---
title: ZINFI Unified Partner Management (UPM) Reviews
meta_title: 'ZINFI Unified Partner Management (UPM) Reviews 2026: Details, Pricing,
  & Features | G2'
meta_description: Filter 725 reviews by the users' company size, role or industry
  to find out how ZINFI Unified Partner Management (UPM) works for a business like
  yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 725
  scale: '5'
date_modified: '2026-08-03'
parent_category:
  name: Partnerships Management
  url: https://www.g2.com/categories/partnerships-management
---

# ZINFI Unified Partner Management (UPM) Reviews
**Vendor:** ZINFI Technologies, Inc.  
**Category:** [Partner Relationship Management (PRM) Software](https://www.g2.com/categories/partner-relationship-management-prm)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 725
## About ZINFI Unified Partner Management (UPM)
ZINFI Unified Partner Management (UPM) is a Partner Relationship Management (PRM) software platform that helps organizations manage indirect sales channel programs through a single SaaS application. The platform supports companies that distribute products or services through third-party channel partners, including resellers, distributors, managed service providers (MSPs), system integrators, value-added resellers (VARs), and affiliates. The platform covers the full partner lifecycle across six operational stages: onboarding, enablement, marketing, selling, incentivization, and growth acceleration. Channel operations teams use ZINFI to configure partner tiers, automate program workflows, distribute co-branded marketing content, track deal registrations, manage Market Development Funds (MDF), calculate partner compensation, and measure partner-generated revenue — all within a single connected system. ZINFI&#39;s Partner Marketing Management (PMM) module includes Through-Channel Marketing Automation (TCMA) functionality, enabling channel partners to execute localized, co-branded campaigns across email, social media, search engines, events, and partner microsites using vendor-approved content templates and allocated MDF budgets. Key features include: • Partner portal and onboarding: Configurable partner portals provide each partner with tiered access to training modules, sales assets, deal registration tools, and communication workflows, segmented by partner type, program tier, and geography. • Deal registration and pipeline management: Partners submit deal registrations through the platform, with automated approval routing, conflict resolution workflows, and real-time pipeline visibility for channel managers and sales operations teams. • MDF and incentive management: The platform manages the full MDF cycle — fund allocation, claim submission, approval, and disbursement — alongside automated commission calculations, rebate programs, and Sales Performance Incentive Funds (SPIFs), with multi-currency and tax compliance support for global programs. • Through-channel marketing automation: Partners create and distribute co-branded campaigns across email, social media, paid search, microsites, and in-person or virtual events using centrally managed brand templates and pre-approved marketing assets. • Reporting, analytics, and AI automation: Dashboards provide visibility into partner activity, campaign performance, MDF utilization, deal conversion, and partner-attributed revenue. Workflow automation tools reduce manual administrative tasks across partner onboarding, approvals, and communications. ZINFI has been included in the G2 Partner Management Software Leader category for more than 20 consecutive quarters since 2019. A 30-day free trial with access to all platform modules is available without a credit card.



## ZINFI Unified Partner Management (UPM) Pros & Cons
**What users like:**

- Users find ZINFI Unified Partner Management&#39;s **ease of use** impressive, with intuitive navigation and helpful resources available. (56 reviews)
- Users appreciate the **user-friendly navigation** of ZINFI UPM, making access to resources and features effortless. (31 reviews)
- Users value the **user-friendly interface** of ZINFI UPM, enhancing efficiency in managing partner operations and resources. (28 reviews)
- Users value the **easy access and user-friendly interface** of ZINFI UPM, enhancing usability and simplifying operations. (24 reviews)
- Users value the **user-friendly interface** of ZINFI UPM, enhancing navigation and streamlining partner-related operations effectively. (22 reviews)
- Users value the **user-friendly interface** and **state-of-the-art features** of ZINFI UPM for accessing essential modules. (20 reviews)
- Intuitive (20 reviews)
- Users appreciate the **easy-to-use interface** of ZINFI UPM, highlighting its simplicity and customizability for seamless navigation. (17 reviews)
- Simple (14 reviews)
- Easy Access (13 reviews)

**What users dislike:**

- Users experience **slow performance** , especially during data processing, affecting overall responsiveness and workflow efficiency. (13 reviews)
- Users experience **slow loading times** on the ZINFI UPM platform, affecting their overall efficiency and workflow. (10 reviews)
- Users note a **steep learning curve** for advanced features, making the initial experience challenging for newcomers. (9 reviews)
- Users face **navigation issues** with ZINFI UPM, finding it difficult to locate sections and experience slow data processing. (8 reviews)
- Users find the **difficult setup** process challenging, with a steep learning curve and overwhelming configuration options. (7 reviews)
- Poor UI (7 reviews)
- Users report a **complex setup and steep learning curve** that can hinder effective use of ZINFI UPM. (6 reviews)
- Poor Usability (6 reviews)
- Technical Issues (6 reviews)
- UX Improvement (6 reviews)

## ZINFI Unified Partner Management (UPM) Reviews
  ### 1. ZINFI Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** John Paul B. | Staff, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

The ZINFI UPM it really helps people not just to connect, easy to use but also benefits the people from using it. Customer support is also easy to contact and ive been using this product for a while. I recommend to use it for everyone.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

I don't see any dislike about this product. The product is great so I don't see any problem from it.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

It is very easy to access other than any product. It is user friendly and it really help me use it everyday.

  ### 2. Amazing Partner Experience for SAAS Application

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alok K. | LMS Implementation Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** August 13, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

It’s a one-stop shop for Implementation consultants/Partners, It’s straightforward to use While implementing CSOD Applications for your client, you get all the help and documentation for implementation, Integration, and Project Management. It also helps to know releases and maintain Product certification. I frequently take the help of the Customer support team while working on a Project.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

Little work needs to be done on connecting with Partner consultants, sending more newsletters, and recording links and important information through email. Easy explanation of release notes and information about related trending technologies.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

It’s a very helpful portal while you are working on a Live Project to know about Implementation Methodology, Processes, release notes, communities and customer support.

