JumpCloud Features
What are the features of JumpCloud?
Authentication Options
- Authentication User experience
- Supports Required Authentication systems
- Multi-Factor Authentication
- Supports Required Authentication Methods/Protocols
Administration
- Password Policy Enforcement
- Administration Console
- Ease of connecting applications
- Self Service Password Administration
Functionality
- User provisioning
- Single Sign-on
- Enforces policies
- Authentication
- Multi-factor authentication
Type
- Cloud-solution
Reporting
- Reporting
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JumpCloud Categories on G2
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Authentication Options
Authentication User experience | As reported in 1061 JumpCloud reviews. Process of providing credentials and logging into multiple systems is easy and intuitive for users | 91% (Based on 1,061 reviews) | |
Supports Required Authentication systems | Based on 1014 JumpCloud reviews. Supports required 3rd party Authentication Technologies. Example systems: bioMetric, passwords, key cards, token based systems, etc. | 89% (Based on 1,014 reviews) | |
Multi-Factor Authentication | Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate. For example, something they know, Something they have or something they are. This feature was mentioned in 1020 JumpCloud reviews. | 91% (Based on 1,020 reviews) | |
Supports Required Authentication Methods/Protocols | Support SSO via Web agents, proxy agents, agent-less, SAML or oAuth and WS-Federation authentication and authorization Web services depending upon the application and business use case This feature was mentioned in 1003 JumpCloud reviews. | 90% (Based on 1,003 reviews) | |
Federation/SAML support (idp) | Based on 931 JumpCloud reviews. Can serve as the identity provider to external service providers so that when the user logs into a service, instead of providing credentials to the service provider, the service provider trusts the identity provider to validate the credentials. | 89% (Based on 931 reviews) | |
Federation/SAML support (sp) | Can serve as the Service provider from an external service so that when the user logs in externally they have seamless SSO to internal applications from a service provider. 865 reviewers of JumpCloud have provided feedback on this feature. | 88% (Based on 865 reviews) |
Access Control Types
Endpoint access | Provides ability to control access to PC's, Mobile devices, and other endpoint devices. This feature was mentioned in 950 JumpCloud reviews. | 89% (Based on 950 reviews) | |
Local Access | Based on 921 JumpCloud reviews. Controls access to legacy applications, web based applications, network resources and servers while employees are on the companies local area network. | 89% (Based on 921 reviews) | |
Remote Access | As reported in 890 JumpCloud reviews. Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network. | 86% (Based on 890 reviews) | |
Partner Access | Based on 717 JumpCloud reviews. Controls access to users that are not company employees that are either within the companies local area network or outside the network | 84% (Based on 717 reviews) | |
Supports BYOD users | Based on 785 JumpCloud reviews. Enables users to use their own device to access company applications. | 86% (Based on 785 reviews) |
Administration
Ease of installation on server | Installation process is easy and flexible. This feature was mentioned in 817 JumpCloud reviews. | 88% (Based on 817 reviews) | |
Password Policy Enforcement | Based on 983 JumpCloud reviews. Options for resetting and enforcing password policies | 92% (Based on 983 reviews) | |
Administration Console | Provides Administration tools/console that are easy to use and learn for routine maintenance tasks This feature was mentioned in 1021 JumpCloud reviews. | 91% (Based on 1,021 reviews) | |
Ease of connecting applications | Easily provisions new systems, platforms or applications using configuration and not customization. This feature was mentioned in 990 JumpCloud reviews. | 86% (Based on 990 reviews) | |
Self Service Password Administration | As reported in 977 JumpCloud reviews. Users can set, change passwords without interaction from IT staff | 88% (Based on 977 reviews) | |
