HubSpot Sales Hub Reviews & Product Details - Page 5

The support team has been helpful in guiding me on how to effectively use HubSpot to achieve my desired outcomes, particularly in reporting and data management. Review collected by and hosted on G2.com.

The import of meeting information from other system or pre-adoption of HubSpot is not complete, we cannot import all available information like additional attendees, email attached and etc. Review collected by and hosted on G2.com.

The Help Desk feature that Hubspot rolled out 6 months ago or so has been a game changer. I am the director of customer support for a software platform. The Help Desk has helped us keep organized by support tech and quickly respond to incoming tickets. Review collected by and hosted on G2.com.

Instead of categories, I would like to see tags added for tickets. Right now, we are using categories as if they were tags. This is leading to inflated ticket volume in reporting as each ticket may have multiple categories. Review collected by and hosted on G2.com.

I like the integrations with outlook. I appreciate how well the system captures the journey of a client. There are clear indications of where each client is. Setting up sequences is rather simple. The reporting is very simple and easy for anyone to review their metrics and outreach. It would be nice if Hubspot integrated with better ip systems like 8x8. Review collected by and hosted on G2.com.

I do not like come of the companions to Hubspot. Sakari is not our friend. I do not agree with some of the limitations that companies choose to place on this system. There are several functions that are "admin only" that could be more available to the company's sales members. Review collected by and hosted on G2.com.

We love the tracking and reporting aspect of Sales Hub in HubSpot. It was easy to setup, and easy to use in our operations each day. We have a lot of applications that are plugged into HubSpot that help feed date to different points, and this has been a core part of our customer journey workflow. Review collected by and hosted on G2.com.

We haven't found any downsides to the software yet. Review collected by and hosted on G2.com.

I have been using Hubspot for 3 years now, there are many features i like about it:

1) Gen AI call summary.

2) Integration

3) Email campaign is the one i like most about.

4) Drop downs you can create as per your product requirement.

5) Notification

6) Mobile app version is also great.

7) Dashboard Review collected by and hosted on G2.com.

Podcast feature i find it least useful, rest all features are great. Review collected by and hosted on G2.com.

HubSpot is an incredible tool for combining many marketing and sales processes all into one! By using HubSpot my team and I have automated a large portion of our workflow, while also opening doors to new features such as a live chat on our website. We highly recommend that you give HubSpot a try. Review collected by and hosted on G2.com.

One pain point that my team and I have experienced is the price of HubSpot and the unclear feature tiers. Some of the basic tools that we need are locked behind a subscription tier that doesn’t make sense. In fact, we had to double our monthly cost to unlock 1 feature. Review collected by and hosted on G2.com.

We are able to get a very clear view of entire pipeline of customers, easily helps is managing the customer engagements with the help of auomated emails & sequences. They have a great support team in case of any issues they are always willing to ge lengths to assist. Review collected by and hosted on G2.com.

Hubspot is on the pricier side if we compare it with other CRMs in the space & some tools can get overly complicated in terms of setup. Review collected by and hosted on G2.com.

You can connect all your business operations with your email and calendar. You can also use AI to write emails and messages. Additionally, you can set the status of each business in the sales pipeline. The program is easy to use and implement. You can integrate all parts of your team into the platform. Review collected by and hosted on G2.com.

I believe this could simplify the process of turning a company into a business. It's somewhat complicated to convert it, so I prefer to treat it as a new business and do the work twice. Review collected by and hosted on G2.com.

HubSpot Sales Hub has been a huge help in our sales process. We have great visibility into our pipeline so we can track deals better. Email templates and automation saves a ton of time so we can communicate consistently. Integration with our CRM brings everything together so we can see customer interactions and team collaboration. There’s a small learning curve but it’s worth it because it’s so efficient. Review collected by and hosted on G2.com.

The interface is clean and easy to use to manage deals and tasks. Automating email followups and scheduling has been a game changer so the team can focus more on nurturing leads. Having all customer data in one place is super helpful to reduce errors and team collaboration. Review collected by and hosted on G2.com.

HubSpot Sales Hub offers an intuitive interface, seamless CRM integration, and powerful automation tools that streamline lead management, email tracking, and deal forecasting. The reporting and analytics features provide valuable insights, making it easier to optimize sales strategies. Customer support is excellent too. Review collected by and hosted on G2.com.

The pricing can be high for small businesses, and some advanced features are only available in higher-tier plans. Customization options are somewhat limited compared to competitors, and the platform can feel overwhelming for new users. Review collected by and hosted on G2.com.