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Mediahawk
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3.7 out of 5 stars
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Mediahawk Reviews & Product Details

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Mediahawk Overview

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What is Mediahawk?

Reliable and straightforward call tracking and marketing analytics software. Mediahawk is easy-to-use, providing you with accurate, real-time data on your marketing performance, helping you quickly and confidently attribute your sales to marketing campaigns and channels to find out which activities are producing leads and revenue, and which aren't. - Increase your lead generation by getting detailed insight on the marketing sources and campaigns that generate your most qualified leads. - Understand your customers’ buying experience from start to finish, including their phone conversations, and fine tune your marketing campaigns to maximise engagement. - Improve your website conversion rate by identifying which pages your callers are calling from and visiting before, during and after the call. - Integrate Mediahawk with your other favourite martech tools – from Google and Facebook to HubSpot and Salesforce and many more - to streamline your reporting process and work smarter. Mediahawk - leading call tracking software – has proven to help businesses grow revenue, reduce wasted spend, and improve customer experience. Along with developing pioneering technology, we’re proud of our reputation for providing a friendly, responsive and knowledgeable client service. “Mediahawk’s a massive benefit. If you really want to understand where your customers are coming from and where to invest your budget – whatever sector you’re in – it’s truly invaluable.” Director of Sales and Marketing, Dormy Care Communities “Mediahawk helps us see which marketing methods are generating calls, then we prioritise our spending accordingly. For one client, when we started using Mediahawk we were able to generate five times as many calls – without increasing ad spend. You can imagine how happy the client was.” Managing Director, Receptional

Mediahawk Details
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Languages Supported
English
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Product Description

Mediahawk tracks which online & offline adverts, PPC campaigns & SEO keywords bring telephone leads & sales.

How do you position yourself against your competitors?

At Mediahawk, we’re on a mission to get you closer to the people who matter.

Our platform tracks the calls you get, identifies which activities are delivering the most value, and analyses the conversations that matter. This is supported by our unrivalled industry experts who are on hand; taking the time to understand your business, and ensure you get the most out of every call.

In practice, you get closer to your customers, creating a real understanding of them. Meaning more leads for you and less wasted spend for your business.

We’ve been looking ahead for more than two decades, continually making our platform smarter and better suited to your changing needs. Ensuring you and your business can continue to learn, adapt, grow - and succeed.

With us, you get closer to game-changing insight, closer to more customers, and closer to your ultimate potential.

Seller Details
Seller
Mediahawk
Year Founded
2002
HQ Location
Milton Keynes, UK
Twitter
@mediahawk
848 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
NS
Overview Provided by:
Natalia Selby

Recent Mediahawk Reviews

Thomas R.
TR
Thomas R.Small-Business (50 or fewer emp.)
2.5 out of 5
"Mediahawk - uk"
That it was easy to see the attribution of each source, however it wasn't great in terms of pricing
Read more
Barbara V.
BV
Barbara V.Small-Business (50 or fewer emp.)
5.0 out of 5
"Amazing customer service and expertise in tracking, tagging and more!"
Mediahawk's customer service is second to none; they truly go the extra mile, prompt and exact with their replies and friendly at the same time. T...
Read more
HL
H L.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great customer service"
I find mediahawk's client services team and account management excellent. They are extremely responsive and are very willing to do one to one train...
Read more

Mediahawk Pricing

Starter
Starting at £179.00
Per Month
Professional
Starting at £269.00
Per Month
Enterprise
Contact Us
Per Year
See all 3 Mediahawk pricing levels
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Mediahawk Media

Mediahawk Demo - Mediahawk Speech Insights dashboard snippet
Easy-to-understand graphs summarising Conversation Analytics insights.
Mediahawk Demo - Mediahawk Speech Insights dashboard snippet
Easy-to-understand graphs summarising Conversation Analytics data.
Mediahawk Demo - Mediahawk call tracking dashboard snippet
Create custom dashboards that contain all your most important metrics in one place.
Mediahawk Demo - Mediahawk keyword report snippet
Easy-to-understand keyword report details the keywords driving calls and visits to your website.
Mediahawk Demo - Mediahawk marketing attribution report
Uncover the marketing sources that are generating phone call enquiries.
Mediahawk Demo - Mediahawk Parameter Connect report
Bring together all your online and offline sources into one simple report.
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5 Mediahawk Reviews

3.7 out of 5
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5 Mediahawk Reviews
3.7 out of 5
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3.7 out of 5
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Mediahawk Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Here's how.
Thomas R.
TR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
Incentivized Review
What do you like best about Mediahawk?

