EVAM is an extremely flexible tool for creating both simple and complex, multi-layered campaigns. With knowledge in IT, I can integrate almost any technology and effectively utilize it within the EVAM platform. Review collected by and hosted on G2.com.
- I would like to see more detailed and informative reports on campaigns conducted in EVAM, including deeper data analysis and visualization.
- Effective use of EVAM requires a technical background, including knowledge of C-like programming languages such as Java or C#, as well as proficiency in SQL. This makes the platform less accessible to users without technical expertise. Review collected by and hosted on G2.com.
29 out of 30 Total Reviews for Evam
Overall Review Sentiment for Evam
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Real-Time Insights
Evam excels at delivering actionable insights from real-time data streams, enabling us to react to critical events instantaneously.
User-Friendly Interface
The intuitive UI makes it easy for both technical and non-technical users to design and manage workflows.
Scalability
Evam scales effortlessly as our data and user base grow, ensuring consistent performance.
Customizability
The platform offers extensive customization options to suit our unique operational requirements.
Support
The customer support team is responsive and highly knowledgeable, providing assistance whenever needed. Review collected by and hosted on G2.com.
Nothing special to dislike Evam. It is quiet reliable. Review collected by and hosted on G2.com.
Evam has an incredibly fast engine (processing in less than a second) for decision-making and actions, which can be triggered by all kinds of events. It also comes with highly advanded offer management functionality which is not easy to find within such a tool. It is very flexible, easy to use, and allows you to orchestrate all types of marketing and CX journeys across channels using an event-action methodology. You can position it as the core of all kind of customer communications.The team is very professional, friendly, and helpful and they constantly improve their product features (launching new ones, improving existing ones, etc.). It can be installed in various ways, depending on regulations or company policies. Review collected by and hosted on G2.com.
I am satisfied so far with the platform and the functionalities. Review collected by and hosted on G2.com.
• EVAM doesn’t require long implementation processes.
• Its user-friendly interfaces allow complex scenarios to be activated quickly.
• As long as you provide the necessary services to EVAM, it can execute actions that deliver all kinds of benefits to customers.
• The product is highly customizable to suit your specific needs. Review collected by and hosted on G2.com.
Reporting features in EVAM can be improved. Review collected by and hosted on G2.com.
It's easy to integrate. The best part that makes Evam unique is acting in real time basis. Sending notifs based on real time customer activities let us offer more competitive offers and make more customized communications. Continously monitoring of databases is also an distinctive feature Review collected by and hosted on G2.com.
The front end of Evam needs to be worked on. When you encounter an error while creating a scenario, it’s not easy to understand the reason if you haven’t used it for a long time. Instead of copying the entire scenario for visualization, actions or conditions should be made individually copyable. Review collected by and hosted on G2.com.
It is very comprehensive while it is very easy to use and learn. You can use evam to handle many things that you need 2-3 different tools otherwise. They also have strong customer support. Review collected by and hosted on G2.com.
Their partner network could be better so that they can reach more customers which will help the market to find this platform easily. Review collected by and hosted on G2.com.
Evam is an all-in-one platform that allows us to easily create end-to-end customer journeys. Additionally, Evam provides excellent customer support, we can reach them anytime. Review collected by and hosted on G2.com.
There is nothing specific to dislike, but the reporting feature can be improved. Review collected by and hosted on G2.com.
- The platform is easy to use, making campaign management simple and efficient.
- Evam’s flexibility allows us to adapt it to our unique business needs seamlessly.
- The fast streaming capabilities ensure real-time engagement with our customers.
- The application is suitable for everyone to implement simple scenarios within company. Review collected by and hosted on G2.com.
I don’t have any troubles with the tool. Review collected by and hosted on G2.com.
Evam, as a flexible real-time marketing tool, greatly simplifies our work. Its integration capabilities, dedication to service, and enthusiasm allow us the freedom to do everything we can. Review collected by and hosted on G2.com.
Evam is very flexible and useful, but it should invest more in becoming more user-friendly. Review collected by and hosted on G2.com.
It can connect desired databases and makes information easier to use. This is Evam's best upside i think. Review collected by and hosted on G2.com.
Some unexpected errors affect the functionality. Sometimes no one can understand the cause of the error. Long-term investigation is required. Currently, we do not have an 'Event log', which makes it impossible to monitor the progress during operation. Development is delayed because of this. Review collected by and hosted on G2.com.
• Its focus is on enhancing customer engagement through personalized experiences.
• The platform’s speed and reliability make decision-making faster and more effective.
• It provides compliance and maintains operational oversight. Review collected by and hosted on G2.com.
I don't have any things to dislike in Evam. Review collected by and hosted on G2.com.