**Official Response from Shawn Chowdhury:**

> Hi Alok,

Thank you for your wonderful feedback! We're thrilled that you've had a positive experience with ZINFI UPM over the years, and that it has supported your partner journey so effectively. 

  ### 3. Easy to use platform that helps to manage partners and customer enablement.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nedungilli N. | Talent Systems Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

I like the UI of the platform verymuch. Simple and easy to navigte.

The way you can store and arange the documents in content library is very useful.

I use it mostly to register sales leads. To manage the partner accounts and lead generation, I can say Zinfiy is best in class.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

Nothing specific. I would say the geral search feature within the protal can be improved. Not much filters aree available. Only the basic search can be performed. Search feature inside content library is a huge miss.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

it solves 2 problems for me.

1. The Lead generation management is a very good tool that i use. I like the way how easy to register and trace the Leads
2. The partner specifc marketing assests stored in the platform is veryusful.

**Official Response from Shawn Chowdhury:**

> Hi Nedungilli,

Thank you for your positive feedback. We're glad you find ZINFI easy to use and effective for managing partners and customer enablement. 

  ### 4. As a partner from the main Zero Trust Vendor

**Rating:** 5.0/5.0 stars

**Reviewed by:** J E V. | Sales Director of Continuous Operation Solutions, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

Zinfi has been a great resource for our day-to-day work with Zscaler, in order to simplify the messaging for our marketing efforts.
I like how  integrated Zinfi is, because it let su seamlessly follow up on leads, and mantain a good cadence to convert them into customers.
I like how communication between Zscaler and us flows easily, it really shows how smooth the operations are for an effective partnership management.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

It is not a multi language platform...but i think this is more on the side of our vendor.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

ZINFI help us addressing serveral key challenges for us, it integrates and streamline our marketing processes, letting us efficiently market our soltions and reach our audience. Also, Zinfi has a very robust lead management that help us follow up in a timely fashion, increasing out conversion rates and driving business growth. 
Zinfi is a great tool for us, optimizes marketing efforts, improves lead management, fosters smooth collaboration with our vendors, contributing to our success and growth.

**Official Response from Shawn Chowdhury:**

> Hi Jose,

Thank you for your thoughtful review! We're thrilled to hear that ZINFI has been instrumental in simplifying your marketing efforts with Zscaler and enhancing your lead management processes. Your feedback on the seamless integration and smooth communication highlights exactly what we strive for. We appreciate your constructive note on the multi-language support and will take it into consideration for future improvements. It's fantastic to know that ZINFI is contributing to your success and growth. Thank you for sharing your positive experience!

  ### 5. ZINFI Unified Partner Management (UPM) as User Friendly.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bartolome F. | Systems Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

User-friendly management.
The support is ok.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

if the new user is not yet familiarize to the UPM.the may find the site that has so many features.Overall the features is actually readly available and i like that so much.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

Its benefits us a lot specially the multi language functionality for it enables our partner to communicate and respond quickly.

  ### 6. Great experiennce with  ZINFI!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alyssa Rafaelle M. | Project Coordination Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

The  UPM  is a great help to my work. Everything I need  is here.  Even the customer support whenever  I  have  trouble  using it is  of great help. The customer support immediately gives resolution to my issue so I can go back to working my stuff immediately.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

To be honest,  none, everything about ZINFI is great.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

Co-selling and collaboration with  partners is easier.

  ### 7. Good experience using Zinfi for PRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sneha S. | Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

Zinfi PRM templates are very useful and these are automated so its time saving too.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

I don't feel any dislikes about Zinfi because I  have used PRM templates those are very easy to use.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

I havn't faced any problems while using Zinfi PRM its very beneficial to use PRM templates also managing many activities and time saving

  ### 8. Currently the best PRM software in the Market!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark Kevin R. | Technical Customer Care, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

We've been using Zinfi for quite some time now and our business has been doing great since then. Its features and being user friendly has been a great help.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

Of it having best price and in the market. Most of our competitors are using Zinfi too! If only we could only have this for ourselves you know.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

It eases up partner communications, dispute resolutions and efficient partner recruitment.

  ### 9. Basic analysis of Partner Portal

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steve Q. | Senior Business Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

It's a little simpler than most of CSOD Galaxy site. Easier to locate items. The homepage is cleanly designed, making it easy to navigate through different sections like the latest CSOD information, relevant role-based information for me, and general pointers. By accident I uncovered the Content Library and it's in a format I think most people can easily understand.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

There's still some work that can be done. I think for the purpose of the site things are fine but I'd like to say expand it for certification material all inclusive. I don't dislike it but I would suggest to avoid direct links to assessments like "LXP Administration Exam" and instead provide the top-level program. At least on this front page.
The content quality is generally high, though some articles could be more detailed.
The big link "Portal FAQ" takes me to the Content Library and not FAQ's.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

For me, it's about locating information whether it's product-related or people.

**Official Response from Shawn Chowdhury:**

> Hi Steve,

Thank you for your review of ZINFI. We are delighted to hear that you find our platform user-friendly and appreciate the clarity of our Content Library.

Your suggestions for improvement are noted, and we will work on expanding our offerings and refining content links for better navigation.

Your feedback helps us enhance our platform, and we are grateful for your support.

Regards,
Shawn

  ### 10. Convenience of using ZINFI UPM

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marione M. | Assistant Technical Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

I like that I can see all the needed features. Also, the service provided by the customer support is great. It is user friendly.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

None. I like how convenient it is to use the ZINFI UPM.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

It is all in one. It does not only provide information about the partner portal it also provides help in the marketing area.