That it was easy to see the attribution of each source, however it wasn't great in terms of pricing Review collected by and hosted on G2.com.

What do you dislike about Mediahawk?

The dynamic number pricing was quite expensive in terms of features and offering the service for our clients Review collected by and hosted on G2.com.

What problems is Mediahawk solving and how is that benefiting you?

It was solving the issue of call tracking, the software solves this Review collected by and hosted on G2.com.

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Barbara V.
BV
Marketing Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Mediahawk?

Mediahawk's customer service is second to none; they truly go the extra mile, prompt and exact with their replies and friendly at the same time.

There is no small task they wouldn't do. This year, they have helped us with our DPIA processes, providing all the information and support we needed, clarifying details, etc.

they also work closely with our media agency to ensure that tracking and reporting are aligned and precise. Review collected by and hosted on G2.com.

What do you dislike about Mediahawk?

I honestly cannot think of anything; every single person in any team is on the ball and provide us with the best possible advice at all times. Review collected by and hosted on G2.com.

Recommendations to others considering Mediahawk:

Look no further if you are looking for a smart, enthusiastic, and professional team in tracking and systems.

They are top of their game, reliable and knwoledgeable. I have been using their services since 2011 at different organisations as I found them supportive and perfect for what our organisation and team needs. Review collected by and hosted on G2.com.

What problems is Mediahawk solving and how is that benefiting you?

We are using Mediahawk to track our static and dynamic calls from the website as well as from campaigns (digital and traditional). We are also gaining insight into social media referrals and understanding our clients' journey across all channels to tag and analyse.

The reporting has been updated on their system, which allows us to gain high-level and deep insight into our campaigns, Always On campaigns, and other activities. Review collected by and hosted on G2.com.

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Response from Natalia Selby of Mediahawk
Editedit

Hi Barbara, thanks for such a glowing review. As a longstanding client, we're delighted that you continue to get so much out of Mediahawk and the support from the team. We'll be sure to pass your praise on to the rest of the team!

Helpful?
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HL
Regional Marketing Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Mediahawk?

I find mediahawk's client services team and account management excellent. They are extremely responsive and are very willing to do one to one training as well as group sessions with the wider team.

The programme itself is easy to use and a fantastic tool to help measure our ROI across marketing activities. Review collected by and hosted on G2.com.

What do you dislike about Mediahawk?

No distinct downsides. When pulling detailed reports for multiple sites the PDF reports can sometimes appear a little squashed and not detail the name of the site you are looking at, which can sometimes become confusing. Review collected by and hosted on G2.com.

What problems is Mediahawk solving and how is that benefiting you?

Understanding our ROI in more detail. Review collected by and hosted on G2.com.

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Response from Natalia Selby of Mediahawk
Editedit

Thanks for the great review H L! We're delighted that your experience of Mediahawk and the support and training you've received from our Client Services team have been excellent. We're really pleased to hear that you get what you need from the platform, and we'll be sure to pass on your feedback to the rest of the team.

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Verified User in Education Management
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mediahawk?

The call tracking feature of Mediahawk is great. You can track all the phone calls from ads which is a great thing. And the integration of it with the good AdSense definitely makes things better. So I would suggest someone to use this software for the business purpose. Review collected by and hosted on G2.com.

What do you dislike about Mediahawk?

The thing I hate is that sometimes it doesn't show information of some callers. However, that's a minor issue but coming to the overall performance that's peanuts. Review collected by and hosted on G2.com.

What problems is Mediahawk solving and how is that benefiting you?

I do solve the problem of accessing the customer data easy. The integration of it with the Google is an other benefit which I like about this software. Review collected by and hosted on G2.com.

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Jenny M.
JM
Marketing Consultant
Staffing and Recruiting
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mediahawk?

I'm able to track which blog posts are best at encouraging people to pick up the phone and enquire. From this I can alter what I write about in the future. Review collected by and hosted on G2.com.

What do you dislike about Mediahawk?

Setting up can be complicated and costs can really rack up if you need more numbers. Review collected by and hosted on G2.com.

Recommendations to others considering Mediahawk:

There are other companies on the market that provide a similar service and with better support. Review collected by and hosted on G2.com.

What problems is Mediahawk solving and how is that benefiting you?

Calls are so much more personal and effective than emails and even social media. Plus it's not so easy to call a number from a mobile directly off a webpage and people will always do what's easiest for them. This means I can track every incoming communication, not just social and email. Review collected by and hosted on G2.com.

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