Reporting | Based on 607 JumpCloud reviews and verified by the G2 Product R&D team. Standard and customized report creation to ensure appropriate access rights have been assigned | 81% (Based on 607 reviews) | |
Mobile App | As reported in 439 JumpCloud reviews. Provides mobile application that alerts administrators of potential issues and allows administrators manage access rights | 76% (Based on 439 reviews) | |
Ease of set up for target systems | Based on 624 JumpCloud reviews and verified by the G2 Product R&D team. Support for wide variety of cloud and on premise apps to automate provisioning for existing and new applications procured | 86% (Based on 624 reviews) | |
APIs | Based on 485 JumpCloud reviews and verified by the G2 Product R&D team. Provides appropriate application interfaces to enable custom integrations for unique business requirements | 84% (Based on 485 reviews) | |
Smart/Automated Provisioning | As reported in 822 JumpCloud reviews. Automates account/access rights creation, changes and removals for on-premise and cloud apps | 87% (Based on 822 reviews) | |
Policy Management | Enables administrators to create access policies and applies policy controls throughout request and provisioning processes This feature was mentioned in 929 JumpCloud reviews. | 87% (Based on 929 reviews) | |
On-premise identity repositories supported | Variety and Quality of integrations (ie Active Directory, LDAP) 742 reviewers of JumpCloud have provided feedback on this feature. | 85% (Based on 742 reviews) | |
Ease of Connecting Applications | As reported in 890 JumpCloud reviews. Easily provisions new systems, platforms or applications using configuration and not customization. | 85% (Based on 890 reviews) | |
Policy, User, and Role Management | As reported in 471 JumpCloud reviews. Creates access requirements and standards and establishes user, roles, and access rights. | 91% (Based on 471 reviews) | |
Automated Provisioning | Automates provisioning and deprovisioning to reduce the amount of administrative manual work. This feature was mentioned in 421 JumpCloud reviews. | 88% (Based on 421 reviews) | |
Bulk Changes | Based on 420 JumpCloud reviews. Reduces manual administrative work. | 88% (Based on 420 reviews) | |
Centralized Management | Manages identity information from on-premise and cloud applications. 459 reviewers of JumpCloud have provided feedback on this feature. | 91% (Based on 459 reviews) | |
Self-Service Access Requests | Based on 404 JumpCloud reviews. Automatically allows access if users meet policy requirements. | 88% (Based on 404 reviews) | |
Password synchronization | Based on 770 JumpCloud reviews. Syncronizes passwords across company systems. | 90% (Based on 770 reviews) | |
Centralized management | As reported in 796 JumpCloud reviews. Provides a tool for IT administrators to manage the software. | 92% (Based on 796 reviews) | |
Group policy complexity controls | Configure specific policies for users or groups using group policy objects. 755 reviewers of JumpCloud have provided feedback on this feature. | 86% (Based on 755 reviews) | |
Multiple policies | Based on 735 JumpCloud reviews. Supports multiple password policies. | 88% (Based on 735 reviews) | |
Multi-lingual | Supports multiple languages. This feature was mentioned in 513 JumpCloud reviews. | 82% (Based on 513 reviews) | |
Screen Sharing | Based on 353 JumpCloud reviews. Provides screen sharing options to allow access to view or control real-time activities. | 84% (Based on 353 reviews) | |
File Sharing | Provides easy and seamless file transfer and sharing capabilities to increase productivity and collaboration while working remotely. 341 reviewers of JumpCloud have provided feedback on this feature. | 80% (Based on 341 reviews) | |
Session Recording | Based on 319 JumpCloud reviews. Provides the ability to record remote access and support sessions. | 79% (Based on 319 reviews) | |
Unattended Remote Access | Provides remote access to computers at any time, without an end-user present. 344 reviewers of JumpCloud have provided feedback on this feature. | 81% (Based on 344 reviews) | |