**Official Response from Shawn Chowdhury:**

> Hi Marione,

Thank you for your positive feedback! We're thrilled to hear that you find ZINFI UPM user-friendly, convenient, and that our customer support is meeting your expectations. We’re also glad to know that the all-in-one solution is helping with both partner management and marketing. Your insights are greatly appreciated!

  ### 11. Consistent and easy to navigate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wichai S. | Managing director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about ZINFI Unified Partner Management (UPM)?**

Complete and up-to-date information for partners.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

Slow response during browsing partner portal.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

Product and price update.

  ### 12. A Review of ZINFI’s Unified Channel Management Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thanes P. | DevOps Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

What I like best about ZINFI is their comprehensive and intuitive Unified Channel Management (UCM) platform.The platform’s user-friendly design ensures easy navigation and effective use of its features.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

The platform can sometimes feel overwhelming due to the sheer number of features and options available, which might require a steeper learning curve for new users.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

ZINFI excels in providing a comprehensive and intuitive platform for managing partner relationships. Their Unified Channel Management (UCM) system integrates partner relationship management, marketing automation, and sales enablement seamlessly. The user-friendly interface and extensive educational resources help businesses optimize their partner networks efficiently.

**Official Response from Shawn Chowdhury:**

> Hi Thanes, 

Thank you for your feedback! We're glad you find our UCM platform comprehensive and user-friendly. We understand the learning curve and are committed to improving our resources to help with this.

We’re pleased that our solutions are helping you optimize your partner networks effectively. Thank you again for using ZINFI platform!

  ### 13. Overview of the tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vaibhav M. | Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** February 03, 2025

**What do you like best about ZINFI Unified Partner Management (UPM)?**

The hassle free tool to automate the things with multiple options

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

Nothing as such, actually i have not explore not that much so I am not sure what to add.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

Not sure

  ### 14. Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hemal B. | Technical and Integration Lead (Workday & CSOD), Small-Business (50 or fewer emp.)

**Reviewed Date:** July 12, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

Zinfi has developed a Partner portal for Cornerstone OnDemand. This portal has all the features which allow new partners to get on board with ease of access to all the available resources. It is integrated well with the different platforms for a partner. It has made easy to use tool for new consultants and practice leads.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

There are no such negatives about the system yet.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

Earlier we as partners used different portals to access the partner tools. Zinfi portal is a one-stop shop for all the required details and that has made partner life easy.

**Official Response from Shawn Chowdhury:**

> Hi Hemal, 

Thank you for your kind words! We're glad our partner portal has made collaboration easier for you. Your recommendation is greatly appreciated!

  ### 15. Easy to navigate and the platform is very intuitive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lizza G. | E-commerce Channel Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** December 17, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

The real-time dashboards and analytics provide valuable insights into partner performance and sales pipeline.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

Data import/export capabilities could be improved, especially for large datasets and complex data structures.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

ZINFI's automated workflows and digital forms streamline the onboarding process, reducing time and effort resolve the manual processes, paperwork, and delays in onboarding new partners.

  ### 16. Excellent user experience!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alejandro S. | HCM Studio Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

What I like most about ZINFI's Partner Portal Management is how it simplifies collaboration and customizes partner communications effectively.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

One downside of ZINFI's Partner Portal Management is that its extensive features can be overwhelming for new users. A steeper learning curve might require additional training and support for full utilization.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

ZINFI solves the challenge of partner management by providing tools for effective communication, streamlined collaboration, and co-branding. This platform helps us stay updated on the latest products from our partner company, ensuring we can promote and support them efficiently. The centralized portal simplifies managing resources, training, and marketing materials, enhancing our productivity and partnership success.

**Official Response from Shawn Chowdhury:**

> Hi Alejandro,

Thank you for your review! We're glad you find our portal simplifies collaboration and communication.

  ### 17. Simple & Fast Portal

**Rating:** 5.0/5.0 stars

**Reviewed by:** Soorya P. | Associate Delivery Manager , Enterprise (> 1000 emp.)

**Reviewed Date:** June 24, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

I have been using Cornerstone OnDemand Partner Portal for quite some time, this portal is simple yet very fast. I never faced issues with login or accessing the information I intended, all the resources within this portal can be accessed in a securely manner. I am able to access from mobile, iPad and desktop without any issues.I  am very satisfied with this portal.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

As a user, I did not face any issues for accessing the content.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

Mobile-first approach, ensuring that users can access learning content and activities on various devices, including smartphones 
and tablets.

**Official Response from Shawn Chowdhury:**

> Hi Soorya,

Thank you for your feedback! We're thrilled to hear that you find our ZINFI Portal simple, fast, and reliable across different devices. Your satisfaction is our priority, and we're committed to maintaining a seamless experience for accessing resources securely. If you ever have any questions or need further assistance, please don't hesitate to reach out.

  ### 18. CPU Navigation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lindokuhle M. | Customer Support & Enablement Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

The portal is intuitive and easy to navigate. I like how customisable to me it is

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

Cornerstone has too many partner portals, it would be great to have 1 central portal that has points to all other portals.

I am in the client support, enablement and customer success space and work mostly with client post implementation. This portal mostly has sales related resources that do not mean much for my role

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

Partner Tools & Resources,Product Certifications

**Official Response from Shawn Chowdhury:**

> Hi Lindokuhle,

Thank you for your feedback! We're glad you find our portal intuitive and customizable. We appreciate your input and thank you for sharing your thoughts!

  ### 19. ZINFI provided growth & improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** sabari r. | Talent and learning center, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

Deep and advance Reporting/Analytics to seamless interaction with patners

The platform had advance integration workflow automation for patner management.

