As an intern who stepped into the professional world with minimal experience in payroll management, I found Deel to be an absolute game-changer. The intuitive platform took the daunting task of understanding international payroll complexities and distilled it into a user-friendly interface that even a novice like me could navigate with confidence. The onboarding process was streamlined and informative, making me feel well-equipped to handle tasks that were once foreign to me. Automated compliance features are a standout, ensuring that I don't have to spend countless hours on legal research. The multi-currency payout option is a breeze, allowing us to effortlessly compensate our global team members in their local currencies without a hitch. It's not just about efficiency; it's about the peace of mind that comes from knowing that the essential, yet intricate, parts of payroll are managed correctly. Review collected by and hosted on G2.com.
While my overall experience with Deel has been overwhelmingly positive, I've noticed that the customer support, albeit helpful, can sometimes be a bit slow to respond during peak hours. For someone new to payroll, immediate assistance can be crucial, and any delay, even minor, can amplify the stress of meeting payment deadlines. Additionally, while Deel's feature set is robust, I believe there could be more in-depth tutorials or a knowledge base tailored for complete beginners. It would be immensely beneficial to have more resources geared toward those of us who are not only new to Deel but to payroll processes in general. Review collected by and hosted on G2.com.
Video Reviews
Deel is great!
6,120 out of 6,121 Total Reviews for Deel
Overall Review Sentiment for Deel
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I have been using Deel for over two years now, and I feel I am fed-up with what they do!
Every time an error happen or something from them happens they refuse to admit their mistakes, they literally ignore every aspect of saying sorry and just try to find a different way of rounding up their mistake to cover it with words of emptiness, everyone in their support team give different SLAs based on whatever they think the CX like to hear and nothing realistic about it. Another issue again, and still no obvious way of admitting their mistakes, another payment delivery issue, another payment not sent but they say we did send it, or they wait for 3 days til they actually send it and then respond that they did.
I asked for a proof of payment and they haven't even provided that to me, they want me to wait 3 to 4 days to get a proof that I was even paid.
Deel is a money laundry app, and I don't recommend anyone using it. They charge us over $1000 a month for those payments yet they don't deliver them!! Review collected by and hosted on G2.com.
Their customer support is quite bad, they don't know to handle lateness queries, and they have no knowledge on how to handle clients. Deel's interface also lags a lot, so they need to update their payment and services deadline, as it can show something and the outcome will be completely something different.
Also their way of reply is very generic, it always feel like I am talking to an AI vs having a conversation with an actual human being.
Another thing, I'd love if Deel is like wize were you keep your money for as much as you'd love to, and don't have to withdraw it within a limitation of time. Review collected by and hosted on G2.com.
setting up the account was pretty simple, which doesn't happen in otherr payroll systems. It was working really fast, I had a pending payment for I just joined a new company and I hadn't stablished Deel payments, and I thought "well now I'll have to waith untill next paying period" but no, I created my Deel profile and the money is now here in like 48 hours. Also love that there's Wise integration and that it is $0, also, unlike other companies, they are really up front about their processing times (and apparently your money is ready even a little before the forecasted time, no delays). The fact that they sent me my money so fast while not on a payment day makes me think Custommer Support is strong in this company. Review collected by and hosted on G2.com.
not that I disliked something but I'd love to see more deposit options, I mean Wise is perfect but I'd like to eventually see DolarApp for instance. It is cool that there are bitwallet options, but for me particularly, Bitso wallet would be ideal or Dukaskopy to directly invest my money. But you guys are doing amazingly well. Review collected by and hosted on G2.com.
What i love about deel is how easy is to navigate you can send your money to your local bank wihout issues i love that when im inside my app i know where everything is i can review my contract set up automatic withdrawals i so easy also having a virtual is a plus i havent had a single problem with it always fast to track my expenses i love that i relieve notifications , having also perks and discounts in múltiple plataforms is also really cool becuase just for getting paid i enjoy multiple benefits i hope triste review gets to somenone keep up the good work Review collected by and hosted on G2.com.
What i diligencia about deel is that some of the offers are not worlwide i World love more local offers in guatemala or more worldwide discounts Review collected by and hosted on G2.com.
