LogicMonitor Pricing Overview

I love that it offers amazing custom metrics integration and dashboard development that is very useful for developers. And with this tool we can monitor our data processing clusters as well as data fusion channels in the cloud. At the end of the day, it is an application performance management platform that efficiently stores, collects, and analyzes data. Review collected by and hosted on G2.com.

I find it can be difficult for users to navigate and understand the various cost-related data and options. Despite having a large number of customization options, the app became monotonous after a while. Review collected by and hosted on G2.com.

LogicMonitor is so flexible I can do anything with it. I built a way to alert if my kids weren't spending enough time brushing their teeth. I've built hundreds of custom modules to monitor technology that is specific to our customers' needs. The question I most often get is, "Can LogicMonitor monitor _this_?" The answer is always, "Yes, it can, if the thing can be monitored." Review collected by and hosted on G2.com.

Their support is understaffed. Most of the time, my issues go beyond support's skills and have to go to a back end ticket, into which I have no visibilty. Those die on the vine as often as they are resolved. LM has been working on UIv4 for 4+ years and has still yet to roll it out with any success. What they have rolled out is buggy, lacks feature parity, and was obviously designed without any knowledge of how actual users work with the product or what they need the product to do. I was excited about Dexda, but the pricing structure makes it prohibitive. The thing it's supposed to solve for, too many alerts, is how it's billed. So the finances of it drive me to manually reduce my alert noise, which is why I would want Dexda in the first place. Review collected by and hosted on G2.com.