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Klaviyo Reviews & Product Details - Page 4

Klaviyo Overview

What is Klaviyo?

Klaviyo powers smarter digital relationships with an intelligent marketing automation platform that is fueled by all of your customer and designed from day one for scale. Built on a flexible, real-time database that centralizes all your customer data — from your entire tech stack, for any length of time, in full granular detail — Klaviyo makes it easy to create, deliver, and optimize incredibly sophisticated and personalized experiences across email, SMS, mobile apps, reviews, the web, paid ads, and more. Join more than 146K paying customers using Klaviyo to increase conversions and customer lifetime value — and grow on their own terms. Learn more at klaviyo.com.

Klaviyo Details
Product Website
Languages Supported
German, English, Finnish, French, Italian, Japanese, Dutch, Portuguese, Romanian, Russian, Spanish, Turkish, Vietnamese, Chinese (Simplified)
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Product Description

Klaviyo, a unified customer platform for email, SMS, and more, gives your online brand direct ownership of your consumer data and interactions.

How do you position yourself against your competitors?

Klaviyo is the world’s leading intelligent marketing automation and customer data platform known for accelerating revenue for online businesses using the channels they own like email, SMS, in-app notifications, and web. Enabling companies to leverage these owned marketing channels, Klaviyo makes it easy to store, access, analyze and use transactional and behavioral data to power highly targeted customer and prospect communications. And unlike other marketing platforms, Klaviyo doesn’t force companies to compromise between advanced functionality or ease of use—so companies of all sizes are able to maximize their sales quickly. That’s why over 100,000 innovative companies like Unilever, Custom Ink and Glossier sell more with Klaviyo.


Seller Details
Seller
Klaviyo
Company Website
Year Founded
2012
HQ Location
Boston, Massachusetts
Twitter
@klaviyo
21,315 Twitter followers
LinkedIn® Page
www.linkedin.com
2,452 employees on LinkedIn®
Description

Klaviyo helps growth-focused ecommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns.

Unlike other email or marketing automation solutions, we're really good at getting data out of your ecommerce platform - whether it's Shopify, Magento, a custom implementation, or something else. We let you combine that data with website behavior and information from other marketing tools, then use it to target, personalize, analyze, and optimize your marketing.


Customer A.
CA
Overview Provided by:

Recent Klaviyo Reviews

Sharnitha H.
SH
Sharnitha H.Mid-Market (51-1000 emp.)
5.0 out of 5
"Powerful Automation & Segmentation, but Pricing & Tracking Have Limits"
Klaviyo is hands down one of the best email and SMS marketing platforms I’ve used. The automation flows are super effective, and the segmentation o...
JR
JACK R.Mid-Market (51-1000 emp.)
3.0 out of 5
"solid"
It is easy to use and our company has benefited from it
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Awesome Platform!"
The seamless integration of it. It took me 5-10 hours to get used to the platform but it was well worth it. The segmentation is my favorite part of...
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Klaviyo Security
Get security information from Klaviyo to help you buy the right software. View Security Information
Klaviyo security information includes:
SOC 2 (System and Organization Controls 2)
ISO 27001 (International Organization for Standardization)

Klaviyo Media

Klaviyo Demo - Send eye-catching emails in minutes using ready-to-go templates
Start with a library of data-proven email templates built for online brands, from welcome emails to new products. Incorporate your brand colors and images, 
and you’re ready to go.
Klaviyo Demo - Grow your contact 
list with engaging 
web forms
Select from expertly designed form templates, and 
create engaging website forms that turn site visitors 
into subscribers with our simple Form Builder
Klaviyo Demo - Bring your brand to life with drag-and-drop ease
Your brand is your reputation. Of course you want to show 
it in the best possible light. WIth Klaviyo, you can create striking emails and forms at scale, surprisingly quickly. Easily customize background images, text, brand colors, and reusable content blocks, all without a lick of code. 
Will i...
Klaviyo Demo - Send personalized recommendations 
that really resonate
Klaviyo helps you learn a ton about your customers: 
the products they love, the way they shop, the best time and method to reach them. So when Cindy in Cincinnati checks her email and sees the leather bag of her dreams, she feels like it’s written just for her (because it is).
Klaviyo Demo - Automations help you make money while you sleep
Dozens of built-in automations are fully customizable, like welcome emails, happy birthday, or abandon cart. Each can have any mix of emails and texts. So while you’re dreaming up your next big idea, customers are automatically getting timely, actionable info.
Klaviyo Demo - Smarter targeting. Deeper personalization. Bigger payoff.
Drive more sales with powerful personalization. 
Whether you’re sending a drip campaign, a transactional email, or a special holiday campaign, ultra-relevant content can help you boost engagement—and earn more revenue.
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Video Reviews

1,069 Klaviyo Reviews

4.6 out of 5
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1,069 Klaviyo Reviews
4.6 out of 5
1,069 Klaviyo Reviews
4.6 out of 5

Klaviyo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for KlaviyoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Nishant A.
NA
Email Marketing Associate
Marketing and Advertising
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Klaviyo?

I am now using Klaviyo from Past 6 Years now. Now as a Certified Klaviyo Partner I can say that Klaviyo is the best tool which can be used for you ecommerce business be it small or big. Just integrate it with you Ecommerce Platform be it Shopify or WooCommerce and you are good to go. Making of Flows are easy, the customer support team provide best solutions in the matter of time. I have worked with almost 40+ Clients. We make campaigns very frequently and almsot every day. Love all the features like SMS, Push and now there are reviews too. Review collected by and hosted on G2.com.

