290 Kluster Reviews
Overall Review Sentiment for Kluster
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Being able to see your forecast and get real-time insights on your funnel allows you to actively plan what needs to be done each quarter to hit your numbers. Having data back up how you performed in the past allows you to get a better understanding of what is needed to win each quarter. Review collected by and hosted on G2.com.
The least helpful would be some false data, but that is not on the kluster end. That would be the data flow form Salesforce and catching all of the right data. Review collected by and hosted on G2.com.
Clarity. Easy to understand and navigate. Clear structure in the menu to get me where I want.
Real insights shown in all necessary views.
I feel that we managed to improve greatly on both our data quality as well as the ability to read and understand data.
Also, it enables individual contributors to understand what they are good at and where they need to inves more time and effort.
Great to have a tool like Kluster next to your CRM and draw clear conclusions so you can make educated decisions backed by data.
Using Kluster on a daily basis as a sales manager has definitely helped me and my team. Review collected by and hosted on G2.com.
Sometimes it can be overwhelming. When I have time I surf around and find pages that I need to understand first. But I believe it s good to have much information than anything missing Review collected by and hosted on G2.com.
The way i can forecast and my manager can see it without asking me, also it suggest me everything that i would close and have a lot of information about my deals Review collected by and hosted on G2.com.
Sometime is slow to update the info that is changed in hubspot and i have to go to change manually. But this is not always Review collected by and hosted on G2.com.
Kluster allows me to keep track of my monthly targets which inlcude, pipeline build, meetings booked and closed won. It's the ultimate way to organise your monthly targets adn remind your self of where you are. It's so so simple to use and the onboarding and implementation process was easy thanks to their custom success team. Review collected by and hosted on G2.com.
I haven't found any downsides of Kluster as of yet. Review collected by and hosted on G2.com.
My leadership team requires that I submit a weekly forecast, and I use Kluster to provide them the information they're looking for. The "superforecast" portion of the tool is very easy to use and helps me stay organized for the month and the quarter, while communicating effectively with my leadership team. Review collected by and hosted on G2.com.
There is a short amount of lag time between updates made in my CRM to reflect in Kluster. I wish it was instantaneous, but it isn't really that big of a deal. Review collected by and hosted on G2.com.
Its simplicity, once you get to grips with adopting the platform, it becomes an area to spend time understanding opportunities open for the month, quarter and across the year.
I like the fact you can start to play around with Kluster appropriate to your own market and previous closing percentages Review collected by and hosted on G2.com.
Nothing comes to mind, perhaps there is a scope for further training when they update the platform, overall very happy Review collected by and hosted on G2.com.
Easy to look at stats in comparison, liked the plodding and moving pipeline graphics. Really helps to understand performance over time! Review collected by and hosted on G2.com.
Sometimes it is hard to understand what each graphic represents. There is a lot to learn, but with the right training, you're able to navigate quite easily. Review collected by and hosted on G2.com.
Having used Kluster for 6+ months now, as an admin user, I am extremely happy with the product. The UX is incredibely user friendly and does not require much upskilling when introducing new AEs to it - and with the excellent customer support we get from our CSM, we are incredibly well supported when we need assistance. Our CSM goes above and beyond and provides data insights that have been invaluable to our team & meakes my job as an admin much easier. Review collected by and hosted on G2.com.
Some teething problems with our CRM integration, but other than that - no complaints. Review collected by and hosted on G2.com.
The ability for users to customise Kluster to meet their specific sales targets. I am able to tailor Kluster month-to-month to ensure I am able to hit my own sales targets. Review collected by and hosted on G2.com.
The downside is the wait time to pull in data from Salesforce. Not a big deal as only 15 minutes! but when you need to move quickly can be a hindrance. Review collected by and hosted on G2.com.
Super easy to use! The graphs are amazing and really insightful to help me forecast better to my manager. I am able to drill into where I am most likely to lose a deal and why, which helps me learn moving forward to prevent this from occuring.
Our CS manager is amazing, always on hand to help build out new graphs or explain new features if required. She also regularly shares insight on my deals on pipeline. Review collected by and hosted on G2.com.
So far, I have no complaints at all. It does exactly what I need it to do. Review collected by and hosted on G2.com.
