(11)
4.5 out of 5
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Intiveo
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31 Intiveo Reviews
4.8 out of 5
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Overall Review Sentiment for Intiveo
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MC
Melanie C.
Clinic Supervisor - Patient Services & Systems
Mid-Market(51-1000 emp.)
What do you like best about Intiveo?
Intiveo is wonderful for saving us countless hours of calling patients with reminders. It is also a great platform for receiving patient feedback and determining ways we can improve. Review collected by and hosted on G2.com.
What do you dislike about Intiveo?
We have not found any downfalls of using Intiveo! Review collected by and hosted on G2.com.
UH
Verified User in Hospital & Health Care
Small-Business(50 or fewer emp.)
PR
paula r.
Treatment Coordinator
Small-Business(50 or fewer emp.)
What do you like best about Intiveo?
We love that we can customize our messages to our Oral surgery instruction and also communicate back and forth with the patients regarding their care. Review collected by and hosted on G2.com.
What do you dislike about Intiveo?
Absolutely nothing. We are so happy that we finally found software that will work with a specialty office. Review collected by and hosted on G2.com.
UM
Verified User in Medical Practice
Small-Business(50 or fewer emp.)
What do you like best about Intiveo?
Since integrating Intiveo into our practice we are getting a higher rate of appointment confirmations and it is so much easier to communicate with patients now. Most people do not answer their phones or check voice mail messages so the text system has improved our ability to connect with patients in a very timely manner. Review collected by and hosted on G2.com.
What do you dislike about Intiveo?
One thing is that we can only add so much in a text message. Sometimes we need just a little more but are limited in the number of charcters. Review collected by and hosted on G2.com.
BE
Brenda E.
Supervisor
Mid-Market(51-1000 emp.)
What do you like best about Intiveo?
I'm always up to date on who is confirmed on my schedule and who did not answer so I can call to confirm Review collected by and hosted on G2.com.
What do you dislike about Intiveo?
Sometimes when I log in it rejects me and I have to close it and do it again Review collected by and hosted on G2.com.
ST
Sarah T.
Practice Administrator
Small-Business(50 or fewer emp.)
What do you like best about Intiveo?
I love Intiveo's customer support and customizable product. Review collected by and hosted on G2.com.
What do you dislike about Intiveo?
I wish you could filter the messages by the user who sent them. I also would like if the notes were automatically input into the patient's EMR in our software. Review collected by and hosted on G2.com.
MG
Marie-Eve G.
Coordonnatrice de la clinique
Small-Business(50 or fewer emp.)
What do you like best about Intiveo?
The confirmations are done automatically, the computerized health questionnaires, the automatic reminders. Review collected by and hosted on G2.com.
What do you dislike about Intiveo?
It is impossible for us to manually send the health questionnaire. Review collected by and hosted on G2.com.
EM
elias m.
dentist
Small-Business(50 or fewer emp.)
ZR
Zeid R.
Clinic Manager
Small-Business(50 or fewer emp.)
What do you like best about Intiveo?
Very reliable & friendly customer service Review collected by and hosted on G2.com.
What do you dislike about Intiveo?
More customization with messaging clients.
for the chat feature, it would be nice to customize the automated response to clients. Review collected by and hosted on G2.com.
AH
Verified User in Higher Education
Mid-Market(51-1000 emp.)
What do you like best about Intiveo?
The Intiveo team is proactive in recognizing services that can offer us value. They are excellent communicators and quick to respond when pressing matters arise. Review collected by and hosted on G2.com.
What do you dislike about Intiveo?
It would be helpful to make universal message changes at once, rather than at the individual level. Intiveo helps us do this manually at this time. Review collected by and hosted on G2.com.
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