Intiveo Reviews & Product Details

What I like best about Intiveo is how seamlessly it integrates with our patient management software. It automates appointment reminders and follow-ups, which saves me and my staff a lot of time. Plus, the user-friendly interface makes it easy for us to ensure that our patients have a smooth and pleasant experience from their very first visit. Review collected by and hosted on G2.com.

The one thing I dislike about Intiveo is that it sometimes has limited customization options for automated messages, which can make them feel a bit generic. A bit more flexibility in tailoring communications would be great. Review collected by and hosted on G2.com.

I like that is easy to use and created for people like me, specifically for dentists. Review collected by and hosted on G2.com.

It is a platform that is missing some things but is really helpful to have for my customers as well. I can handle them properly and give them a good service. Review collected by and hosted on G2.com.

Information gathering and patient communication are made simple. In this way we can get information from patients, allowing them to give us their insurance card and any other information we want. Review collected by and hosted on G2.com.

The fact that you scroll down to view the unread messages annoys me. It would be preferable if such messages appeared at the top as they did before to intevio's modifications. Review collected by and hosted on G2.com.

We used to have to call all our patients and tie up our phones for hours. Now our patients get texted and we only have to take incoming calls. Review collected by and hosted on G2.com.

There really isn't anything I dislike except I wish we would have started sooner. Review collected by and hosted on G2.com.

Intiveo integrates with our practice management software. We can send new patient paperwork, forms, texts, reminders, surveys, and more directly to our patients. It functions automatically and saves us so much time! Review collected by and hosted on G2.com.

This is a hard one. Currently, the platform does not accept images via text, but they are working on adding this feature. Customer support is fast and helpful. Review collected by and hosted on G2.com.

Easy to communicate with patients and get information. Like that we can receive pictures now so that patients can send their insuance card to us and other information that we need from them. Review collected by and hosted on G2.com.

I do not like that we have to scroll down to see the unread messages. It would be better for those messages to show at the top like before the changes to Intiveo occured. Review collected by and hosted on G2.com.

Intiveo is a very user-friendly platform. It has changed the hours spent by my staff calling and calling and calling our patients to confirm. Review collected by and hosted on G2.com.

Hard to get ahold of an actual person to discuss needs, and access help. Tickets are created, and communication is thru the tickets. Review collected by and hosted on G2.com.

It makes communicating with patients so much easier! Various options to choose from and it helps encourages confirmations. You can also copy and paste messages which saves time. Review collected by and hosted on G2.com.

We haven't run into any problems at this time. Nothing negative to say about the product! Review collected by and hosted on G2.com.

bridges into our PMS seamlessly. The most unique and powerful feature is the appt type based messaging, Review collected by and hosted on G2.com.

Expensive - its pricey for the amount of stuff it does for us -- it can do a lot more but like most software we only use a small part of its full capability. Review collected by and hosted on G2.com.

-Userfriendly with an accessible interface

-Convenient chat features, especially during COVID-19 for patient communication

-Newsletter customization is effective and straightforward

Overall, we have been very happy with Intiveo, from back when it was called EasyMarkit! Review collected by and hosted on G2.com.

There are no particular downsides, but sometimes the wait times on calls are long and sending a ticket in takes a while to receive a response. I usually call for some urgent matters (mostly newsletter related). The program is unfortunately not compatible for Paradigm (through no fault on Intiveo's end), which makes using some of the features difficult. We use a different program for our forms, but it would be helpful in the future if forms are integrated with Paradigm so we don't have to manually download and upload them. Review collected by and hosted on G2.com.