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impact.com Reviews & Product Details

FK
Project Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about impact.com?

It is easy to start to leading services and products from various providers. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

Bad quality of translations to polish language. It would be better to provide more detailed translations. Review collected by and hosted on G2.com.

What problems is impact.com solving and how is that benefiting you?

I don't think that impact.com is solving any problems. It is just good, additional way to earn some money. Review collected by and hosted on G2.com.

impact.com Overview

What is impact.com?

impact.com/performance is the only unified partnership management platform with comprehensive tools to help you run sophisticated affiliate, influencer, and customer referral marketing programs. The impact.com/performance platform makes it simple to build high-value partnerships with any type of partner, allowing you to reach new audiences at every stage of the buyer's journey—efficiently and at scale. Founded by industry veterans in 2008, impact.com is a leading global platform trusted by more than 3,500 brands of every size, from early-stage startups to large enterprises.

impact.com Details
Product Website
Languages Supported
Afrikaans, German, English, French, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

impact.com’s flagship product, impact.com/performance, helps you get the most out of your affiliate partnerships to drive rapid and efficient revenue growth. Within the impact.com/performance platform, connect with valuable and diverse partners using powerful discovery tools and a vetted marketplace of over 330K+ partners. Understand the true incremental value of your partnerships with cookieless tracking, end-to-end monitoring, and cross-channel reporting. Become more efficient by automating your most time-consuming tasks, such as partner contract management, payouts, and communications. The impact.com team is here to help you succeed with support that removes the stress of migrations, onboarding, day-to-day management, strategic planning, and so much more.

How do you position yourself against your competitors?

Unlike other affiliate platforms, impact.com/performance is:

Diversified
impact.com/performance is the only partnership management platform that allows you to easily work across multiple program types, control the way you source partnerships (direct or marketplace), and scale across diverse geographies.

Unified
impact.com/performance is the only unified platform in the partnerships ecosystem with purpose-built workflows for unique partner types, connected by a common platform to discover, contract, track, and pay all partners. One login, one account structure, and one interface for one unified system of record to manage all partnerships.

Brand Safe
impact.com/performance is the only platform with integrated tools that allow you to see the complete picture and understand the true value of your partnerships. A vetted marketplace, brand safety and monitoring tools, and automated global tax/payment processes help you build quality partnerships at scale.


Seller Details
Seller
Impact
Company Website
Year Founded
2008
HQ Location
Santa Barbara, CA
Twitter
@impactdotcom
7,843 Twitter followers
LinkedIn® Page
www.linkedin.com
2,945 employees on LinkedIn®
Description

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B
B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.


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Overview Provided by:

Recent impact.com Reviews

MS
MD RAJU S.Small-Business (50 or fewer emp.)
0.5 out of 5
"Extremely Poor Support Experience with Impact.com"
Everything is ok rest of support system.
GA
gary a.Small-Business (50 or fewer emp.)
5.0 out of 5
"The best alliance platform for companies"
I love that they are passionate, with their deep knowledge they help drive the growth of my business.
RK
Raghav K.Small-Business (50 or fewer emp.)
5.0 out of 5
"Start your Affiliate carees with Impact.com"
This platform is very easy to use, easy to implement into your affiliate marketing business. The number of features like real-time tracking, all t...

impact.com Media

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1,089 out of 1,090 Total Reviews for impact.com

4.5 out of 5
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1,089 out of 1,090 Total Reviews for impact.com
4.5 out of 5
1,089 out of 1,090 Total Reviews for impact.com
4.5 out of 5

impact.com Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for impact.comQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MS
CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: In-app
(Original )Information
What do you like best about impact.com?

Everything is ok rest of support system. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

Hi Impactian,

Does anyone think that it is legit? I opened a ticket 73 days ago. But still it's not solved. Even no response since 60 days from their end. Does anyone still think it's the professional company? I worked with too many companies, but this is the very first time I faced this type of garbage support system. How crazy it is. I have submitted all type of necessary documents, but no response. It's normal if they need more documents from me, then they can ask me. But they just stop communicating with me. And they've put a hold on all my funds. Review collected by and hosted on G2.com.

