# Best Donor Management Software *By [Emma Stein](https://research.g2.com/insights/author/emma-stein)* Donor management software is used by nonprofit organizations to manage relationships with donors. It enables organizations to manage donor information, including donations, volunteer work, etc., and use that information to devise personalized strategies for donor retention. Depending on the fundraising strategy of the organization, this type of software can be used to invite donors to donate online, in person at fundraising events, or to use other payment methods such as check, electronic transfer, and more. Multichannel communication is also an important part of maintaining the relationship between not for profits and donors. Donor management software needs to integrate with [donor prospect research](https://www.g2.com/categories/donor-prospect-research) software in order to have up to date information about donors available. Also, integration with [nonprofit accounting](https://www.g2.com/categories/nonprofit-accounting) and [fundraising](https://www.g2.com/categories/fundraising) software helps organizations match donors with fundraising programs and track payments. To qualify for inclusion in the Donor Management category, a product must: - Manage donor information and donations history - Include options to communicate with donors on multiple channels - Deliver value proposition management functionality - Allow users to create workflows that facilitate donors’ contributions - Provide acknowledgment letters and tax receipts - Analyze donor activity and contributions to the organization ## Category Overview **Total Products under this Category:** 182 ## Trust & Credibility Stats **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 16,000+ Authentic Reviews - 182+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Best Donor Management Software At A Glance - **Leader:** [Givebutter](https://www.g2.com/products/givebutter/reviews) - **Highest Performer:** [Fundraise Up](https://www.g2.com/products/fundraise-up/reviews) - **Easiest to Use:** [Zeffy](https://www.g2.com/products/zeffy/reviews) - **Top Trending:** [Givebutter](https://www.g2.com/products/givebutter/reviews) - **Best Free Software:** [Givebutter](https://www.g2.com/products/givebutter/reviews) ## Top-Rated Products (Ranked by G2 Score) ### 1. [Givebutter](https://www.g2.com/products/givebutter/reviews) Givebutter is the most-loved nonprofit fundraising platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple categories of tools, including donation forms, fundraising campaigns, events, auctions, donor management (CRM), email, texting, and more—all for free, thanks to a 100% transparent tip-or-fee model. As the #1 rated nonprofit software company on G2 across multiple categories, Givebutter is on a mission to power the next billion changemakers. For more information on Givebutter, visit https://givebutter.com. Givebutter: Raise more. Pay less. Give better. 💛 **Average Rating:** 4.7/5.0 **Total Reviews:** 2,037 **User Satisfaction Scores:** - **Reporting:** 8.5/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.7/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.7/10 (Category avg: 8.3/10) **Seller Details:** - **Seller:** [Givebutter](https://www.g2.com/sellers/givebutter) - **Company Website:** https://www.givebutter.com - **Year Founded:** 2016 - **HQ Location:** Washington, DC - **Twitter:** @givebutter (1,777 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/givebutter/about (149 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Executive Director, Director of Development - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 83% Small-Business, 11% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (419 reviews) - Fundraising (227 reviews) - Intuitive (179 reviews) - Easy Setup (175 reviews) - Setup Ease (150 reviews) **Cons:** - Missing Features (86 reviews) - Donation Management (64 reviews) - High Fees (55 reviews) - Limited Customization (55 reviews) - Tipping Confusion (49 reviews) ### 2. [Donorbox](https://www.g2.com/products/donorbox/reviews) Donorbox is an all-in-one fundraising platform designed to help nonprofits overcome key challenges like donor drop-off, limited resources, and the need for sustainable growth. With fast, easy-to-use donation forms, an AI-powered CRM, and seamless in-person giving options like Donorbox Live™ Kiosk, we empower organizations to maximize donations, build lasting donor relationships, and streamline their fundraising efforts – online and on-location. Join 100K+ nonprofits who trust Donorbox to grow their impact and sustain their mission. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,411 **User Satisfaction Scores:** - **Reporting:** 8.5/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.3/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.5/10 (Category avg: 8.3/10) **Seller Details:** - **Seller:** [Donorbox](https://www.g2.com/sellers/donorbox-422bc4ae-80a0-47f5-8605-804bfe247faa) - **Company Website:** https://donorbox.org - **Year Founded:** 2014 - **HQ Location:** Arlington County, Virginia - **Twitter:** @Donorbox (6,076 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3704931/ (146 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Executive Director, Director - **Top Industries:** Non-Profit Organization Management, Religious Institutions - **Company Size:** 86% Small-Business, 3% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (442 reviews) - Easy Setup (349 reviews) - Setup Ease (300 reviews) - Donations Management (236 reviews) - Fundraising (175 reviews) **Cons:** - High Fees (110 reviews) - Donation Management (100 reviews) - Pricing Issues (92 reviews) - Payment Issues (72 reviews) - Limited Customization (69 reviews) ### 3. [Zeffy](https://www.g2.com/products/zeffy/reviews) What is Zeffy? Zeffy is a comprehensive fundraising platform designed exclusively for nonprofit organizations. As the only 100% free fundraising solution in the market, Zeffy enables nonprofits to raise funds without incurring any transaction fees, platform fees, or hidden charges, ensuring every dollar raised goes directly to their cause. Product Description: Zeffy serves as an all-in-one fundraising management system that addresses the critical challenge nonprofits face with traditional fundraising tools: losing 5-10% of donations to fees. The platform covers all credit card processing costs and operational expenses, allowing organizations to maximize their fundraising impact while accessing professional-grade tools typically reserved for fee-based platforms. Key Features & Benefits: • 100% fee-free fundraising: Zeffy covers all credit card processing fees and platform costs, ensuring every dollar raised goes directly to your cause—no transaction fees, platform fees, or hidden charges • Comprehensive fundraising toolkit: Create donation forms, sell event tickets, run online raffles and auctions, launch peer-to-peer campaigns, manage memberships, and operate an online store—all from one platform • Automated donor management: Track donor information, send automated tax receipts, manage recurring donations, and build stronger relationships with integrated CRM capabilities • Customizable branding: Tailor all forms and pages to match your organization's branding and messaging for a seamless donor experience • Real-time reporting and analytics: Monitor campaign performance, track donor behavior, and make data-driven decisions with comprehensive insights and reporting tools Target Users: Zeffy caters to nonprofit organizations of all sizes, from small grassroots initiatives to established charitable institutions. Primary users include development directors, fundraising coordinators, and nonprofit administrators seeking cost-effective fundraising solutions without compromising on functionality or donor experience. Use Cases: Organizations utilize Zeffy for donation drives, event fundraising, membership campaigns, merchandise sales, silent auctions, and peer-to-peer fundraising initiatives. The platform particularly benefits nonprofits operating on tight budgets where fee savings directly impact program funding and organizational sustainability. Market Position: With over 100,000 nonprofit users who have collectively raised more than $2 billion while saving over $100 million in fees, Zeffy has established itself as a trusted alternative to fee-based platforms. **Average Rating:** 4.9/5.0 **Total Reviews:** 867 **User Satisfaction Scores:** - **Reporting:** 9.0/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.6/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 9.4/10 (Category avg: 8.3/10) **Seller Details:** - **Seller:** [Zeffy](https://www.g2.com/sellers/zeffy-0fff6cf3-999d-4024-9587-e9575dd1d531) - **Company Website:** https://www.zeffy.com/ - **Year Founded:** 2017 - **HQ Location:** Montreal, CA - **LinkedIn® Page:** https://www.linkedin.com/company/zeffy/ (57 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Executive Director, President - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 67% Small-Business, 4% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (499 reviews) - No Fees (323 reviews) - Easy Setup (297 reviews) - Setup Ease (264 reviews) - Fundraising (240 reviews) **Cons:** - Missing Features (69 reviews) - Donation Management (64 reviews) - Limitations (56 reviews) - Donation Issues (51 reviews) - Payment Issues (51 reviews) ### 