Video Reviews
8,273 Navan (Formerly TripActions) Reviews
Overall Review Sentiment for Navan (Formerly TripActions)
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Navan makes it easy to expense travel and create limits so employees don't over spend Review collected by and hosted on G2.com.
There are a million different services that solve this problem. Navan has zero authority with airlines, is subjected to the same wait times as individuals, refuses to process refunds, and has awful customer service. If you're looking to speak with a real person, good luck. Introduces on necessary complexity into company travel with minimal benefits. Do not reccomend. Review collected by and hosted on G2.com.

The app and the services have been designed keeping in mind the traveler. In today's dynamic world plans are made on short notice, and having an application that empowers your to control your travel and thereby your life is extremely important. Overall it reduces the time required to plan a trip, manage the trip and manage expenses. There are number of features that offer flexibility in activities like uploading receipts or looking for travel options. Extremely mobile friendly and app is made to be used on the go. Review collected by and hosted on G2.com.
I don't dislike anyting specific, however, the app could add more features that allow to modify or correct certain aspects of expense reports. It could also provide some options to report on expenses. Review collected by and hosted on G2.com.
Navan is very user-friendly, customer service is great, love the rewards program! Review collected by and hosted on G2.com.
More time to use the rewards. They expire too quickly for those that don't travel often. Review collected by and hosted on G2.com.

It's a very simple app to use, all in one kind of service and makes it very simple for me to find the flights/hotels I need. I really enjoy using it for business purposes. Review collected by and hosted on G2.com.
Sometimes the price is higher than in other websites - would be nice to see an integration with websites like hotels.com or expedia to earn points on those sites as well. Review collected by and hosted on G2.com.

I love planning all aspects of my trip in one place and having all of the details (dates, confirmation #s, invoices) together. It's super easy to find all of the neccesary information for my trip in one place and makes expense reports easier! Review collected by and hosted on G2.com.
Nothing that I can think of, it's super easy to use and has everything I need. Review collected by and hosted on G2.com.

More than any other platform, or combination of platforms I've used in my career, I find that Navan provides a really accessible and streamlined experience for managing my work trips, and related expensing. Additionally, Navan's rewards program provides really great incentives, and the redemption process couldn't be easier. I've been so pleased with the user experience from end-to-end. Review collected by and hosted on G2.com.
I haven't been successful in having emailed receipts show up as available for attachment. I've also run into issues with my digital Navan card not reflecting reversed charges or authorizations that don't fall off for many weeks (for hotel incidentals for example). These aren't deal breakers, but are minor annoyances. Review collected by and hosted on G2.com.
Very easy to use, you can easily find & filter your flights and hotels search and just book them with a few clicks. Love the customer support team, very efficient and friendly! Review collected by and hosted on G2.com.
Nothing that I dislike but I would like to have a way of booking Flight + Hotel stays Review collected by and hosted on G2.com.

I've used Navan now at 2 different organizations and it is the most seamless and easy to use corporate trip planning solution. One of the easiest onboardings and usefulness and navigation of the platform are incredible. Review collected by and hosted on G2.com.
Support during trips can be challenging but ultimtely they get the job done. Using the AI agent was very challenging when I was trying to change a flight to avoid a winter storm and it took far too many attempts to reach a real person. Review collected by and hosted on G2.com.
How easy and understandable the app and website designs are to navigate searching, the map, and booking. Review collected by and hosted on G2.com.
Navan feels like it could be expanded to offer more than it does. Like experiences. Review collected by and hosted on G2.com.

Ease to process individual receipts from the App Review collected by and hosted on G2.com.
Pull down menu options are limited and do not always apply to the nature of the business expense Review collected by and hosted on G2.com.