Cvent Event Marketing & Management Pros and Cons

I like the diversity of Cvent. It offers a lot of customization and features that you don't see in most registration tools. There is a wide variety of services and products and the way they can integrate easily with external systems is great. Review collected by and hosted on G2.com.

While the variety and customization of Cvent is great, the amount of customization can make the first couple of events tedious and time-consuming to set up because you have to ensure all of your settings are "just right". Once the first few events are created, the "copy event" feature makes the next round of events considerably easier. Review collected by and hosted on G2.com.

I have been using Cvent products for years. I love that all of my associates can view RFP's in real time and that clients can continue using Cvent when they book business with us by utilizing Passkey. Our team is utilizing Cvent products every day and it has helped streamline our processes. Review collected by and hosted on G2.com.

Some of my team members are not as tech-savvy as others and can find the many features overwhelming. Once you're familiar with all of the options, it's easy to find what you need but it can take time to learn all of the caveats. Review collected by and hosted on G2.com.

Cvent registration is an all-in-one system. You want attendees to feel like they are having a great experience for an event before they even leave. It is helpful to be able to house all of the information in one area for our client. You can collect all of the information you need for an event without worrying about losing any data. Also, it works great to communicate to attendees - invitation, travel letter and information, etc. Review collected by and hosted on G2.com.

Every now and then I will get a glitch or something that may not be functioning properly. However, Cvent has great customer service and they usually fix it rather quickly. Review collected by and hosted on G2.com.

Cvent is an excellent event management tool that my company has been using for over 11 years - and is our main conference/event tool. The product consistently improves year after year. Cvent’s customer support is outstanding, offering multiple support channels: direct calls for urgent issues, case submissions, and assistance from their friendly Account Executives. We also use Cvent’s on-site badge pick-up service, which makes the process seamless. Additionally, Cvent’s reporting capabilities are impressive, including web portals for non-Cvent users (typically management) to access reports. Creating event registrations is also straightforward, and the results look fantastic. Review collected by and hosted on G2.com.

The challenges we face with Cvent are minimal. Since we use Salesforce as our CRM, we rely on a third-party integration tool because Cvent’s native integration isn’t quite robust enough yet - but I admit that we have some advanced requirements. Additionally, while Cvent can be a bit pricey, the value it delivers makes it well worth the investment. Review collected by and hosted on G2.com.

We have used CVENT for many years now, as an organisation. It has shown to offer us continously good service, innovative practice and it stands out from other event management platforms.

LIKES:

- Streamline communication between attendee hub / webiste

builder and app

- Readily available information and support

- Brand / assets and video can be stored effectively and an "on

demand" option for event footage is a great element

- Embedding links vis blogs / webpages and registration forms

is straught forward Review collected by and hosted on G2.com.

There are not many issues with CVENT apart from the following:

- Logging in can be a challenge sometimes, especially with firewalls

- Integrating the design of the web and phone can also be a challenge Review collected by and hosted on G2.com.

Cvent is really easy to use. Their updates are always in line with the needs of the user.What I appreciate most about Cvent is how user-friendly their tools and platform are. The service representatives are incredibly helpful, and I find the webinars and knowledge base easy to understand. I’ve never been let down by their service, and every event I’ve managed has been executed flawlessly. It's a reliable partner for our event needs! Review collected by and hosted on G2.com.

I do not have anything that I dislike. I think they’re pretty great Review collected by and hosted on G2.com.

Love using CVENT Event Marketing and Management. Very easy to upload attendees and manage all of their details. Clients find the experience all inclusive as well. I also really appreciate CVENT support being available whenver needed! Review collected by and hosted on G2.com.

Do wish the registration site options were more vast. It seems like there are only a few options to choose from unless you get CVENT to make the website for you. Review collected by and hosted on G2.com.

Cvent's Event Management tool is easy to use, especially for managing events of all sizes. The platform has lots of time-saving benefits within it's intuitive website setup and administration tools, and is very helpful to simplify event planning and coordination. This makes it so much easier for our event team to manage and scale our event operations efficiently. Review collected by and hosted on G2.com.

I can't think of any cons. Maybe the cost? But I've been using this platform for years! There may be a learning curve, but once you get comfortable using it, you can't live without it. Review collected by and hosted on G2.com.

How easy it is to use for event planning - we ran a series of roadhshows and it was great to have a platform that covered so many different areas of event planning. Review collected by and hosted on G2.com.

Nothing comes to mind - only had positive experiences! Review collected by and hosted on G2.com.

Cvent support is available 24/7 and can troubleshoot with you over the phone or via chat.

The platform allows you to integrate your branding and customise the customer journey.

The on arrival kiosks were intuitive and well received by participants. Review collected by and hosted on G2.com.

Their abstract management portal could be enhanced to be more user friendly and to allow for information to flow into the event portal (I know they are working on the latter).

Group registration invoicing is not currently set-up. Review collected by and hosted on G2.com.