4. [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) On average, Raiser's Edge NXT customers experience: - 35% growth in number of donors - 48% growth in number of gifts - 44% growth in total dollars raised Blackbaud Raisers Edge NXT is a cloud-based fundraising and relationship management solution that's smart, fully integrated, and purpose-built exclusively for fundraising. Its advanced technology will streamline your data and reporting processes, increasing operational efficiency, and provide insight to every stage of the constituent lifecycle, helping you attract new supporters, engage them with the right communications according to their unique preferences, and grow their impact on your mission. **Average Rating:** 3.9/5.0 **Total Reviews:** 614 **User Satisfaction Scores:** - **Reporting:** 7.3/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 7.6/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.1/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 6.6/10 (Category avg: 8.3/10) **Seller Details:** - **Seller:** [Blackbaud](https://www.g2.com/sellers/blackbaud) - **Company Website:** https://www.blackbaud.com/ - **Year Founded:** 1981 - **HQ Location:** Charleston, South Carolina - **Twitter:** @blackbaud (32,570 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/162724/ (3,168 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Development Associate, Development Coordinator - **Top Industries:** Non-Profit Organization Management, Higher Education - **Company Size:** 49% Mid-Market, 40% Small-Business #### Pros & Cons **Pros:** - Ease of Use (69 reviews) - Intuitive (30 reviews) - User Experience (29 reviews) - Features (25 reviews) - Donor Management (24 reviews) **Cons:** - Missing Features (34 reviews) - Database Issues (19 reviews) - Limited Features (18 reviews) - Limitations (17 reviews) - Limited Access (15 reviews) ### 5. [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) 1) At Salesforce.org, we believe technology when used for good can change the world. It is the most powerful equalizer of our time, providing access to data, knowledge, and above all, connections. Salesforce.org (http://salesforce.org/) offers solutions built on the Salesforce platform, designed for the needs of nonprofits, educational institutions, and foundations. As a social enterprise, the more missions our technology supports, the more we’re able to invest back into innovation and communities, creating an endless circle of good. 2) The Nonprofit Cloud offers nonprofits solutions in: \* Fundraising \* Reporting and Analytics \* Income Management \* Donor Engagement \* Donation Management \* Marketing Communications and Engagement \* Personalized Journeys \* Marketing Automation \* Community Portals \* Attribution & AI \* Program Management and Service Delivery \* Program Delivery \* Grants Management \* Impact Measurement \* Volunteer Management \* Advocacy \* Hotline/Helpline Management \* Case Management \* Project Management \* Salesforce.org (http://salesforce.org/) also offers Foundations and grantmaking nonprofits outbound grants management solutions. 3) The Nonprofit Cloud has solutions to help you manage and deliver your programs and services, raise more funds, engage more effectively with your stakeholders, and understand and share your impact all on a single technology platform. And you don't have to go it alone. Nonprofits have unique technology needs so Salesforce.org (http://salesforce.org/) offers Success Services for: \* Always-on expertise: learn from the people who know Salesforce best \* Data-driven insights: plan your strategic roadmap \* Design-led innovation: create experiences that delight your constituents We also have an incredible ecosystem of implementation partners with subject matter expertise to help you get your system configured right the first time and up and running quickly and effectively. Nonprofits everywhere are choosing the #1 CRM platform over Salesforce competitors like never before. Join them. \* 89% of Salesforce.org customers say Salesforce has helped improve their ability to achieve their mission \* +49% faster response to constituents \* +24% donor retention \* -32% service and support costs \* -17% cost per dollar raised **Average Rating:** 4.1/5.0 **Total Reviews:** 82 **User Satisfaction Scores:** - **Reporting:** 8.0/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.6/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 7.1/10 (Category avg: 8.3/10) **Seller Details:** - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce (581,281 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (88,363 employees on LinkedIn®) - **Ownership:** NYSE:CRM **Reviewer Demographics:** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 62% Small-Business, 34% Mid-Market #### Pros & Cons **Pros:** - Customizability (2 reviews) - Customization (2 reviews) - Features (2 reviews) - CRM Integration (1 reviews) - Data Storage (1 reviews) **Cons:** - Confusing Terminology (1 reviews) - Difficult Learning (1 reviews) - Difficult Learning Curve (1 reviews) - Expensive (1 reviews) - High Fees (1 reviews) ### 6. [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) Bloomerang CRM helps you raise more by turning donor data into deeper relationships and smarter strategies. With a complete 360º view of every supporter, this intuitive solution makes it easy to identify top prospects, personalize outreach, and retain more donors—without the complexity of disconnected tools or messy spreadsheets. Engagement and Generosity Scores, real-time dashboards, and powerful mobile access help you see who’s ready to give and when to reach out—so you can fundraise with confidence. From first-time donors to lifelong champions, every interaction is an opportunity to inspire greater generosity. As part of the Bloomerang Giving Platform, Bloomerang CRM connects seamlessly with your fundraising, volunteer, and stewardship tools—giving your entire team a single, unified view of donor relationships. Whether you’re planning a campaign, segmenting your list, or building your year-end appeal, Bloomerang CRM helps you move faster, raise smarter, and grow stronger. Your mission deserves more than incremental progress. Unlock an unstoppable support engine with Bloomerang’s revolutionary Giving Platform, turning every action into deeper donor connections and a compounding cycle of growth. Raise more, retain more, and reach further than ever before. **Average Rating:** 4.6/5.0 **Total Reviews:** 871 **User Satisfaction Scores:** - **Reporting:** 9.0/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10) - **Gift Tracking:** 9.0/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.9/10 (Category avg: 8.3/10) **Seller Details:** - **Seller:** [Bloomerang Giving Platform](https://www.g2.com/sellers/bloomerang-giving-platform) - **Company Website:** https://bloomerang.co - **Year Founded:** 2012 - **HQ Location:** Indianapolis - **Twitter:** @bloomerangTech (7,692 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2675499/ (584 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Executive Director, Director of Development - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 82% Small-Business, 18% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (31 reviews) - Customer Support (15 reviews) - Report Generation (15 reviews) - Reporting (15 reviews) - Intuitive (13 reviews) **Cons:** - Email Functionality (9 reviews) - Limited Features (9 reviews) - Email Management (7 reviews) - Limited Customization (7 reviews) - Learning Curve (5 reviews) ### 7. [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) Reach your fundraising goals, connect with supporters, and advance your mission with Bonterra Network for Good all-in-one fundraising software. Overwhelmed by messy spreadsheets, toggling between applications, or tripping over complex and unnecessary features that aren’t worth paying for? Network for Good brings together all the tools, features, and guidance you need so you can confidently raise funds and build strong donor relationships. Built for small and growing nonprofits, only Network for Good is designed to help you become a better fundraiser. Get donor management, powerful communication tools, online fundraising features, and more—all in one integrated software. Plus, our best-in-class onboarding, customer service, and data migration are always included. **Average Rating:** 4.6/5.0 **Total Reviews:** 403 **User Satisfaction Scores:** - **Reporting:** 8.6/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10) - **Gift Tracking:** 9.1/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.9/10 (Category avg: 8.3/10) **Seller Details:** - **Seller:** [Bonterra](https://www.g2.com/sellers/bonterra) - **Company Website:** https://www.bonterratech.com/ - **Year Founded:** 2022 - **HQ Location:** Austin, United States - **Twitter:** @BonterraTech (910 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/bonterra-tech/ (1,312 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Executive Director, Development Director - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 86% Small-Business, 11% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (36 reviews) - Donor Management (23 reviews) - Features (23 reviews) - Customer Support (18 reviews) - Donations Management (17 reviews) **Cons:** - High Fees (9 reviews) - Expensive (8 reviews) - Missing Features (7 reviews) - Poor