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KrispCall Reviews & Product Details - Page 2

KrispCall Overview

What is KrispCall?

KrispCall is an AI-powered phone app designed for modern businesses, offering a comprehensive suite of features within a single platform. By integrating effortlessly with your CRM, KrispCall provides a complete business phone solution that enhances your global operations. With access to phone numbers in over 100 countries, you can maintain a consistent and professional image wherever you do business. The platform also provides USA non-VoIP numbers, enabling reliable two-factor authentication (2FA). KrispCall empowers sales teams with its Power Dialer, enabling efficient lead connections, while Call Coaching allows managers to provide real-time guidance, optimizing every interaction for success. The Bulk SMS feature amplifies your outreach efforts, driving targeted campaigns that boost engagement and impact. The platform includes advanced features such as Multi-level IVR, a Dialer, Call Transcripts, and Voicemail Transcripts, further strengthening its functionality and versatility. As KrispCall evolves, its AI-driven capabilities will continue to enhance your operations, with features like automated call transcription and intelligent response suggestions fully integrated into your business phone system. By consolidating these essential tools into one powerful platform, KrispCall eliminates the need for multiple solutions, allowing your business to thrive and focus on what truly matters—your customers and growth.

KrispCall Details
Languages Supported
English
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Product Description

KrispCall is a virtual cloud phone that provides safer, reliable, and the most affordable cloud telephony service for businesses of all types and sizes. Its integrated call contact center software with support for CRM integration, allows you to unleash a plethora of features useful for your business communication. The presence of number sharing, number porting, Interactive Voice Response (IVR), intelligent call routing, customized greeting, call recording, and the most sought-after Unified Callbox, KrispCall is proving to be one of the best business phone systems out there.


Seller Details
Seller
KrispCall
Year Founded
2020
HQ Location
Singapore, SG
Twitter
@Krispcall
246 Twitter followers
LinkedIn® Page
www.linkedin.com
132 employees on LinkedIn®
Description

KrispCall offers a cloud-based communication platform that provides businesses with virtual phone numbers, call forwarding, and seamless voice and video communication solutions.


Customer S.
CS
Overview Provided by:

Recent KrispCall Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"The Voip calls and sms Services work as intended. Don't face any issues with their service."
Their support is available promptly. Network is always active.
JA
Joel A.Small-Business (50 or fewer emp.)
4.5 out of 5
"A good portable phone"
It easy to use and the interface is very freindly user, call quaility are good.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Its user-friendly and has a good interface."
Easy to use with a good app, its web dashboard is great too.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
4 people requested security information

KrispCall Media

KrispCall Demo - AI-Powered Cloud Telephony for Modern Businesses
Revolutionize your business with KrispCall’s AI-driven phone system. Empower teams, streamline workflows, and boost efficiency.
KrispCall Demo - CRM-Friendly Platform with Seamless Integration
Integrate KrispCall with your CRM and business tools to optimize productivity. Keep everything connected and organized.
KrispCall Demo - Get Local, International & Toll-Free Numbers
Access Local, International & Toll-Free Numbers from 100+ countries. Stay connected with clients worldwide—no matter where you are.
KrispCall Demo - Boost Sales Productivity with the KrispCall's Power Dialer
Increase your sales efficiency with our Power Dialer, enabling you to make more calls quickly and effectively, driving better results.
KrispCall Demo - Stay Organized with Callbox
Keep all your communication channels organized and accessible with the Callbox, which consolidates calls, SMS, voicemails, and recordings into a single, user-friendly dashboard.
KrispCall Demo - Enhance Team Performance with Real-Time Call Coaching and Monitoring
Improve team performance with real-time call coaching, including listening, whispering, and barging, to guide and support your team during calls.
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173 KrispCall Reviews

4.6 out of 5
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173 KrispCall Reviews
4.6 out of 5
173 KrispCall Reviews
4.6 out of 5

KrispCall Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for KrispCallQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
BL
Marketing Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

KrispCall makes it easy for us to communicate with customers by letting us send bulk messages, manage calls from multiple numbers, and use tools like call forwarding and a powerful dialer. This makes connecting with our customers quick and simple. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

While KrispCall is a great solution, one area for improvement would be to offer simpler and more user-friendly documentation. Review collected by and hosted on G2.com.

What problems is KrispCall solving and how is that benefiting you?

Our international communication at AiFA Labs has been transformed with KrispCall. It's easy to use, affordable, and highly efficient. We love being able to provide our international clients with local numbers and route calls properly. An essential item for any growing company. Review collected by and hosted on G2.com.

Response from Customer Support of KrispCall of KrispCall

Thanks for the amazing feedback, Benjamin! We're glad KrispCall is making a difference at AiFA Labs. We've noted your point on the documentation and are working on making it even better!

