Okta Reviews & Product Details

Single sign-on reduces the need to remember multiple passwords, speeds up access to systems, and improves security through consistent authentication controls. It makes daily access to work tools quicker and more reliable, especially when switching between applications throughout the day. Review collected by and hosted on G2.com.

If there’s an outage, MFA delay, or sync issue, access to multiple applications is affected at once, which can temporarily block work. The setup and troubleshooting process can also feel complex for non-technical users, especially when permissions or devices change. Review collected by and hosted on G2.com.

What I like most about Okta is how easy it makes managing authentication and SSO across multiple applications. It provides a reliable and secure way for teams to access different tools without juggling multiple logins. The integrations with many popular SaaS applications are straightforward to set up, and the admin console makes user and access management fairly simple. It also helps improve security with features like MFA while keeping the login experience smooth for users. Review collected by and hosted on G2.com.

One area that could be improved is the admin UI, which can sometimes feel a bit complex when managing many applications or policies. It may take some time for new administrators to get familiar with where certain settings are located. Additionally, troubleshooting authentication or SSO configuration issues can occasionally require digging through multiple logs or settings. Improving the debugging experience and simplifying some workflows would make the platform even better. Review collected by and hosted on G2.com.

What I love about Okta is that it’s super easy to use. The mobile app is very user-friendly and simple to set up, especially on the phone. You need to download it, and once it’s on your phone, in seconds you have your key to log in every day with your passwords and work credentials. It takes much less time to load the work tools to start the workday than if we had to manually type each password. Review collected by and hosted on G2.com.

My experience so far has been wonderful, I don't have any complaints or have found any downsides to this app. Review collected by and hosted on G2.com.

Simple to set=up and configure, it works really well when you want to standardise onboarding especially when users are spread around locations, it can be used as a an automation platform using pre existing connectors to automate tasks such as new employee/user creation and subsequent administration tasks. The automation can be built via visual UI drag and drop feature hence no need to involve IT or tech users. We started with a basic plan, it can then grow per number of users later on as numbers of sits or requirements grow. Review collected by and hosted on G2.com.

You can hit the workflow or seat limits pretty quickly, especially if you’re a heavy user and rely on it for more than just password management. Review collected by and hosted on G2.com.

What I like most about Okta, from a user perspective, is how easy it makes logging into everything I need day to day. With single sign-on, I only have to remember one set of credentials, and I can get into all my apps quickly without constantly re-entering passwords. That saves me a lot of time and cuts down on frustration.

Multi-factor authentication also adds an extra layer of security without feeling overly intrusive, and the push notifications are fast and simple to approve. Overall, it delivers a smooth, secure login experience that works quietly in the background and doesn’t slow me down. Review collected by and hosted on G2.com.

What I dislike about Okta is that, while it’s very reliable overall, it can sometimes feel a bit heavy in day-to-day use. At times, session timeouts seem to happen more often than I expect, which can interrupt my workflow—especially when I’m switching between apps.

From a user perspective, the MFA process is secure, but it can feel repetitive if I’m accessing multiple tools throughout the day or if I get logged out unexpectedly. There are also moments when the app dashboard feels a bit cluttered, particularly in organizations with a large number of integrated applications, which makes it slightly harder to quickly find what I need.

Overall, these aren’t major issues, but they do create small friction points in what is otherwise a smooth login experience. Review collected by and hosted on G2.com.

Okta also makes it easy for me to log in to essential systems like Costpoint, both online and on mobile, without having to remember multiple passwords. In addition, I can quickly access UKG through Okta, which keeps all of my HR information—such as payroll, PTO, and personal records—organized in one place. Review collected by and hosted on G2.com.

One thing I dislike about Okta is that I can’t customize or style the app. I’d find it really helpful to personalize the interface or tweak the layout so it better matches my preferences, but the platform simply doesn’t offer those options. Review collected by and hosted on G2.com.

Okta is our centralized Identity and Access Management (IAM) solution, delivering a secure Single Sign-On (SSO) experience across our recruitment tools, including Greenhouse and Salesforce. It has noticeably streamlined our onboarding process by automating user provisioning, which cuts down on manual IT work and helps eliminate “password fatigue” for new hires. In addition, its adaptive Multi-Factor Authentication (MFA) supports a high-security, Zero Trust approach, ensuring sensitive candidate data stays protected. Review collected by and hosted on G2.com.

While Okta is a market leader, its high per-user licensing costs and the complexity of managing custom integrations remain significant operational hurdles. As a centralized access point, it also creates a 'single point of failure' where any service disruption can result in a total loss of productivity across all linked platforms like Greenhouse and Salesforce. Additionally, the administrative interface requires specialized technical expertise, often leading to delays when troubleshooting sync issues between the ATS and the CRM. Review collected by and hosted on G2.com.

Okta’s interface is intuitive for both admins and end users, reducing friction in daily authentication and access tasks.

Deployment is straightforward, with clear documentation and guided setup that accelerates time to value.

Okta provides responsive, knowledgeable support and a strong knowledge base for troubleshooting and best practices.

As a core identity platform, Okta is used daily across organizations for secure access to critical applications.

It offers a broad, well-integrated feature set including SSO, MFA, lifecycle management, and adaptive security.

Thousands of pre-built integrations and robust APIs make it easy to connect Okta with existing systems and apps. Review collected by and hosted on G2.com.

While Okta is simple to start, managing policies and configurations are little complex if users are high. Review collected by and hosted on G2.com.

Okta makes identity and access management very simple and secure. It is easy to set up SSO for multiple applications, and user management is straightforward. The interface is clean and intuitive, so even non-technical users can adapt quickly. I really like how smoothly it integrates with most cloud and enterprise applications. MFA and security policies are easy to configure and give strong control over access without making things complicated. To be honest, it saves a lot of time and improves security. Review collected by and hosted on G2.com.

Pricing can feel a bit high, especially when you start adding more features like advanced MFA or lifecycle management. Some configurations need a good understanding of IAM concepts, which can be challenging for beginners. Also, troubleshooting certain authentication issues sometimes requires deeper logs and support assistance. Review collected by and hosted on G2.com.

Okta is easy to use and intuitive, making it simple for employees to access applications on a daily basis, especially in a remote work environment. The implementation process is straightforward with clear documentation, and the platform integrates smoothly with a wide range of applications and tools. Okta offers a strong set of features, including single sign-on and multi-factor authentication, which enhances security without adding complexity. It is used frequently as a central access management tool, and customer support is helpful and responsive when assistance is needed. Overall, Okta provides a reliable, scalable, and efficient identity management solution. Review collected by and hosted on G2.com.

The initial setup and configuration can be slightly complex for first-time users. Additionally, some advanced features require extra licensing, which may increase overall cost. Review collected by and hosted on G2.com.