Customer Support (7 reviews) - Confusion (6 reviews) ### 8. [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) DonorPerfect is the nonprofit platform that makes it easy to do good. In a single system, development teams can make better decisions, build meaningful connections, and boost revenue by 25% in the first year. From solicitation to stewardship, DonorPerfect is known for its simple tools that drive community impact. Any size organization can manage contacts, automate tasks, analyze trends, measure progress, and share updates—all from one reliable source, and with top-rated support. Trusted by 75,000 nonprofit professionals, DonorPerfect makes it easy to do good. From sustaining your mission to simplifying daily tasks, DonorPerfect provides an all-in-one system for fundraising success, support, and sustainability. Out of the box, DonorPerfect includes powerful features like Constant Contact digital marketing, advanced custom reporting, and automated donor management, allowing nonprofits to make informed decisions and meaningful connections. **Average Rating:** 4.4/5.0 **Total Reviews:** 561 **User Satisfaction Scores:** - **Reporting:** 8.1/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.7/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.3/10 (Category avg: 8.3/10) **Seller Details:** - **Seller:** [DonorPerfect](https://www.g2.com/sellers/donorperfect) - **Company Website:** https://www.donorperfect.com - **Year Founded:** 1981 - **HQ Location:** Fort Washington, PA - **Twitter:** @DonorPerfect (6,886 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/showcase/donorperfect-software/ (273 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Executive Director, Director of Development - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 76% Small-Business, 22% Mid-Market #### Pros & Cons **Pros:** - Customer Support (64 reviews) - Ease of Use (63 reviews) - Staff Helpfulness (30 reviews) - Donor Management (28 reviews) - Features (27 reviews) **Cons:** - Missing Features (17 reviews) - Limitations (16 reviews) - Learning Curve (15 reviews) - Report Generation (14 reviews) - Not Intuitive (13 reviews) ### 9. [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) Neon CRM is the nonprofit relationship management platform that empowers small and midsize nonprofits to make and maintain the personal connections that drive real, long-term growth. Instead of juggling disconnected tools and spreadsheets, your team can manage fundraising, communications, events, and supporter data in one intuitive, modern platform—giving you a complete view of every supporter relationship. With all your data and tools in one place, Neon CRM provides a true 360° view of your supporters. You can see how donors give over time, how volunteers engage, and how participants show up across campaigns and events. This insight makes it easier to spot opportunities, like turning a first-time donor into a monthly supporter or nurturing a long-time volunteer into a future major giver. Neon CRM’s powerful fundraising tools help you raise more while building a stronger, more connected community. Create flexible, conversion-friendly donation forms, run targeted campaigns, and grow a sustainable recurring giving program. Engage supporters with built-in tools for peer-to-peer fundraising, volunteer management, memberships, and events—all fully connected to your donor data so every interaction deepens the relationship. As your organization grows, Neon CRM helps ensure you’re always communicating with purpose. You can easily set up automated welcome series, timely thank-you messages, and thoughtful re-engagement emails that feel personal and authentic. These automations save your team hours of manual work while ensuring supporters receive the right message at the right time—strengthening trust and increasing donor loyalty. Putting personal connections first leads to measurable results. Nonprofits using Neon CRM see an average donation growth of 33% in their first year. By unifying data, reducing manual work, and enabling more meaningful engagement, Neon CRM helps organizations grow without losing the human touch that makes their mission matter. With a dedicated U.S.-based support hub, 24/7 intelligent troubleshooting, faster response times, and expanded weekend availability, Neon One now provides industry-leading customer support. At Neon One, we believe your technology should grow with you. That’s why Neon CRM offers fair, affordable pricing on a sliding scale based on your organization’s revenue, not the number of contacts in your database. You can focus on building relationships and increasing impact, confident that your platform is designed to support you at every stage of growth. **Average Rating:** 4.3/5.0 **Total Reviews:** 408 **User Satisfaction Scores:** - **Reporting:** 7.9/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.4/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.4/10 (Category avg: 8.3/10) **Seller Details:** - **Seller:** [Neon One, LLC](https://www.g2.com/sellers/neon-one-llc) - **Company Website:** https://neonone.com/ - **Year Founded:** 2018 - **HQ Location:** Chicago, IL - **Twitter:** @NeonOneTech (634 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/neonone/ (192 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Executive Director, Operations Manager - **Top Industries:** Non-Profit Organization Management, Performing Arts - **Company Size:** 86% Small-Business, 9% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (56 reviews) - Features (43 reviews) - Customer Support (33 reviews) - Donor Management (33 reviews) - All-in-one Solution (22 reviews) **Cons:** - Difficult Learning (20 reviews) - Not Intuitive (20 reviews) - Lacking Features (16 reviews) - Missing Features (16 reviews) - Inefficient Reporting (15 reviews) ### 10. [Daxko Operations](https://www.g2.com/products/daxko-operations/reviews) Daxko Operations is a modern nonprofit management software platform that helps membership-based community organizations manage membership, programs, payments, reporting, and engagement in one secure, unified system. Built specifically for YMCAs, JCCs, Boys & Girls Clubs, and health and wellness organizations, it supports the operational and financial workflows required to run multi-location community centers at scale. Built to support the real-world complexity of nonprofit organizations, Daxko Operations handles high-volume check-ins, flexible program administration, recurring billing, and day-to-day staff workflows without relying on disconnected tools or manual workarounds. Core capabilities are live today and designed to work together out of the box, helping teams standardize processes and reduce operational friction across departments. Security, privacy, and compliance are foundational to the platform. Daxko Operations includes enterprise-grade security controls, role-based access, and strong data governance to help protect sensitive member and financial information. Integrated payments and financial workflows support accurate billing, and more reliable financial reporting, giving leadership teams confidence in operational performance. Built-in automation and intelligent insights help reduce administrative burden, improve accuracy, and give decision-makers clearer visibility into performance across the organization. With one source of truth for membership, programs, and financial activity, teams can operate more efficiently and focus more time on serving their communities. Key capabilities include: • Membership management and member account tools for community-based organizations • Program management software for registrations, schedules, events, and capacity-based offerings • Integrated payments that support revenue collection and reconciliation Dashboards and analytics for operational visibility and board-ready insights • Enterprise-grade data security, privacy protections, and role-based access controls • Automations and AI-powered insights that reduce manual effort and improve consistency Daxko Operations is trusted by nonprofit leaders who need software that works the way their organization works by delivering clarity, control, and reliability without depending on future feature promises. **Average Rating:** 4.2/5.0 **Total Reviews:** 84 **User Satisfaction Scores:** - **Reporting:** 8.3/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.5/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 7.7/10 (Category avg: 8.3/10) **Seller Details:** - **Seller:** [Daxko](https://www.g2.com/sellers/daxko) - **Company Website:** https://www.daxko.com - **Year Founded:** 1998 - **HQ Location:** Birmingham, AL - **Twitter:** @Daxko (2,164 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/daxko (887 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Health, Wellness and Fitness, Non-Profit Organization Management - **Company Size:** 67% Mid-Market, 20% Small-Business #### Pros & Cons **Pros:** - Ease of Use (35 reviews) - Efficiency (11 reviews) - Efficiency Improvement (11 reviews) - Navigation Ease (11 reviews) - Intuitive (10 reviews) **Cons:** - Technical Issues (10 reviews) - Missing Features (6 reviews) - Not User-Friendly (6 reviews) - Accounting Limitations (4 reviews) - Donation Management (4 reviews) ### 11. [GiveSmart](https://www.g2.com/products/givesmart/reviews) Inspire and engage donors with our smart, simple online fundraising, event, and donor