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Givebutter Reviews & Product Details

Freesia P.
FP
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Givebutter?

Seamless experience for donors. Complete and actionable information for the recipient organization. Easy handling of moving the funds to our accounts. Engage helps with acknowledging donations. Easy to have different campaigns for different purposes, fundraisers, funds, etc. All the costs of funding GiveButter can be taken on by donors or recipients flexibly. Nice functions for keeping track of which donations have already been recorded in our internal records. The site feels reliable and easy to use. Nice integration with on-site checkin. Lots of options, but usually they're not overwhelming to figure out. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

A single Stripe account means all funds have to go to a single account even if we're running multiple fundraisers whose funds should go into different accounts for different purposes, necessitating an extra step to manually move funds around after moving them. Some of the options for setting prices for tickets and suggested donations are confusing and interact in unexpected ways. Review collected by and hosted on G2.com.

What problems is Givebutter solving and how is that benefiting you?

We are able to receive funds from donors with flexible, easily managed scheduling and recurring payment settings, and the process makes entirely transparent who is paying the processing costs and putting that into the donor's hands. We then sweep them into our accounts and use GiveButter's tracking to reconcile the result so that we know in our internal books how much money came from whom when. We have not yet started to use Engage to do acknowledgements, but we will soon. Review collected by and hosted on G2.com.

Response from Alyssa D of Givebutter

Thanks so much for your kind review! We're so happy to hear that you're enjoying running your campaigns on our platform, and it sounds like you're taking full advantage of many of our free features! Keep in mind that if you use Engage to send out separate acknowledgements, this will be in addition to the "Thank You" message included in each automated receipt that is sent out. We appreciate you being a part of the Givebutter fam! 💛

Givebutter Overview

What is Givebutter?

Givebutter is the most-loved nonprofit fundraising platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple categories of tools, including donation forms, fundraising campaigns, events, auctions, donor management (CRM), email, texting, and more—all for free, thanks to a 100% transparent tip-or-fee model. As the #1 rated nonprofit software company on G2 across multiple categories, Givebutter is on a mission to power the next billion changemakers. For more information on Givebutter, visit https://givebutter.com. Givebutter: Raise more. Pay less. Give better. 💛

Givebutter Details
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Product Description

Raise lots of money for any cause and have tons of fun doing it.

How do you position yourself against your competitors?

Givebutter is the #1 fundraising platform--and unlike other software, every feature is free to use and entirely self-service. Nonprofits can sign up for free and get their first campaign started in minutes. Plus, users have access to our award-winning customer support from real humans through live chat and voice support.

With 160+ features, Givebutter brings together everything changemakers need to successfully:
🚀 Raise funds with custom-branded donation forms, fundraising and event pages, and donate buttons
📊 Track and store supporter activity in our nonprofit CRM
💌 Engage their communities with personalized emails, campaign updates, and text messages
... All in one place.


Seller Details
Company Website
Year Founded
2016
HQ Location
Washington, DC
Twitter
@givebutter
1,644 Twitter followers
LinkedIn® Page
www.linkedin.com
108 employees on LinkedIn®
Description

Givebutter is the most-loved nonprofit fundraising platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple categories of tools, including donation forms, fundraising campaigns, events, auctions, donor management (CRM), email, texting, and more—all for free, thanks to a 100% transparent tip-or-fee model. As the #1 rated nonprofit software company on G
across multiple categories, Givebutter is on a mission to power the next billion changemakers. Givebutter: Raise more. Pay less. Give better. 💛


Jordan B.
JB
Overview Provided by:

Recent Givebutter Reviews

Edith H.
EH
Edith H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy-to-use platform"
Ease of use.customer support. Number of of features.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"GiveButter has made the fundraising process much easier!"
We are a not-for-profit group and the thing I like best about GiveButter is the option to have the giver cover the fee instead of the organization ...
Dannielle A.
DA
Dannielle A.Mid-Market (51-1000 emp.)
5.0 out of 5
"Givebutter success!"
One of Givebutter’s greatest strengths is its intuitive and modern interface. The platform is designed with simplicity in mind, making it easy for ...
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Givebutter Media

