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Miro Reviews & Product Details - Page 7

Miro Overview

What is Miro?

Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Today, 90M+ total users around the world in 200,000 organizations including Nike, Ikea, Deloitte, WPP, and Cisco depend on Miro to improve product development collaboration, to speed up time to market, and to make sure that new products and services deliver on customer needs. Miro's visual workspace enables distributed teams to come together to synthesize information, develop strategy, design products and services, and manage processes all throughout the innovation lifecycle. When you look at a Miro Board, you can see hundreds of collaborators moving through the space as named cursors on the screen designing, contributing ideas, providing feedback, and co-creating together with shared tools and information.

Miro Details
Product Website
Languages Supported
German, English, French, Japanese, Portuguese, Spanish
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Product Description

Miro offers a complete set of tools to support product development workflows, scaled frameworks, and full-scale Agile transformation. Miro’s built in capabilities for estimations, dependency mapping, private retrospectives, and scaled product planning are complemented by powerful two-way sync with Jira to manage end-to-end workflows in a visual and collaborative surface. Together, these capabilities are designed to fully support distributed teams throughout the product development lifecycle, as they host practices like Sprint Planning, Daily Scrum, Sprint Review, and Retrospectives, visualize and manage their work on a Kanban, or host large scaled product planning workshops.


Seller Details
Seller
Miro
Company Website
Year Founded
2011
HQ Location
San Francisco, California
Twitter
@MiroHQ
38,423 Twitter followers
LinkedIn® Page
www.linkedin.com
2,875 employees on LinkedIn®
Description

Miro provides a full suite of capabilities designed for innovation including diagramming, real-time data visualization, workshops and async collaboration, and built in support for common product development processes. Miro AI extends these capabilities with AI-driven mapping and diagramming, clustering and summarization, and content generation. Miro is the only vendor that lets developers build public or custom applications and server-side integrations, making it flexible and adaptable for any workflow through our SDK, APIs, live embed capabilities, and developer resources. Miro also has the most extensive set of integrations and templates on the market.


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Overview Provided by:
Customer Programs

Recent Miro Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Collaborate in a fun and engaging way"
Facilitating workshops online with Miro is easy and fun. There are so many different tools at your disposal. It's easy to implement and get partici...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Very helpfull brainstorm tool"
Very usefull tool to collaborate with colleagues. Getting projects up to speed, help with brainstorming , getting troughts on paper
AM
Anita M.Mid-Market (51-1000 emp.)
5.0 out of 5
"Miro: A powerful engagement tool."
User interface is intuitive. I love the app features.

Miro Pricing

Exclusive savings on Miro through G2 Deals

Miro is a visual workspace for innovation. Dream, design, and build the future together with your distributed team! Over 60 million users depend on Miro to collaborate on product development and speed up time to market. This free forever deal lets anyone start fast with our 2500+ Miro templates.

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CSA (Cloud Security Alliance)

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7,773 out of 7,774 Total Reviews for Miro

4.7 out of 5
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7,773 out of 7,774 Total Reviews for Miro
4.7 out of 5
7,773 out of 7,774 Total Reviews for Miro
4.7 out of 5

Miro Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MiroQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
PJ
Berater für Informationssicherheit
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI
What do you like best about Miro?

What I like most about Miro is that it offers an incredibly versatile whiteboard for every type of collaboration. The intuitive and easy-to-use interface makes it particularly easy to share content with others. I often use it for brainstorming and planning new products and services, as well as for interactive workshops and presentations with clients. As a freelancer, I particularly appreciate the good value for money, which provides me with an affordable way to collaborate professionally and efficiently with others. Additionally, I am impressed by the simplicity of implementation, which allows even complex ideas and processes to be quickly visualized and organized. Review collected by and hosted on G2.com.

What do you dislike about Miro?

What I don't like about Miro is the license management. It is somewhat too easy to accidentally incur additional costs, for example by adding team members without having a full overview of the resulting fees. However, the customer support helped very quickly and kindly to resolve the issue, which I really appreciate. Review collected by and hosted on G2.com.

What problems is Miro solving and how is that benefiting you?

A problem that Miro solves is the efficient collaboration and visualization of ideas, especially in remote or hybrid work environments. As a freelance business consultant, I benefit from this because I can easily represent complex processes and concepts with Miro and discuss them interactively with clients. It allows me to conduct workshops and presentations professionally and straightforwardly, saving time and resources. Review collected by and hosted on G2.com.

IB
Solutions Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Miro?

Miro has an amazing interface that is intuitive and easy to use, even for first time users. I used Miro in my degree at University and now at our company as well. I have done the Miro courses as well, which provided a lot of insight on feutures that I was not aware of. The drag and drop functionality, templates and collaboration features stand out the most for me. Miro also allows for integration with Jira, which is a software we use for our development and project management team which has created the addition of tickets to the boards of great use and allows us to streamline our workflow. We use it with our clients as well in order to visualise ideas in real time and brainstorm with the client as well as internally. I use Miro daily and it always pinned to my taskbar. I have not yet used the customer support, which is a comment on how well the platform works. Our company has easily been able to implement Miro into our daily functions and meetings. Review collected by and hosted on G2.com.