management tools. GiveSmart is the easy-to-use, innovative, and modern online fundraising and donor management platform that elevates any fundraiser. From mobile-friendly silent auctions to dynamic peer-to-peer events and guest management to donor engagement, we’re the solution to turn your mission into something that moves donors. **Average Rating:** 4.5/5.0 **Total Reviews:** 155 **User Satisfaction Scores:** - **Reporting:** 9.0/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Gift Tracking:** 9.2/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.3/10 (Category avg: 8.3/10) **Seller Details:** - **Seller:** [Community Brands](https://www.g2.com/sellers/community-brands) - **Year Founded:** 1992 - **HQ Location:** Pittsford, US - **Twitter:** @NimbleAMS (957 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/communitybrands/ (839 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Development Director - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 67% Small-Business, 28% Mid-Market #### Pros & Cons **Cons:** - Expensive (1 reviews) - High Fees (1 reviews) - Payment Issues (1 reviews) - Poor Customer Support (1 reviews) - Poor Support Services (1 reviews) ### 12. [Fundraise Up](https://www.g2.com/products/fundraise-up/reviews) Fundraise Up was founded in 2017 and is based in New York City, USA. The company has rapidly grown and established itself as a leader in the sector, enhancing the donor experiences to drive growth for charitable organizations. The company has experienced significant growth since its inception. Fundraise Up focuses on one thing — reducing donor friction to drastically increase donation revenue for nonprofits. Born from the frustration of a donor, Fundraise Up set out to question all the assumptions and build a better way for people to make online donations. With a data-driven and donor-centric approach they have more than doubled online revenue for many large nonprofits. Key Features and Functionality Optimized Donation Forms: Fundraise Up optimizes donation forms to increase conversion rates and provide a seamless giving experience. Powered by AI, Fundraise Up customers see more than double the industry average for conversion rates on their forms. Donation forms can be added via elements on the nonprofits website or on a standalone campaign page. Recurring Donations: The donation form is optimized with AI to turn one-time supporters into recurring givers, providing a steadier stream of donation revenue. The recurring plan retention rate of online donors is over 25% higher than the industry-average. A donor portal makes it easy for donors to manage their receipts and recurring payments. Donor Experience Enhancements: Features such as a variety of payment methods, support for multiple languages, and multi-currency support are included to make the donation process as smooth as possible for users all over the world. Built for enterprise nonprofits it has best-in-class security and compliances, industry-leading AI, and 99.9% uptime. Transparent pricing has no lock-in, monthly fees, or hidden costs. Despite there being no lock in contracts, Fundraise Up has retained every Enterprise-level client since its inception seven years ago. **Average Rating:** 4.8/5.0 **Total Reviews:** 74 **User Satisfaction Scores:** - **Reporting:** 9.1/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10) - **Gift Tracking:** 7.7/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 9.1/10 (Category avg: 8.3/10) **Seller Details:** - **Seller:** [Fundraise Up](https://www.g2.com/sellers/fundraise-up) - **Company Website:** https://fundraiseup.com/ - **Year Founded:** 2017 - **HQ Location:** Brooklyn, US - **Twitter:** @fundraiseup (398 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/fundraiseup/ (324 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 66% Small-Business, 28% Mid-Market #### Pros & Cons **Pros:** - Customer Support (17 reviews) - Ease of Use (17 reviews) - Easy Integrations (8 reviews) - Response Time (8 reviews) - CRM Integration (7 reviews) **Cons:** - Limited Customization (4 reviews) - Missing Features (4 reviews) - High Fees (3 reviews) - Integration Issues (3 reviews) - Limitations (3 reviews) ### 13. [NetSuite](https://www.g2.com/products/netsuite/reviews) As the world's #1 AI Cloud ERP solution for more than 25 years, NetSuite has helped businesses gain the visibility, control, and agility to build and grow a successful business. First focused on financials and ERP, we now provide an AI-powered integrated system that also includes inventory management, HR, professional services automation, and commerce, and is used by more than 43,000 customers in 220 countries. **Average Rating:** 4.1/5.0 **Total Reviews:** 4,550 **User Satisfaction Scores:** - **Reporting:** 7.8/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 8.9/10) - **Gift Tracking:** 7.7/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 7.7/10 (Category avg: 8.3/10) **Seller Details:** - **Seller:** [Oracle](https://www.g2.com/sellers/oracle) - **Company Website:** https://www.oracle.com/middleware/technologies/api-manager.html - **Year Founded:** 1977 - **HQ Location:** Austin, TX - **Twitter:** @Oracle (827,310 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1028/ (199,301 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Controller, Accounting Manager - **Top Industries:** Computer Software, Accounting - **Company Size:** 57% Mid-Market, 31% Small-Business #### Pros & Cons **Pros:** - Ease of Use (568 reviews) - Customizability (363 reviews) - Functionality (337 reviews) - Customization Options (320 reviews) - Customization (300 reviews) **Cons:** - Learning Curve (383 reviews) - Improvement Needed (335 reviews) - Missing Features (286 reviews) - Limited Customization (248 reviews) - Not User-Friendly (243 reviews) ### 14. [Funraise](https://www.g2.com/products/funraise/reviews) Funraise is an all-in-one nonprofit fundraising platform. Built by nonprofiteers. Funraise was built by hardworking nonprofit workers like you—we know your stresses because they were ours. So we built an easy-to-use, innovative, effective fundraising platform that's loved by thousands of nonprofits. Our platform features include donor management, donations forms, campaign websites, peer-to-peer fundraising, recurring giving, data and reporting, events and ticketing, AI features to boost fundraising impact, and much more. Funraise is more than technology. Our experience and proven strategies are built into every part of the platform; whether it's donor retention or branding considerations, our team has been in your shoes. Funraise offers impactful fundraising tools for the growing nonprofit: 👉 Customizable donation forms 👉 Simplified recurring giving 👉 No-code campaign cites 👉 Industry-leading peer-to-peer fundraising 👉 Fundraising events and ticketing 👉 Intelligent data & reporting 👉 Automated task management 👉 Premium integrations **Average Rating:** 4.4/5.0 **Total Reviews:** 21 **User Satisfaction Scores:** - **Reporting:** 7.3/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Gift Tracking:** 9.0/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 7.6/10 (Category avg: 8.3/10) **Seller Details:** - **Seller:** [Funraise](https://www.g2.com/sellers/funraise) - **Year Founded:** 2015 - **HQ Location:** Costa Mesa, California - **Twitter:** @Funraise (1,535 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10303240/ (39 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 90% Small-Business, 10% Mid-Market #### Pros & Cons **Pros:** - Customer Support (1 reviews) - Ease of Use (1 reviews) - Features (1 reviews) - Options (1 reviews) **Cons:** - Donation Management (1 reviews) - Email Functionality (1 reviews) - Insufficient Documentation (1 reviews) ### 15. [GoFundMe Pro](https://www.g2.com/products/gofundme-pro/reviews) GoFundMe Pro (formerly Classy) is the next evolution in nonprofit fundraising – combining powerful, flexible software with the scale and intelligence of the world’s largest fundraising platform. Designed to help organizations fundraise in any way they want, wherever they want, GoFundMe Pro unlocks new opportunities to inspire giving, reach broader audiences, and drive greater impact. Backed by $40 billion in giving since 2010, GoFundMe Pro is helping drive innovation in the sector with intelligent, AI-powered tools built from unmatched data and insights. Learn more at pro.gofundme.com. **Average Rating:** 4.3/5.0 **Total Reviews:** 145 **User Satisfaction Scores:** - **Reporting:** 9.1/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Gift Tracking:** 9.0/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.9/10 (Category avg: 8.3/10) **Seller Details:** - **Seller:** [GoFundMe](https://www.g2.com/sellers/gofundme) - **Year Founded:** 2010 - **HQ Location:** Redwood City, CA - **Twitter:** @gofundme (595,264 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1271240/ (1,224 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Executive Director, Development Director - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 74% Small-Business, 20% Mid-Market #### Pros & Cons **Pros:** - Customer Support (1 reviews) - Customizability (1 reviews) - Customization (1 reviews) - Event Management (1 reviews) **Cons:** - Excessive Fees (1 reviews) - Expensive (1 reviews) - High Fees (1 reviews) - Limited Customization (1 reviews) - Limited Features (1 reviews) ### 