Tool has advanced Incorporating with latest technology to improve patner management.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

No flaws.Its provide us to streamlined process and deeper insights of patner performance.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

No problem faced with zinfi and it's benefits us to perform seamless patner management.

  ### 20. LMS business ultimate application cornerstone

**Rating:** 5.0/5.0 stars

**Reviewed by:** karuppasamy M. | Senior Product Support Engineer (SABA Cloud) LMS , Mid-Market (51-1000 emp.)

**Reviewed Date:** August 19, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

Cornerstone strengthen our value  with customers.  It helps to address any potential customers concern. Customers support is very genuine and suppotive as always. The application look & feel is easeof accessing for any one. CSOD have many Learning management system features. Absolutely enjoyimg CSOD  products while working on the LMS projects. In lesser time we could achieve what we wanted in LMS business this is ultimately helpful. Every new release we always exciting to know about new features. Overall this is ultimate product for LMS

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

Not that much. However in AI perspective we need something to add on.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

Customers support

**Official Response from Shawn Chowdhury:**

> Hi Karuppasamy,

Thank you for your wonderful feedback! We're thrilled that you've had a positive experience with ZINFI UPM over the years, and that it has supported your partner journey so effectively. 

  ### 21. An ideal resolution for the business sector

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bernard V. | Sales Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

ZINFI provides a wide range of business-related solutions. We constantly utilize their items since they are so simple to use. We truly have a wonderful experience with their IT administration solutions as IT professionals. We were hesitant to hire them at first, but it ended up being one of the best choices we could have made to enhance our IT administration procedures and workflows. We have been utilizing their products for the past three years. Zinfi may be a great option for you if you're searching for a platform that provides a ton of options, top-notch customer service, easy implementation, etc.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

It's quite difficult to find anything bad to say about Zinfi. We've had nothing but wonderful experiences thus far with their goods and services. Since they are aware of what is necessary and important, integrating their solutions is simple. I often tell my friends who require their expertise about them.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

ZINFI gives businesses quick access to critical business data and a comprehensive understanding of partner goods, which facilitates decision-making. By consistently offering pertinent information and planning educational events, the platform does much more than just make it easier for partners to communicate effectively. ZINFI ensures prompt problem-solving by upholding a constant dedication to quality and providing exceptional customer care. ZINFI, all things considered, is a very helpful tool that expedites partner management and saves a great deal of time.

**Official Response from Shawn Chowdhury:**

> Hi Bernard,

We are thrilled to hear about ease of use as this is something we prioritize in developing the product and we work on all the time to get even better. Thanks again for your feedback.

  ### 22. Standout Channel Management software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tushar K. | Management Consultant - LMS Implementation, Enterprise (> 1000 emp.)

**Reviewed Date:** July 24, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

Amazing User Experience with focus on ease of navigation providing users with seamless access allowing users to operate smoothly.
Indeed a top player in Unified Channel Management

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

There is nothing much to dislike as such apart from initial setup. But once the seup is complete it is as good as you get

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

It helps access SAAS platform seamlessy and allows me to access all the pertner features at one place.

**Official Response from Shawn Chowdhury:**

> Hi Tushar,

Thank you for your review! We're delighted you enjoy the seamless navigation and user experience of our UCM platform. We appreciate your patience with the initial setup and are glad to hear it meets your needs afterward!!

  ### 23. Cornerstone Partner portal is a fabulous 1 stop to run a partner business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Catarina Jessica M. | Customer Success Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

Being able to access the documentation I need and have a consolidated view of the partner business. Functionality is easy to use and understand and navigation is efficient.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

The menu at the top is fixed and scrolls down as I do, but it then looses is accessibility. It becomes difficult to read the text.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

Consolidation of information - sales, marketing, content, product.

**Official Response from Shawn Chowdhury:**

> Hi Catarina,

Thank you for your wonderful feedback! We're thrilled that you've had a positive experience with ZINFI UPM over the years, and that it has supported your partner journey so effectively. 

  ### 24. Seamless Integration and Enhanced Productivity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Enrico S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

Zinfy Portal is a game-changer in the realm of business management solutions. Its intuitive interface and robust features make it an indispensable tool for streamlining operations and boosting productivity across various industries. As a user, I found Zinfy Portal to be a comprehensive platform that not only meets but exceeds expectations in delivering efficiency and convenience.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

Currently didn't encountered any dislike

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

One of the standout features of Zinfy Portal is its user-friendly interface. Navigating through its various modules is a breeze, thanks to its well-organized layout and intuitive design. Whether you're a seasoned professional or a novice, you'll find Zinfy Portal easy to use and navigate.

**Official Response from Shawn Chowdhury:**

> Hi Enrico,

Thank you for your review! We're thrilled to hear that you find ZINFI Portal to be a game-changer for business management. Your positive feedback on its intuitive interface and robust features is greatly appreciated. We are glad that ZINFI Portal meets and exceeds your expectations, enhancing your operational efficiency and productivity. It's wonderful to know that you've had a seamless experience with our platform. Thank you for choosing ZINFI!

  ### 25. I have a great experience using ZINFI. User friendly very detailed oriented.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Priyanka M. | Implementation Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** July 03, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

I have been using ZINFI for 4 years now, I love how the help links have detailed solutions. I worked for many customers and it is great to give them learner support via CSOD.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

When we take the certifications and take the exam, the passing score is too high plus questions are very confusing sometimes for new learners.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

I am an implementation consultant and give administration support to clients. Happy clients benefit us in growing professionally.

**Official Response from Shawn Chowdhury:**

> Hi Priyanka, 

Thank you for your positive feedback! We're glad you find our platform user-friendly and helpful. We appreciate your input on the certification exams. We are happy ZINFI helps you provide excellent support to your clients. Your success is important to us.