Givebutter Demo - Fundraising pages
Launch a fundraising campaign with a variety of free features, including peer-to-peer fundraising, multi-team fundraising, custom branding, video and photo embeds, campaign updates, leaderboards, and more!
Givebutter Demo - Donor management & CRM
Import or migrate unlimited contacts for free, manage donor profiles, segment audiences, and track supporter activity.
Givebutter Demo - Auctions
Run a stress-free auction for you and your team that your donors will love. Enjoy real-time auction updates, mobile bidding notifications, and fully customizable auction items.
Givebutter Demo - Donate buttons
Enjoy powerful fundraising right on your website! With easy-to-install donate buttons or donation forms.
Givebutter Demo - Fundraising events
Free, modern tools for nonprofits that can help you plan your fundraising event with ease and even have some fun while doing it.
Givebutter Demo - FREE email blasts
Send free, unlimited messages to your supporters with a Givebutter-provided email domain (or use your own).
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Video Reviews

1,496 out of 1,497 Total Reviews for Givebutter

4.7 out of 5
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1,496 out of 1,497 Total Reviews for Givebutter
4.7 out of 5
1,496 out of 1,497 Total Reviews for Givebutter
4.7 out of 5

Givebutter Pros and Cons

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Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Dannielle A.
DA
Executive Vice President
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Givebutter?

One of Givebutter’s greatest strengths is its intuitive and modern interface. The platform is designed with simplicity in mind, making it easy for nonprofits to set up campaigns, track donations, and manage donors without requiring extensive technical knowledge. The clear layout and well-organized features allow users to navigate effortlessly, ensuring a smooth fundraising experience.

We also love the customizable fundraising pages with branding options, storytelling tools, and multimedia support, allowing us to connect with donors in a meaningful way. Additionally, Givebutter supports team fundraising, enabling groups to collaborate on fundraising efforts. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

The only downside is that we haven't had the time to unlock all the capabilities of Givebutter! Review collected by and hosted on G2.com.

What problems is Givebutter solving and how is that benefiting you?

Givebutter allows the nonprofit to fundraise for annual campaigns in one place, using creative, branded pages allowing us to tell our unique story. The pages allow us to comment and connect with and thank donors informally before formal thanks you are sent out later. It also collects all of our donor information in one place, allowing us to export data and/or send targeted emails and messages if needed! We also have the ability to tie our annual fundraising event to a silent auction and can track the bids as well, which is so much easier than having to use two separate platforms in the past before discovering Givebutter. Review collected by and hosted on G2.com.

BM
President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Givebutter?

It's easy to set up new campaigns and QR codes. It's also easy and simple to pull up donation stats and financials for each campaign. Setting it up and implementing it took no effort or time at all. We use it for pretty much all of our fundraising efforts big and small, and it works without any issue. It has a widget that easily integrated onto web pages on our site. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

You can' really do phone customer support if you need it, just email support. It works great for selling tickets and doing auctions, but it doesn't work as an online store for selling merchandise (you can set up auction items, but not things like clothing with multiple sizes and colors). Review collected by and hosted on G2.com.

What problems is Givebutter solving and how is that benefiting you?

It enables us to get the full picture of all of our fundraising activities. Before we had different software for different things (one for auctions, one for direct giving, one for small things like bake sales, etc.). It also gives real-time updates on each transaction, and let's me see how well any campaign is going, so I know if any changes need to be made during the campaign. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thank you so much for sharing your experience with Givebutter — we're so glad to be part of your fundraising journey! 🌟

We're sorry if the lack of phone support was a drawback. Our chat and email support are available 24/7 to answer your questions in real-time, and we're always happy to help out whenever you need us.

Your feedback means a lot, and we're excited to keep growing with you! 💛

Michael S.
MS
Outreach Coordinator
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Givebutter?

I like many things about this platform. I work for a non-profit organization that relies on fundraisers to raise money necessary to operate and provide services to our citizens at no cost to them. Givebutter has made it simple to create events and to promote the events by sharing the information on multiple platforms. One of my favorite features is the ability to send a request to donate directly to someone's phone via text message. Givebutter will send the individual a text listing my name as the requestee with a link to our campaign. It's very helpful. I also enjoy the leaderboard design which shows who is raising the most money. This feature drives friendly competition to put more effort into raising funds. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

The process to add people to my fundraising team is a little difficult to figure out at first. Review collected by and hosted on G2.com.