16. [NationBuilder](https://www.g2.com/products/nationbuilder/reviews) The NationBuilder community engagement platform powers thousands of the world's most high-stakes campaigns and movements. Move your advocates to action with a single system including readymade website templates, a fully-integrated supporter database, petitioning, powerful field tools, streamlined fundraising and donor management, and advanced email and texting. Bring your community to life with dynamic profiles that update with every interaction. Trusted by more than 9,000 customers in 112 countries. **Average Rating:** 4.2/5.0 **Total Reviews:** 107 **User Satisfaction Scores:** - **Reporting:** 7.4/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Gift Tracking:** 7.4/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.0/10 (Category avg: 8.3/10) **Seller Details:** - **Seller:** [NationBuilder](https://www.g2.com/sellers/nationbuilder) - **Year Founded:** 2009 - **HQ Location:** Los Angeles, CA - **Twitter:** @NationBuilder (15,306 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2514119/ (101 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Non-Profit Organization Management, Political Organization - **Company Size:** 83% Small-Business, 10% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (1 reviews) - Easy Setup (1 reviews) - Email Communication (1 reviews) - Email Marketing (1 reviews) - Features (1 reviews) **Cons:** - Difficult Learning (1 reviews) - Difficult Setup (1 reviews) - Learning Curve (1 reviews) - Learning Difficulty (1 reviews) - Setup Difficulty (1 reviews) ### 17. [Panorama](https://www.g2.com/products/frontstream-panorama/reviews) Over 20,000 nonprofits and socially-minded companies have used Panorama by FrontStream to power their auctions, charity events, peer-to-peer and online fundraising. As an all in one digital fundraising solution, donor management and CRM is baked right in so you have one source of truth for all your engagement with your supporters & volunteers. Panorama's interactive web interface helps nonprofits expand their donor base, manage event registration and donor communications. With prebuilt customized templates, users can create branded, personalized nonprofit page where they can tell a meaningful, personal story about their cause and create the awareness needed to raise funds. Panorama also includes a secure, level one PCI-Compliant payment processor that makes donating a seamless, hassle-free part of the process. **Average Rating:** 4.0/5.0 **Total Reviews:** 64 **User Satisfaction Scores:** - **Reporting:** 7.4/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Gift Tracking:** 9.0/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.1/10 (Category avg: 8.3/10) **Seller Details:** - **Seller:** [FrontStream](https://www.g2.com/sellers/frontstream-689d5cbd-b9c2-4ef7-b219-5861362cf939) - **Year Founded:** 1999 - **HQ Location:** Claymont, DE - **Twitter:** @FrontStream (2,795 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1076858/ (87 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Executive Director - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 67% Small-Business, 23% Mid-Market #### Pros & Cons **Pros:** - Customer Support (12 reviews) - Ease of Use (8 reviews) - Staff Helpfulness (8 reviews) - Fundraising (4 reviews) - Response Time (4 reviews) **Cons:** - Limited Features (4 reviews) - Learning Curve (3 reviews) - Missing Features (3 reviews) - Auction Issues (2 reviews) - Complexity (2 reviews) ### 18. [Giveffect](https://www.g2.com/products/giveffect/reviews) Giveffect is the leading fundraising, events, online donations, offline gift tracking, volunteer management, donor management and constituent relationship management software for nonprofits - and more. Connected and automated. **Average Rating:** 4.1/5.0 **Total Reviews:** 61 **User Satisfaction Scores:** - **Reporting:** 8.3/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.5/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.2/10 (Category avg: 8.3/10) **Seller Details:** - **Seller:** [Giveffect](https://www.g2.com/sellers/giveffect) - **Year Founded:** 2012 - **HQ Location:** San Francisco, CA - **Twitter:** @Giveffect (1,167 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/giveffect/ (14 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 83% Small-Business, 17% Mid-Market #### Pros & Cons **Pros:** - Customer Support (10 reviews) - All-in-one Solutions (6 reviews) - Ease of Use (6 reviews) - Features (6 reviews) - Staff Helpfulness (6 reviews) **Cons:** - High Fees (3 reviews) - Limited Features (3 reviews) - CRM Integration (2 reviews) - Data Transfer Issues (2 reviews) - Donation Management (2 reviews) ### 19. [Mightycause](https://www.g2.com/products/mightycause/reviews) Since 2006, Mightycause has helped over 76,000 nonprofits raise more than $1.6 billion for causes worldwide. With no subscription fees, Mightycause makes fundraising simple, accessible, and affordable for organizations of any size. Mightycause stands out by offering enterprise-level fundraising tools without the enterprise price tag. By combining powerful tools into an all-in-one fundraising platform, nonprofits and individual fundraisers can easily maximize impact and streamline operations. Key Features and Functionality: The all-in-one platform provides everything nonprofits need: embeddable donation forms, peer-to-peer campaigns, event fundraising, donor management (CRM), recurring giving, matching grants, and much more. With secure payment processing, robust reporting, and collaboration tools, Mightycause makes it easy to manage campaigns and engage supporters effectively. **Average Rating:** 4.5/5.0 **Total Reviews:** 41 **User Satisfaction Scores:** - **Reporting:** 9.1/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.3/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 9.1/10 (Category avg: 8.3/10) **Seller Details:** - **Seller:** [Mightycause](https://www.g2.com/sellers/mightycause) - **Company Website:** https://www.mightycause.com - **Year Founded:** 2007 - **HQ Location:** Alexandria, US - **Twitter:** @mightycause (14,624 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/926645 (34 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 85% Small-Business, 15% Mid-Market #### Pros & Cons **Pros:** - Customizability (1 reviews) - Customization (1 reviews) - Design Aesthetics (1 reviews) - Ease of Use (1 reviews) - Intuitive (1 reviews) ### 20. [Keela](https://www.g2.com/products/aplos-software-keela/reviews) Keela is a specialized customer relationship management (CRM) solution tailored for nonprofit organizations, designed to enhance their operational efficiency and fundraising capabilities. This platform provides nonprofits with essential tools that facilitate data-driven decision-making and streamline various organizational processes. By focusing on the unique needs of the nonprofit sector, Keela empowers users to manage their relationships with donors, volunteers, and stakeholders effectively. Targeted primarily at nonprofit professionals, including fundraisers, program managers, and administrative staff, Keela addresses the specific challenges faced by these organizations. Its features cater to a wide range of use cases, from managing donor relationships and tracking contributions to organizing events and executing email marketing campaigns. By centralizing contact information and providing detailed profiles, Keela enables users to maintain comprehensive records that can be easily accessed and updated, ensuring that all team members have the information they need at their fingertips. One of the standout features of Keela is its centralized contact database, which allows users to manage all their contacts in one place. This database is complemented by streamlined communication tools that facilitate outreach and engagement with supporters. Additionally, the platform offers robust donation management capabilities, enabling organizations to track contributions, manage recurring donations, and generate reports that provide insights into fundraising performance. The powerful email marketing tools further enhance engagement efforts, allowing nonprofits to create targeted campaigns that resonate with their audience. Keela also distinguishes itself through its seamless integrations with popular tools such as QuickBooks, PayPal, Eventbrite, and Zapier. This interoperability ensures that organizations can connect their existing systems with Keela, creating a cohesive workflow that minimizes disruptions. Furthermore, the platform is designed to be accessible and scalable, with a pricing model based on the number of contacts in the database, eliminating complicated add-ons or hidden fees. Users benefit from unlimited email support and online training, ensuring they can maximize the platform's potential without incurring additional costs. Overall, Keela serves as a comprehensive CRM solution that addresses the unique needs of nonprofit organizations. By providing essential tools for contact management, communication, donation tracking, and marketing, Keela equips nonprofits with the resources they need to thrive in a competitive landscape. **Average Rating:** 4.6/5.0 **Total Reviews:** 98 **User Satisfaction Scores:** - **Reporting:** 7.9/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.5/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.4/10 (Category avg: 8.3/10) **Seller