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707 Moosend Reviews

4.7 out of 5
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707 Moosend Reviews
4.7 out of 5
707 Moosend Reviews
4.7 out of 5

Moosend Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MoosendQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Howard O.
HO
Leading Sales Strategist | Professional Speaker | Wordsmith For Hire
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Moosend?

From where I sit, Moosend has one of the best campaign editors, ease of use, feature sets, and ease of intgrations of any of the email sending systems I've tried and I've had subscriptions to most. I love their reporting dashboard too. Their customer service is via email but the support is quick , helpful and instructive and I've kept this subscription longer than any other. I'm home with Moosend and wont be changing providers again. Review collected by and hosted on G2.com.

What do you dislike about Moosend?

I'm not being myopic, I really can't think of anything I dislike. If I were to nit pik, I would prefer contact management where instead of having one contact replicated in multiple lists, it would be one list of contacts where each contact would be assigned to multiple "campaigns" or "Groups". Also, trying to use the reporting features on tablet or phone is difficult. I think Moosend could improve mobile dashboard compatibility. Review collected by and hosted on G2.com.

Response from Eleni Kostopoulou of Moosend

Thank you for your thoughtful review! We’re delighted to hear that Moosend has become "home"!❤️

Your feedback on contact management and mobile compatibility is invaluable. We’re always looking to improve, and your suggestions will help us enhance our platform. We’re honored to be your chosen provider, and we look forward to continuing to support your email marketing needs.

Thanks for being a part of the Moosend family! 🐮

Verified User in Events Services
AE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Moosend?

What I really like about Moosend is how user-friendly it is. Review collected by and hosted on G2.com.

What do you dislike about Moosend?

One area where Moosend could improve is in its list management features. Review collected by and hosted on G2.com.

CW
Marketing Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Moosend?

I like the tutorials and support. The software is easy to use and the metrics on sends are good as well. Review collected by and hosted on G2.com.

What do you dislike about Moosend?

Nothing. I really like this software and its capabilities. Review collected by and hosted on G2.com.

Response from Eleni Kostopoulou of Moosend

Hey there! Thanks a ton for your awesome review! We’re thrilled to hear that our tutorials and support have been a big help. It’s fantastic that you find Moosend easy to use and that our metrics are hitting the mark. We’re especially excited that Moosend has been a game changer for your company, even without a CRM. Your feedback means the world to us, and we’re here to keep supporting you. Thanks for being part of the Moosend family! 🐮❤️

Abishek R.
AR
CRM & Email Marketing Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Moosend?

Moosend is very easy to use and integration is also very simple, it provides all the basic features that are available in other ESPs such as advanced segmentation, & Drag & Drop editor, etc... Review collected by and hosted on G2.com.

What do you dislike about Moosend?

It has limitations when it comes to use for a big business and enterprise where you need more advanced and complex automation flow segmentations. Review collected by and hosted on G2.com.

JR
Co-Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Moosend?

Moosend has been a strong and reliable tool for us since we started using them. The company is responsive to quesitons and feedback and they are constantly making improvements to their platform. Overall, it is a great tool. Review collected by and hosted on G2.com.

What do you dislike about Moosend?

I would like to see additional integrations with other martech. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Moosend?

Moosend offers a variety of templates and tools to customize your campaign exactly as you want it.

I've used it for three years now, and I'll keep using it forever.

The support is amazing, great, and fast, and I can get an answer to anything I need within minutes.

It is easy to use, and there is no need to read any kind of documentation. Review collected by and hosted on G2.com.

What do you dislike about Moosend?

While I am writing my campaign, I would like to have a quick button to add the name, the title, and anything else that can be used with a shortcut. Review collected by and hosted on G2.com.

Response from Eleni Kostopoulou of Moosend

Thank you for your fantastic review! We’re thrilled to hear you’ll be using Moosend forever! 🥰 It’s wonderful to know our support team has been quick and helpful, and our platform easy to use.

Regarding the quick buttons to add names, titles, and other shortcuts you're mentioning, is that for the personalization tags? You can send recommendations to our lovely support team and they will share with our product team. Amazing that Moosend has helped you increase your customer base by 20%! We’re committed to helping your business grow even more! 🐮

Lori C.
LC
Therapist and Life Coach
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Moosend?

I have found Moosend very easy to work with & Customer Service is among the best I have experienced Review collected by and hosted on G2.com.

What do you dislike about Moosend?

I wish the grey words in the dashboard were a little easier to read - Maybe it's just me? They are working on it even though no one else has complained about it Review collected by and hosted on G2.com.

Response from Eleni Kostopoulou of Moosend

Thank you for your feedback! We’re thrilled to hear you find Moosend easy to work with and our customer service top-notch. Our product team is looking into options to make the dashboard text clearer. We’re glad you enjoy posting videos and using the drag-and-drop feature! Happy emailing! ❤️🐮

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Moosend?

Moosend did wonders for my business! Is very intuitive and fully packed with amazing features. NOmatter your level of expertise, Moosend has something for you. I highly recommend it! Review collected by and hosted on G2.com.

What do you dislike about Moosend?

3rdparty Integrations are somehow limited

The generated reports could be more robust Review collected by and hosted on G2.com.

Verified User in Cosmetics
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Moosend?

The intuitive and user - friendly design. Review collected by and hosted on G2.com.

What do you dislike about Moosend?

At the moment I don't have anything to mention as a drawback of the platform. Review collected by and hosted on G2.com.

Saeed A.
SA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Moosend?

I have found Moosend to be an exceptional solution for my email marketing requirements, surpassing my expectations in every aspect. Its intuitive interface coupled with robust features positions Moosend as a premier choice for email marketing endeavors.

The analytics dashboard offers invaluable insights into the performance of campaigns. I particularly value the comprehensive reports on open rates, click-through rates, and subscriber behavior. This data has proven pivotal in refining my strategies and enhancing overall engagement. For those seeking a dependable and feature-rich email marketing platform, I unequivocally recommend exploring Moosend. It has significantly elevated my approach to email marketing, and I am confident it can deliver similar benefits for your endeavors. Review collected by and hosted on G2.com.

What do you dislike about Moosend?

Expressions of dissatisfaction regarding the presence of bugs, glitches, or other technical issues that impede the seamless utilization of the service. Review collected by and hosted on G2.com.

Response from Eleni Kostopoulou of Moosend

Thank you for your high recommendation of Moosend as an outstanding email marketing solution! It's fantastic to hear that our platform has surpassed your expectations in every aspect, from the intuitive interface to robust features.

We appreciate your insights into the analytics dashboard and how it provides valuable information for refining strategies. Your feedback is invaluable. We take note of your concerns about bugs and technical issues, and we're committed to enhancing the seamless utilization of our service. If you ever encounter challenges, please feel free to reach out to our support team. We're here to ensure your experience remains top-notch! 🐮❤️