472 N-able N-central Reviews
Overall Review Sentiment for N-able N-central
Log in to view review sentiment.
It provides an excellent way to manage systems for clients. The ability to execute scripts, perform hardware and software inventory for devices, create filters, and patch systems are just a few of the great features this software provides. Also the added ability to remotely access systems is great too. Review collected by and hosted on G2.com.
Take Control does not have the ability to use a shared toolbox where we can upload apps to use on systems from within the sessions. Review collected by and hosted on G2.com.
The amount of features that the solution has, and the versatility of the product platform. Review collected by and hosted on G2.com.
The layout, it looks clunky when compared to N-sight. The flow and manner of ease of use of N-sight compared to N-Able makes N-Sight a better usable product especially for a new user, but the amount of features of N-Able is what still draws us to use N-Able over the N-Sight.
The overall flow and UX of the platform makes it slightly harder to use, finding options and items within the platform can be cumbersome especially for new users, this also at times makes it harder to find the needed tool to execute actions. Review collected by and hosted on G2.com.
N-central relieves me of many small annoying tasks, so that I can concentrate more on the important things. I can automate repetitive activities very well and recurring errors can also be fixed with an automatic solution. Many users have wondered why there are suddenly fewer problems: N-Central fixes errors before the user notices. The support is really great and incredibly fast. Review collected by and hosted on G2.com.
The user interface takes some getting used to at the beginning and the menu navigation is not always logical for me. Review collected by and hosted on G2.com.
The cloud hosted version of n-central can be implemented in just a few minutes and thanks to the numerous online courses it is very easy to learn how to use the many features present. It integrates easily with security and management software such as SentinelOne EDR, Microsoft Intune and DNS filter, all additional packages that we have purchased and are very satisfied with. Chat support is almost immediate and always ready to help those in difficulty. It has now become an indispensable daily tool for our team of Administrators and Helpdesk. Review collected by and hosted on G2.com.
Quando si tratta di accedere al supporto per strumenti integrati di terze parti, come SentinelOne, i tempi di risoluzione sono spesso più lunghi, perché N-Able deve agire come intermediario per le richieste, non si può ottenere supporto diretto dal produttore. Review collected by and hosted on G2.com.
N-central allow us to easily manage multiple customers and all their devices. We are able to pull great reporting to supply to our customers to show our value. Review collected by and hosted on G2.com.
It's not a dislike but more of how to find things or do things being new to this tool. Over time I'm able to see how to do something that I was able to do in other products. Review collected by and hosted on G2.com.
Quality of support.
Ease of use.
Number of features.
Scalability.
Interface.
Easy to implement.
My go-to tool to remotely support customers on a daily basis. Review collected by and hosted on G2.com.
Missing expansion on Monitoring services client integration (i.e. Redfish).
Lack of adding pre-build Monitoring services.
Focus is drifting more to other services than Monitoring services.
Missing support for Powershell 7 in Automation Manager.
Integration requires some customization on the external tools. Review collected by and hosted on G2.com.
N-Central is an easy to use platform that is useful for gathering info about individual machines and remotely accessing them, whether it is directly using Take Control or via Remote Command Prompt. The customer support is always accessible for us as well. Review collected by and hosted on G2.com.
N-Central's use of filters are very clunky in how they are implemented, and the integrated features such as DNS Filter and Sentinel One can be cumbersome to setup, as they frequently fail to install properly. Review collected by and hosted on G2.com.
N-central offers a lot of customisablity to allow you to monitor almost any Windows service or stat you can think of.
The Take Control remote access tool is top-of-the-line, offering quick and easy remote access not only to control the session, but run commands, access the file system and view the registry and other stats. N-central is a daily part of my workflow.
The built-in Automation Manager is a great supplement to powershell.
N-able has extensive documentation on their software, and their support team is quick to respond when you can't find a solution. Review collected by and hosted on G2.com.
The UI can be a little confusing, particularly the menus (the "Administration" vs the "Configuration" tabs) and the filters (it's not obvious when you have a filter applied, and filters don't remove themselves like most other programs). Review collected by and hosted on G2.com.
I appreciate the ease of access to all the tools that I need and the ability to offer my customers just the level of service that they need. The integration tools work very well with our ticketing system. It is quick to get ahold of support when you need it, and they are NOT outsourced! Review collected by and hosted on G2.com.
There are no downsides that I can think of. I am satisfied. Review collected by and hosted on G2.com.
I've been relying on N-able's N-central for over 10 years, and it keeps getting better. Improvements are well thought out and useful. They make a real effort to connect with their user community through live training, community forum involvement, and the availability of one on one calls with experts in the various areas of N-central. Review collected by and hosted on G2.com.
Sometimes the only way to do something within N-central is the N-central way to do it. I'm probably spoiled by how much you can customize that sometimes I wish I could customize it even more. Review collected by and hosted on G2.com.