  ### 26. A perfect solution for corporate world

**Rating:** 5.0/5.0 stars

**Reviewed by:** Reymark V. | ISM Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

ZINFI offers a lot of solutions that you can think of in corporate world. It is easy to use that we always use their products.
As an IT professional, we really have a great experience about their IT administration solutions. At first, we are hesistant to get their services but it turned out that this is one the great decisions we have made to improve our IT administrations practices and workflows. We are  still using their products for 3 years now.
If you are looking for a platform that offers a lot of solutions, excellent customer support, seamless implementation etc., zinfi might be your excellent choice.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

Its really hard to find something negative about zinfi. So far, we have a great experience using their products and services. It is easy to integrate their solutions since they know about what really matters and necessarry. I am always recommending them to my friends who needs their experties.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

IT Administrations Services

**Official Response from Shawn Chowdhury:**

> Hi Reymark,

We are thrilled to hear about ease of use as this is something we prioritize in developing the product and we work on all the time to get even better. Thanks again for your feedback.

Regards,
Shawn

  ### 27. USER FRIENDLY PORTAL FOR PARTNERS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2023

**What do you like best about ZINFI Unified Partner Management (UPM)?**

As a user of the ZINFI-powered Netscout partner portal, I find that the platform's user interface (UI) is particularly valuable because it makes it possible for it to compile a vast array of partner-related resources. ZINFI offers quick access to important information, advertising materials, and support services with an easy-to-use interface. We can register our offers and view all of our chances in one location, which is quite helpful. The registration process was easy, and we regularly use the site. Help has never been necessary for us.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

ZINFI hasn't caused me any problems, thus I don't have any worries to share.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

ZINFI gives businesses fast access to vital business data and extensive partner product knowledge, which helps them make better decisions. The platform regularly disseminates relevant information and hosts educational seminars, but it does much more than just help partners engage productively. Assuring quick problem-solving, ZINFI consistently maintains its commitment to quality and offers great customer support. In essence, ZINFI is a highly useful application that effectively streamlines partner administration and saves a ton of time.

  ### 28. Seamless product for partner management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mukesh  C. | Senior Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

The product release note is one of the best feature to mention which saves time and efficiency on every CSOD upgrades. I really appreciate the design and ease of accessing the application.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

I have no specific Cons as of now, which i have encountered.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

For my business, we use it for release and product upgrade management cycles.

**Official Response from Shawn Chowdhury:**

> Hi Mukesh,

Thank you for your positive feedback! We're thrilled to hear that our product is helping you manage upgrades efficiently and that you find the design and accessibility user-friendly. We're here to support your business needs, and we appreciate your input.

  ### 29. User Friendly Portal

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abinandhanan S. | Management Consultant - Senior Analyst , Enterprise (> 1000 emp.)

**Reviewed Date:** June 14, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

Ease of use is one the major factor i like about Zinfi. Easy to learn and intutive platform.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

Ability to identify the right support person for enquiring about login issues is the major barrier

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

Our product support platform is hosted on Zinfi. It helps in easy navigation of various areas of the support portal, I like the UI features that are available in Zinfi. Ease of use is the top of the mind thought about Zinfi

**Official Response from Shawn Chowdhury:**

> Hi Abinandhanan,

Thank you for your feedback! Your input is greatly appreciated!

  ### 30. Analyst related SaaS Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Florante M. | Cyber Security Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 10, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

i like how good is the web-interface. easy and friendly use

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

high initial investment and scalability cost

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

its solved the manual process of the business.

  ### 31. Ease of use and efficiency

**Rating:** 4.5/5.0 stars

**Reviewed by:** Emmanuel B. | Chargé de cours  - Gestion de projet , Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

Zinfi helps me to precisely follow my leads. I like the possibilty to export the list of my opened leads.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

The user interface could be improved. I would like to have a customisable dahsboard.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

Zinfi helps me to precisely follow my leads and to review the steps

**Official Response from Shawn Chowdhury:**

> Hi Emmanuel,

Thank you for your wonderful feedback! We're thrilled that you've had a positive experience with ZINFI UPM over the years, and that it has supported your partner journey so effectively. 

  ### 32. The platform is good and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yaniv K. | Head of HR Tech Solutions at Matrix, Enterprise (> 1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

I like that you can custom it to your needs

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

The initial login process was abit long but after that it was ok

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

The platform assists in creating a one-stop shop for Partners around the world an centralizing relevant sales, implementation, marketing information and more

**Official Response from Shawn Chowdhury:**

> Hi Yaniv,

Thank you for your wonderful feedback! We're thrilled that you've had a positive experience with ZINFI UPM over the years, and that it has supported your partner journey so effectively. 

  ### 33. Good experience, good functionalities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alberto Valerio E. | User Access Management Activity in DXC, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

The pages are well designed, all the functionalities are working good, the things are pretty intuitive

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

Basically nothing, everything is working good

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

Work with the partners and he clients is quit eeasy with this platform

**Official Response from Shawn Chowdhury:**

> Hi Alberto,

Thank you for your wonderful feedback! We're thrilled that you've had a positive experience with ZINFI UPM over the years, and that it has supported your partner journey so effectively. 

  ### 34. Collaboration and Upskilling Center

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

A very good comprehensive solution for recruitment, continouse learning with integration to global content providers and perfomance management engine.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

The user experience needs to be improved in to make it more like a learning experience solution.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

It is empowering with the right knowledge of the Conerston on Demand features and capabilities to enable present a well thought out solution to a client answering the painpoints currently being experienced in a comprehensive maner after listening to understand their need very well.

  ### 35. User-friendly GUI

**Rating:** 4.5/5.0 stars

**Reviewed by:** Niladri M. | Senior Leader, Enterprise (> 1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

The portal has a clean design aimed at ease-of-use for the person accessing the page.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

Didn't find any points of dislike as the content was quite well positioned.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

I accessed Zinfi-powered portal of a product partner which hosts the sales training content.

