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173 KrispCall Reviews

4.6 out of 5
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173 KrispCall Reviews
4.6 out of 5
173 KrispCall Reviews
4.6 out of 5

KrispCall Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for KrispCallQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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BL
Marketing Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

KrispCall makes it easy for us to communicate with customers by letting us send bulk messages, manage calls from multiple numbers, and use tools like call forwarding and a powerful dialer. This makes connecting with our customers quick and simple. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

While KrispCall is a great solution, one area for improvement would be to offer simpler and more user-friendly documentation. Review collected by and hosted on G2.com.

Response from Customer Support of KrispCall of KrispCall

Thanks for the amazing feedback, Benjamin! We're glad KrispCall is making a difference at AiFA Labs. We've noted your point on the documentation and are working on making it even better!

Thank you once again for choosing KrispCall!

SM
Managing Director
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

I like how easy it is to make and logs call directly within capsule. The click to call feature and automatic syncing keep everything up to date and orgaized, making workflows smoother. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

There's honestly nothing to dislike! krispcall keeps improving with updates, and it's become a reliable tool for our team. Review collected by and hosted on G2.com.

Hunter F.
HF
Business Analyst
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

Krispcall has amazing voip features and great customer services. I have been using their voip services for a few months now and everything including number porting is quite simple. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

Nothing to complain about. All has been well with krispcall. Review collected by and hosted on G2.com.

Response from Customer Support of KrispCall of KrispCall

Hi Hunter, thanks for the wonderful feedback! We’re delighted to know KrispCall has been a helpful solution for your business needs, from managing remote teams to handling your office phone system. It’s great to hear everything’s been smooth, and we appreciate your support!

Jaxson  C.
JC
Sales Executive
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

Really like how krispcall integrates with help scout! I can make calls from inside help scout, plus it all logs automatically. with the data sync, customer details up to date and send/receive SMS form one place. It much faster an d more organized for our support process. It's a big advantage to have automatic call logging and tagging. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

Krispcall makes my life easier, honestly, no complaints! Review collected by and hosted on G2.com.

VN
sole trader
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

Best is the customer support service and delivery of service which is really good. and user interface is exceptionally good, voice quality on calls is good. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

its a bit costly for company or individuals that need less numbers of users. per user cost is a bit higher I feel. Review collected by and hosted on G2.com.

Eren Y.
EY
Auto Transport Broker
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

The fact that we can purchase phone numbers from all around the world only for $4 is absolutely remarkable. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

When it comes to adding credit on your account, the least amount might have been $5 instead of $10. Review collected by and hosted on G2.com.

Colin L.
CL
Server
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

Krisp has excellent online support team.

I use KrispCall for a Hong Kong mobile number for OTP Verification. So far so good!!!!

Love the daily usage emails to keep me updated!!! Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

Price of Subscription could be lower and cost of number could be lower. Review collected by and hosted on G2.com.

JM
Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

The pricing is very resonable for the features and benefits it offers, especially compared to other solutions we have tried. It's great for small and medium businesses looking for a proffessional yet afforable communcations platform. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

There is not much to dislike, but more detailed onboarding materilas could be helpful. Review collected by and hosted on G2.com.

RM
Operating Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

It is very affordable, given its amazing features and capabilities. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

Nothing as of now. This system has been great for us Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

Their support is available promptly. Network is always active. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

Their call rates for outgoing and incoming are a bit on the higher for me. Getting charged even for a missed call where no calls were even active for 1 second is a bit unfair. Review collected by and hosted on G2.com.