It is incredibly easy to learn and use. It allows you to keep memberships and accounts receivable/payable organized. The training that was provided was very helpful. I especially liked the fact that you could add notes regarding a member that could be seen by other employees. It helped the communication in our office to run smoother. Instead of always having to explain something to another employee, it was already there for them to read. Review collected by and hosted on G2.com.
Our Daxko Operations sometimes was not compatible with our cameras when we were trying to take membership photos. I'm not sure if that was an error on our part. It wasn't something that really effected our day to day business. Review collected by and hosted on G2.com.
48 out of 49 Total Reviews for Daxko Operations
Overall Review Sentiment for Daxko Operations
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Daxko Operations works very well for membership management. We use it daily to enter membership information and take attendance for our programs. Our families love the parent check-out process because it facilitates safe pick-up from only authorized people. Review collected by and hosted on G2.com.
Daxko Operations has limitations when it comes to tracking activity attendance. The reporting features are also somewhat limited, in comparison to other membership databases that we have used. Review collected by and hosted on G2.com.
I love how daxko can filter things. It goes from widest category and then further breaks it down in digestible chunks to smaller more specific categorys. Ive never had any non user error issues with finding members or programs! Review collected by and hosted on G2.com.
Every time I switch to a new computer that doesnt remember me, I have to go back into device settings and tell it again to use the topaz signing pad instead of my mouse to accept signatures. But thats by far not nearly as bad of an issue as it could be! Review collected by and hosted on G2.com.
I like the smoothness of each screen as far as when it comes to running in-real-time. Review collected by and hosted on G2.com.
If we reverse a $30 return fee, I don't like that fact that Daxko no longer deals with the account. Review collected by and hosted on G2.com.
The robust resources to aid in training and finding information. Customer Service has been able to help and give updates. Review collected by and hosted on G2.com.
The interface for our members is a difficult and not a one touch easy to navigate. The coding errors which have taken a great deal of time to fix preventing from me completing my job. In addition the payment processing hurdles. Review collected by and hosted on G2.com.
Managingn memberships, programs and reporting is very easy for even my novice staff members that claim they are not technologically oriented. Review collected by and hosted on G2.com.
The fundraising components are needing some refinments, but it is workable for our Ys needs. Review collected by and hosted on G2.com.
I have had good luck recently with their customer service reps via the chat. Review collected by and hosted on G2.com.
Most everything else! The articles they produce are hard to find and even harder to utilize. They do not allow much customization making the program a lot of their functionality not useful for us.
I also struggle as a smaller Y all their really nice add-ons like Daxko Engage, and others are too pricey!
The staff side of the program is not optimized for mobile so it is super difficult to use on the fly. Review collected by and hosted on G2.com.
I like that the system is user friendly for both frontline staff and directors. Customer support is always quick to assist with questions and troubleshooting. Review collected by and hosted on G2.com.
Creating custom reports could be more user friendly, but I appreciate that support staff will assist when asked. Review collected by and hosted on G2.com.
What I like best about Daxko Operations is its user-friendly interface and robust features that streamline management for health and wellness organizations. The customer support is exceptional, ensuring that users feel supported and empowered to maximize their operational efficiency. Review collected by and hosted on G2.com.
What I dislike about Daxko Operations is that some users find the learning curve steep, especially for new employees. Additionally, occasional system updates can disrupt workflow, requiring time to adjust and retrain staff, which can be frustrating. Review collected by and hosted on G2.com.
Easy to add programs and have people register online or in person. We are able to easily run monthly reports with membership info. Review collected by and hosted on G2.com.
No issues, I think this is a great program and I recommend it for any fitness center. Review collected by and hosted on G2.com.