Details:** - **Seller:** [Velora](https://www.g2.com/sellers/velora) - **Company Website:** https://www.joinvelora.com/ - **Year Founded:** 2009 - **HQ Location:** Fresno, CA - **LinkedIn® Page:** https://www.linkedin.com/company/657407/ (81 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 86% Small-Business, 12% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (23 reviews) - Customer Support (14 reviews) - Donations Management (9 reviews) - Donor Management (9 reviews) - Email Communication (9 reviews) **Cons:** - Missing Features (7 reviews) - Email Functionality (6 reviews) - Limited Features (6 reviews) - Poor Design (6 reviews) - Data Management (5 reviews) ### 21. [Charityproud](https://www.g2.com/products/charityproud/reviews) Charityproud is a cloud-based CRM designed to help nonprofits manage donor relationships, fundraising, events, mailings, grants, memberships, volunteers, reports, and more in an easy to learn, user-friendly format. As an all-inclusive platform, Charityproud provides a 360 view of your constituent engagement, including communications, relationships, giving interests, volunteer hours, and other meaningful interactions. All of the functionality your team needs is in our suite of user-friendly tools--from constituent management to donations and pledges, to volunteers and events, to reporting, mailing and grant tracking. Our affordable pricing for the entire platform AND personalized customer support makes Charityproud accessible to nonprofits of all sizes. We assign a dedicated Client Account Manager who supports each organization through the onboarding process and beyond to ensure efficient individualized support is always available. No experience with CRMs? No problem! Charityproud is designed to be user-friendly and intuitive. Our platform is designed to save you time and money so you can spend more time focused on your mission. From "to-do" reminders to scheduled reports, automated emails to touchpoint cycles, our features will streamline your processes and simplify data management. We also integrate with your favorite platforms to improve your tech stack flow, including QuickBooks, Donor Search, Wealth Engine, Constant Contact, and Mail Chimp. Are you a Habitat for Humanity affiliate? Charityproud offers additional features specific to Habitat affiliates, including online homeownership applications, sweat equity reporting, and mortgage tracking. For more than a decade, Charityproud has helped nonprofits turn data into donations. Schedule a demo with us today! www.charityproud.org/DemoRequest **Average Rating:** 4.8/5.0 **Total Reviews:** 20 **User Satisfaction Scores:** - **Reporting:** 10.0/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.9/10) - **Gift Tracking:** 10.0/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 10.0/10 (Category avg: 8.3/10) **Seller Details:** - **Seller:** [Alboddo Technology](https://www.g2.com/sellers/alboddo-technology) - **Year Founded:** 2014 - **HQ Location:** North Charleston, US - **Twitter:** @BeCharityproud (73 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10353280/ (9 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 95% Small-Business, 5% Mid-Market ### 22. [BetterUnite](https://www.g2.com/products/betterunite/reviews) BetterUnite is a comprehensive nonprofit software solution designed to streamline events, fundraising, and donor relationship management within a single, user-friendly platform. This integrated system empowers nonprofits to manage various aspects of their operations efficiently, from event planning to donor engagement, all while enhancing the overall experience for both organizers and attendees. Targeted primarily at nonprofit organizations, BetterUnite caters to a diverse audience that includes event planners, fundraising coordinators, and volunteer managers. The platform is particularly beneficial for those who host events such as galas, luncheons, conferences, and festivals. By providing tools for creating branded event pages, managing ticket sales, and coordinating guest lists, BetterUnite simplifies the event management process, allowing organizations to focus on their mission rather than administrative tasks. The software also supports mobile check-in, ensuring a smooth entry experience for attendees. One of the standout features of BetterUnite is its auction and raffle capabilities, which transform every smartphone into a bidding paddle. This functionality allows organizations to host live, virtual, or hybrid auctions with ease, enabling mobile bidding and real-time notifications that enhance participant engagement. The ability to set specific auction rules and generate clear reports for reconciliation adds further value, making it easier for nonprofits to manage their fundraising efforts effectively. By linking auctions to events, BetterUnite creates a cohesive donor journey from the initial RSVP to the final bid, ensuring a seamless experience for all involved. At the core of BetterUnite is a robust nonprofit CRM that tracks donor relationships, households, and segmentation for targeted stewardship. With integrated payment options through platforms like Stripe and PayPal, organizations can accept one-time or recurring donations effortlessly. Additional features such as built-in email marketing, volunteer management, and grants management ensure that all aspects of fundraising and community engagement are organized and accessible within a single system. This interconnectedness not only keeps data clean but also simplifies reporting, allowing teams to focus on strategic initiatives rather than manual data entry. Overall, BetterUnite serves as a mobile-first event fundraising platform that combines essential tools for creating engaging event experiences with comprehensive nonprofit management capabilities. By offering a unified solution for event planning, auction management, and donor relationship tracking, BetterUnite enables organizations to maximize their impact while minimizing the complexity of managing multiple systems. This holistic approach allows nonprofits to dedicate more time to building community and fostering relationships with their supporters. **Average Rating:** 4.7/5.0 **Total Reviews:** 38 **User Satisfaction Scores:** - **Reporting:** 8.7/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.9/10) - **Gift Tracking:** 9.5/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 9.3/10 (Category avg: 8.3/10) **Seller Details:** - **Seller:** [BetterUnit](https://www.g2.com/sellers/betterunit) - **Company Website:** https://www.betterunite.com/ - **Year Founded:** 2017 - **HQ Location:** Austin, US - **LinkedIn® Page:** https://www.linkedin.com/company/betterunite (9 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 71% Small-Business, 24% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (21 reviews) - Customer Support (19 reviews) - Event Management (12 reviews) - All-in-one Solution (8 reviews) - Features (8 reviews) **Cons:** - Lacking Features (6 reviews) - Difficult Learning (4 reviews) - Not Intuitive (4 reviews) - Complexity Issues (3 reviews) - Difficult Reporting (3 reviews) ### 23. [CharityEngine](https://www.g2.com/products/charityengine-charityengine/reviews) CharityEngine is the only native all-in-one CRM built for nonprofits. CharityEngine's complete fundraising and donor management platform allows nonprofits to centralize and leverage their data to enrich donor relationships, raise more money, and increase their impact on the world. Our solution offers forms, advocacy campaigns, text-to-give, email marketing and automation, events, e-commerce, peer-to-peer fundraising, data and workflow automation, real-time personalization, and so much more. As a PCI-certified payment processor, CharityEngine allows your donors to give easily, securely, and offers best-in-class transaction rates. CharityEngine powers the good to be great. **Average Rating:** 4.4/5.0 **Total Reviews:** 58 **User Satisfaction Scores:** - **Reporting:** 8.6/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10) - **Gift Tracking:** 9.0/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 9.1/10 (Category avg: 8.3/10) **Seller Details:** - **Seller:** [CharityEngine](https://www.g2.com/sellers/charityengine) - **Company Website:** https://charityengine.net/ - **Year Founded:** 1999 - **HQ Location:** McLean, VA - **Twitter:** @CharityEngine (405 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/charityengine/ (33 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 78% Small-Business, 21% Mid-Market #### Pros & Cons **Pros:** - Customer Support (24 reviews) - Staff Helpfulness (22 reviews) - Ease of Use (19 reviews) - Features (13 reviews) - All-in-one Solutions (11 reviews) **Cons:** - Difficult Learning (8 reviews) - Not User-Friendly (8 reviews) - Technical Issues (7 reviews) - Learning Curve (6 reviews) - Limitations (6 reviews) ### 24. [GiveWP](https://www.g2.com/products/givewp/reviews) GiveWP is the highest rated, most downloaded, and best supported donation plugin for WordPress. Built from the ground up for all your fundraising needs, GiveWP provides you with a powerful donation platform optimized for online giving. **Average Rating:** 4.8/5.0 **Total Reviews:** 58 **User Satisfaction Scores:** - **Reporting:** 9.0/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.6/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.7/10 (Category avg: 8.3/10) **Seller