Mend Features
What are the features of Mend?
Patient Convenience
- Patient Check-in
Administration
- HIPAA Compliance
Operations
- Workflow Management
- Interoperability
- Engagement Measuring
Patient-Centered Functions
- Patient Feedback Management
- Patient Portal
- Patient Communications
Technology
- Telecommunications
- Low Bandwidth Support
- EHR Integration
Administration
- Practice Branding
- Practice Specific
Compliance
- HIPAA Compliance
- State Regulation Compliance
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Mend Categories on G2
Filter for Features
Patient Convenience
Tablets and Kiosks | Provides integration with a hardware offering to facilitate patient intake process This feature was mentioned in 11 Mend reviews. | 94% (Based on 11 reviews) | |
Payment Collection | Facilitates the collection of copays and direct payments | Not enough data | |
Form Workflow | Guides patients with certain diagnoses through other relevant forms upon completion of initial intake form 16 reviewers of Mend have provided feedback on this feature. | 97% (Based on 16 reviews) | |
Patient Check-in | As reported in 19 Mend reviews. Streamlines the check-in workflow and experience | 93% (Based on 19 reviews) | |
Mobile Patient Intake | Based on 14 Mend reviews. Enables patients to complete intake forms on their personal mobile devices | 96% (Based on 14 reviews) |
Administration
Patient Data Transfer | As reported in 13 Mend reviews. Streamlines the secure transfer of patient data information from the electronic patient intake form to an existing EHR or other form of patient information database | 95% (Based on 13 reviews) | |
HIPAA Compliance | Ensures compliance with HIPAA security and encryption regulation This feature was mentioned in 18 Mend reviews. | 98% (Based on 18 reviews) | |
Appointment Scheduler Integration | Seamlessly integrates with digitized online appointment booking solution This feature was mentioned in 14 Mend reviews. | 96% (Based on 14 reviews) | |
E-Signature | Based on 13 Mend reviews. Captures patients' electronic signatures | 99% (Based on 13 reviews) |
Operations
Workflow Management | Enhances clinical workflows 18 reviewers of Mend have provided feedback on this feature. | 93% (Based on 18 reviews) | |
Interoperability | Integrates with existing medical practice solutions This feature was mentioned in 18 Mend reviews. | 93% (Based on 18 reviews) | |
Digital Intake Forms | Provides digitized intake forms both for patient and physician use 17 reviewers of Mend have provided feedback on this feature. | 93% (Based on 17 reviews) | |
Engagement Measuring | Tracks and measures current and improved levels of patient engagement This feature was mentioned in 19 Mend reviews. | 93% (Based on 19 reviews) | |
Patient Satisfaction Management | Based on 17 Mend reviews. Equips and empowers health systems with touchpoints and strategies to improve overall patient experience and patient satisfaction scores. | 94% (Based on 17 reviews) | |
EHR Integration | Based on 17 Mend reviews. Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination. | 88% (Based on 17 reviews) | |
IPC Systems Integration | As reported in 10 Mend reviews. Integrates with interactive patient care (IPC) systems to deliver patient education and key hospital information. | 95% (Based on 10 reviews) |
Patient-Centered Functions
Patient Feedback Management | Based on 18 Mend reviews. Equips practices with tools to capture and analyze patient feedback in order to improve patient satisfaction | 94% (Based on 18 reviews) | |
Patient Portal | Facilitates and enables patient access to their personal health information and data. This feature was mentioned in 19 Mend reviews. | 96% (Based on 19 reviews) | |
Patient Communications | Streamlines the delivery of messaging between health care professional and patient. This feature was mentioned in 22 Mend reviews. | 95% (Based on 22 reviews) |
Technology
Telecommunications | Based on 37 Mend reviews. Utilizes telecommunications technology to provide providers and patients with two-way communication. | 96% (Based on 37 reviews) | |
Low Bandwidth Support | Ensures that the telemedicine solutions works even when internet is slow or network is poor. This feature was mentioned in 31 Mend reviews. | 88% (Based on 31 reviews) | |
EHR Integration | Based on 27 Mend reviews. Facilitates the integration between telemedicine platform and existing EHR. | 90% (Based on 27 reviews) |
Administration
Practice Branding | Provides health care organizations with the option to brand their telemedicine platform with practice-specific branding. This feature was mentioned in 27 Mend reviews. | 91% (Based on 27 reviews) | |
Practice Specific | Based on 29 Mend reviews. Supports the needs and requirements of specialty practices. | 94% (Based on 29 reviews) |
Compliance
HIPAA Compliance | Based on 34 Mend reviews. Ensures that the telemedicine platform adheres and complies with HIPAA regulations. | 98% (Based on 34 reviews) | |
State Regulation Compliance | Based on 34 Mend reviews. Ensures that the telemedicine platform adheres and complies with state-specific telehealth regulations. | 96% (Based on 34 reviews) |