--- title: Okta Reviews meta_title: 'Okta Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1429 reviews by the users' company size, role or industry to find out how Okta works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1429 scale: '5' date_modified: '2026-10-09' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management ---

Okta Reviews & Product Details

Pricing

Pricing provided by Okta.

Starter

$6.00
1 User per month
Manish M.
MM
Manish M.
AI Saas Engineer
Enterprise (> 1000 emp.)
"Intuitive Admin Experience with Reliable Performance and Outstanding Support"
4.5/5
What do you like best about Okta?

Okta provides an exceptionally intuitive experience for administrators, streamlining the management of users, groups, applications, AI agents, and APIs. The platform's performance is consistently reliable, and leveraging Okta Workflows has been a game-changer for automating our lifecycle management processes. Beyond the product itself, their customer support is outstanding. The onboarding process was seamless, and their technical support team is always responsive, knowledgeable, and quick to resolve any issues, backed by extensive and easy-to-follow documentation Review collected by and hosted on G2.com.

What do you dislike about Okta?

The user interface feels quite dated and lacks a modern, polished aesthetic. While it is highly functional, the platform would benefit greatly from a refreshed UX/UI design featuring better color contrast, which would make the admin console more visually engaging and easier to navigate Review collected by and hosted on G2.com.

Narendra J.
NJ
Narendra J.
Software Engineer in Test
Enterprise (> 1000 emp.)
"Efficient Multi-Factor Authentication with Minor Latency Issues"
4.5/5
What do you like best about Okta?

I like how Okta offers multiple ways of authentication, such as mobile, email, and text, which I use for the apps in the bank, minimizing the chance of all apps getting blocked. Okta also has a larger network and provides a single click setup, making it easier compared to our previous solution, PingID, which had a more complex setup. I appreciate the "pane of glass" feature that allows end users to access all their apps easily. The setup was quick, taking less than a day, which was a big plus for us. Review collected by and hosted on G2.com.

What do you dislike about Okta?

Sometimes when we connect to different mainframe server centers, Okta takes significantly more time to authenticate, even though those servers have decent bandwidth. It would be great to use infrastructure as code to update new data center IP subnets to avoid manual UI changes and to insert Okta Access Gateway without breaking front-facing URLs. Review collected by and hosted on G2.com.

Eric P.
EP
Eric P.
Web Developer and Designer
Small-Business (50 or fewer emp.)
"Streamlined, Reliable Identity Management with an Easy-to-Use UI"
4/5
What do you like best about Okta?

Okta provides excellent streamline and organizational services to track, monitor, secure and streamline identities within an organization. UI is easy to use and integrates easily with thousands of common applications like Google or Stripe. It also can integrate with custom built application - I build a dashboard for the organization that's authentication and authorization are managed via Okta. Downtime has been non-existent for us. Review collected by and hosted on G2.com.

What do you dislike about Okta?

The learning curve has been pretty steep. I took their courses and became certified in Okta systems and I still struggle with going to the right place and making the right changes. There's a lot of hidden nuances that if you're not trained in IAM management and IT Networking/Sec then it's easy to miss a required change for things to work. We utilize the Okta for Good program, so I can't comment on price much but we initially added on the Device Access but between me another IT tech, we couldn't figure out how to get it working so we eventually just dropped the extra. Review collected by and hosted on G2.com.

Daniela T.
DT
Daniela T.
Product Analyst II
Financial Services
Mid-Market (51-1000 emp.)
"Seamless, Secure Single Sign-On That Speeds Up My Workday"
5/5
What do you like best about Okta?

What I like best about Okta is how simple and seamless it makes accessing the different tools I use throughout my workday. Having a centralized and secure way to sign in reduces the friction of managing multiple accounts and credentials, especially when working across several analytics and collaboration platforms.

The single sign-on experience is straightforward and reliable, and I appreciate that it provides an additional layer of security without making the login process feel overly complicated. Overall, it makes accessing the tools I need faster and more convenient while still maintaining strong security. Review collected by and hosted on G2.com.

What do you dislike about Okta?

One thing I dislike about Okta is that the authentication process can occasionally feel repetitive, especially when I’m asked to verify my identity multiple times throughout the day or when switching between different tools. While I understand that these steps are important for security, they can sometimes interrupt the workflow.

It would be helpful if the experience were a little more seamless while maintaining the same level of security. Overall, though, this is a relatively minor inconvenience compared to the convenience and security Okta provides Review collected by and hosted on G2.com.

AD
Arnold D.
Collections Specialist
Enterprise (> 1000 emp.)
"Strong Security Without Sacrificing User Experience"
4.5/5
What do you like best about Okta?

What I like best about Okta is how it makes security feel simple rather than complicated. In a fast-paced organization like iQor, employees need quick and reliable access to the tools they use every day, and Okta delivers that without sacrificing security. The single sign-on experience has been a major benefit, reducing password fatigue and minimizing the number of access-related support requests. From a leadership perspective, it's reassuring to know that strong security measures such as multi-factor authentication are working in the background while employees can stay focused on serving clients and driving business results. Review collected by and hosted on G2.com.

What do you dislike about Okta?

If I had to point out one drawback, it would be that Okta can sometimes feel a bit overwhelming when you're dealing with more advanced configurations or complex integrations. While the platform is very powerful, there are occasions when troubleshooting access issues requires digging through multiple settings and logs, which can be time-consuming. I also think the user interface for some administrative tasks could be more intuitive. New administrators may need some time to become fully comfortable navigating all the features and policies available within the platform. Review collected by and hosted on G2.com.

Patil A.
PA
Patil A.
Information Technology Security Analyst
Enterprise (> 1000 emp.)
"Seamless SSO and Reliable Identity Management with Okta"
4.5/5
What do you like best about Okta?