Details:** - **Seller:** [Impress.org](https://www.g2.com/sellers/impress-org) - **Year Founded:** 2015 - **HQ Location:** Lansing, Michigan - **Twitter:** @GiveWP (7,050 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/impress-press (29 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Executive Director, Owner - **Top Industries:** Non-Profit Organization Management - **Company Size:** 89% Small-Business, 7% Mid-Market #### Pros & Cons **Pros:** - Features (2 reviews) - Affordable (1 reviews) - Campaign Management (1 reviews) - Customer Support (1 reviews) - Ease of Use (1 reviews) ### 25. [DonorDock](https://www.g2.com/products/donordock/reviews) DonorDock | Fundraising CRM Built for Nonprofits Juggling spreadsheets, email tools, and donation platforms? DonorDock replaces the chaos with clarity so you can focus on what matters most. DonorDock is the all-in-one nonprofit CRM and fundraising software built for fundraising teams who wear a lot of hats. Our Donor Development Platform combines donor management, email and text outreach, customizable donation pages, and automation tools into one simple, powerful system. Whether you’re cultivating relationships, launching campaigns, or tracking giving history, DonorDock helps you: ✅ Activate Take action on what matters most with Otto, your AI-powered fundraising assistant. Get smart nudges and automated task reminders via the ActionBoard®, so nothing falls through the cracks. ✅ Nurture Send personal, timely updates with built-in email and text message tools. Segment your donors and create automated journeys to keep your supporters engaged without extra software. ✅ Grow Launch beautiful, branded online giving pages to boost your fundraising campaigns and donor conversions. ✅ Track Stay organized with one place for all your donor data. Manage contacts, donations, and communications with reporting tools that make it easy to share results with your board or team. ⸻ Why Fundraisers Love DonorDock: • Rated Easiest to Use, Easiest to Set Up, Best ROI, and Fastest Implementation on G2 • Transparent pricing with no contracts or hidden fees • One plan that includes every feature ⸻ Top Features: • Unlimited donor and contact records • Otto, your fundraising assistant, built-in • Unlimited customizable donation pages • Built-in email and SMS marketing tools • Smart task reminders with Otto and the ActionBoard® • Automated donor journeys and thank-you workflows • Real-time dashboards and reports • Easy integrations with Stripe, QuickBooks, and more • Free live training, knowledge base, and chat support ⸻ Top Benefits: • Save time with automation and task prioritization • Increase giving through better outreach and engagement • Get a complete view of every donor in one place • Simplify your tech stack and reduce costs • Get up and running fast (most users launch in under a week) ⸻ DonorDock is the donor management tool made for do-it-all fundraisers. visit www.donordock.com and see why thousands of nonprofits are switching to a CRM that’s simple, smart, and built just for them. **Average Rating:** 4.8/5.0 **Total Reviews:** 149 **User Satisfaction Scores:** - **Reporting:** 9.1/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10) - **Gift Tracking:** 9.3/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 9.2/10 (Category avg: 8.3/10) **Seller Details:** - **Seller:** [DonorDock, Inc.](https://www.g2.com/sellers/donordock-inc) - **Company Website:** https://www.donordock.com - **Year Founded:** 2017 - **HQ Location:** Fargo, North Dakota - **Twitter:** @donordock (108 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/28663106/ (10 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Executive Director, Development Director - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 89% Small-Business, 10% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (15 reviews) - Customer Support (11 reviews) - Features (8 reviews) - Intuitive (8 reviews) - Donor Management (7 reviews) **Cons:** - Duplicate Issues (3 reviews) - Limited Customization (3 reviews) - Technical Issues (3 reviews) - Data Duplication (2 reviews) - Learning Curve (2 reviews) ## Parent Category [Nonprofit Software](https://www.g2.com/categories/nonprofit) ## Related Categories - [Fundraising Software](https://www.g2.com/categories/fundraising) - [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm) - [Volunteer Management Software](https://www.g2.com/categories/volunteer-management) --- ## Buyer Guide ### What You Should Know About Donor Management Software ### What is Donor Management Software? Donor management software is used by organizations to manage every aspect of a nonprofit’s relationship with its donors. Nonprofit organizations use donor management solutions to control all donor-related information and grow their donor bases. Organizations also use donor management software to accept donations and track those contributions. Donor management solutions provide an end-to-end option for nonprofits to oversee the entire donations process, from running donor campaigns and boosting engagement to actually accepting donations and analyzing donation-related data. These solutions are a vital piece of a nonprofit organization’s fundraising arsenal and provide the potential to improve the efficiency and efficacy of donor management teams. Key Benefits of Donor Management Software - Leverage current donor base to raise funds and hit goals - Strengthen donor and contact relationships by keeping in constant contact - Increase giving and new donations through email blasts, newsletters, and hub for donors - Track and target key donors with segmented analytics - Ensure the relevance of an outreach effort for respective recipients - Reduce costs by having automation within donor management ### Why Use Donor Management Software? Nonprofits use donor management software for many reasons. Primary objectives include increasing their reach, supporting fundraising efforts, engaging in online fundraising, managing donor information, soliciting donations, and accepting donations. Donor management solutions provide nonprofits with control over every aspect of the donation process and allow improved access and insight into the process. The robust features included in many donor management solutions make them attractive options for organizations looking for a single solution to take care of their entire donor process. **Donor communication —** Communicating with donors is vital for maintaining strong donor relationships. Donor management solutions provide a direct communication channel to donors, allowing nonprofits to send follow-up communication via email after receiving a donation. There are multiple communication channels through which users can maintain contact with donors. Certain solutions contain mass messaging features, which allow multiple points of access to donors via email and text messaging. While the majority of solutions in this category contain emailing features, some also allow users to send mass text messages. **Make informed decisions –** The control and insight that donor management software can lend to the donor management process help users make informed, strategic decisions. Instead of fumbling around with huge data sets that give little to no insight to those who aren’t extremely data-savvy, reporting features provide sensible and easily digestible representations of data. While detailed reporting and analytics features are not present in every donor management solution, they are found in a large number of tools. Users can leverage insights into trends and historical data toward more strategic and better-informed decision-making. **Manage donor information —** Donor management software functions somewhat like a [nonprofit constituent relationship management](https://www.g2.com/categories/nonprofit-crm) platform in that it allows nonprofits to organize donor information by providing donor profiles to complete. You can import existing contact data into your solution to easily access information such as donor addresses, contact information, giving history, and more. **Accept donations –** Nonprofit organizations utilize donor management solutions to accept multiple types of donations. Donations can potentially be made online, via text, through direct bank transactions, or with credit or debit cards. **Donor campaign management —** Running well-organized campaigns is vital to drumming up support and boosting donations. Donor management software contains campaign management tools to run campaigns and reporting tools to view the results of those campaigns. These campaigns primarily include email marketing, but may include social media marketing. Your organization can create specific donation pages for each campaign, giving each round of outreach a unique feel. **Donor retention —** Nonprofits use donor management software to help with donor retention. Organizations can use these solutions to launch and run campaigns designed to engage donors and ideally gather more pledges. Creating more touchpoints between your organization and your donor base is key to ensuring your donors stay loyal and continually giving to your organization. For example, a one-time donor may forget about your organization and the work you do. Repeat messaging can get your name in front of that donor and make it more likely that they donate again instead lapsing. **Re-engage with lapsed donors –** A