Multi - Session Handling | Based on 317 JumpCloud reviews. Provides multiple technician support simultaneously. | 82% (Based on 317 reviews) | |
Multi-Monitor Support | Allows users to switch between multiple end users’ monitors with a single click. This feature was mentioned in 324 JumpCloud reviews. | 81% (Based on 324 reviews) |
Platform
Multiple Operating system support | Supports Endpoint access control to multiple operating systems This feature was mentioned in 972 JumpCloud reviews. | 91% (Based on 972 reviews) | |
Multi-Domain Support | As reported in 758 JumpCloud reviews. Allows user authentication to be honored by all the hosts in two or more domains | 88% (Based on 758 reviews) | |
Cross Browser support | As reported in 907 JumpCloud reviews. Support access to browser based applications across required browser types | 91% (Based on 907 reviews) | |
Fail over protection | Provides required failover mechanisms to ensure if one server, network, etc fails users are still able able to authenticate This feature was mentioned in 732 JumpCloud reviews. | 86% (Based on 732 reviews) | |
Reporting | Contains pre-built and custom reporting tools to required to manage business This feature was mentioned in 895 JumpCloud reviews. | 83% (Based on 895 reviews) | |
Auditing | Based on 848 JumpCloud reviews. Provides mechanism for auditing authentication for trouble shooting purposes. | 85% (Based on 848 reviews) | |
Third Party Web Services support | Can call and pass credentials to third party web services. This feature was mentioned in 795 JumpCloud reviews. | 86% (Based on 795 reviews) |
User on/off Boarding
Self Service Access requests | As reported in 485 JumpCloud reviews. Users can request access to an application and be automatically provisioned if they meet policy requirements | 86% (Based on 485 reviews) | |
Smart/Automated Provisioning | Based on 586 JumpCloud reviews and verified by the G2 Product R&D team. Automates account/access rights creation, changes and removals for on-premise and cloud apps | 86% (Based on 586 reviews) | |
Role Management | Based on 651 JumpCloud reviews and verified by the G2 Product R&D team. Establish roles that create a set of authentication rights for each user in the role | 88% (Based on 651 reviews) | |
Policy Management | Based on 601 JumpCloud reviews and verified by the G2 Product R&D team. Enables administrators to create access policies and applies policy controls throughout request and provisioning processes | 88% (Based on 601 reviews) | |
Access Termination | Based on 586 JumpCloud reviews and verified by the G2 Product R&D team. Terminate access to multiple applications based on dates | 91% (Based on 586 reviews) | |
Approval Workflows | Allow business stake-holders/managers to approve or reject requested changes to access via a defined workflow This feature was mentioned in 427 JumpCloud reviews. | 83% (Based on 427 reviews) |
User Maintenance
Self Service Password Reset | Based on 646 JumpCloud reviews and verified by the G2 Product R&D team. Enables users to reset passwords without administrator interaction. Enforces password policies when resetting. | 89% (Based on 646 reviews) | |
Bulk Changes | Based on 583 JumpCloud reviews and verified by the G2 Product R&D team. Change users and permissions in bulk | 86% (Based on 583 reviews) | |
Bi-directional Identity Synchronization | Based on 510 JumpCloud reviews and verified by the G2 Product R&D team. Keep identity attributes consistent across applications whether the change is made in the provisioning system or the application | 85% (Based on 510 reviews) |
Governance
Identifies and Alerts for Threats | Based on 438 JumpCloud reviews. Alerts administrators when inappropriate access occurs | 80% (Based on 438 reviews) | |
Compliance Audits | Based on 493 JumpCloud reviews and verified by the G2 Product R&D team. Proactively audits access rights against policies | 83% (Based on 493 reviews) |
Operating System
Multi-Systems Support | As reported in 746 JumpCloud reviews. Supports differing operating systems and mobile devices | 89% (Based on 746 reviews) | |
Apple Support | Supports Apple devices 767 reviewers of JumpCloud have provided feedback on this feature. | 87% (Based on 767 reviews) | |