**Official Response from Shawn Chowdhury:**

> Hi Niladri,

Thank you for your positive feedback! We're glad you find ZINFI's user-friendly GUI and clean design beneficial. It's great to hear the portal meets your needs for accessing sales training content. We appreciate your support and are committed to continuously providing a seamless experience.

  ### 36. The best resolution to every user's needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meynard P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 24, 2023

**What do you like best about ZINFI Unified Partner Management (UPM)?**

Zinfi provides variety of resolutions that every user's need. It is easy to navigate and their product is easy to access as well. As an IT expert I can attest that it helps us a lot as it has a wide range of partner related resources. It is indeed our excellent choice.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

I can't say that there is something I disliked about ZINFI as it is always able to provide resolution to our needs. EVen if it is a bit costly it is worth the investment

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

It has an excellent GUI that is very user friendly to its users. On the other hand it offers business refinement as it allows the users to ingress to marketing and training needs.

**Official Response from Shawn Chowdhury:**

> Hi Meynard,

We are thrilled to hear about ease of use as this is something we prioritize in developing the product and we work on all the time to get even better. Thanks again for your feedback.



  ### 37. Zinfi User Review  - Jeeva

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeeva R. | Delivery Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** June 24, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

I used the Zinfi system to get onboarded to the cornerstone portal, I feel the process is very easy to understand and complete it. It is very user friendly.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

I dont see any Downside in Zinfi on my onboarding process.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

I used Zinifi for onboarding myself into cornerstone portal, It helped me with the smooth onboarding process.

**Official Response from Shawn Chowdhury:**

> Hi Jeeva,

Thank you for your feedback! We're thrilled to hear that you found the ZINFI portal user-friendly and that it facilitated a smooth onboarding process for you. We appreciate your positive comments and are glad to know that there were no downsides in your experience. Your satisfaction is our priority, and we're here to support you anytime.

  ### 38. Zinifi Review after using

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vikash M. | MC Delivery - Senior Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** June 04, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

The registration process to get thee CSOD access was easy and could understand the level of access requested.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

Additionally we can improve the support.As after registration users are asked to wait for certain periond of time ususally it is a week but some of the users have to wait for longer than a week

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

Zinifi is allowing me to access cornerstone with ease.

**Official Response from Shawn Chowdhury:**

> Hi Vikash,

Thank you for your feedback! We're glad to hear you found the registration process easy and that accessing Cornerstone has been smooth.

Your insights are invaluable, and we appreciate your patience.

If you need further assistance, please contact us directly.

  ### 39. One of the most user friendly Parters portal - Zinfi

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marcelo O. | Director de Crecimiento, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2023

**What do you like best about ZINFI Unified Partner Management (UPM)?**

As a user of the Netscout partner portal powered by ZINFI, one notable aspect I appreciate is the platform's user-friendly interface and its ability to seamlessly centralize a diverse range of partner-related resources. ZINFI's intuitive design facilitates easy navigation, allowing me to access essential information, marketing materials, and support resources efficiently. It also help us to register our deal registration and have an one view of all our opportunities.  The registrarion in the portal was easy, we have never has to ask for support and we use it and the portal we usually use daily.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

While using the Netscout partner portal powered by ZINFI, one aspect that could be improved is the responsiveness of the platform. At times, there have been instances of slow loading times, particularly when accessing resource-intensive sections or during peak usage periods

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

Zinfi help us to manage all our bussiness oportinities with Netscout, also to also to manage all marketing content and all access to training. this not only saves time but also enhances collaboration between Netscout and its partners, fostering a more cohesive and productive channel ecosystem. Additionally, ZINFI's analytics tools contribute to better decision-making, allowing for a data-driven approach to optimize partner engagement and marketing strategies.

**Official Response from Shawn Chowdhury:**

> Hi Marcelo,

Thanks for sharing your feedback. We are working hard to make it even more robust and intuitive.

  ### 40. Well organized platform for partners

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Defense & Space | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 13, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

With the ZINFI Unified Partner Management I have access to lots of resources I would have to ask for through other channels otherwise. It allows me to explore products in an easy way whenever I want.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

There is nothing I can think of I dislike about UPM and I can't think of any downside using it.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

There is lots of well organized resources I can access.

  ### 41. User friedly interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Radoslaw M. | CSOD Implementation concultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

User-friendly interface, excellent customer support, straightforward site navigation, and numerous integration possibilities. Overall, I am very pleased with it.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

Occasionally, I have noticed performance degradation on certain sites.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

Facilitating a variety of tasks and assisting with the LMS system across different organizations.

**Official Response from Shawn Chowdhury:**

> Hi Radoslaw,

Thank you for your positive feedback on ZINFI! We're thrilled to hear that you appreciate our user-friendly interface and excellent customer support. Your insights on performance are valuable, and we’re continuously working to enhance the experience. We're glad that ZINFI is helping you streamline tasks and improve your LMS system. If you have any further suggestions, please don’t hesitate to reach out!

  ### 42. Through the portal, we were able to identify possible future dynatrace customers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gabrielle A. | Consultor de projetos, Enterprise (> 1000 emp.)

**Reviewed Date:** January 03, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

After accessing the portal, the partner has access to the demo.live environment, thus being able to learn a little more about the dynatrace tool.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

I see many people complaining about not being able to access or log in to the portal. This can lead to dropouts

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

Through the portal, we were able to identify possible future dynatrace customers

**Official Response from Shawn Chowdhury:**

> Hi Gabrielle,

Thanks for sharing your feedback. We are working hard to make it even more robust and intuitive.

