It's very intuitive and flexible once you get into the philosophy of the product. This may require a couple of attempts, so I recommend starting with a simple workspace, experimenting, and being ready to trash and start again if, on a stress test, it doesn't fit the purpose. This is especially true for task stages and automations, because you may think of a task as "open" or "backlog" being the same, but they're not. The same applies to "done" and "closed", especially when used as triggers to create recurring tasks.
In terms of features, the very cool thing is the number of integrations available, even in the free version. Calendars, of course, but also Office, email, Slack ... I'm sure I still have a few to discover.
I am neurodivergent, so I use it as a way to prevent the "doom pile" of overwhelming tasks. I use it every day. I've implemented everything myself. I never had to use customer support, and there are many helpful resources online. Review collected by and hosted on G2.com.
I see only two downsides:
- If you're stressed out by notifications, you can turn them off, but then ... what's the point eh? It does send a lot of emails. If you stay on top of your list, you don't get emails.
- If you start configuring a workspace using wrongly configured templates ... there is no "search and replace" to disseminate a modification to all spaces. Review collected by and hosted on G2.com.
Video Reviews
10,152 out of 10,153 Total Reviews for ClickUp
Overall Review Sentiment for ClickUp
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I use ClickUp all over. It is core to my daily workflow, project plan and knowledge base. I love how everything is on one place. I have used many tools over the years to help me keep track of work and clickup solves all the problems for me. I like the flexibility that clickup offers - I have made so many lists from tasks management, renovations, project management, software projects, property investing, meeting minutes and tracking info,. I feel that it is a must-have for any business- from one man shows to more corpotartes. Review collected by and hosted on G2.com.
I find clickup intuitive, but feel comforatble with technology. Review collected by and hosted on G2.com.
ClickUp is an all-on-one tool we need for our company. We love it because it includes a lot of tools we need for our collaboration, management and so on. Besides, ClickUp is very active with many new features or improvements released every month.
Another reason we love to go with ClickUp for a longterm journey is the good pricing structure they have. The price is reasonable and very compatible with the other management tool. Review collected by and hosted on G2.com.
Currently we don't have much disappointed things with using ClickUp. However, I hope that new features that they add in the future won't affect the performance of the platform. Please should always care about performance and stable of of the cache system of your product. Review collected by and hosted on G2.com.
What I love most about ClickUp is how effortlessly it brings our team and clients onto the same page.
The platform gives us everything—from Kanban boards and Gantt charts to Docs and whiteboards—in one place, so we can brainstorm, plan, and execute without hopping between tools.
Real‑time comments, easy @mentions, and granular permissions mean clients can see exactly what they need (and nothing they don’t) while still collaborating directly in the task or doc. Add in powerful automations, custom fields, and integrations with Slack, Google Drive, and Zoom, and ClickUp becomes a true “command center” that keeps projects moving and communication crystal‑clear. Review collected by and hosted on G2.com.
Because ClickUp packs so much power under one roof, it can occasionally feel like drinking from a firehose. New teammates—and even some clients—need a solid onboarding session before they’re comfortable navigating all the views, hierarchies, and settings. The depth of customization is fantastic, but it also means you can spend a lot of time tweaking rather than doing. We’ve also noticed that large workspaces (thousands of tasks, lots of automations) can lag or throw the occasional “Something went wrong” error, especially in the desktop app. The mobile experience is improving but still feels pared‑down compared with the web version, and native reporting dashboards sometimes require creative work‑arounds or third‑party tools to get the exact metrics we want. In short, ClickUp’s versatility is both its superpower and its biggest hurdle. Review collected by and hosted on G2.com.
As a small marketing agency, I love that ClickUp solved my biggest pain point - automating client approval workflows. After struggling with Notion for two years, the ability to set up automations in seconds (that move items from team view to client view) has been revolutionary. ClickUp replaced multiple subscriptions (Loom, Slack, and Notion) while providing an organized system with dedicated lists, folders, and docs that don't require building from scratch. Everything feels naturally organized, saving hours previously spent just maintaining our workspace, and allowing more time for actual client projects. Review collected by and hosted on G2.com.
