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Moosend Reviews & Product Details - Page 5

Moosend Overview

What is Moosend?

Moosend is an affordable, intuitive platform, suitable both for beginners and seasoned marketers. Thanks to its 1-day implementation, 100+ email templates, automation recipes, and AI Writer, users can set up their campaigns right away. And they can rest assured emails will reach the inbox as Moosend scores a 98% deliverability rate. They can also use advanced features like Audience Discovery to get smart segments based on customer behavior, transactional emails to send important updates at the right time, and custom reports to track the numbers they need. Users can pick a pricing plan that works for them. Or, create a custom plan with add-ons of their choice. No matter their plan, they can reach the support team through email or chat and get advice on how to optimize their campaigns. Finally, Moosend is GDPR and ISO-27001 compliant and follows all the latest security standards to guarantee customer data remains safe. Try Moosend's core features for free: https://moosend.com/register/ Get a Custom Quote: https://moosend.com/contact-us/sales/

Moosend Details
Product Website
Languages Supported
German, Greek, English, French, Japanese, Spanish
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Product Description

Moosend is a fully featured email marketing platform which includes a responsive email campaign editor, marketing automations and many other competing features.

How do you position yourself against your competitors?

Our prices are competitive and affordable for any small/medium business

Moosend has an excellent customer support team that will monitor your campaigns, suggest optimizations for your specific industry and situation, and that you are able to reach your customer representative of choice through email, and LiveChat.

Also, we are agency friendly and offer white-labeling features so that you can offer your clients our awesome UI.

Finally, we have partnered with companies like IBM and Message Systems to offer you a super stable infrastructure as well.


Seller Details
Seller
Sitecore
Company Website
Year Founded
2001
HQ Location
San Francisco, CA
Twitter
@Sitecore
19,798 Twitter followers
LinkedIn® Page
www.linkedin.com
1,751 employees on LinkedIn®
Phone
1 415 380 0600
Description

Sitecore is the leading provider of end-to-end digital experience software. Our SaaS-enabled, composable platform empowers brands to deliver unforgettable customer interactions.


EK
Overview Provided by:
CMO @Moosend

Moosend Integrations

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Verified by Moosend

Recent Moosend Reviews

CP
Cat P.Small-Business (50 or fewer emp.)
5.0 out of 5
"User friendly experience"
Moosend is an exceptionally easy to use and intuitive site to use, and at a fraction of the cost of other providers. We have list management and ta...
JC
Jessica C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Moosend has been a very helpful tool in marketing to our direct audience."
Using Moosend has really helped our company get in front of our direct audience through easy to use email templates and authenticated emails that d...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great experience so far!"
Easy to use, and great support. After it's setup, it a breeze to use.

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709 Moosend Reviews

4.7 out of 5
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709 Moosend Reviews
4.7 out of 5
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4.7 out of 5

Moosend Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MoosendQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
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10 (Easy)
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Verified User in Retail
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Moosend?

I didn't know anything about autoresponders or email marketing until about a month ago. I found Moosend to be very user-friendly for a newbie. Support was accessible whenever I needed it. Some pros that have been helping me have complimented how I was able to pick up the integration and design aspects so quickly. I think it has a lot to do with the above-mentioned points. Review collected by and hosted on G2.com.

What do you dislike about Moosend?

the email builder could be a bit more intuitive but its still functional Review collected by and hosted on G2.com.

What problems is Moosend solving and how is that benefiting you?

automated emails with 3rd party integration. It allows me to reach a wider audience with ease Review collected by and hosted on G2.com.

Response from Eleni Kostopoulou of Moosend

Thank you for your wonderful feedback! We’re thrilled to hear that Moosend has been user-friendly and that our support team has been there for you. It’s fantastic that you’ve picked up the integration and design aspects so quickly. We're always working on making the email builder the best out there. Thanks for sharing your experience! ❤️🐮

SS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Moosend?

Drag-and-drop! Building emails with Moosend is like playing digital dress-up. It's so intuitive, that even I can create professional-looking campaigns without banging my head against the keyboard.

Automation on autopilot: Setting up autoresponder sequences used to be a nightmare. Thankfully, Moosend's templates are like cheat codes for my business. Welcome emails, abandoned cart reminders, even birthday wishes—it's all there, ready to go.

Data that makes sense: Numbers used to scare me, but Moosend's reports are fun to dig into. I can see what's working (and what's not) at a glance, so I can tweak my campaigns like a pro. Review collected by and hosted on G2.com.

What do you dislike about Moosend?

Feature Feast (sometimes): The sheer number of features can be overwhelming at first. It's like walking into a candy store with ALL the options – you know, that feeling when you can't decide what to get? But once you explore and find your favorites, it's smooth sailing.

Free plan limitations: The free plan is fantastic for testing the waters, but if you have a growing audience, you'll hit its limits pretty quickly. Be prepared to upgrade as your email list flourishes (which it will, thanks to Moosend!). Review collected by and hosted on G2.com.

