken, and payment is made very quickly! Overall, it’s a great tool that enhances productivity and helps keep things organized. Highly recommended! Review collected by and hosted on G2.com.
For claims that with partial amount, entering the tax percentage and information can be challenging at times because the calculation behind the scene can differ. But overall, it doesn't cause major issue in the claiming process. Review collected by and hosted on G2.com.
Again, so quick and easy to use! As soon as you use your card the app ask you to send a receipt. Take a picture and thats it. Youre done. Review collected by and hosted on G2.com.
Nothing. Its great. So easy to use. I love it. Review collected by and hosted on G2.com.
The user interface and customer support is very good. Apart from that what i like the most for Navan is the rewards that we get from booking. Thats something very good. Review collected by and hosted on G2.com.
Nothing found yet. If found, will surely give feedback to customer supports to correct it. Review collected by and hosted on G2.com.
It's very easy to book, especially during company travel. I easily see which options I can take within policy. I've never had a problem with flights or bookings not being recognized. If I need to change anything with my flight, I'm easily able to do it even if I access the direct travel website. It's not very fussy. Review collected by and hosted on G2.com.
I had a flight cancellation and the customer service was not helpful at all. I was able to move my flight through the app and the customer service was not very fast. They were polite, but I think for truly an emergency there should be better options. I was told to cancel the flight and just book with another airline, surely as a travel agency this something they can do for me? Review collected by and hosted on G2.com.
I love how easy it is to Navagate. If I am missing something, I am notified immediately. I use it often to book trips and it is very simple to keep trips organized. Review collected by and hosted on G2.com.
The only recommendation I would give is to have a round trip option when logging milage travel. Review collected by and hosted on G2.com.
Navan has consolidated and simplified our travel planning. It has streamlined our group travel planning and made it easier for individuals to book their own travel, specifically on short notice. Review collected by and hosted on G2.com.
You do not have the ability to change an email address if submitted/invited a guest traveler incorrectly. I accidently added my husband, mother and son to the business account, and now that those emails have received an invite, I can not remove from business to re-invite under the persoanl account. Tech help said they need to create a new email address in order to receive the invite and create an account. Stated that there is not a way for the Navan team to edit/correct the email address and send a new invite. Its difficult enough for my mother and child to maintain one email account, let alone create a new one just to receive and creat a Navan account. Review collected by and hosted on G2.com.
I've used Navan for both business and personal travel and it's a great system for booking hotels, cars, and flights. It's simple to use and outlines a variety of options that fit the traveler's needs. Review collected by and hosted on G2.com.
There isn't anything about the system I've had trouble with in the past three years of using Navan. It's been great. Review collected by and hosted on G2.com.
The most helpful thing when it comes to Navan is the Quick responses when there is a problem with transactions or errors. Review collected by and hosted on G2.com.
The Least Helpful thing when it comes to Navan is sometimes you may forget to save a receipt . You will have to pay out of pocket if no receipt is provided. Review collected by and hosted on G2.com.
