Video Reviews
Tons of features and great support
Quick and easy to use
Run!!!
1,008 Dotdigital Reviews
Overall Review Sentiment for Dotdigital
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The ease of building templated email campaigns without too much html coding. Review collected by and hosted on G2.com.
Not being able to create font stylesheets for body type, heading etc Review collected by and hosted on G2.com.
I like the ability to completely customise emails using HTML. Review collected by and hosted on G2.com.
Mobile optimisation could be easier.
More in depth analytics would also be useful Review collected by and hosted on G2.com.
The ease to edit templates etc. if you need to change colour and placing. Review collected by and hosted on G2.com.
Can be a little restrictive, for example only being able to use square boxes. Review collected by and hosted on G2.com.
The ease of creating the email campaigns. Review collected by and hosted on G2.com.
The security feature every time I need to login to Dotmailer, but I also understand the reason why. Review collected by and hosted on G2.com.
The UI is very intuitive and easy to use but there is depth to the platform that is not usually seen in systems that are so intuitive. Review collected by and hosted on G2.com.
I would love to see additional previewing functionality so real-time content feeds can be previewed. Review collected by and hosted on G2.com.
The customer service at DotMailer is very helpful, and communicating with them is easy and straightforward. Review collected by and hosted on G2.com.
I do not like the fact that it is difficult to use forms without paying a higher premium. Review collected by and hosted on G2.com.
The thing I like best about dotMailer is its template editor. It`s quite easy to create your email templates and not specific technical skills are needed. Review collected by and hosted on G2.com.
I think a tool for designing campaigns would have been useful. You can segment based on the criteria you want, but it turns out to be quite complicated when you design your next steps. Review collected by and hosted on G2.com.
I have been a customer for 10 years. DotMailer is a great system, easy to use for staff at all levels, easy to manage and produces excellent results. It has evolved with the changing digital landscape, adding features to meet the needs of clients. In addition their customer service has always been first class. I wouldn't consider using anything else. Review collected by and hosted on G2.com.
Nothing I can think of that needs changing Review collected by and hosted on G2.com.
The ease of use and customer service levels. Review collected by and hosted on G2.com.
Sometimes, there's too much going on - with quite a lot of emails from Dotmailer. Using images can sometimes be a bit fiddly, Design tips would also be very handy! Review collected by and hosted on G2.com.