What problems is Givebutter solving and how is that benefiting you?

It's making donating more appealing than ever. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thank you so much for the love! 💛 So happy that it is helping your organization make a more significant impact. The text-to-donate and leaderboard features are definitely great for sparking friendly competition!

If you ever run into any hiccups in the future, please know our chat is ready 24/7 to offer real-time help. We're always just one message away! 😊

Michael G.
MG
Executive Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Givebutter?

Givebutter has been great for us. The platform is easy to navigate, I can set up as many different campaigns as I want, I can link campaigns into a fund that makes it easy to track, and donors can use payment systems like Venmo, which a lot of younger people prefer. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

The only small downside is that I use Little Green Light as my donor management system and there isn't an automated way to link the two systems. It takes me a little bit of work to download my new donors from Givebutter and upload them into LGL. Review collected by and hosted on G2.com.

What problems is Givebutter solving and how is that benefiting you?

I can easily set up a digital fundraising campaign and share the link and generate a QR code that I can post or put on signs at events. It also allows me to accept Venmo and Apple Pay, which seems to be the preference of younger donors. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thank you so much for the kind words! 😊 We're glad to hear that Givebutter is making your fundraising journey easier.

We completely understand how helpful an automated integration with Little Green Light would be. While it's not available at the moment, your feedback is incredibly valuable in helping us improve.

Thank you for being part of the Givebutter community and for all the amazing work you're doing! 💛

Miranda T.
MT
Accounting &amp; HR Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Givebutter?

I really like the use of widgets and how they integrate within our organization. I also really like the way Givebutter looks. It is an easy to use platform and is not too full of unnecessary items. In addition, I really like the way events and auctions work with this system. Finally, the fact that there is a free version is great! Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

I do not like that I cannot customize certain items such as removing tips and donations from events. I would rather the tip be defaulted to 0% because we have had a few donors who didn't notice and thought that we had taken extra money for a donation without their permission. Also, there are still so many screens. I would like a once click donation experience to be available. Review collected by and hosted on G2.com.

What problems is Givebutter solving and how is that benefiting you?

Givebutter is much easier to use than other software we have tried. Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Givebutter?

We are a not-for-profit group and the thing I like best about GiveButter is the option to have the giver cover the fee instead of the organization so that all the funds raised can go toward our goal instead of towards fees.

The most helpful thing about GiveButter is that the contact and $ amount info is exportable to a spreadsheet and there is no extra fee to be able to do that.

Also, the GiveButter customer service is outstanding. I’ve already recommended GiveButter to 2 other groups! Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

We are a very small not-for-profit group but have a lot of contacts and it would be too expensive for us to add the sms texting option for our little fundraiser. Review collected by and hosted on G2.com.

What problems is Givebutter solving and how is that benefiting you?

A benefit of GiveButter is that it automatically keeps track of info and that info is exportable. Review collected by and hosted on G2.com.

Jeff W.
JW
Principal
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Givebutter?

Givebutter has given my small private school and congregation a platform to offer its memebers a way to support the ministry happnening on our campus. We have used Givebutter to allow our members to give weekly offerings, pay for field trips, give a "free will offering" at events, and also has allowed us to accept digital payments for our athletic activities. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

The only downside of Givebutter, are the fees. However, fees are a part of world today and they are expected in order to be able to use all of the features of the product. I just wish they would give non-profits a break on the fees. Review collected by and hosted on G2.com.

What problems is Givebutter solving and how is that benefiting you?

Givebutter is allwoing us to receive digital payments from the users who would rather pay with card or their phoen. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thank you so much for your thoughtful feedback! 💛 We're truly honored to support your school and congregation's mission. If the platform fees are your main concern, we'd love to connect with you to discuss ways to eliminate them entirely — we have options that might work for your community.

If you're referring to processing fees, those are set by the payment processors and are standard across platforms — but we absolutely understand your perspective. We're always advocating for more flexible solutions for nonprofits in the future.

Please don't hesitate to reach out to us at support@givebutter.com — we're always happy to explore options and help however we can! 😊

Trinity B.
TB
COO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Givebutter?