What problems is impact.com solving and how is that benefiting you?

Impact.com isn't really solving much for me. Their support is slow and often unhelpful. Whenever I face an issue, it takes days to get a response, and most of the time, they don’t even resolve the problem properly. It’s frustrating and ends up wasting my time instead of making things easier. Review collected by and hosted on G2.com.

GS
Sr. Executive Affiliate Marketing
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about impact.com?

Impact.com makes partnership management very easy. The interface, real-time tracking, and automated payouts save tons of time. Plus, the diverse partner network helps scale campaigns effortlessly. It’s a solid platform to grow your brand or publisher sub network. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

Ticket System to be raised for any issue, there should be a dedicated point of contact or account manager for better communication. Review collected by and hosted on G2.com.

What problems is impact.com solving and how is that benefiting you?

Impact.com provides a clear view of how publishers contribute to brand growth, including their promotion methods, making it easier to onboard the right partners. The affiliate categorization by industry size (Small, Large, Extra Large) streamlines the hiring process, saving research time. Plus, the ability to view a complete publisher list by industry adds to the convenience. Tracking is seamless, boosting publisher confidence for quick onboarding. The gap analysis feature is a great addition, and the flexible commission attribution based on price buckets (AOV tiers) ensures fair and strategic payouts. Review collected by and hosted on G2.com.

SS
Associate Director- Affiliate Partnerships
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about impact.com?

Impact has a lot of great reporting tools. If a client is willing to integrate a large amount of data then these reports are even more effective. If you're assigned a strong impact rep they are extremely responsive. Their tech and support team are also responsive via email or through instant chats on the platform. There is also a new scheduling tool in the program for contract changes like promo code exceptions and CPA increases that make scheduling these changes more seamless. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

Setting up challenging contracts and exceptions are not as intuitive. Some impact reps are slower to respond than others so the agency experience really depends on the rep you are assigned to. Their marketplace can be challenging as a lot of low quality partners are 'verified' so more vetting has to fall on the brand or agency side to ensure high quality partners enter the program. Review collected by and hosted on G2.com.

What problems is impact.com solving and how is that benefiting you?

Impact is the hub to our entire affiliate client operation so it is our source of truth in reporting and helps us control our publisher terms and relationship. Review collected by and hosted on G2.com.

HG
Senior Operations Analyst
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about impact.com?

What I like the best about Impact is the tracking & reporting functions of platform. This platform offers data that is very detailed in time and depth, providing insights about partnerships and performance of campaigns. Also, the reports focus on particular metrics easily, which enhances strategy improvement + The automation capabilities remove much of the burden involved including contract management and payment. In general, this tool is very well suited for enhancing performance and increasing the effectiveness of affiliate. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

The only thing I disliked about Impact is when a user is new to the platform, there are several features that are difficult to grasp the way things are configured in the beginning Review collected by and hosted on G2.com.

What problems is impact.com solving and how is that benefiting you?

Impact addresses the issue of partnership management as well as performance measurement in a better way. Prior to using impact, tracking performance was manual effort which was a waste of time, now this platform provides me with reports that allow me to identify the best partners which less hassle. Review collected by and hosted on G2.com.

TP
Affiliate Marketing Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about impact.com?

The platform is very user friendly and offers a variety of add-ons and tools for scaling clients' programs. I also like when a brand has a dedicated CSM at Impact. This open communication streamlines efforts very effectively. I use Impact daily and if I can't find something right away, Impact support and/or a dedicated CSM is very timely with responses and helpfulness.

Integration and implementation is very easy with the Shopify Plug In and other Plug In options. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

The dashboard is specific to the user. Depending on the brand, I will update the dashboard and/or pin reports or build reports. However, when I update these things, the client or other users on the account do not see them and have to go find the build reports or update their dashboard similarly if they'd like. It would be nice if these updates were for the program overall rather than per user. Review collected by and hosted on G2.com.

