121 DevRev Reviews
Overall Review Sentiment for DevRev
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UserExperior provides comprehensive user session recordings, allowing me to delve into the minds of my users. The ability to watch real-time user interactions, understand their behaviors, and identify pain points has been invaluable in optimizing our website. The playback functionality, coupled with intuitive filters and search options, make it effortless to navigate through countless sessions and pinpoint specific issues. Review collected by and hosted on G2.com.
One area that could benefit from enhancement is the user interface (UI) of the UserExperior platform itself. While the functionality is robust, the UI can feel slightly overwhelming and cluttered at times. Simplifying the layout and streamlining the navigation would greatly improve the overall user experience within the platform Review collected by and hosted on G2.com.
It helps to understand PMs whether the flow designed is helping their users in the right direction or not, it also allow or enables to check the responsiveness of apis and speed. Some of the cool features are Heatmap analysis, funnel to check drop off and api responsive speed or letting know the type of error customer faced. Review collected by and hosted on G2.com.
Not I could think off but surely one thing I see or look forward is allowing events to track server driven events also. Review collected by and hosted on G2.com.
UserExperior helps the business to understand the customer mindset set what customer wants and allows us to analyse the gap between the product and the customer in a more visual form Review collected by and hosted on G2.com.
UserExperior is quite costly in comparison to other available options in the market. There should be more features to capture the session country-wise or to selected screen-wise Review collected by and hosted on G2.com.
Provides insights into user behaviour on landing pages. Places where the interactions need to be changed, loading screens to be added etc. Helps in observing how the end user is interacting with your application & make the changes necessary to reduce friction points & tweak design language & UX if needed.
Also, one of the best tools to identify rage taps & track a metric that deals with user frustration Review collected by and hosted on G2.com.
It is a heavy software & have to send out as part of a very small base so as to not impact overall app load times & other things which can make one worry about sampling bias Review collected by and hosted on G2.com.
DevRev's integration with Slack is deep, the ability to create issues, assign members just through Slack bot commands is handy. Their integration with GitHub (pull requests) is also seamless to setup. Review collected by and hosted on G2.com.
Would like to see Kanban board view of the issues present instead of a list view. Review collected by and hosted on G2.com.
UserExperior provide the real time experience and what dificulties customer is facing if there is any bug or crash is there developer will be able to track it easily can fix it ASAP. Intergation is very quick and Implemetaion is quick Review collected by and hosted on G2.com.
1 thing i found missing here that dashboard custmization feature is less. if you want to enable or disable recording for coutry form portal which we can't do Review collected by and hosted on G2.com.