What do you dislike about Miro?

Miro frequently changes the interface and where things are situated on the tabs. An icon or functionality that used to be on the top bar will sometimes move to the side-bar. This has hindered efficiency on occasions. Otherwise, very happy with Miro 99.99% of the time. Review collected by and hosted on G2.com.

What problems is Miro solving and how is that benefiting you?

Miro solves the need to a platform that allows for visiual colloboration, brainstorming and managing projects. This solves the problem of hybrid work situations where some team members are working from home. It has also benefited the team immensely to have a place to dot down all the information or ideas they have acquired in acertain area/project/client, without keeping it all in their own mind/head. The templates have allowed users to document workflows etc with ease. Review collected by and hosted on G2.com.

JB
Customer Success Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Miro?

- large library of templates

- possibility to work simultaniously with other colleagues on a board

- great tool to prepare and roll out workshops with customers Review collected by and hosted on G2.com.

What do you dislike about Miro?

Only thing that would be great is a more intuitive way to share a board with a non-member of the team, eg. for workshop preparations. Review collected by and hosted on G2.com.

What problems is Miro solving and how is that benefiting you?

- We are working on many new processes. Miro is a great help here, as we have templates we can use, and review processes together with the team before finalising them

- Customer workshops are a new area we are working on. Miro is our go-to-tool to prepare the workshops and then work on topics during the workshops together with customers. Review collected by and hosted on G2.com.

LS
Senior Product Designer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Miro?

The versatility of Miro makes it a tool that can eliminate the need for many other platforms/software/subscriptions. We use it for so many things in our organisation. We do end-to-end service design projects in Miro, host workshops, create information architecture and wireframing. Our Kanban boards are on Miro, our project planning, stakeholder presentations and so much more. As a fully remote organisation, it enables us to seamlessly collaborate across the country and with clients who are fully remote themselves.

The fact that guests can join boards makes it easy for us to host workshops with clients who are outside of the organisation without them having to create Miro accounts. The app and browser options also means that new/short term users don't have to download the app in order to use it (helping us avoid disgruntled stakeholders joining for remote workshops).

Being able to pull PowerPoint presentations, PDF files and other files in and extract pages is extremely helpful in keeping the workflow in one place. During the Discovery phase of our projects, we ca accumulate a lot of artefacts that need to be considered, and this function makes it possible for us to have a bird's eye view of all of them. The integrations with software like Figma is a huge plus as well. Review collected by and hosted on G2.com.

What do you dislike about Miro?

There are small things about Miro that can make it a bit challenging to use, but these are annoyances at worst. Like not being able to add gradients to shapes, or not having overlay options besides lowering the opacity of a shape. All in all, the platform is powerful, useful and I don't know how large organisations get by without it. Review collected by and hosted on G2.com.

What problems is Miro solving and how is that benefiting you?

Our organisation allowed occasional remote working before the Covid pandemic hit, which let us transition smoothly into a fully remote model. Many of our designers and consultants made use of this opportunity to move out of the city, to areas where they have better, healthier lifestyles and more affordable housing. We were able to do this (and continue doing this) because we had confidence in tools like Miro to enable our continued collaboration and productivity. Review collected by and hosted on G2.com.

JW
Institute
Public Safety
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Miro?

I love the flexibility of Miro and the ability to collaborate virtually with my team. I have used it for years for my own brainstorming and it recently became useful for cross-team collaboration. I used it in several stakeholder engagement workshops. Review collected by and hosted on G2.com.

What do you dislike about Miro?

I want people to be able to collaborate without making an account. If they are just hopping into a workshop, I want them to be able to add their names to their cursor so I can see who writes what. People don't always want the account if they are only using it once. Review collected by and hosted on G2.com.

What problems is Miro solving and how is that benefiting you?

Miro is solving the problem of collaborating across a hybrid team with complex issues and future job roadmapping. Review collected by and hosted on G2.com.

AP
unemployed
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Miro?

The variety of stuff you can do on miro such as Home work, Notes, lessons and presentations. the customer support is also incredibly helpful. I use miro almost every day for stuff such as notes and work. Miro is also incredibly easy to use as it uses a really simple design which is very easy to understand and use. It is also really good with integration as you can do many things at once on the same slide. Implentation is also very easily done with miro as it is all given to you in forms of different tools. Review collected by and hosted on G2.com.

What do you dislike about Miro?

personally I havent had any issues with miro yet so far Review collected by and hosted on G2.com.

What problems is Miro solving and how is that benefiting you?

miro is making the app easier to use with more ways to collabrate with people and also have your own whiteboard on the app with a seperate tab which makes it easier to check notes and diagrams whilst in a presentation. Review collected by and hosted on G2.com.

MC
Strategic Planning Coordinator
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Miro?

