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Gryphon.ai Reviews & Product Details - Page 5

Gryphon.ai Overview

What is Gryphon.ai?

Gryphon.ai, the leader in compliance and AI-powered conversation intelligence, is the only solution in the market providing real-time conversation intelligence and automated compliance for sales and customer service teams. Gryphon guides each conversation with real-time intelligence to provide a best-in-class experience for both agents and end users. Gryphon’s proprietary compliance engine automatically screens all outbound communications against TCPA, collections, state, federal, and other Do-Not-Call lists so enterprises can drive revenue while avoiding costly non-compliance fees. Gryphon’s ability to be in the path of the call provides real-time recommendations and necessary content through spoken keywords and gives agents immediate visibility into the quality of the call through advanced sentiment analysis. Gryphon.ai provides the ability to create the perfect conversation every time!

Gryphon.ai Details
Languages Supported
English
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Product Description

Gryphon automatically captures and analyzes all sales activity from any phone and turns it into actionable insight. Understand the behaviors that get results with 100 % accuracy through real time visibility into your rep’s phone -based activity from any location. Our targeted speech analytics identifies the techniques and phrases used by your top performers allowing sales leaders to raise the performance of every rep on their team.


Seller Details
Year Founded
1999
HQ Location
Boston, MA
Twitter
@GryphonNetworks
4,147 Twitter followers
LinkedIn® Page
www.linkedin.com
121 employees on LinkedIn®

MT
Overview Provided by:

Recent Gryphon.ai Reviews

Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Great resource for businesses"
Gryphon Networks has great analytics that help me track and help my reps be more successful.
CR
Chris R.Small-Business (50 or fewer emp.)
3.5 out of 5
"Amazing Staff But Implementation Never Fully There"
The supportive staff and team, I appreciate the detailed follow-up and emails. They are always willing to talk through issues and see if there are ...
LJ
Lance J.Enterprise (> 1000 emp.)
2.5 out of 5
"Gryphon survey"
Dialing in is fairly easy and I like the do not call filter. When it works, it's very responsive.
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430 out of 431 Total Reviews for Gryphon.ai

4.1 out of 5
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430 out of 431 Total Reviews for Gryphon.ai
4.1 out of 5
430 out of 431 Total Reviews for Gryphon.ai
4.1 out of 5

Overall Review Sentiment for Gryphon.aiQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Financial Services
UF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Gryphon.ai?

I like that it is easy to use, with just a simple 6 digit code I’m in. Review collected by and hosted on G2.com.

What do you dislike about Gryphon.ai?

I do not like having to press the pound button after entering a phone number. Sometimes I forget to. I can see why it is necessary though. Review collected by and hosted on G2.com.

Recommendations to others considering Gryphon.ai:

Use it! Why take the chance! Review collected by and hosted on G2.com.

What problems is Gryphon.ai solving and how is that benefiting you?

Helps me avoid calling on the prospects who do not want to be contacted Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Gryphon.ai?

System is easy to use, prompts are clear, menus are understandable. Review collected by and hosted on G2.com.

What do you dislike about Gryphon.ai?

Time between prompts is short (if you are between calls, the 'dial a new number' prompts happen rather quickly), and not enough time before auto hang-up. Review collected by and hosted on G2.com.

Recommendations to others considering Gryphon.ai:

Excellent product- delivers as advertised. Review collected by and hosted on G2.com.

What problems is Gryphon.ai solving and how is that benefiting you?

Gryphon prevents me from calling someone who is on the Do Not Call list without having to check each number against the database manuyally. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Gryphon.ai?

I like being able to review calls and track numbers. Review collected by and hosted on G2.com.

What do you dislike about Gryphon.ai?

I don’t like that it narrows what youre doing for prospecting and low numbers means low effort in prospecting when that’s not always the case. Review collected by and hosted on G2.com.

Recommendations to others considering Gryphon.ai:

None Review collected by and hosted on G2.com.

