--- title: HubSpot Sales Hub Reviews meta\_title: 'HubSpot Sales Hub Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 13906 reviews by the users' company size, role or industry to find out how HubSpot Sales Hub works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 13906 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # HubSpot Sales Hub Reviews & Product Details Visit Website Sales Hub combines sales engagement tools, AI-powered productivity features, and workflow automation into a unified platform designed to help growing teams close deals faster. Core Value Proposition: Sales Hub addresses common sales challenges: inefficient manual processes that slow deal velocity, fragmented customer information creating incomplete context, and complex software requiring extensive training and ongoing administration. Built on the HubSpot Smart CRM, Sales Hub connects customer data and sales tools in a single unified system. Key Capabilities Sales Engagement Tools: Sales Hub provides email tracking, meeting scheduling, document sharing, and communication templates that streamline prospect interactions and eliminate administrative friction in the sales process. AI-Powered Productivity: The platform includes AI features that automate repetitive tasks, suggest next actions based on deal context, and surface relevant customer insights, helping representatives focus on selling rather than administrative work. Unified Customer View: Because all customer data, communication history, and deal information exists within the Smart CRM, sales representatives see complete context without toggling between systems. This includes visibility into marketing interactions, service tickets, and prior sales conversations. Workflow Automation: Sales Hub automates routine sales processes, ensuring consistent execution without manual coordination. Sales Hub vs. Alternatives: Unlike legacy CRM systems functioning primarily as databases requiring extensive customization, Sales Hub includes engagement tools, automation, and AI capabilities as native features rather than add-ons requiring integration. This eliminates the complexity of purchasing separate tools for email tracking, meeting scheduling, document management, and sales analytics. Sales Hub's intuitive interface reduces training time for new team members compared to traditional sales platforms requiring extensive technical knowledge. Teams benefit from fast onboarding, seamless alignment through shared data visibility, and flexible scaling. Who Should Use Sales Hub Sales Hub serves growing sales teams needing to increase productivity without adding headcount, sales representatives requiring complete customer context during buyer conversations, and sales leaders seeking pipeline visibility through unified reporting. The platform scales from small sales teams to enterprise organizations. Outcome Sales Hub helps teams sell smarter, not harder, enabling reps to get richer context and better insights at every step of the buyer journey. * * * Product Website HubSpot Sales Hub Seller [HubSpot](https://www.g2.com/sellers/hubspot) Discussions [HubSpot Sales Hub Community](https://www.g2.com/products/hubspot-sales-hub/discuss) Languages Supported German, English, French, Italian, Japanese, Dutch, Portuguese, Spanish Solution Type All-in-One Overview by Elise Beck Show More ## Pricing Pricing provided by HubSpot Sales Hub. ### Free HubSpot CRM $0.00 [ View More Pricing Information ](https://www.g2.com/products/hubspot-sales-hub/pricing) ## HubSpot Sales Hub Integrations (179) What do users say about integrations? 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Image") Microsoft Power BI ](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams Room ](https://www.g2.com/products/microsoft-teams-room/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") MightyCall ](https://www.g2.com/products/mightycall/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mindtickle ](https://www.g2.com/products/mindtickle/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mixpanel ](https://www.g2.com/products/mixpanel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Moxo ](https://www.g2.com/products/moxo-g2/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") n8n ](https://www.g2.com/products/n8n/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NetSuite ](https://www.g2.com/products/oracle-netsuite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Nooks ](https://www.g2.com/products/nooks/reviews)[ ![Product Avatar 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Producer Pro ](https://www.g2.com/products/producer-pro/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Progress Podio ](https://www.g2.com/products/progress-podio/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PSOHUB. ](https://www.g2.com/products/psohub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Quo ](https://www.g2.com/products/quo-quo/reviews)[ ![Product 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RevenueHero ](https://www.g2.com/products/revenuehero-revenuehero/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RevOps ](https://www.g2.com/products/revops-inc-revops/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RingCentral Events ](https://www.g2.com/products/ringcentral-events/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RingCX ](https://www.g2.com/products/ringcx/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RingEX ](https://www.g2.com/products/ringex/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Ringover ](https://www.g2.com/products/ringover/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sage Intacct ](https://www.g2.com/products/sage-intacct/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sakari ](https://www.g2.com/products/sakari/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Agentforce ](https://www.g2.com/products/salesforce-agentforce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce 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Avatar