The interface is very user friendly, it is an intuitive tool and it helps my team and I be creative at work everyday. Also, when in need for support it's really easy to get in contact with Miro and get a quick answer. Review collected by and hosted on G2.com.

What do you dislike about Miro?

When I import Power Point presentations, they don't look the same in Miro as they do in the original version. Also, some features that were working just fine fail suddenly with no easy fix. Review collected by and hosted on G2.com.

What problems is Miro solving and how is that benefiting you?

My team uses Miro mostly for Stategic Planning with diverse teams of a Financial Group. We used to document everything in Excel so the look of it was not the best, also it became a very disorganized document. Miro fixed that by allowing us to design and build the formats that we need to write all the relevant ideas in specific spaces so it's an organized and nice view. Also, Miro has enhanced our collaborative work with a lot of members of the organization. Review collected by and hosted on G2.com.

YV
Solutions Architect
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Miro?

There are two main draws for Miro for me - the ease of use and the design language. The ease of use of Miro has been instrumental in creating architecture diagrams, charts, and other assets that are critical in my role. Adding new components and editing them is fast. Moving around the board is also very intuitive, with a left click to select and right click to pan. I rarely have to fight Miro to get it to do what I want to do, which I can't say for other diagramming tools.

The second draw is the design language. It looks good out of the box, which enables me to create presentable, customer facing boards without doing too much work. Navigating around the UI is also very pleasant.This is really critical because the learning curve is very shallow. Review collected by and hosted on G2.com.

What do you dislike about Miro?

The biggest pain point with Miro for me is the Text box component. I have to always fight it to get it to work. Resizing is not easy, and changes the font size of the box by default. And the lack of markdown support makes formatting any block of text very manual. Text is a large part of diagramming so it'd be great to see an improvement on this component.

A second pain point is that the set of icons that are available out of the box are very limited and basic. I can get more via adding integrations, but that process is not seamless in my opinion - I haven't been able to truly get it to work and it's unclear if I add an icon pack if it adds it just for me or the whole workspace. It would be great if more icons that are commonly used are available by default, similar to how One Model does it. Review collected by and hosted on G2.com.

What problems is Miro solving and how is that benefiting you?

As a Solutions Architect, I create architecture diagrams, process flow diagrams, and lifecycle diagrams routinely. These need to be collaborated on internally and also shared externally to customers. A tool like Miro is critical to create these diagrams, and collaborating and sharing these is made possible with Miro's acces controls. Review collected by and hosted on G2.com.

CS
Director of Product Design
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Miro?

As a designer who loves to use a whiteboard to think and process ideas, Miro has been excellent. While working with my remote team, I will regularly spin up a new Miro board to start sketching out designs, drawing up the user workflows, organizing research insights, and more. We keep our whole org chart in a Miro, so it's easy for everyone to access and understand the shape of the org. Over the holidays, we created some templates so we could use Miro to play board games virtually, and it was so fun! Honestly, I wouldn't get through the week without it. Review collected by and hosted on G2.com.

What do you dislike about Miro?

Miro can be fickle when it comes to user permissions. When anyone creates a new board for a group, we always have to ask everyone "Do you all have access?" If they don't, it can be a pain to track down the right place to invite users to edit the board. I wish they would use a simpler permissions system similar to Google Drive, where you can just look up anyone in your org by name and add them directly to the board. No need to go find the list of people in the project and add them to it by their email address. Review collected by and hosted on G2.com.

What problems is Miro solving and how is that benefiting you?

- Analyzing user research insights and customer feedback. Miro serves as a great place to create affinity maps and see what themes emerge. It feels a lot more natural to move things around as opposed to working in spreadsheets

- Customer journey maps. Whenever we have a big journey map, the easiest place to create it is in Miro. Mutliple people across departments can easily view and edit, so it always stays up to date and relevant. And there is no constraint on how big the map can get, because people can always pan around and zoom in on details

- Simple whiteboard. The most common use case we have is to just pull up an empty board and start putting ideas on it. They may start as small as a few sticky notes to represent the phases of a user workflow, but they will regularly grow to include all sorts of details. The open-ended nature of a whiteboard makes it easy for the mind to explore Review collected by and hosted on G2.com.

ZS
Area Product Owner
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Miro?

We use Miro for all events in our SW development: review, planning, retrospective, and refinements. We even migrated product backlog into there from Jira as having it visual makes it so much easier to collaborate.

I cannot imagine our

Because Miro is super visual it allows you to share and explain complicated topics with an audience that is new to the domain. Review collected by and hosted on G2.com.

What do you dislike about Miro?

People without full license have limited options to collaborate (only comments). I wish we could buy them a temporary "two hour license" to enable them for that particular event. For example, our sprint review every two weeks where we invite external customers - does not make sense for them to buy a full license but if we could give them one, that would be great. Review collected by and hosted on G2.com.

What problems is Miro solving and how is that benefiting you?

We no longer need to meet in the office daily to be effective.

Also, we can scale the development -> 16 dev teams cannot realistically collaborate on one backlog other than the backlog being visualized online. Review collected by and hosted on G2.com.