What problems is Gryphon.ai solving and how is that benefiting you?

I love tracking. I love being able to listen back to the calls and listening to other’s calls as a learning tool. Review collected by and hosted on G2.com.

YA
Financial Professional
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Gryphon.ai?

The ease of use and the ability to track your calls. I also like the system is the same for local or long distance.calls Review collected by and hosted on G2.com.

What do you dislike about Gryphon.ai?

Many cell phones are choice of use and those seem to be on the DNC list. Review collected by and hosted on G2.com.

Recommendations to others considering Gryphon.ai:

Great way to track your calls Review collected by and hosted on G2.com.

What problems is Gryphon.ai solving and how is that benefiting you?

Able to track the number of calls I make and the appointments set. More efficient Review collected by and hosted on G2.com.

JM
Financial Services Professional
Financial Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Gryphon.ai?

Easy to use and log do not call potential clients.Never in my 3 years had one person i contacted through the Griffen system have i been told that person was to be on do not call list. Great resource to keep your self in compliance. Review collected by and hosted on G2.com.

What do you dislike about Gryphon.ai?

Nothing ia to dislike. Very easy to use and accurate Review collected by and hosted on G2.com.

What problems is Gryphon.ai solving and how is that benefiting you?

Hreat tool for compliance Review collected by and hosted on G2.com.

FP
Agent
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Gryphon.ai?

I enjoy the ability to use gryphon to call from home and still make sure I'm not contacting anyone who doesn't want to be reached Review collected by and hosted on G2.com.

What do you dislike about Gryphon.ai?

Sometimes the call doesn't process and you don't know why Review collected by and hosted on G2.com.

What problems is Gryphon.ai solving and how is that benefiting you?

Making sure I don't contact people that doesn't want to be called Review collected by and hosted on G2.com.

VS
District Sales Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Gryphon.ai?

It is more streamlined and easy to use!! I like the new dashboards Review collected by and hosted on G2.com.

What do you dislike about Gryphon.ai?

There is nothing that I dislike about this product. I do miss having the team option. but all my reps are still in one place. I do miss the team tab. But It is very easy to group all reps together. So it really does not bother me to much. Review collected by and hosted on G2.com.

Recommendations to others considering Gryphon.ai:

It is a great product. you will be very happy using it. !!!!!!!!!! Review collected by and hosted on G2.com.

What problems is Gryphon.ai solving and how is that benefiting you?

Every single reps and team are together and it is easy to track there calls. It makes meeting more user friendly. I can show the reps how they are tracking for the month. Review collected by and hosted on G2.com.

Verified User in Security and Investigations
US
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Gryphon.ai?

Works productively with minimal faults overall Review collected by and hosted on G2.com.

What do you dislike about Gryphon.ai?

Program freezes in the middle of dialing and will not allow me to dial out and therefore have to restart Review collected by and hosted on G2.com.

What problems is Gryphon.ai solving and how is that benefiting you?

Finding out which customers are on a DNC allowing me to following all laws and regulations in regards to the DNC lists Review collected by and hosted on G2.com.

JD
Small Business sales rep
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Gryphon.ai?

i like how i can keep track on the number of calls i make a day Review collected by and hosted on G2.com.

What do you dislike about Gryphon.ai?

i don't like how i cant see what phone numbers i previously dialed Review collected by and hosted on G2.com.

What problems is Gryphon.ai solving and how is that benefiting you?

keeping up with my quota of phone calls i have to make a day. i no longer have to guess Review collected by and hosted on G2.com.

Verified User in Insurance
CI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Gryphon.ai?

Mobile app and real-time reporting are the two main features we utilize most. Review collected by and hosted on G2.com.

What do you dislike about Gryphon.ai?

Doesn't help you find better leads or close faster. There are other services out there that self-qualify leads and get the right people on the phone for you. Review collected by and hosted on G2.com.

What problems is Gryphon.ai solving and how is that benefiting you?

Base measurements Review collected by and hosted on G2.com.