Navan (Formerly TripActions) Reviews & Product Details - Page 20

Navan is so user friendly and great /easy to work with. Our company switched to some other tool and trust me - EVERYONE hated that! So gald we are back to navan Review collected by and hosted on G2.com.

nothing so far. there is some price difference from the other websites but guess you pay for the first class service! Review collected by and hosted on G2.com.

Very easy to use and navigate through it's screens. Review collected by and hosted on G2.com.

They don't always list all of the options available (but may have to do with my companies agreements and poslicies). Review collected by and hosted on G2.com.

This is so much easier and better that what we had previously. Reduces time to book, have options to club flights and hotel bookings together and makes it all convienient with email reminder feature for upcoming travel. Hassle free process Review collected by and hosted on G2.com.

Nothing really. Maybe have an option to accomodate last minute trips without any approvals in place. Review collected by and hosted on G2.com.

The best parts about using navan are the was of booking the flights and hotels along with the amazing reward point system for your travel bookings Review collected by and hosted on G2.com.

Nothing as such. Everything seems fine so far Review collected by and hosted on G2.com.

It's really easy to book your flights, hotels and more. Since the company's card is preloaded there, I don't have to think about anything other than my flights and accomodations. The UI is very easy to use, you set up a few things once and that's it, you just browse at the table fo flights and hotels and find the one that is within policy (which Navan makes it really easy to know which ones qualify) and select it.

I like how easy it is to find, view and share your itinerary. It even tells you important travel info in there, very handy!

I also like how it tells you which reward programs I can add to get points on them. The fact that I can get rewards from my business trips is pretty awesome to me. Review collected by and hosted on G2.com.

Sometimes, the website bugs out with things like the date picker not registering my clicks on the picker, instead clicking on something behind it and making me lose my place. But they're honestly just minor UI bugs with easy workarounds. It doesn't even have more than a handful of bugs like that one. Review collected by and hosted on G2.com.

The app is so user friendly but the customer service is the best! If you can't book exactly what you are looking for or have any issue at all, both the chat feature and speaking to customer service directly has been a breeze! Review collected by and hosted on G2.com.

You can only see estimates of your hotel stay versus a final invoice. Would be nice if final invoices were added in post-stay. Review collected by and hosted on G2.com.

Consitency with who you speak to and easy to build relationships with Review collected by and hosted on G2.com.

Some of the agents make a lot of mistakes and or have high anxiety and it comes through in conversations. This isn't bad, we all have stuff we need to work on. Review collected by and hosted on G2.com.

Easy to do expenses, straight forward and fast. Nice using their collective travel business for my travel searches. Review collected by and hosted on G2.com.

If I need to change a flight or reservation I have to go through Navan third party to assist me I can't go right to the ticket counter and address. I don't like that option. I also don't like if there is an expense issue that to dispute I have to completely cancel my card like it's fraud. But it is not fraud. It's usually an error or glitch. But I'm penalized by cancelling my card. It is very time consuming to wait for a new card and use my personal one in the meantime...then have to change my number in every single airline, hotel, car rental etc it is very tedious. Review collected by and hosted on G2.com.

The interface of both the App and desktop experience is super easy to use, upload receipts, and track payments. Review collected by and hosted on G2.com.

On mobile, it can sometimes be difficult to jump between the Travel and Expense experiences (especially the MANAGER side of Expenses). Review collected by and hosted on G2.com.

Navan's platform is designed to be intuitive, making it easy to search for and book travel arrangements. The app provides real-time notifications for itinerary changes, ensuring you're informed promptly. Review collected by and hosted on G2.com.

Some users have expressed dissatisfaction with Navan's approach of merging personal and business travel under a single trip, especially when service fees are applied to personal travel. Review collected by and hosted on G2.com.