Marin Software Pros and Cons

The simple tagging and tracking features Review collected by and hosted on G2.com.

The user interface for Marin Social and the complexity of it Review collected by and hosted on G2.com.

Ability to upload builds and optimize with quick, efficient strategy. Review collected by and hosted on G2.com.

Sometimes there is a delay between the Facebook metrics Review collected by and hosted on G2.com.

The customer service and client managers are top notch. Extremely responsive, always friendly. We've been a Marin customer since January 2014 which is over four years now. They value our input, and allow us to bean influence on their platform. Review collected by and hosted on G2.com.

The old platform is outdated, but the new platform in beta is amazing though it is taking very long to produce. Client-facing reporting is lacking, but hopeful for the future platform. Review collected by and hosted on G2.com.

The ability to easily manage several of my clients search accounts and their campaigns across multiple channels. The reporting for search can be done quickly and with several options and variations. The ease of the display advertising has been very beneficial. Review collected by and hosted on G2.com.

The beginning learning curve. I feel most of the tutorials and initial start up gear toward reporting and should be geared towards setting up the accounts. A little more direct help from Marin would make the start easier. The display reporting can be improved. Review collected by and hosted on G2.com.

The software is easy to use and the interface is user friendly. Review collected by and hosted on G2.com.

I dislike the upload process from marin to adwords. Review collected by and hosted on G2.com.

The accessibility of the software and user interface Review collected by and hosted on G2.com.

The learning curve for the software in the beginning was tough Review collected by and hosted on G2.com.

Good bulk editing features, easy enough to navigate. Support is quick and usually very helpful. Review collected by and hosted on G2.com.

Very, very slow to update the platform with new features and formats after they become available on the platforms. Instagram stories became available well over 6 months after they were released on Power Editor. Review collected by and hosted on G2.com.

I like how simple and how complex Marin is. It simplifies everyday tasks and yet gives me the tools to get granular with the data and test bespoke solutions to our needs. Review collected by and hosted on G2.com.

We are a large company with lots of data and the UI is sometimes slow to load Review collected by and hosted on G2.com.

Dashboard is very appealing and easy to to configure Review collected by and hosted on G2.com.

Customer Service is less than helpful at times Review collected by and hosted on G2.com.

We work with the managed service team who launch, monitor and optimize all of our campaigns. They have worked tirelessly to ensure that they deliver a high level of service and are available when we need them. We mainly use the Marin platform for adhoc reporting and it's simple enough to draw actionable incite from. Review collected by and hosted on G2.com.

There isn't a great deal to dislike as the majority of our work is handled by the managed services team. Review collected by and hosted on G2.com.