What do you dislike about Klaviyo?

Just one thing that SMS service is offered in only few countries. Rest all is good. Review collected by and hosted on G2.com.

What problems is Klaviyo solving and how is that benefiting you?

Being an Agency most of our clients based in USA use Klaviyo, It is easy to integrate, provide good reporting. Review collected by and hosted on G2.com.

Anuj G.
AG
Automation Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Klaviyo?

The user interface very easy to understand, Analytics before conversion are best, very good chat support, Creating new flow or new campaigns is very easy and very easy to integrate with any other 3party tools Review collected by and hosted on G2.com.

What do you dislike about Klaviyo?

Analytics after conversion many time get disorted Review collected by and hosted on G2.com.

What problems is Klaviyo solving and how is that benefiting you?

Creating flow and retention campaigns Review collected by and hosted on G2.com.

Deshea S.
DS
Business Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Klaviyo?

As an agency owner, Klaviyo’s customization options for designing emails and SMS marketing tools are standout features for building brand-specific, engaging communications. Review collected by and hosted on G2.com.

What do you dislike about Klaviyo?

Segmentation can be a little difficult if you are not familiar with digital marketing flows Review collected by and hosted on G2.com.

What problems is Klaviyo solving and how is that benefiting you?

Automation! Helping me personalize data-driven email marketing campaigns that target the right customers at the right time Review collected by and hosted on G2.com.

OE
Email Marketer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Klaviyo?

Klaviyo does everything. Great for a new user. We use it to send out daily emails and reports, which come in very handy. Review collected by and hosted on G2.com.

What do you dislike about Klaviyo?

Klaviyo has email limits. Businesses that are on the rise need no limits. Review collected by and hosted on G2.com.

What problems is Klaviyo solving and how is that benefiting you?

Klaviyo is great for bulk emails and SMS. Data analytical tools are amazing. Helped us get more customers. Review collected by and hosted on G2.com.

AN
Graphics Designer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Klaviyo?

Klaviyo's got my back. Segment emails by season and location; clear reports keep my WooCommerce campaigns going. Review collected by and hosted on G2.com.

What do you dislike about Klaviyo?

Klaviyo's pretty awesome! Segmentation for emails, quite clear reports with regards to WooCommerce campaigns, but limited SMS due to country (for now). Review collected by and hosted on G2.com.

What problems is Klaviyo solving and how is that benefiting you?

Klaviyo automates my marketing, period! With features baked in, like growth tools, email and SMS are a piece of cake. Review collected by and hosted on G2.com.

Emily S.
ES
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Klaviyo?

I love how easy it is to make a email that looks really nice and the analytics are amazing Review collected by and hosted on G2.com.

What do you dislike about Klaviyo?

Some of the features when editing an email are touchy - nothing you can't get past but it takes some getting used to. Review collected by and hosted on G2.com.

What problems is Klaviyo solving and how is that benefiting you?

Sending marketing emails to specific segmented groups Review collected by and hosted on G2.com.

Kelly P.
KP
sales manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Klaviyo?

Their quick, friendly and knowledge support team and their weekly trainings. Review collected by and hosted on G2.com.

What do you dislike about Klaviyo?

nothing comes to mind at this time!!!!!! Review collected by and hosted on G2.com.

What problems is Klaviyo solving and how is that benefiting you?

abandoned cart, browse abandonment, customer product reviews - increased sales and customer feedback Review collected by and hosted on G2.com.

Angelo P.
AP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Klaviyo?

It allows you to quickly and easily send emails to a small or large customer base. It's tier levels make it a fair system. It contains lots of information about your customers. Review collected by and hosted on G2.com.

What do you dislike about Klaviyo?

The interface is a little old and clunky. Good do with a moren refresh. It's flow concepts can be difficult and take a while to learn so lkearnign curve is steep.Upside is it becomes very powerful. Review collected by and hosted on G2.com.

What problems is Klaviyo solving and how is that benefiting you?

Quickly and easily send professional emails to a large database. Review collected by and hosted on G2.com.

Katherine C.
KC
Direct Marketing Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Klaviyo?

The analytics dashboard is quite robust, the user experience is not frictionless at all and the campaing esitor is vastly friendly Review collected by and hosted on G2.com.

What do you dislike about Klaviyo?

There are still some featues you cannot schedule before hand Review collected by and hosted on G2.com.

What problems is Klaviyo solving and how is that benefiting you?

Reaching our customers to their inboxes with personalized relevant content and nirturing the relationship with them long term Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Klaviyo?

Klaviyo is highly supportive for creativity and lets you create campaigns as well as triggered flows. I also find their regular tips newsletter that prove to be supportive for small businesses. Its also effective if you have subscribers from different time zones as you can automate sending the campaigns in local timings. Review collected by and hosted on G2.com.

What do you dislike about Klaviyo?

Their analytical tool is still primitive. Review collected by and hosted on G2.com.

What problems is Klaviyo solving and how is that benefiting you?

It helps us streamline our email strategy along with corresponding sms strategy. The automation allows us to schedule high performance and complex holiday camapigns smoothly. Review collected by and hosted on G2.com.