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Datadog Reviews & Product Details

EM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Datadog?

System stats, software stats, API endpoints, events, dashboards, alerts, mobile apps, all in one. Also basic APM and logging. Cloud integration plus agents, and extensible checks. Beats using something like nagios hollow. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

Expensive at scale, very little discounting. Review collected by and hosted on G2.com.

Recommendations to others considering Datadog:

Monitoring's complicated. If you just take the defaults on graphs and alerts you're not necessarily going to be seeing what you want to see - you have to understand the sampling and available analytics and stuff, it's simple to set up but can be complicated to get a visualization or alert that really gives you what you want. Support can help a lot, though. Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

Monitoring of systems and services for production SaaS applications. It helps us discover issues both before and after they happen, and we use the dashboards both for system status and for business level dashboarding. Review collected by and hosted on G2.com.

Datadog Overview

What is Datadog?

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.

Datadog Details
Product Website
Languages Supported
English, French, Portuguese, Spanish
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Product Description

Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.


Seller Details
Seller
Datadog
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@datadoghq
49,635 Twitter followers
LinkedIn® Page
www.linkedin.com
7,939 employees on LinkedIn®
Ownership
NASDAQ: DDOG
Description

Datadog is a monitoring and analytics platform designed for cloud-scale applications. It provides comprehensive observability solutions, enabling organizations to monitor their infrastructure, application performance, and log management in real-time. Datadog integrates seamlessly with various technologies and services, offering insights into system performance and operational efficiency. The platform is widely used by DevOps teams to enhance collaboration, troubleshoot issues, and optimize application performance. For more information, visit their website at [datadoghq.com](https://www.datadoghq.com/).


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Recent Datadog Reviews

ST
Siebert T.Mid-Market (51-1000 emp.)
4.0 out of 5
"Datadog ASM has really helped protect our application in real time with the WAF"
Protection of our apps with easy setup and hands-off prevention of attacks and scanning
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Best application for integrating backend service events and logs"
- Checking backing services events, error and logs - API test made easy
AY
Adarsh Y.Small-Business (50 or fewer emp.)
5.0 out of 5
"Datadog :A Powerhouse Monitoring Tool"
As an explorer who uses several monitoring solutions for cloud based applications, Datadog standout with its unique features. A key advantage of Da...
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4 people requested security information

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542 out of 543 Total Reviews for Datadog

4.3 out of 5
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542 out of 543 Total Reviews for Datadog
4.3 out of 5
542 out of 543 Total Reviews for Datadog
4.3 out of 5

Datadog Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Overall Review Sentiment for DatadogQuestion

Time to Implement
<1 day
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48+ months
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JY
Head of Engineering
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Datadog?

Their marketing is very strong. As I was choosing between Grafana vs Datadog, I believed datadog can solve my problems quicker and I am willing to pay more for that. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

1 months into datadog, my decision of choosing Datadog over Grafana is already biting me. None of my expectations were materialized

1. Datadog was not quicker to set up; there are less support docs/examples comparing to Grafana.

2. Datadog's support team are all about being "nice" instead of making real progress. Very inefficient.

3. When you are stuck, their support will remind you of the "switching cost" instead of solving real problems for you. Very distasteful.

4. I invested in a closed platform instead of an open source stack where I have a much easier time to extend and switch. Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

We have many microservices. As an executive, I needed a service catelog to track, monitor, and level up all of the services across all dimensions (APM, Cloud Cost, Incident, Log, etc). Review collected by and hosted on G2.com.

DP
VP of Engineering
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Datadog?

Is a tool that provides many services like infrastructure monitoring, logging, database monitoring, etc. The great about this is that all services are interconnected, so when a problem ocuurs in your systems you can configure Datadog to have end 2 end visibility of your platform, helping the engineers to debug and find problems easy and fast enough. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

Sometimes the ui is very overwhelming, specially at the beginning, so many buttons and features makes the platform very complex to use, so the leraning curve is a bit hard at the beginnning, once you learn to use it is really simple and intuitive Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

The monitoring and alerting systems we have in AWS and GCP are good to identify problems, but when it comes to review an end 2 end problem that there is no clue when the error is happening, datadog is providing the tools to follow step by step with full visibility of our systems. This is increasing the productivity of the engineering team a lot. We are right now finalizing our trial version but I can tell that not even getting the full potentil of it yet, is really promising what we achieved in just a few weeks. Very excited of what is coming with the new discoveries of this platform features Review collected by and hosted on G2.com.

NS
Associate Cloud Architect
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Datadog?

We have deployed Datadog for our all cloud deployments in AWS cloud. A large number of integrations allow us to literally monitor everything. From AWS cloud infra to hosted compute whether it be physical, virtual or serverless. We are using Datadog to monitor our endpoints and UI testing of the applications through synthetic tests.

Deployment is super easy and quick with highly skilled support team. Datadog is one of the most frequenctly used tool in our organization and its been great. Documentation is very detailed and has improved over time allowing us to setup everything without major hurdles. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

Some features are limited when compared to compatitors. We used to monitor the infra through NewRelic which offered more visibility into the running processes but Datadog is limited when it comes to manual process monitoring. Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

Visibility to monitor the infrastructure, network, applications and databases was needed to optimize cost and resource right sizing. We also needed to monitor the infra and applications to keep track of whats happening and troubleshoot issues when they arrise. Datadog has helped us in doing this and we are satified with it. Review collected by and hosted on G2.com.