Android Support | Support Android devices 630 reviewers of JumpCloud have provided feedback on this feature. | 82% (Based on 630 reviews) |
Management
Applicatons Management | Based on 756 JumpCloud reviews. Centrally manages, configures, and oversees applications on employees' mobile devices | 84% (Based on 756 reviews) | |
Applications Consolidation | Separates work apps and data from personal apps and data This feature was mentioned in 706 JumpCloud reviews. | 83% (Based on 706 reviews) | |
Whitelist | Implements whitelist policy to easily and securely deploy recommended or required applications 646 reviewers of JumpCloud have provided feedback on this feature. | 84% (Based on 646 reviews) | |
Blacklist | Implements blacklist policy to block unwanted or suspicious applications This feature was mentioned in 634 JumpCloud reviews. | 83% (Based on 634 reviews) | |
Usage Information | Offers visibility into employee mobile device activity This feature was mentioned in 705 JumpCloud reviews. | 85% (Based on 705 reviews) | |
Device Enrollment | Registers employee-owned or company-distributed devices for IT access. This feature was mentioned in 185 JumpCloud reviews. | 92% (Based on 185 reviews) | |
Device Configuration | Configures devices to seamlessly work with business-required applications, WiFi, VPN, etc. 183 reviewers of JumpCloud have provided feedback on this feature. | 90% (Based on 183 reviews) | |
Device Compliance | Based on 187 JumpCloud reviews. Ensures that employee devices are compliant with business regulations and requirements. | 90% (Based on 187 reviews) | |
Usage Information | Based on 180 JumpCloud reviews. Offers visibility into employee device activity. | 86% (Based on 180 reviews) | |
Data Separation | Separates personal data on devices from business-specific data. 165 reviewers of JumpCloud have provided feedback on this feature. | 80% (Based on 165 reviews) |
Security
Remote Wipe | Enable the remote locking down and encryption of employee mobile devices This feature was mentioned in 729 JumpCloud reviews. | 87% (Based on 729 reviews) | |
Security | Based on 785 JumpCloud reviews. Protects employee, company, and data from potential vulnerabilities or malware | 88% (Based on 785 reviews) | |
Reporting and Alerts | As reported in 189 JumpCloud reviews. Creates custom reports and alerts about security updates, existing or upcoming software licenses, data access, and more. | 84% (Based on 189 reviews) | |
Endpoint Protection | Based on 180 JumpCloud reviews. Protects employee, company, and data from potential vulnerabilities or malware. | 81% (Based on 180 reviews) | |
Remote Wiping | Remotely clears all data from compromised devices. 180 reviewers of JumpCloud have provided feedback on this feature. | 88% (Based on 180 reviews) | |
Data Encryption | Implements encryption standards to secure data both in transit and at rest. This feature was mentioned in 337 JumpCloud reviews. | 87% (Based on 337 reviews) | |
Compliance | Provides compliance to multiple industry standards like HIPAA and GDPR. 336 reviewers of JumpCloud have provided feedback on this feature. | 88% (Based on 336 reviews) |
Platform - Mobile Device Management (MDM)
Regulation Compliant | Ensures that employees mobile devices are compliant with business regulations and requirements This feature was mentioned in 709 JumpCloud reviews. | 87% (Based on 709 reviews) |
Access Control
Role Management | As reported in 955 JumpCloud reviews. Establish roles that create a set of authentication rights for each user in the role | 89% (Based on 955 reviews) | |
Access Termination | Terminate access to multiple applications based on dates 929 reviewers of JumpCloud have provided feedback on this feature. | 89% (Based on 929 reviews) | |
Remote Access | Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network. This feature was mentioned in 845 JumpCloud reviews. | 85% (Based on 845 reviews) | |
Partner Access | As reported in 692 JumpCloud reviews. Controls access to users that are not company employees that are either within the companies local area network or outside the network | 84% (Based on 692 reviews) |
Functionality
SSO | Provides a single access point for users to access multiple cloud products without multiple logins. 906 reviewers of JumpCloud have provided feedback on this feature. | 90% (Based on 906 reviews) | |