While transitioning from Notion, my team is still figuring out certain ClickUp features, which has created a slight learning curve. If you've built extensive systems in another platform, expect some adjustment time as you learn ClickUp's approach to similar functions. I wouldn't say there's anything I truly dislike - the transition period is the only challenge we've experienced so far. Review collected by and hosted on G2.com.
In my first review (2021), I mentioned the inability to easily look at the time tracked by project or team member during a given period. This has since been updated and now there's an easy-to-use dashboard that does exactly this! I've been able to stop using the other time tracking app I used and now use ClickUp for that instead.
They've also released customizable dashboards for spaces and folders which I LOVE. We're able to keep important documents, links, and resources all in one easy-to-find place. You can also add widgets that breakdown tasks by assignee, time spent on the project, overdue tasks, etc. It's all super customizable and has made using ClickUp for project management even more seamless. Review collected by and hosted on G2.com.
Organizing ClickUp docs could definitely use some work. Adding tags to a document has become part of their more expensive tiers, which was the easiest way to view all the documents for a specific client/subject/etc. It would be great if they gave the ability to sort docs into folders within the docs tab, similar to Google Drive. Review collected by and hosted on G2.com.
ClickUp gives me full operational visibility without sacrificing flexibility. I can build custom dashboards to monitor strategic KPIs, use multiple views to manage complexity, and keep all teams aligned. It supports both high-level planning and daily execution seamlessly. Review collected by and hosted on G2.com.
The mobile experience can feel a bit clunky when switching between workspaces or dashboards, and some visual updates occasionally impact performance. Nothing critical. Review collected by and hosted on G2.com.
ClickUp is an incredibly versatile platform that keeps my team organised and on track. The task management and scheduling features make it easy to stay on top of deadlines, while the real-time updates ensure we always know what everyone is working on. The number of features—custom views, automation, and integrations—means we can tailor it perfectly to our workflow. ClickUp isintuitive and easy to use. Review collected by and hosted on G2.com.
Nothing that I can think of right now! It has everything we need and more. Review collected by and hosted on G2.com.
The best part about ClickUp is the ability to create custom dashboard that prioritise certain types of tasks. It's easy to use the workload view to assign these tasks around your team, and share the aforementioned dashboards with your clients so that they can see what's important to them in a dedicated area. Best of all - it integrates with existing services such as GitHub and if you're a developer, it's easy to create custom integrations if that's more your jam. I now use this on a daily basis to manage all of my projects. Review collected by and hosted on G2.com.
Biggest con has to be speed and memory usage with larger projects, although it's easy to get in touch with support regarding this and they are consistently updating the app to improve this. It can also take a good while to set everything up to work how you want it to and implement it into your current systems, but trust me, it'll be worth it once this has been done. Review collected by and hosted on G2.com.
At Flying Kiwi, we’ve tried many different tools for project management and internal communication—but ClickUp is the one that finally ticks all the boxes. It’s smart, innovative, and incredibly well-organized. Whether it’s managing tasks, tracking progress, or staying in sync as a team, ClickUp does it all seamlessly.
What really sets it apart is how it keeps evolving. With new features constantly being added, ClickUp keeps getting better, making our workflow even smoother. It’s the perfect match for the way we work. Highly recommended! Review collected by and hosted on G2.com.
If there’s one minor drawback, it’s that the learning curve can be a bit steep at first due to the many options. But once you’re familiar with it, the possibilities are endless. For us, ClickUp is exactly what we needed. Review collected by and hosted on G2.com.
Very easy to use and build upon. You can build a really simple project, and continue to build upon it constantly. Really easy to implement dashboards, reports, analytics & KPIs, for constant improvement. Customer support is quick to respond and the built-in Bot is really helpful as well. Integration with 3rd party tools is super easy, even if ClickUp doesn't have direct integration with some tools, you can integrate zapier, integromat or Make to complete additional (non-direct) integrations super easy. Review collected by and hosted on G2.com.
Haha, this might sound crazy, but absolutely nothing! :) Review collected by and hosted on G2.com.