key feature of donor management software is donor targeting. Nonprofits can use this feature to quickly sort their contacts by demographic, most recent donors, time of last contact, and more. Teams can utilize the built-in communication tools to send targeted messaging to certain groups, prompting them to donate again or engage with your organization in some other way. Marketing automation, reporting, built-in communication tools, and analytics features all contribute to the end goal of donor engagement and re-engagement. **Data management —** Donor management software gathers vast amounts of data on your donors and their contributions. Users can structure the data in useful ways and gain insights that would typically not be immediately obvious with these solutions. Donation teams can generate custom reports and analyze them to gain more clarity into where resources need to be directed. ### Who Uses Donor Management Software? Nonprofit organizations are the users of donor management software, as a large portion of nonprofit funding comes via donations. Since donations are such an important source of funding for nonprofits, managing donors and donor activity properly is immensely important. For example, your nonprofit has lofty fundraising goals set by your board and strict deadlines to meet. Donor management software can improve your reach, track your team’s activities, and boost your chances of reaching those goals. ### Donor Management Software Features Donor management solutions may include, but are not limited to, the following features: **Dashboards –** Many donor management solutions contain dashboard features, which present the user with an easily understandable interface for interacting with the software. The dashboard provides real-time access to all of your information, from donor information to fundraising activity. **Reporting –** Certain donor management software offers a reporting feature, which can generate detailed activity reports. Organizations can use these reports to shape donor strategy going forward. You can create a report that pulls donation numbers week by week from the past three years, notice that donations are usually down during a certain week, and then use that information to boost outreach during that period. **Marketing automation –** Marketing automation saves time and has the ability to make your organization more efficient by eliminating mistakes in the marketing process. You may utilize a separate [marketing automation software](https://www.g2.com/categories/marketing-automation), but some robust donor management tools provide access to marketing automation features directly within the application. One can use these features to set up automated thank-you email responses or to gently nudge your donor base when they haven’t contributed in a while. Automating these processes means that you free up time to focus on more value-adding tasks, such as strategy. **Email distribution –** Email distribution and mail-merge (the automatic addition of email addresses and personalized emails to expedite the process of sending out tons of marketing material at once) are two features included in the majority of donor management solutions. These allow users to send donor-related emails directly from the application. **Messaging templates –** Some donor management solutions may contain email templates so users can easily craft and send acknowledgment emails. These solutions may also contain direct mail templates to help craft and send direct mail messages within the donor management application. **Data integration –** Integrating existing data sets, primarily in the form of donor information and past donation history, is important to ensuring a smooth transition to a new donor management system. With quality data integration built in to your new solution, users can be sure that the information they will be relying on is accurate. **Mobile-optimized: –** Mobility is increasingly important for software of all types, and donor management is no exception. Software vendors in this category are offering mobile-ready solutions to make accepting donations easier. Certain software offers text-to-give options, through which donors can make donations via text. Removing barriers makes it easier to solicit more donations. **Task management –** Donation management at larger nonprofits may require an entire team of employees. These solutions may include task management tools, which schedule and assign tasks to individuals on the team and monitor the status of these tasks. Nonprofits often have fundraising goals and donation deadlines to stick to, so having a tool to organize the team can play a huge role in meeting those deadlines and hitting those goals. **Mass messaging –** Donor management software may offer mass text messaging features, allowing organizations to reach out directly to their donor base. The combination of mass messaging features and text-to-give functionalities creates an additional line of communication and an additional donation channel. **Donation pages –** Some solutions can create custom donor campaign pages to accompany targeted outreach. These pages streamline the donation process and track activity on the page more closely. **Real-time activity monitor —** Using a real-time activity monitor, users can keep track of all donor activity as it occurs. This ensures that your nonprofit is up to date with all donor activity. Changes can be monitored and trigger immediate action to alleviate any issues and ensure a smoothly run donor management process. #### Additional Donor Management Features **Prospect research database –** **Dashboards –** Donor management tools may provide access to a prospect database so you can carry out prospect research more easily. Prospect research is vital to increasing your number of donors, raising additional funds, and hitting donation goals. There is dedicated [donor prospect research software](https://www.g2.com/categories/donor-prospect-research), but having those tools within a donor management solution streamlines the entire process. With this feature, users can research potential donors and carry out marketing and outreach tasks all within the same tool. **Custom reporting –** Many donor management solutions offer reporting features, but some can create custom report filters so that you can get exactly the data you want in the format best suited to the task. You may be able to automate the reporting process as well, ensuring that you have weekly, auto-generated, custom reports on all of the information that your organization deems vital. **Dashboards –** Some software in this category may contain the ability to create online forms. These may include sign-up forms, forms to track donor information changes, and more. Creating forms and distributing forms easily streamlines and standardizes the information collection process, which frees you up to focus on creative tasks ### Trends Related to Donor Management Software Donor management software is constantly changing and evolving to meet the needs of nonprofit organizations. There are a few trends in the donor management software industry that have shown staying power and will likely continue to be a vital part of the industry’s development. Solutions in this category are growing increasingly robust, adding features that provide further functionality for users. One of these trends is mobile optimization. This doesn’t just include optimizing the application portal for mobile, but also includes providing text-to-give options for donors and mass messaging features for organizations. That’s not to say that mobile website and email optimization is not important. It certainly is, particularly as an increasing proportion of donations are made on mobile devices. More donor management software vendors are providing these features in addition to mobile applications so that teams can stay on top of the donor management process from anywhere. The increased mobility has particular utility for staff on the ground at a fundraising event, who can use it to access profiles and solicit donations at the event. Another trend in the industry is the inclusion of marketing automation features. Automating marketing tasks saves teams time and effort that would otherwise be spent on repetitive tasks. From sending reminders to donors who have not donated in a long time to providing more opportunities for donors to engage with your organization, marketing automation features are increasingly included in robust donor management solutions. ### Software and Services Related to Donor Management Software Donor management software is closely related to [fundraising](https://www.g2.com/categories/fundraising), [nonprofit accounting](https://www.g2.com/categories/nonprofit-accounting),[donor prospect research](https://www.g2.com/categories/donor-prospect-research), and [nonprofit gateway software](https://www.g2.com/categories/nonprofit-payment-gateway). Many donor management applications provide features similar to those found in [fundraising](https://www.g2.com/categories/fundraising), [nonprofit CRM](https://www.g2.com/categories/nonprofit-crm), prospect research, and [marketing automation software](https://www.g2.com/categories/marketing-automation). Donor management software may integrate with [nonprofit accounting software](https://www.g2.com/categories/nonprofit-accounting) and import contact data from your CRM tool.