SG
Associate Architect
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about Datadog?

Ecosystem and integration!

Effective communication between different Datadog products, such as APM and Infrastructure, shows detailed traces that I can drill down into to pinpoint the issue. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

There is a need for more improvements and features in the Datadog security lineup. A centralized SCA and SAST is lacking. Additionally, easier integration with MS Teams and other third-party software is necessary.

Flutter support in Real User Monitoring (it is not fully supported yet). Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

1. At one glance I can see status of my production environment.

2. If there is issue in midnight then watchdog given me exact context on where is the failure and which all microservices were involved along with CPU and RAM usage of given period.

3. If there is crash for mobile application then it directly reports and create errors error tracking which I can assign it to team.

4. If there is vulnerability in the production then it scan and report.

5. If someone is trying to hijack the system then I can block those IPs.

6. Datadog detects unusual activities and reports it.

7. We have configured reports which get sends daily at 9AM to see previous day statics for review purpose so we are proactive if there are any issues. Review collected by and hosted on G2.com.

BS
DevOps Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Datadog?

What I like best about Datadog is its comprehensive monitoring capabilities across multiple environments and services, especially in cloud-based infrastructures. The platform makes it easy to monitor everything in one place, from application performance and infrastructure health to logs and security. The real-time dashboards are highly customizable, allowing us to drill down into specific metrics and get a clear overview of our entire stack. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

As our usage grows and we monitor more hosts and services, processing costs also increase. There is a learning curve involved in creating custom queries within the log management interface. Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

Datadog helps us solve a range of monitoring and observability challenges across our infrastructure, particularly for our EKS clusters, AWS services, and application performance. By centralizing all these metrics in one place, it’s much easier to get a clear, real-time view of what’s happening across our system. Review collected by and hosted on G2.com.

ST
ISO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Datadog?

Protection of our apps with easy setup and hands-off prevention of attacks and scanning Review collected by and hosted on G2.com.

What do you dislike about Datadog?

Pricing is quite steep - there are probably specialised tools that are cheaper Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

Datadog is fully protecting our applications from malicious requests. It uses intelligent detection to allow regular traffic and block suspicious activity.

This stops security scans and other attacks right in their tracks. Review collected by and hosted on G2.com.

DL
Senior Software Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Datadog?

The user experience of DataDog is amazing. The granuality and flexibility of filters and charts makes it easy to quickly sift through large amounts of data and find what you need. This is especially useful when trying to quickly troubleshoot an incidents. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

One annoying thing about DataDog is working with IoC configurations that are defined in Terraform.

It's tough to make changes to your configurations because you need to deploy them in order to see if you did it correctly. It's also not possible to lock down resources defined with IoC, so sometimes people will edit something via the web UI that was conficuged in Terraform and then their changes will get reverted when Terraform re-deploys and they won't know why. Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

System observability and incident response. Review collected by and hosted on G2.com.

YM
Software developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Datadog?

One of the most thing being liked about datadog is the detailed information of the the track of the application, its request/response, error/log traces, complete api information with integration of the application servers, databases making sure the application remaining up and running throught the business working hours without any intereptions.

The complete visibility of the error traces makes it easy to track down any issues reported and thus making its fixes. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

When integrating the application its servers the database the cost is quite high. also when it comes to large applciation wiht heavy database it is tough to integrate. Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

Datadog helos in monitoing the entire application inclusing the servers, databases, api its request response error log and traces. Also with error success rates and different views a developer can easily configures the application in datadog and wntire application can be monitored easily in just few clicks. The benefits it gives to business is the applicaiton availability 24x7 and easy access to logs thus eliminating the problems and ensuring working of the application. Review collected by and hosted on G2.com.

AY
Application Performance Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about Datadog?

As an explorer who uses several monitoring solutions for cloud based applications, Datadog standout with its unique features. A key advantage of Datadog is its capacity to give a complete tech stack which is its core strength. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

Actually, I have no complaint of this product and I am fully satisfied. Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

Datadog makes it easy to visualize the infrastructure. It is easy to monitor easily you can analyze with logs. It can create custom alerts or automate them to give alerts. It helps to reduce complexity of cloud infrastructure and services. It also helps in log management and enables trouble shooting. Review collected by and hosted on G2.com.

JP
Full stack engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about Datadog?

I think Datadog is a must if you want to make sure that your product is performant and reliable. The fact that we can find and fix bugs before our users ever interact with our users is such a crazy advantage. The amount of helpful data that datadog provides with little to no setup is amazing. The team has built a great product and I am looking forward to upcoming features. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

The one disadvantage that Datadog has is that is very much built for power users. Terms like APM and RUM are so niche and difficult for new users to understand that datadog themselves had to build a whole learning/certification system in order to get people up and running in their system.

If Datadog wants to target users that are not engineers or data scientists - I believe that they will have to start rethinking their product from a UX/UI point of view. Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

Helping us better understand how our separate systems work together and how they can be improved to help our users. Review collected by and hosted on G2.com.