What I like most about Okta is how easy it is to use, along with its reliable identity and access management capabilities. The single sign-on (SSO) experience feels seamless, letting users securely access multiple applications with one set of credentials. Multi-factor authentication is also straightforward to deploy and improves security without adding unnecessary friction for users. Features like user provisioning, group management, and application integrations are well organized, which makes it simpler to manage access at scale while reducing administrative effort. Overall, Okta offers a secure, stable, and user-friendly platform for managing identities across both cloud and enterprise applications. Review collected by and hosted on G2.com.

What do you dislike about Okta?

While Okta is a strong identity platform, troubleshooting authentication or integration issues can sometimes be time-consuming due to the number of policies and configuration options involved. Some advanced features require higher-tier licensing, which can increase costs for organizations. The admin interface could also be more intuitive for certain configuration tasks, especially when managing complex environments with multiple authentication and access policies. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Effortless Security and Convenience with Okta"
4.5/5
What do you like best about Okta?

I like that I can essentially sign in to all of my business applications from a single place, which makes single sign-on very easy, secure, and fast. I enjoy using Okta Verify on my laptop with fingerprint authentication and on my mobile phone, making authentication quick and convenient. The Okta Verify tool is the most useful for me because it maintains security protocols like automated logouts for business applications. The initial setup was also very easy, with new users being up and running within minutes. Review collected by and hosted on G2.com.

What do you dislike about Okta?

I think the Okta integration to Salesforce could be a little bit stronger to allow for a more enhanced onboarding experience for new customers. The current setup with custom permission sets, managed permission sets, and package licenses bundled together seems to be a limitation for Okta. It would be great if that became a more prominent feature within the tool, especially for large customers. Review collected by and hosted on G2.com.

Maulik V.
MV
Maulik V.
National Product Manager
Mid-Market (51-1000 emp.)
"Okta Makes IAM and SSO Seamless with Strong, Easy-to-Deploy MFA"
4/5
What do you like best about Okta?

What I like best about Okta is how it simplifies identity and access management without adding unnecessary complexity. The platform is intuitive, integrates with a wide range of applications, and makes user provisioning and Single Sign-On seamless. Multi-Factor Authentication is easy to deploy and provides strong security while maintaining a smooth user experience. From an administrator’s perspective, centralized user management and detailed reporting save a significant amount of time, especially in enterprise environments with large numbers of users and applications. Overall, Okta strikes a good balance between security, scalability, and ease of management. Review collected by and hosted on G2.com.

What do you dislike about Okta?

While Okta is a powerful platform, the licensing model can become expensive as organizations add more features and users. Some advanced configurations, particularly around custom identity workflows and integrations, have a learning curve and may require technical expertise. The admin interface is generally good, but navigating certain settings can sometimes feel overwhelming due to the number of available options. Reporting and customization could also be more flexible for organizations with complex requirements. Review collected by and hosted on G2.com.

Sandesh P.
SP
Sandesh P.
Senior Software Engineer
Enterprise (> 1000 emp.)
"Seamless, Secure Access: Everything Centralized in the Okta Dashboard"
5/5
What do you like best about Okta?

I can see all the tools I have access to from our organization right in the Okta dashboard, which makes it easy to reach everything from one central place.

I’m also able to create app categories and organize the tools in a way that improves convenience and productivity. Integrations with our organization’s applications work seamlessly, so the overall experience feels smooth and unified.

Signing in and authenticating with the Okta FastPass app is quick, secure, and hassle-free, which translates into strong overall performance and a consistently fast login experience. Review collected by and hosted on G2.com.

What do you dislike about Okta?

Although Okta supports thousands of integrations, some custom or legacy applications still require extra configuration or even custom development to get everything working smoothly.

The mobile app is reliable for authentication, but it feels more limited than the web dashboard when it comes to managing applications and adjusting settings. Review collected by and hosted on G2.com.

RB
Rishikkesh B.
Senior Manager
Enterprise (> 1000 emp.)
"Easy, Secure One-Stop Access to All Your Apps, Secure, Scalable User Access"
4.5/5
What do you like best about Okta?

Its a great aggregator of all your apps. Its very easy to access everything at one place. I use it daily. It also goes thru 2-3 layers of secured access which is important for the safety of my data Review collected by and hosted on G2.com.

What do you dislike about Okta?

Steep learning curve for advanced features – While the core UI is intuitive, unlocking the full power of Okta (e.g., custom policies, API integrations, and advanced SSO flows) requires diving into dense documentation and a steep configuration process that can be frustrating for new administrators.

Limited native reporting flexibility – Okta’s built‑in reporting is useful for basic audits, but it lacks granular, export‑ready dashboards. Customizing metrics or pulling detailed logs often forces users to rely on third‑party tools or export data manually, which slows down compliance and troubleshooting efforts. Review collected by and hosted on G2.com.

Questions about Okta? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Kelsey N.
KN
Kelsey Norris
•
Last activity over 6 years ago

Is there a way to access your applications on a mobile device?

2 Upvotes
5
Join the conversation
Fausto Robles S.
FS
Fausto Robles Salomão De Brito
•
Last activity about 1 month ago

Has Okta made it easier to resolve login issues on platforms like Genesys?

Pricing Options

Pricing provided by Okta.

Starter

$6.00
1 User per month

Essentials

$17.00
1 User per month
Okta Comparisons
Okta Features
Authentication User experience
Multi-Factor Authentication
Federation/SAML support (idp)
Endpoint access
Local Access
Remote Access
Password Policy Enforcement
Ease of connecting applications
Self Service Password Administration
Multiple Operating system support
Cross Browser support