Multi-Factor Authentication | Based on 905 JumpCloud reviews. Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate. For example, something they know, Something they have or something they are. | 91% (Based on 905 reviews) | |
Supports Required Authentication systems | Supports required 3rd party Authentication Technologies. Example systems: bioMetric, passwords, key cards, token based systems, etc. This feature was mentioned in 871 JumpCloud reviews. | 90% (Based on 871 reviews) | |
Multi-Factor Authentication | Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate. 439 reviewers of JumpCloud have provided feedback on this feature. | 92% (Based on 439 reviews) | |
Single Sign-On | As reported in 433 JumpCloud reviews. Provides a single access point for users to access multiple cloud products without multiple logins. | 92% (Based on 433 reviews) | |
BYOD support | Based on 360 JumpCloud reviews. Enables users to bring-your-own-device to access company applications. | 87% (Based on 360 reviews) | |
Password Vault | As reported in 325 JumpCloud reviews. Stores credentials and passwords in a secure vault. Eliminates hard-coded passwords. Hides passwords from users. | 86% (Based on 325 reviews) | |
Centralized management | Based on 427 JumpCloud reviews. Ensures that credentials are centrally stored (in a secure vault) and when changed, that systems remain connected. | 91% (Based on 427 reviews) | |
Role-based security | Based on 418 JumpCloud reviews. Allows privileges based on roles, such as business unit or other factors. | 90% (Based on 418 reviews) | |
Live notifications | Configure which events will trigger a notification to prevent privileged access abuse in real-time. This feature was mentioned in 377 JumpCloud reviews. | 87% (Based on 377 reviews) | |
Hide passwords | As reported in 363 JumpCloud reviews. Offers the option to hide passwords when sharing with users, such as contract workers | 89% (Based on 363 reviews) | |
Temporary, time-limited privilege | Based on 329 JumpCloud reviews. Allows for temporary privileges for a defined task or period of time, to reduce the risk of credential abuse. | 86% (Based on 329 reviews) | |
Active Directory integration | Intetgrates with Active Directory. This feature was mentioned in 634 JumpCloud reviews. | 88% (Based on 634 reviews) | |
LDAP integration | As reported in 672 JumpCloud reviews. Integrates with Lightweight Directory Access Protocol (LDAP)-based directory services. | 88% (Based on 672 reviews) | |
Hacker dictionary | Utilizes existing known hacking dictionaries to disallow users to select passwords that have been compromized. 518 reviewers of JumpCloud have provided feedback on this feature. | 79% (Based on 518 reviews) | |
Custom blacklist dictionary | Based on 510 JumpCloud reviews. Allows administrators to create a custom blacklist to disallow employees from using specific words in their passwords. | 80% (Based on 510 reviews) | |
User provisioning | Based on 1089 JumpCloud reviews. Simplifies or automates user provisioning, deprovisioning, and other user role changes. | 90% (Based on 1,089 reviews) | |
Password manager | Offers password management tools to end users. This feature was mentioned in 894 JumpCloud reviews. | 84% (Based on 894 reviews) | |
Single Sign-on | As reported in 1037 JumpCloud reviews. Offers single sign-on functionalities to end users, allowing them to authenticate once and be given access to all of their company accounts. | 91% (Based on 1,037 reviews) | |
Enforces policies | As reported in 1042 JumpCloud reviews. Enforces user-access policies based on individual, role type, group membership or other factors to prevent unauthorized access to company systems and data. | 89% (Based on 1,042 reviews) | |
Authentication | Authenticates users prior to granting access to company systems. 1076 reviewers of JumpCloud have provided feedback on this feature. | 92% (Based on 1,076 reviews) | |
Multi-factor authentication | As reported in 1037 JumpCloud reviews. Offers multi-factor authentication methods to verify a user's identity. | 91% (Based on 1,037 reviews) |
Scope
