HighLevel Reviews & Product Details

It has a lot more tools and it keep adding more features that help run your business on one platform instead of multiple.

Texting and Emailing clients, creating and managing website, creating forms, automations, and much more than I've used. Review collected by and hosted on G2.com.

Customer service can be frurstrating to get a clear answer on a technical problem. The system they have to get help used to be better but I think they had to change it because of the huge influx of customers they have. The site can be glitchy on browser and limiting on the App on your phone. Review collected by and hosted on G2.com.

I love how HighLevel makes everything simple yet integrated seamlessly. It brings all my marketing and sales tools into one place, so I don’t need to switch between apps.

From setting up funnels, automations, and emails is easy, even if you’re not tech-savvy. The support team is always helpful and quick to respond. It saves me time and helps me get more leads for my business. HighLevel just works, and I can see real results. Review collected by and hosted on G2.com.

Sometimes, HighLevel can feel a bit overwhelming at first. There are so many features, and it takes time to learn them all. The mobile app could be better—it’s not as smooth as the desktop version. Also, a few small bugs pop up here and there, but the support team usually fixes them quickly. It’s great overall, but there’s room for improvement. Review collected by and hosted on G2.com.

I've been using HighLevel for 4 months, and it has been an incredible journey! What stands out the most is their unwavering commitment to improving and upgrading the platform. Love the TownHalls providing what's coming and what's new onboard.The support structure is equally impressive—live chat, onboarding sessions, YouTube tutorials, podcasts, and live calls—all backed by a team that truly knows the platform inside and out.

The learning curve is manageable, with the basics being easy enough to implement right away, which allowed us to start delivering value to our clients almost immediately as well for our agency, making some clients connect with Recurring model thru Stripe, we don't even have to worry about chargin customers, because we have setup negotiated monthly fees.

HighLevel has been a game-changer for our agency—it’s an investment that pays for itself many times over.

To me, HighLevel is like owning a Ferrari before knowing how to drive it. But with the comprehensive training, updates, and incredible support, we’re mastering the platform day by day—and now achieving milestones we never thought possible.

Thank you for creating such a transformative tool!

—Hector @ Influxiest Team Review collected by and hosted on G2.com.

If anything, why didn't exist 20 year ago! always had this idea of a marketing platform all-in-one, but too costly to build it by myself or even hire developers to do it. Now for just a fraction, is accesible to Small Boutique Agencies as well big agencies, which at the end of the day, simplifies processes internally. Although, this isn't a platform that will make you millions unless you work it out. Nobody will do the pushups for you. Isn't rocket science build an AIO platfrom and keep it competitive, but RocketScience will be know how and directions YOU as an Agency or SaaS reseller will make it run. Review collected by and hosted on G2.com.

I liked the most automated workflows, it is effortless to use and convenient for marketing.

We can easily connect with other platforms by using inbound triggers and webhooks.

When we are stuck somewhere, we can reach out to customer support, they are very good at taking care of your all issues. we can easily create templates and automate workflows, It is very easy to implement anything.

I am a frequent use of Go Highlevel and I fully recommend it to others. Review collected by and hosted on G2.com.

In highlevel, there are so many important actions that are premium.

It is the only thing which I don't like Review collected by and hosted on G2.com.

It pretty much has everything a marketing agency would need CRM, automations, funnel builder...etc And has the ability to manage all that from an admin account for clients and it's easy to use as well.

Customer support is good as well they even jump on zoom calls to help figure stuff out. Review collected by and hosted on G2.com.

The team at GHL tries to add too many stuff rather than making all the current functions better. Like the website/funnel builder is still very basic. Review collected by and hosted on G2.com.

Love how GHL combines the most critical marketing tools into a single platform for a fair price. Review collected by and hosted on G2.com.

Not able to create the type of custom reports we'd like. For example, stats by social post. It's hunt and peck, or top-level data only. Very frustrating about this particular piece.

DO NOT like the contact layout, or how the system pushes add-ons to subaccounts even when turned off. Review collected by and hosted on G2.com.

Ease of use, everything in the same spot, cheap pricing for unlimited accounts, and the capacity to create snapshots/templates for easier and much quicker client onboarding. Also the fact that they are always adding new updates, and listening to their member's requests Review collected by and hosted on G2.com.

Sometimes there were glitches, probably due to GHL unexpectedly growing so quickly, but it's getting much more rare these days Review collected by and hosted on G2.com.

I was unexpectedly contacted on a Sunday regarding a promotion ending that day. While I wasn't prepared to take this type of call, I still took it. The representative emphasized that it was my last chance to take advantage of the offer, even though I explained that my team and I were still uncertain about using the platform.

The rep reassured me by stating that we could cancel anytime, which gave me some confidence to move forward despite not having had the chance to explore the platform. I agreed to charge the card on file based on the price we discussed on the call. However, when I checked the charge, I was shocked to see that it was more than double what was discussed.

This experience feels misleading and unprofessional. If cancellations are truly allowed anytime, why the urgency to pressure customers on a Sunday? And why was the charge so much higher than agreed? This has left me questioning the integrity of GoHighLevel and whether this is the right platform for my business. Review collected by and hosted on G2.com.

Do not like dishonest sells reps that do not do what they say they can do. Review collected by and hosted on G2.com.

Gohighlevel hat einen richtig guten Support. Ich bin beim Aufsetzen meines Accounts nicht weitergekommen. Deshalb habe ich mich an den Support gewandt. keine 5 Minuten später hatte ich einen Zoomcall mit Susan, einer wirklich netten und kompetenten Supportmitarbeiterin. Sie hat mir alles was ich wissen wollte erklärt und sogar einen Videomitschnitt unseres Gesprächs gesendet. Dafür gibt es mindestens 5 Sterne. Review collected by and hosted on G2.com.

Ich habe bis jetzt keine Nachteile gefunden. Review collected by and hosted on G2.com.

Ease of use, leadership team. How often do you have the CEO of a major tech company get on a call with you? How about other C Suite leaders? Highlevel outclasses them all and I worked at a major Fortune 50 company. Review collected by and hosted on G2.com.

Speed of growth, which isn't necessarily a bad thing, but when you grow as fast as they have there can be tech challenges. They certainly make up for it though in all they provide... it's just an insane amount of value for the actual hard cost they charge. Review collected by and hosted on G2.com.