Image") Sopro ](https://www.g2.com/products/sopro/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stripe Connect ](https://www.g2.com/products/stripe-connect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Supply Vision ](https://www.g2.com/products/supply-vision/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Svb ](https://www.g2.com/products/svb/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Tableau ](https://www.g2.com/products/tableau/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Tamtam 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Image") WordPress.com ](https://www.g2.com/products/wordpress-com/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WordPress.org ](https://www.g2.com/products/wordpress-org/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Workato ](https://www.g2.com/products/workato/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Workday HCM ](https://www.g2.com/products/workday-hcm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WRITER ](https://www.g2.com/products/writer/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Xero ](https://www.g2.com/products/xero/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") XMS: eXchange Management System ](https://www.g2.com/products/xms-exchange-management-system/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Events and Webinars ](https://www.g2.com/products/zoom-events-and-webinars/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Phone ](https://www.g2.com/products/zoom-zoom-phone/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Rooms ](https://www.g2.com/products/zoom-rooms/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Workplace ](https://www.g2.com/products/zoom-workplace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zuper ](https://www.g2.com/products/zuper/reviews) Show More ![Delon R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Delon R.") DR Delon R. Graphic Designer Graphic Design Small-Business (50 or fewer emp.) 5/7/2026 "HubSpot Saves Time and Helps Sales Reps Close Deals with Confidence" 4/5 What do you like best about HubSpot Sales Hub? What I find the most helpful with Hubspot Sales Hub is that the dashboard showcases the current leads and harmonized on the dashboard, saves time following up. Transforming every sales representative into an excellent Performer and helps closing the deal with support on knowing what to say in the negotiation process. The ROI is increased with the ability to follow up. Onboarding is sufficient. The speed of the software running on the website is surprisingly reasonable. Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? The AI provided by Hubspot, albeit supportive, gets in the way sometimes and also requires humanisation and have to do over some of the work thus feeling less like a template and more of a suggestion maker. Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? HubSpot Sales Hub is solving the sales knowing which deals are closed, canceled, and rejected all in one software. It saves me time through scrolling for minutes on end. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerSource: Thank You page RM Ramon M. CTO Information Technology and Services Small-Business (50 or fewer emp.) 4/18/2026 "Flexible and customizable meetings: the perfect fit for our needs" 5/5 What do you like best about HubSpot Sales Hub? The ability to set up different types of meetings—both online and in-person—to customize the information included in invitations, to change schedules, and to allow participants to request changes to the schedule—all of these features make the tool, in our view, a perfect fit for our needs. Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? Regarding the security section, while it is possible to set up a passkey, this can only be done on a mobile device. You should consider and evaluate the possibility of setting up the passkey for the browser being used (in the case of Google Chrome). Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? Having access to a set of digital tools available on a PC or smartphone—tools that enable the Sales Team at VeneHsoftw to execute and automate their tasks—is ultimately the key feature that allows the team to use its time much more efficiently, with the clear goal of improving financial results for both the department’s professionals and the organization as a whole. Effectiveness, efficiency, and better use of time: these are the cornerstones of the tool’s use from our perspective. Review collected by and hosted on G2.com. Show More 4/20/2026 Current UserValidated ReviewerIncentivizedSource: G2 inviteAI Translated ![Sergey B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sergey B.") SB Sergey B. Digital Marketing Strategist, Sales Funnel Builder & Marketing Automation Expert | EdTech Small-Business (50 or fewer emp.) 8/1/2026 "Feature-Rich Integrations That Let You Customize Any Business Process" 4.5/5 What do you like best about HubSpot Sales Hub? A wide range of features and integrations that allow you to customize almost any business process, whether for a small business or a large one Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? The interface and navigation within the user account are a bit complicated when you're just getting started with HubSpot, and it takes a little time to figure them out. Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? HubSpot has become our “single source of truth,” where we collect all data on conversations, leads, and key metrics. We've integrated all the necessary communication channels, set up a sales funnel, and configured some automations that enable the sales team to work quickly and efficiently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Small-Business (50 or fewer emp.) 8/6/2025 "Great Tool That Makes Sales Work Easier" 3.5/5 What do you like best about HubSpot Sales Hub? HubSpot Sales Hub is super easy to use and helps keep everything in one place. I love how it tracks deals, automates follow-ups, and gives useful insights without needing to dig around. It really helps me stay on top of things and saves time. Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? Some of the more advanced features are locked behind higher pricing tiers, which can be limiting. It also takes a little time to get used to all the features, but HubSpot’s guides and support make that easier. Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? HubSpot Sales Hub helps us stay organized and efficient by centralizing all our sales activity—emails, calls, deals, and follow-ups—in one place. It’s made our process more consistent and ensures nothing falls through the cracks. The automation features have also saved us a lot of manual work, allowing us to focus more on meaningful conversations with leads. Review collected by and hosted on G2.com. Show More 7/31/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ben A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben A.") BA Ben A. 6/30/2026 "Keeps Deals From Falling Through the Cracks" 4.5/5 What do you like best about HubSpot Sales Hub? I like how you can associate contacts with deals and companies. That way, if I'm looking at a company from a high level, I can understand what is happening. Are we proposing enough work? Are we proposing the right type of work? And what's winning? It helps us as a sales team understand whether our pricing work is correct and whether we're approaching different market verticals with the right proposals. It also helps quantify how much time we're spending and how much attention we're paying to customers in each market type, for the service we provide, specifically commercial cleaning. I also like the Breeze AI assistant to help understand what's going wrong if I'm stuck. As I was building out sequences, it was important that my email signature was accurate when the email was being sent through HubSpot, and I couldn't figure out where the edit needed to be since I couldn't do it directly in the sequence builder. Breeze showed me how to get to it within the manage email section. Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? {"I wish there was a view to where it could be less information. It can be a little bit overwhelming how many opportunities are available.","Can I pause this?","I couldn't figure out where the edit needed to be. I couldn't do it directly in the sequence builder."} Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? It helps me keep track of all communication with potential clients, like the last touchpoint and what it was about, across a lot of deals at once. I have more confidence knowing deals are less likely to fall through the cracks. It also helps our sales team understand if we're pricing correctly. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite on behalf of seller ![Zoi B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoi B.") ZB Zoi B. Mrs Small-Business (50 or fewer emp.) 4/14/2026 "Easy-to-Use, Reliable Sales Automation with Strong Integrations and Support" 4/5 What do you like best about HubSpot Sales Hub? What I like best about HubSpot Sales Hub is its ease of use combined with strong performance and powerful automation capabilities. The platform is very responsive and reliable, even when managing larger pipelines, which makes day-to-day sales operations smooth and efficient. It centralizes emails, calls, and deal tracking in one place, significantly reducing manual work and improving visibility across the team. Another major advantage is its wide range of integrations. HubSpot connects seamlessly with many commonly used tools, which makes it easy to fit into existing workflows without disruption and keeps all systems aligned. From a pricing and ROI perspective, it offers solid value, especially considering the time saved through automation and the insights gained from its reporting tools. It helps teams operate more efficiently and close deals faster, making the investment worthwhile. Additionally, the onboarding experience and customer support are very strong. The platform is intuitive to learn, and the available resources, documentation, and support team make it easy to get up to speed quickly and resolve any issues when needed. Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? What I dislike about HubSpot Sales Hub is that some of its more advanced features can become complex to configure, particularly when it comes to automation and customization. While the platform performs well overall, there can be occasional limitations when handling highly specific or non-standard workflows. From a pricing perspective, costs can increase significantly as you scale or unlock more advanced features, which may make it less accessible for smaller teams or companies with tighter budgets. The ROI is there, but it often depends on fully utilizing the platform’s capabilities. In terms of integrations, although there is a wide range available, some integrations require additional configuration or third-party tools to work seamlessly, which can add complexity and sometimes extra cost. Lastly, while onboarding resources are helpful, the initial setup and learning curve for more advanced features can be time-consuming. Customer support is generally good, but response times can vary depending on the issue and subscription level. Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? HubSpot Sales Hub is solving the challenge of managing sales activities across multiple tools and processes by centralizing everything into one platform. Before using it, it was difficult to keep track of emails, follow-ups, deal stages, and customer interactions, which often led to inefficiencies and missed opportunities. By bringing all sales activities—communication, pipeline management, automation, and reporting—into one place, it creates much better visibility and organization. This makes it easier to track progress, prioritize deals, and ensure nothing falls through the cracks. It also addresses the problem of time-consuming manual tasks through automation, such as follow-ups, task creation, and data entry. This significantly reduces administrative workload and allows more time to focus on higher-value activities like building relationships and closing deals. Additionally, its integrations with other tools help eliminate data silos and keep systems aligned, improving overall workflow efficiency. Overall, the main benefit is increased productivity, better pipeline visibility, and more efficient sales processes, which ultimately lead to improved performance and better outcomes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Nick T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick T.") NT Nick T. Co-Founder | Director | Frontman Small-Business (50 or fewer emp.) 12/27/2019 "HubSpot will Fast Forward your Sales & Marketing Activity - But at a Cost" 5/5 What do you like best about HubSpot Sales Hub? Intelligence - HubSpot Sales give you great insights into how your prospects are engaging with Doucments they have been sent (Proposals or Brochures). Prospect Activity Timeline - Each individual HubSpot Contact activity is tracked in realtime, which includes Email Opens/Clicks, Website Re-Visits and Document activity (as above). Record Call Functionality - You can make outbound calls using HubSpot's free calling minutes included with your plan. You can also record the calls to each prospects HubSpot Timeline. Assigning Teams - Setting up internal teams to manage different enquriy paths cuts out a lot of manual work. Inbox - We have used HubSpot's Inbox funtionality to combine Website Live Chat + Bespoke Chat Channels + Facebook Messenger and Watsapp. This enables us to never miss an enquiry that comes in. Ease of Integration - When setting up advanced features up for the first time, the auto setup features and copy code buttons are great and I often breeze through what I expected to be the hard parts. HubSpot Academy - HubSpot's Online Training Academy platform is the best in the business, both for Agencies and for Clients who are starting their HubSpot journey. Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? 1. Cost, Cost, Cost - HubSpot are the only CRM I know that charge on both User Seats AND Contact records. There was a huge price increase that happened when seats became chargeable. This makes Professional licences very expensive and a considerable weigh up when clients are evaluating the use case scenario. 2. Monthly Price scales up hugely based on number of contact records utilised when on a lower licence - this is another reason clients are pushed towards the professional licences. 3. Automation can get expensive. You need to opt for Sales Professional to make full use of HubSpot's automation around Lead Scoring and lead behaviour. 4. Business Insights Data can often be wrong - this is drawn from acombination of UK Companies House and the main business domain so this data is often incorrecnt and aged. The following are HubSpot Partner Program specific Dislikes: 1. Partner Program Commission Loss - we eventually signed up to be a HubSpot Agency Partner on the basis of good commissions and collaboration with HubSpot Reps on deals. Sadly the Partner program has been eroded over time for the smaller agencies, HubSpot are only interested in the Professional licence deals, which causes a lot of cases where commission isn't payable. 2. HubSpot Reps Contacting Prospective Clients. HubSpot is often specified by us during our discussions with interested clients, clients will check out HubSpot’s website then be tracked and engaged directly by HubSpot before I can register the lead. I have often been in discussions with clients about the right software stack for them, only to find seperate meetings have been happening which muddys the water and convelutes my meetings. Review collected by and hosted on G2.com. Recommendations to others considering HubSpot Sales Hub: Our Clients are regularly impressed by the level of tracking available Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? Sales Pipeline Tracking - We tracks all of our agency deals using HubSpot Sales Starter Engagement - Sales Starter gives email tracking which is phenomenal, an added bonus is knowing when your invoices have been viewed :) We send out all of our larger retainer package quotes using HubSpot Documents; which if used correctly gives a good idea of what objections your prospect might have relative to which page they viewed for the longest Live Chat - We have found clients paying large sums of money for live chat that doesn’t get used often ah’hem D\*\*\*t , we move them onto HubSpot Marketing or Sales Free or Starter and increase the package if it’s utilised Remote Consultancy - We have our clients grant our staff access to their HubSpot, we can then manage the clients remotely, including publishing content, social media, amending GDPR consents, consulting on analytics, email marketing etc UX/Conversion - When contacts are created, CTA’s and Landing Pages all have unaired references, which can be analysed accordingly, I know which CTA Unique Reference gives the strongest and most engaged enquiries Review collected by and hosted on G2.com. Show More 4/13/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Himanshu L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Himanshu L.") HL Himanshu L. Sr Digital Business Consultant Marketing and Advertising Small-Business (50 or fewer emp.) 4/9/2026 "Helps organize leads and improve follow-ups" 4/5 What do you like best about HubSpot Sales Hub? HubSpot Sales Hub makes it much easier to manage the entire sales process in one place, especially with lead tracking, email automation, and pipeline visibility. It brings more structure compared to juggling multiple tools. The email tracking and follow-ups are particularly useful, helping maintain consistency without manually chasing every lead. The dashboard also gives a clear view of pipeline progress, making it easier to prioritize high-value opportunities. Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? One thing that can be slightly challenging is the initial setup and learning curve, especially if you're new to CRM tools. Some features and workflows take time to fully understand. Also, pricing can feel a bit high as you scale and need access to more advanced features. It’s a powerful tool, but smaller teams might find it less flexible from a cost perspective. Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? HubSpot Sales Hub helps solve the problem of scattered lead data and inconsistent follow-ups. Earlier managing leads across different tools or manually tracking conversations made it easy to miss opportunities. With HubSpot, everything is centralized, and automation helps ensure timely follow-ups. This has made the sales process more organized and consistent, while also saving time and improving overall visibility of the pipeline. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Sean C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sean C.") SC Sean C. Growth Partnerships Specialist Small-Business (50 or fewer emp.) 4/9/2026 "Lightweight, Intuitive UI with Beautiful Sequencing and Real-Time Insights and great CX support" 5/5 What do you like best about HubSpot Sales Hub? I like that you can see a lot. It's very lightweight; it's simple and captures all intention. Sequencing is beautiful; notifications are beautiful as well. You get a lot of real-time information and the UI is easy to use. Customer support is amazing as well Customer support is exceptional as well. I recently had a session with Maria Rodriguez on the CS team who walked me through a more complex workflow, stayed beyond what was needed, and made sure I could execute independently. That kind of support is rare and it reflects well on the whole product experience. Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? Sometimes it is a little bit confusing on the middle bar around task type and whatnot in the CRM. It's a little bit confusing to learn at first but I got a hang of it and Customer Support is amazing. The UI around the top of the table view is a little bit messy or not messy but sometimes a little bit hard to navigate. The good thing is that Customer Support is really good Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? The biggest problem with solving is that I need a CRM in the first place, a lightweight one that works fast and has benefited me so I can get to deals faster. It has a lot of built-in features that you think you wouldn't like but are amazing, like the dynamic sequencing, which is amazing Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ander V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ander V.") AV Ander V. Business Development Manager Small-Business (50 or fewer emp.) 8/5/2026 "Easy-to-Use CRM That Streamlines Customer Data and Sales Pipeline" 4.5/5 What do you like best about HubSpot Sales Hub? It's easy to use, keeps all customer information in one place, and helps me manage my sales pipeline efficiently. Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? While HubSpot Sales Hub is very complete, some advanced features have a learning curve. Also, certain reporting and customization options are only available in the higher-tier plans, which can be limiting for smaller teams. Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? HubSpot Sales Hub helps us organize our sales pipeline, track every interaction with prospects, and automate follow-ups. This has improved our response times, increased team visibility, and made it easier to manage opportunities and close deals more efficiently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ## Questions about HubSpot Sales Hub? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/discussions/new) ![Sebnem A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sebnem A.") SA Sebnem Akcali • Last activity 2 months ago How do you balance HubSpot Sales Hub’s ease of use with limits in customization and reporting? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/how-do-you-balance-hubspot-sales-hub-s-ease-of-use-with-limits-in-customization-and-reporting) WM Wendy Mitrovich • Last activity over 4 years ago Are there plans to increase the functionality of the mobile app? The Outlook integrated logging sales tool is also limiting in that it only logs comms in the last 5 open deals attached to a client. 3 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/32538-are-there-plans-to-increase-the-functionality-of-the-mobile-app-the-outlook-integrated-logging-sales-tool-is-also-limiting-in-that-it-only-logs-comms-in-the-last-5-open-deals-attached-to-a-client) [ View all Discussions ](https://www.g2.com/products/hubspot-sales-hub/discuss) ## Pricing Options Pricing provided by HubSpot Sales Hub. ### Free HubSpot CRM $0.00 ### Sales Hub Starter $20.00 1 Core Seat Per Month ### Sales Hub Professional $100.00 1 Sales Seat Per Month ### Sales Hub Enterprise $150.00 1 Sales Seat Per Month [ View More Pricing Information ](https://www.g2.com/products/hubspot-sales-hub/pricing) ## G2 Deals ### Exclusive savings on HubSpot Sales Hub through G2 Deals 20% off HubSpot plans for the first year, then 10% off in perpetuity How to claim this offer Claim Offer HubSpot Sales Hub Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,873) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-sales-hub) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d9d3ff178178a1f790a9d6114e104471/zoho-crm.png "Product Avatar Image") Zoho 4.1/5(2,948) [ Compare Now ](https://www.g2.com/compare/hubspot-sales-hub-vs-zoho-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_11df00d92568ecc89d4d15e072df8cc6/pipedrive.png "Product Avatar Image") Pipedrive 4.3/5(3,105) [ Compare Now ](https://www.g2.com/compare/hubspot-sales-hub-vs-pipedrive) ##### ##### HubSpot Sales Hub Features Sales Force Automation Contact & Account Management Opportunity & Pipeline Mgmt. 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