What problems is Moosend solving and how is that benefiting you?

It is more than just an email tool; it's a growth engine. My open rates have increased, unsubscribes are a distant memory, and I'm finally seeing real results from my email marketing efforts. Thanks to Moosend, I can focus on what I do best – building my business, not battling email software. Review collected by and hosted on G2.com.

Response from Eleni Kostopoulou of Moosend

We're thrilled you enjoy the creative process with Moosend's drag-and-drop feature! Simplifying complex tasks through automation templates is our goal, ensuring a seamless experience. While our feature variety may feel like a candy store initially, we encourage exploration to tailor Moosend to your needs. As your audience grows, we're here to support your journey as you unlock the full potential of your email campaigns! 🐮❤️

AB
Assistant Marketing Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Moosend?

This software has mostly everything covered but my favourite feature is the newsletter builder which helps me easily create newsletter templates with just dragging and dropping. I also like the email reminder feature for webinars. This has definitely made life easier. Review collected by and hosted on G2.com.

What do you dislike about Moosend?

I wish the trial period was slightly longer because for me to try this out with our webinars, I'd need atleast two months. Also while adding my email list which is pretty long, the application takes a bit too long to load. But apart from this nothing else as of now. In terms of implementation haven't faced any issues yet. Review collected by and hosted on G2.com.

What problems is Moosend solving and how is that benefiting you?

Moosend is basically helping me build email templates/newsletter templates myself without having me seek help from a designer or developer. Review collected by and hosted on G2.com.

Response from Eleni Kostopoulou of Moosend

Thank you for sharing your enthusiasm about Moosend as your all-in-one email automation tool! We're delighted to hear that the newsletter builder and webinar email reminders have made a positive impact on your experience. We appreciate your feedback on the trial period and loading time for email lists – valuable insights that help us improve. Rest assured, we're constantly working to enhance your Moosend journey. Thanks for choosing us for your email automation needs! ❤️🐮

TT
Systems adminisrator
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Moosend?

tech support, they are very active and helpful Review collected by and hosted on G2.com.

What do you dislike about Moosend?

Some UI elements could be more visible (button and popup placement, mostly) Review collected by and hosted on G2.com.

What problems is Moosend solving and how is that benefiting you?

My office needs to essent bi-weekly newsletters, and Moosend covers that fine Review collected by and hosted on G2.com.

Response from Eleni Kostopoulou of Moosend

Thank you for sharing your experience with Moosend! We’re thrilled to hear that our support team has been helpful! We appreciate your feedback on the UI elements and will share this with our support team. Your insights are invaluable to us! ❤️🐮

SO
Events Strategist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Moosend?

The best thing I love about Moosend is the team behind the tool that is constantly in tune with the needs and challenges of the present-day. They always seek to make their tool rise to the occasion always! Review collected by and hosted on G2.com.

What do you dislike about Moosend?

Honestly, there’s nothing I don’t like about the tool! It is constantly innovating and if there’s anything one might not like, the team is always ready to listen and implement if that idea makes sense. Review collected by and hosted on G2.com.

Recommendations to others considering Moosend:

It’s a great tool with a great team that believes in meeting the current demands of the industry in a simple, elegant, and intuitive manner! Don’t hesitate! Review collected by and hosted on G2.com.

What problems is Moosend solving and how is that benefiting you?

Moosend helps me keep in touch with my list in an efficient manner and keeps me in touch with all the metrics that truly matter! Review collected by and hosted on G2.com.

Response from Eleni Kostopoulou of Moosend

Thanks a million for the glowing review! 🐮❤️ We're thrilled to hear you appreciate our team's dedication to staying ahead of the curve. Your feedback fuels our constant drive for innovation.

It's awesome to know there's nothing you dislike, and we're always here to listen and improve. We're grateful for your trust in Moosend and your recommendation to others.

Delighted to be helping you stay connected efficiently and providing the metrics you need!

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Moosend?

I'm just setting up Moosend for the first time, and had a few questions for Customer Support. It was refresing to get a response quickly. I had two issues that needed resolution, and they made sure their response addressed both of them. Impressive. Review collected by and hosted on G2.com.

What do you dislike about Moosend?

There are some videos to coach you through the setup process, but they're outdated. You could look for the UI differences and work your way through the setup, or you could look through their documentation, which is more updated.

Time for some new videos for those who are visual learners! Review collected by and hosted on G2.com.

What problems is Moosend solving and how is that benefiting you?

I'm bringing a new email list to life, using Moosend for the first tiem. It's inexpensive, appears to be robust and have great support. Review collected by and hosted on G2.com.

Response from Eleni Kostopoulou of Moosend

Thank you for your wonderful review! We're delighted to hear that our Customer Support team was able to assist you quickly and effectively. We appreciate your feedback about the setup videos and will work on updating them for a better experience as soon as possible. It's great to know that Moosend is helping you bring your new email list to life. We're committed to providing robust and cost-effective solutions with excellent support. ❤️🐮

NK
Asst Contracting Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Moosend?