Regards,
Shawn

  ### 43. Samart Solution by ZINFI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chathura N. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2023

**What do you like best about ZINFI Unified Partner Management (UPM)?**

ZINFI's Unified Channel Management platform stands out for its simple interface and comprehensive toolbox, offering an entire package for effective partner management. The partner portal remains easy to use and is compatible with mobile devices, facilitating navigation through channel programs and quick access to relevant material. In contrast to other comparable systems, ZINFI provides partners with a full suite of services, including customer service and relationship administration, going beyond simple intermediacy. ZINFI is the best platform on the market due to its straightforward layout, efficient content distribution via the Portal Content Management system, and prompt customer support. The platform's reliability and ease of use, coupled with outstanding customer support, make ZINFI stand out in providing an excellent experience.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

There are no issues to share because I haven't experienced any problems with ZINFI.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

ZINFI enables organizations to make decisions more easily by providing fast access to essential business data and a deep understanding of partner products. The platform goes far beyond facilitating productive communication with partners by regularly providing relevant information and organizing instructive sessions. ZINFI maintains a consistent commitment to quality and offers outstanding customer support, guaranteeing timely problem-solving. Essentially, ZINFI is a very useful tool that effectively streamlines partner management while also saving a significant amount of time.

**Official Response from Shawn Chowdhury:**

> Hi Chathura,

Thanks for sharing your feedback. We are working hard to make it even more robust and intuitive.

  ### 44. Superb Partner Management Portal

**Rating:** 5.0/5.0 stars

**Reviewed by:** GGL A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2023

**What do you like best about ZINFI Unified Partner Management (UPM)?**

According to my experience with Zinfi’s this product include all the features that we looked for. In the POC timeframe also it fullfiled our requirements smoothly. Implementation process also very straight forward and easy to deploy the solution. its worthy to buy this product for the price, because its providing maximum benifits to their customers.The customer support also very fast when comparing to other products.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

Its pleasure to say that I don't have any bad experince with ZINFI.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

ZINFI platform has superb GUI which include all the details related to its products and services, also above-mentioned GUI is super easy to use for any kind of customer, changes of the products or services can be made quickly when need. Also partners can quickly engage with us using this product rather than other competitive platforms. This minimize overall time of our prtners.

**Official Response from Shawn Chowdhury:**

> Hi Lasith,

Thanks for sharing your feedback. We are working hard to make it even more robust and intuitive.

Regards,
Arnie

  ### 45. Your six rocks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2025

**What do you like best about ZINFI Unified Partner Management (UPM)?**

Ease of use. customer support easy integration

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

No problems, great performance and good support.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

None that i know of.

  ### 46. Easy Channel Management with ZINFI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Avishka V. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2023

**What do you like best about ZINFI Unified Partner Management (UPM)?**

ZINFI is one of the best platforms I experinced so far in Unified Partner managment Industry and the best part of ZINFI product is the well organized Simple User Interface and everything designed for ease of use to the end user. Also, I want to mention some usefull benefits for your organization are easy of the implementation and fantastic support form Zinfi teams in any phase while implemention or using. All of your needs are addressed by ZINFI team efficiently and I would definitely recommend Zinfi to others

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

We have been using ZINFI for years and I have no complaints about this product. I am very satisfied with their partner management portal

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

ZINFI easily integrates existing systems and provides a convenient dashboard for end users and it helps to manage customer relationships easily and effectively with a wide range of tools and services

**Official Response from Shawn Chowdhury:**

> Hi Avishka,

We are thrilled to hear about ease of use as this is something we prioritize in developing the product and we work on all the time to get even better. Thanks again for your feedback.

  ### 47. A good product overall

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

ZINFI gives you all the useful features and more in a way that is intuitive. The feature of recording your previous activity make it easy to pickup where you left off.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

While the features are quite useful, the presentation needs to be improved and consistent across the platform. The top navigation is sometimes broken, can't click the links.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

HR Automation. CSOD partner training content.

  ### 48. Versatile platform with adaptable tools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bryan Gil T. | System Engineer, Computer & Network Security, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2024

**What do you like best about ZINFI Unified Partner Management (UPM)?**

The platform's ability to provide marketing automation tools and resources that let us run marketing campaigns more effectively is what I enjoy best about it. Additionally, it scales to meet the expanding demands of the company and adjusts to partner requirements and shifting market conditions.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

From its functionality to its design everything has been impressive. I am also incredibly satisfied with the product and will recommend it to others.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

ZINFI enables us to sell more effectively and efficiently by providing marketing automation tools and resources. it also provides tools for communication,support and training leading to better collaboration and performance.

**Official Response from Shawn Chowdhury:**

> Hi Bryan, 

Thank you for taking time to provide your feedback. Our partner marketing module is one of the most common and useful offering to partners from all OEM portals offered to their partner communities. We are working hard to make it even more robust and intuitive. 

Thanks for being a great Netscout partner!

  ### 49. Solves the Communication Gap

**Rating:** 5.0/5.0 stars

**Reviewed by:** Susan W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2023

**What do you like best about ZINFI Unified Partner Management (UPM)?**

Zinfi definitely solves the communication gap between the end user and the partner. Like all partner portals, Zinfi also displays the partner information and helps to automate streamlined processes, but whats different about Zinfi is that it helps you go through the knowledge base, partner news, articles and reports to get a detailed understanding about the products. Moreover we can share them with the end customer to make work easy and they can trust these documents coming directly from the authorized partner portal.

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

Zinfi can work their UI and UX. The exisiting themes and web apperance is simple and basic. They can work on making the website more appealing thereby enhancing the look and feel of the app.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

Since Zinfi has the stored database of the partner products, services, related resources, etc. which can be directly shared with the customer for them to review and understand the details.  This helps in our sales process and builds customer trust and relationship.

**Official Response from Shawn Chowdhury:**

> Hi Susan,

Thank you for your review of ZINFI! We're thrilled to hear that our UCM portal has made a significant impact on your business. We appreciate your feedback on look and feel of the platform, and we will pass these along to our team for consideration for future enhancements.