What I admire most about Deel is its ability to simplify and revolutionize global hiring. It empowers businesses to seamlessly onboard, manage, and pay talent across borders without the typical administrative complexities. The platform's innovative approach, transparency, and compliance focus make it a game-changer for modern workforces, fostering growth and collaboration on a global scale. Review collected by and hosted on G2.com.
While Deel is an impressive platform, one possible area for improvement could be enhancing user experience by providing more customizable reporting features and insights. This would help businesses gain deeper visibility into payroll trends and team performance. Additionally, expanding real-time support options could further streamline issue resolution for users. Review collected by and hosted on G2.com.
Deel makes getting paid from around the world super easy and worry-free. It helps companies follow local rules, offers different payment options like bank transfers and PayPal, and makes sure you get paid on time. They have simple contracts that match local laws, clear prices with no surprises, and 24/7 support if you need help. Plus, Deel connects with other tools you might use and keeps your information safe. It’s a great way to handle international payments and hiring without any hassle. Review collected by and hosted on G2.com.
I dislike the 3-5 business days it takes to process transactions for an international account; If there's an emergency, I would have to wait an additional 5 days to receive the money from out of my account to my international bank. Review collected by and hosted on G2.com.
Deel have a user-friendly interface that takes the headache out of onboarding international talent and managing contracts. Document verification is automated and quick. The platform's ability to handle payments in multiple currencies with automated scheduling is a game-changer. We can also get cards both virtual and physical in usd which hepled me a lot to buy subscriptions and softwares without worrying about low conversion rates and taxes. We can also withdraw a portion of salary in advance, amazing. They have rewards programs as well and offer discounts. I also appreciate the 24/7 customer support, which is a lifesaver when dealing with different time zones. Review collected by and hosted on G2.com.
On deel's part I can't think of anything to blame them. I have not found any problems or hiccups yet. Review collected by and hosted on G2.com.
The tracking information of your payment.
You can see when you will receive your next payment (Ex. "Coming in 9 days").
I had used Deel for 2 years, with a previous employer on a monthly base, and now again biweekly.
I recommended, for employers and contractors as well, as an easy way to pay for work and then transfer it to your bank.
Is easy to use, and to connect with other wallets, also customer support answers quickly.
In less than a month I was able to use the app without a problem. Review collected by and hosted on G2.com.
I didn't have issues with Deel. There are some functions like taxes that I don't use in my country. Some fees could be reduced, but I think that is going to depend on the amount of people who use that wallet or bank. Review collected by and hosted on G2.com.
The best thing about Deel is the number of options in which one could get paid in, also the commission rates are the lowest I have seen compared to other platforms I have used in the past. I really like how easy it is to use, very simple and effective to implement payments. In some occasions you could even get paid earlier then the predetermined payment day. And the withdrawl option pays you in seconds which I have never seen in other platforms as far as payroll. The platform is well integrated and it has a good number of features as well as a lot of discounts with many online compoanies. I use it frecuently and never had any issues with not one payment, something i cannot say with other patforms. If any questions, their customer service replies very quickly and they effectively help you faster than expected given customer service most of the time take their time to even reply to any questions. Deel overall has been a great experience! Review collected by and hosted on G2.com.
I honestly have not found any downside to using Deel so far, since I have used other platforms in the past and Deel is the best one I have ever used. Review collected by and hosted on G2.com.
Deel has completely simplified how we manage international hiring and payments at publica.la. The interface is intuitive, the documentation is clear, and customer support is responsive. What I value the most is how easy it makes compliance with local regulations, so we don’t have to worry about legal or tax details in each country. Plus, on the end users side, withdrawals are reliable and usually on time. Review collected by and hosted on G2.com.
Would be great if they could provide more information on withdrawals Review collected by and hosted on G2.com.
Deel is an incredible platform that truly simplifies everything related to global hiring and payments, but what stands out the most for me as an employee is Deel Advance. Having the ability to access a portion of my salary before payday, without hassle or complicated processes, provides an unparalleled sense of financial security and flexibility.
Beyond that, Deel’s user-friendly interface, seamless payroll system, and compliance handling make it feel like everything is taken care of effortlessly. It’s empowering to work with a platform that prioritizes both companies and employees, ensuring smooth operations and financial well-being. Review collected by and hosted on G2.com.
To be honest: nothing. Everything works great! Review collected by and hosted on G2.com.