What problems is impact.com solving and how is that benefiting you?

Incrementality and leapfrogging reports are very helpful in creating a big picture for the client and proving our efforts. Review collected by and hosted on G2.com.

RR
Business Development manager ( Affiliate Marketing)
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about impact.com?

The dashboard is very easy to use which provide the large number of features.

The implementation and integration of the platform with your business is very easy.

Top advertisers and publishers from the world wide can use the Impact very frequently.

The customer support experience is superb. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

As per our experience in using Impact there is nothing to dislike the Impact.com. Review collected by and hosted on G2.com.

What problems is impact.com solving and how is that benefiting you?

If you are in affiliate marketing industry then its very difficult to connect with potential advertisers one by one, so regarding this Impact.com providing a platform where you can connect with multiple potential advertisers as an affiliate marketer. Review collected by and hosted on G2.com.

DR
Chief Web Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about impact.com?

I like that there are a lot of options available, you can search through them and find what you need. Great for creators, bloggers, online marketers. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

The website UI can be a little confusing, it might just be me, but it can be easy to feel a little lost after clicking on different sections of the dashboard. Review collected by and hosted on G2.com.

What problems is impact.com solving and how is that benefiting you?

Impact allows me to easily get affiliate marketing opportunities. This is great when reselling products, all of them are in one place, so you don't have to go searching the web for all the offers out there. Review collected by and hosted on G2.com.

RG
software engineer
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about impact.com?

The best things about the impact is one the best and large market where we can sell out product and any one create as a affiliate marketer promote the product and earn money. It is very simple and easy to use and its implementation is also very easy.And its has lots of features most of the affiliate network are available are in one place. Customer Support are very friendly and helpful. And its integration in blog or website are very easy.And very easy and daily to use. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

One things impact will improve as a affiliate marketer when we apply to promote any product or service then we can't apply easily we apply individually that network. Review collected by and hosted on G2.com.

What problems is impact.com solving and how is that benefiting you?

when we are unable to promote and join the affiliate network then i will send the message of support system they will guide me how to apply as a individual network on them. Review collected by and hosted on G2.com.

RK
Affiliate Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about impact.com?

This platform is very easy to use, easy to implement into your affiliate marketing business.

The number of features like real-time tracking, all the performance metrices makes this platform very frequent to use.

The integration with any other tracking tool is very easy and convenient also you can get the amazing customer support in this platform features. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

There is very less scope to find the thing for disliking this platform. Review collected by and hosted on G2.com.

What problems is impact.com solving and how is that benefiting you?

Impact.com provides the facility to interact, onboard, and collaborate with potential advertisers as well as publishers in one place. Review collected by and hosted on G2.com.

LP
Founder at Motherhood Diaries | Parenting Advocate | Community Builder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about impact.com?

Impact.com provides an intuitive platform for managing affiliate campaigns. The ability to create custom links quickly and efficiently is a huge plus. I also appreciate the wide range of well-known brands available to work with, many of which align perfectly with my niche as a content creator. The platform’s analytics features make it easy to track performance and optimise campaigns. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

While the platform is robust, the approval process for certain brand applications can feel slow at times. It would be helpful if more brands offered instant approval for smaller publishers. Additionally, the dashboard could benefit from more customisation options to better suit individual user needs. Creatives are few and far between and please offer more sponsored opportunities as a lot of them are based around influencing via social media Review collected by and hosted on G2.com.

What problems is impact.com solving and how is that benefiting you?

Impact.com helps streamline the process of affiliate marketing by providing an easy-to-use platform for tracking earnings and managing multiple brand relationships. It eliminates the need for juggling several affiliate programs, consolidating everything in one place. This saves me time and provides me with actionable insights, allowing me to focus on creating quality content while optimising revenue streams. Review collected by and hosted on G2.com.