Thank you once again for choosing KrispCall!

SM
Managing Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

I like how easy it is to make and logs call directly within capsule. The click to call feature and automatic syncing keep everything up to date and orgaized, making workflows smoother. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

There's honestly nothing to dislike! krispcall keeps improving with updates, and it's become a reliable tool for our team. Review collected by and hosted on G2.com.

What problems is KrispCall solving and how is that benefiting you?

Krispcall make work easy by putting calls, messages , and voicemails in one place with capsule CRM. It saves time by logging calls automatically and keeping contact details updated, so you donot have to switcy between apps. Review collected by and hosted on G2.com.

Hunter F.
HF
Business Analyst
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

Krispcall has amazing voip features and great customer services. I have been using their voip services for a few months now and everything including number porting is quite simple. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

Nothing to complain about. All has been well with krispcall. Review collected by and hosted on G2.com.

What problems is KrispCall solving and how is that benefiting you?

I wanted to buy a business number for international calls because i wanted to manage remote employees. Krispcall has been the ultimate solution as it supports a range of business operations including that of our office phone system, virtual receptionst, and auto-attendent however, there has not been any major inconvience so far and i would give it up to 5 star ratings! Review collected by and hosted on G2.com.

Response from Customer Support of KrispCall of KrispCall

Hi Hunter, thanks for the wonderful feedback! We’re delighted to know KrispCall has been a helpful solution for your business needs, from managing remote teams to handling your office phone system. It’s great to hear everything’s been smooth, and we appreciate your support!

Jaxson  C.
JC
Sales Executive
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

Really like how krispcall integrates with help scout! I can make calls from inside help scout, plus it all logs automatically. with the data sync, customer details up to date and send/receive SMS form one place. It much faster an d more organized for our support process. It's a big advantage to have automatic call logging and tagging. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

Krispcall makes my life easier, honestly, no complaints! Review collected by and hosted on G2.com.

What problems is KrispCall solving and how is that benefiting you?

Kripscall helps us engage with customer more conveniently, saves time and increases output. It's such a nice team addition ! Review collected by and hosted on G2.com.

VN
sole trader
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

Best is the customer support service and delivery of service which is really good. and user interface is exceptionally good, voice quality on calls is good. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

its a bit costly for company or individuals that need less numbers of users. per user cost is a bit higher I feel. Review collected by and hosted on G2.com.

What problems is KrispCall solving and how is that benefiting you?

It is easy to use their document verification is really quick whick helps getting the delivery of services very fast. Review collected by and hosted on G2.com.

Eren Y.
EY
Auto Transport Broker
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

The fact that we can purchase phone numbers from all around the world only for $4 is absolutely remarkable. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

When it comes to adding credit on your account, the least amount might have been $5 instead of $10. Review collected by and hosted on G2.com.

What problems is KrispCall solving and how is that benefiting you?

Having a firm phone number that allows me to communicate with my clients and maintaining it. Review collected by and hosted on G2.com.

Colin L.
CL
Server
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

Krisp has excellent online support team.

I use KrispCall for a Hong Kong mobile number for OTP Verification. So far so good!!!!

Love the daily usage emails to keep me updated!!! Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

Price of Subscription could be lower and cost of number could be lower. Review collected by and hosted on G2.com.

What problems is KrispCall solving and how is that benefiting you?

It provided a local number for my OTP verification. Review collected by and hosted on G2.com.

JM
Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

The pricing is very resonable for the features and benefits it offers, especially compared to other solutions we have tried. It's great for small and medium businesses looking for a proffessional yet afforable communcations platform. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

There is not much to dislike, but more detailed onboarding materilas could be helpful. Review collected by and hosted on G2.com.

What problems is KrispCall solving and how is that benefiting you?

Its afforable, reliable, and perfect for our businessses to improve eficiency and etc. Review collected by and hosted on G2.com.

RM
Operating Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

It is very affordable, given its amazing features and capabilities. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

Nothing as of now. This system has been great for us Review collected by and hosted on G2.com.

What problems is KrispCall solving and how is that benefiting you?

Even on a tight budget, we have been able to afford this amazing system within our business, which is actually more cost-effective than the phone system we used previously. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

Their support is available promptly. Network is always active. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

Their call rates for outgoing and incoming are a bit on the higher for me. Getting charged even for a missed call where no calls were even active for 1 second is a bit unfair. Review collected by and hosted on G2.com.

What problems is KrispCall solving and how is that benefiting you?

I was looking for an easy to set up voip service and they after the documents were verified, i got the service pretty soon. That is what i was looking for. Review collected by and hosted on G2.com.