We appreciate your feedback and value your opinion. Your insights help us improve our solution and continue delivering impactful benefits. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out.


  ### 50. Best Customer Service by Zinfi

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tejas S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2023

**What do you like best about ZINFI Unified Partner Management (UPM)?**

I have used many partner portals, and I can say that Zinfi is amazing and different. This is because they are not just selling the solution but giving the customers utmost importance. The customer support team at Zinfi is well versed with all the technical aspects of the product and goes beyond and helps the users to solve the issues and have a seanless experience

**What do you dislike about ZINFI Unified Partner Management (UPM)?**

Zinfi can work on strategies to provide a more customized experince to the partner and user. They can  give an admin console along with the product, where the admins can change the color options. themes and settings as per the organization standards.

**What problems is ZINFI Unified Partner Management (UPM) solving and how is that benefiting you?**

Zinfi works well with our ERP systems. This helps our team to just enter few details and then Zinfi's partner portal gets the things automated and saves our efforts. The same information is then passed on to the partner, hence Zinfi bridges the gap between the end customer and the partner and makes the communication more efficient.

**Official Response from Shawn Chowdhury:**

> Hi Tejas,

Thanks for sharing your feedback. We are working hard to make it even more robust and intuitive.


## ZINFI Unified Partner Management (UPM) Discussions
  - [What is ZINFI used for?](https://www.g2.com/discussions/what-is-zinfi-used-for) - 1 comment

- [View ZINFI Unified Partner Management (UPM) pricing details and edition comparison](https://www.g2.com/products/zinfi-unified-partner-management-upm/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-08-03+19%3A27%3A36+-0500&secure%5Bsession_id%5D=a93e2f7a-07fa-4a50-87c6-8f360d101259&secure%5Btoken%5D=0dd4ce87c0350e4b4f69a498fc57b75cb2f6a8b1fd7a138472833a9146a39195&format=llm_user)
## ZINFI Unified Partner Management (UPM) Integrations
  - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews)
  - [Airtable](https://www.g2.com/products/airtable/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [Cloudmersive](https://www.g2.com/products/cloudmersive/reviews)
  - [Contaazul](https://www.g2.com/products/contaazul/reviews)
  - [Docusign](https://www.g2.com/products/docusign/reviews)
  - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews)
  - [Informatica API and Application Integration](https://www.g2.com/products/informatica-api-and-application-integration/reviews)
  - [Informatica Cloud Data Integration](https://www.g2.com/products/informatica-cloud-data-integration/reviews)
  - [LMS](https://www.g2.com/products/lms/reviews)
  - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)
  - [Openai](https://www.g2.com/products/openai/reviews)
  - [Power BI Reports &amp; SSRS Reports Distribution](https://www.g2.com/products/power-bi-reports-ssrs-reports-distribution/reviews)
  - [Prophaze](https://www.g2.com/products/prophaze/reviews)
  - [PySpur](https://www.g2.com/products/pyspur/reviews)
  - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)
  - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews)
  - [Salesforce Spiff](https://www.g2.com/products/salesforce-spiff/reviews)
  - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews)
  - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews)
  - [SmartSuite](https://www.g2.com/products/smartsuite-smartsuite/reviews)
  - [Sugar CRM Connector](https://www.g2.com/products/sugar-crm-connector/reviews)
  - [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)

## ZINFI Unified Partner Management (UPM) Features
**Link Options**
- Custom Links
- Referral Link Generator
- Smart Link

**Control**
- Role-Based Permissions
- Opportunity Management
- Recognized Escalation

**Platform Basics**
- Lead Management
- Content Management
- Group and User Management

**Account Mapping**
- Common overlaps
- Mapping Segmentation
- Account Mapping Playbook

**Agentic AI - Affiliate Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Tracking Options**
- Email Updates
- Affiliate Tracking
- Cookieless Tracking

**Campaign Execution**
- Email Marketing
- Search Marketing
- Web Syndication Management
- Social Media Management
- Events
- Microsite Management

**Partner Discovery**
- Competitive Discovery
- Social media discovery
- Content-Based Discovery

**Agentic AI - Secure Email Gateway**
- Proactive Assistance

**Reporting**
- Campaign Performance
- Partner Performance
- Fund Tracking

**Affiliate Management**
- Affiliate Network
- Commissions and Payouts
- Customization

**Partner Collaboration**
- Brand Messaging
- Offer Management
- Catalog Management

**Platform - Partner Relationship Management (PRM)**
- Individual Portals
- Content Repository
- Revenue Tracking
- Cross-System Integration
- Workflow Automation & Notifications
- Onboarding, Training & Certifications
- Payouts & Global Compliance
- Partner Discovery & Recruitment
- Incentive Management
- Recognized Escalation
- Dashboards & Reporting
- Marketing Tools
- Deal Management

**Analytics**
- Conversion Tracking
- Customer value tracking
- ROI Measurement

**Agentic AI - Partner Relationship Management (PRM)**
- Adaptive Learning
- Autonomous Task Execution
- Proactive Assistance
- Natural Language Interaction

**Integrations**
- Data warehouse Integration
- CRM Integration
- Account-Based Marketing Software Integration

**Additional Features**
- Partner Engagement

## Top ZINFI Unified Partner Management (UPM) Alternatives
  - [impact.com](https://www.g2.com/products/impact-com/reviews) - 4.4/5.0 (2,348 reviews)
  - [PartnerStack](https://www.g2.com/products/partnerstack/reviews) - 4.7/5.0 (911 reviews)
  - [Impartner PRM](https://www.g2.com/products/impartner-prm/reviews) - 4.5/5.0 (555 reviews)