I like the customization options for different campaigns. We use the ticket and auction functions, but also just have a general donation campaign. You can have things available during specific windows of time and then take things down at specific times. Overall just a very user friendly service. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

I dislike that Givebutter has a tip option for them that is automatically set to 15% and needs to be manually set to 0% by the donator if they want to avoid paying Givebutter. If you change it to 0% across the board then it charges you extra. I get that Givebutter has to earn money somehow, but I find this a bit underhanded. Review collected by and hosted on G2.com.

What problems is Givebutter solving and how is that benefiting you?

Givebutter gives us a centralized place for many of our fundraising campaign types. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thank you so much for your thoughtful feedback! 💛 We're so happy to hear that you're enjoying the customization options and how Givebutter helps streamline your fundraising campaigns.

We completely understand your concerns about the tipping option. Givebutter is free to use thanks to our optional tipping model – donors can always choose the amount they'd like to tip, even $0. If you'd prefer, your organization can also disable tipping altogether.

Your feedback means so much to us, and we're always here to support your fundraising journey every step of the way! 😊

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Givebutter?

Givebutter's simple but sleek design makes it easy to learn and navigate, cutting down time needed to engage its tools and systems. It has all the functionality we've wanted, and being able to combine your communications and fundraising into one CRM is a huge boon for a small nonprofit like ours. I'm excited to see what the platform will look like in a few years once it has had time to keep adding features. Customer support has also been stellar and helped make implementation a breeze. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

There are times when it can be hard to find the place to change something specific such as format or the title of a fundraising page. While the platform can handle events, the event interface itself feels underdeveloped and could use some more love. Review collected by and hosted on G2.com.

What problems is Givebutter solving and how is that benefiting you?

Tracking our donors for proper relationship growth is core to us starting as a nonprofit, and Givebutter provides a simple and easy to use platform to do this! It's a great solution for organizations that are too small to implement and use platforms like Salesforce and far more affordable than many of the other platforms out there. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thank you so much for your kind words and for sharing your experience! 😊

We're so glad to hear that Givebutter's design and features are helping your nonprofit thrive. Your feedback about the event interface is really helpful — we're always working to improve it, and we've shared this with our team.

Thank you for letting us be part of your fundraising journey 💛.

Verified User in Non-Profit Organization Management
UN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Givebutter?

It is nice that everything for an event is in one place and that history of past events remains available. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

Number one gripe is the inability put (or at least tag) items into multiple categories in an auction and to be able to sort by category, status, current price on the items screen. Should be able to filter by category there too. Should be able to have preview of auction available without it being visible on main event site.

Also, need metrics that can be used on the public auction site to show things like „x percent of goal met” or „56 bids have been cast!” Or do analytics so it would be easy to determine „the x category is by far the most popular, but the best deals can currently be had in category y!”

The fact that the „buy it now” is so huge compared to the starting bid/current bid price is a little off putting. People see that number and think THAT is how much „it costs” and then say „that is too expensive”. And don’t even want to look inside the item.

I’ve had to handhold a number of elderly to teach them how to use the site for actual Bidding purposes. Aside from the buy it now problem mentioned above (they can’t see the small print of the start bid or current bid which is also grayed out so they just cannot see it) they frequently just want to see all the items without categories. This is possible by choosing view all items in the filter but I had to write separate instructions to make this happen.

The hearts (to save favorite items) are essentially white on white. Nobody can see them and nobody I talked to had any idea they were there.

A lot of people wanted to view „all the gift cards” so being able to double categorize „food and dining” with „gift card” or „spa and wellness” with „gift card” would be useful.

I’m sure there is more but this is just at the top of my head. I’ve spent the last couple months being trained by give butter… Review collected by and hosted on G2.com.

What problems is Givebutter solving and how is that benefiting you?

It is a way to manage the event internally. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thank you so much for your thoughtful feedback! 💛

We know how important it is to have an easy-to-use auction experience, especially for those who aren't as familiar with technology. Your suggestions about item categories, the "Buy It Now" button, and auction stats are super helpful — we've shared them with our team as we work on making Givebutter even better.

We're so grateful to be part of your fundraising journey. Your feedback helps us improve, and we appreciate your patience as we make updates. If you need anything, please don't hesitate to reach out — we're always happy to help! 😊

Givebutter