Easy to use and does not need highly skilled staff to do. The analytics is good and gives clear reports. Invalid Emails can be easily sorted. Review collected by and hosted on G2.com.

What do you dislike about Moosend?

I am yet to figure out how the unsubscribe button works Review collected by and hosted on G2.com.

What problems is Moosend solving and how is that benefiting you?

Creation of Newsletters and doing RSVP for our trade shows etc. Lot of time is saved. Review collected by and hosted on G2.com.

Response from Eleni Kostopoulou of Moosend

Thank you for your feedback! We’re glad you find Moosend easy to use with clear analytics! Please reach out to our lovely support team to help you with the unsubscribe button, they're always eager to support you! ❤️🐮

NB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Moosend?

It has many features like subject line A/B testing which is useful for advertsing.Drag and Drop newsletter editor is useful and setting it up fastly. Countdown Timers helps users to convert easier and in a most efficient way Review collected by and hosted on G2.com.

What do you dislike about Moosend?

Pricing is higher for 500 subscribers and when we scale up pricing is much higher. Customer support reverts very lately hinders the performance of the implementation. Integration is not seamless with the website. Review collected by and hosted on G2.com.

What problems is Moosend solving and how is that benefiting you?

Moosend helps us to automation campaign for our website. Implementation process is very easy. It reaches users at the right time than manually sending email to website journey of our customers. Review collected by and hosted on G2.com.

Response from Eleni Kostopoulou of Moosend

Thank you for your insightful review! We're glad to hear that you find our features like subject line A/B testing, the drag-and-drop editor, and countdown timers helpful for your email marketing needs. We appreciate your feedback on pricing, customer support, and integration, and we'll work on improving these aspects. It's great to know that Moosend is helping you automate campaigns and reach your users at the right time. ❤️🐮

VA
Marketing Executive
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Moosend?

Moosend has truly impressed me with its efficient features and user-friendly interface. The drag-and-drop editor and powerful automation tools have greatly improved our email marketing campaigns. It tracks and analyzes performance through detailed reports and refine our strategies for better results. It has the excellent customer support team ensuring a smooth experience for our marketing team. Overall, Moosend is a reliable and effective solution for our email marketing needs. Review collected by and hosted on G2.com.

What do you dislike about Moosend?

I've had a positive experience using Moosend for my email marketing needs, but like any platform, there are areas for improvement. I've encountered delays in customer support response sometimes, and it would be great if the response can be more faster in resolving queries. The reporting and analytics tools can also be more enhanced for a better in-depth insights. Review collected by and hosted on G2.com.

What problems is Moosend solving and how is that benefiting you?

Moosend is a user-friendly platform for an efficient email marketing solution. Its features have streamlined our email campaigns, making them more efficient and effective. The automation tools in Moosend has reduced manual efforts, allowing us to focus on strategy and content creation. With Moosend, we've experienced an increase in customer engagement, better tracking of campaign performance, and ultimately, a positive impact on our business results. Review collected by and hosted on G2.com.

Response from Eleni Kostopoulou of Moosend

Thrilled to hear that Moosend has been an efficient email marketing solution for you! We're delighted you appreciate the user-friendly interface, drag-and-drop editor, and powerful automation tools. Your feedback on customer support response times and analytics tools is valuable, and we're committed to continuous improvement. Thanks for choosing Moosend to enhance your email marketing campaigns! ❤️🐮

JM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Moosend?

Moosend is its user-friendly interface. The platform makes it remarkably easy to navigate and create effective email campaigns. The simplicity of the design doesn't compromise on powerful features, allowing me to efficiently manage my email marketing tasks without a steep learning curve. It's a practical and effective solution for my agency's needs. Review collected by and hosted on G2.com.

What do you dislike about Moosend?

While Moosend generally meets my email marketing needs, one aspect that could be improved is the template customization options. I find that having more flexibility in design customization would enhance the platform's overall user experience. Review collected by and hosted on G2.com.

What problems is Moosend solving and how is that benefiting you?

Moosend has effectively addressed several challenges in my email marketing efforts. Firstly, it streamlines the campaign creation process with its intuitive interface, saving me valuable time and ensuring a more efficient workflow. The platform's robust analytics provide valuable insights, enabling me to optimize campaigns for better engagement and results. Moosend's automation features have significantly improved the precision of targeted communication, enhancing overall campaign effectiveness. In essence, Moosend's solutions have not only simplified my email marketing tasks but also contributed to improved performance and client satisfaction. Review collected by and hosted on G2.com.

Response from Eleni Kostopoulou of Moosend

Thrilled to hear Moosend is a must-have for your easy email marketing! The user-friendly interface and powerful features are our pride. Your feedback on template customization is valuable, and we're always working to enhance your experience. Thanks for being part of the Moosend family! ❤️🐮"