Endpoint Inclusiveness | As reported in 185 JumpCloud reviews. Manages numerous endpoint types, including mobile, desktop, IoT, and wearable. | 88% (Based on 185 reviews) | |
Multi-OS Support | Supports diverse operating systems across several endpoint types. This feature was mentioned in 191 JumpCloud reviews. | 91% (Based on 191 reviews) |
Monitoring
Audit Logging | Provides audit logs for compliance reasons. This feature was mentioned in 403 JumpCloud reviews. | 87% (Based on 403 reviews) | |
Activity Logging | Monitors, records, and logs both real-time and post-event activity. 422 reviewers of JumpCloud have provided feedback on this feature. | 86% (Based on 422 reviews) | |
Anomaly Detection | Detects abnormal user behavior to mitigate risks. This feature was mentioned in 350 JumpCloud reviews. | 83% (Based on 350 reviews) |
Compliance
NIST-compliant | Complies with the National Institute of Standards and Technology password best practice recommendations. 543 reviewers of JumpCloud have provided feedback on this feature. | 86% (Based on 543 reviews) | |
NCSC-compliant | Based on 513 JumpCloud reviews. Complies with the National Cyber Security Centre (NCSC) password best practice recommendations. | 85% (Based on 513 reviews) | |
Section 508-compliant | As reported in 477 JumpCloud reviews. Compliant with Section 508 to enable employees with disabilities to use this software. | 83% (Based on 477 reviews) |
Reporting
Audit log | As reported in 408 JumpCloud reviews. Creates a comprehnsive log of all activities when utilizing Privileged Access Management Software software. | 85% (Based on 408 reviews) | |
Reporting | Includes reporting functionality. 410 reviewers of JumpCloud have provided feedback on this feature. | 84% (Based on 410 reviews) |
Type
On-premises solution | Based on 772 JumpCloud reviews. Provides an IAM solution for on-prem systems. | 82% (Based on 772 reviews) | |
Cloud-solution | Provides an IAM solution for cloud-based systems. 1055 reviewers of JumpCloud have provided feedback on this feature. | 91% (Based on 1,055 reviews) |
Reporting
Tracking | Based on 949 JumpCloud reviews. Tracks user activities across protected systems. | 84% (Based on 949 reviews) | |
Reporting | Provides reporting functionality. 982 reviewers of JumpCloud have provided feedback on this feature. | 84% (Based on 982 reviews) |
Maintenance
Remote Reboot | Remotely wake, restart, and install applications on sleeping devices. 357 reviewers of JumpCloud have provided feedback on this feature. | 88% (Based on 357 reviews) | |
Remote Printing | Based on 300 JumpCloud reviews. Print files from remote computer onto the local printer, without having to transfer the file between computers. | 79% (Based on 300 reviews) |
Communication
Text Chat | Connects instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat. 303 reviewers of JumpCloud have provided feedback on this feature. | 80% (Based on 303 reviews) | |
VoIP | Based on 289 JumpCloud reviews. Provides voice over IP calling solutions. | 71% (Based on 289 reviews) | |
Video Conference Call | Based on 278 JumpCloud reviews. Provides pre-session or in-session video call options to resolve issues. | 72% (Based on 278 reviews) | |
Screen Annotations | Based on 292 JumpCloud reviews. Allows to draw, highlight, encircle, and box certain areas on the screen of the remote computer to enhance support and communicate better. | 75% (Based on 292 reviews) |
Device Support
Mobile Device Access | Allows mobile device access to provide support or connect to your computer from anywhere. 329 reviewers of JumpCloud have provided feedback on this feature. | 84% (Based on 329 reviews) | |
Multi-Platform Support | Based on 341 JumpCloud reviews. Provides support across iOS, Mac, Android, PC and other devices. | 90% (Based on 341 reviews) | |
Cross-Platform | Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices. 340 reviewers of JumpCloud have provided feedback on this feature. | 90% (Based on 340 reviews) |
Performance
Reporting | Provides robust reporting capbilities like session details, technician performance information, and end users’ survey summaries. 347 reviewers of JumpCloud have provided feedback on this feature. | 84% (Based on 347 reviews) |
