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ClickUp Reviews & Product Details

MF
Peoplesoft Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ClickUp?

its user-friendly interface, task management capabilities, project tracking and reporting tools, time tracking, and integrations with other software tools. Additionally, ClickUp offers various views such as a list view, board view, calendar view, and Gantt chart view to help teams visualize their tasks and projects in different ways. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

it can be overwhelming for users who are new to project management tools or who prefer simpler interfaces. It can be better by Improving onboarding: ClickUp could offer more guided tours or tutorials to help new users understand the various features and functionalities of the tool. The onboarding process could be more interactive and engaging, allowing users to learn at their own pace. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

Without a centralized tool for managing tasks and projects, teams can become disorganized, leading to missed deadlines, duplicated efforts, and other inefficiencies. ClickUp provides a centralized platform for managing all aspects of a project, from task assignments to progress tracking, helping teams stay organized and on track. Review collected by and hosted on G2.com.

ClickUp Overview

What is ClickUp?

ClickUp is the everything app for work. It's the only platform that combines project management, knowledge management, and conversations, all in one place—accelerated by the world's most complete work AI, so teams can get work done, faster. Execute projects with ease, collaborate better whether you're in real-time or async, and unlock a new level of visibility into workflows, automations, requests & approvals, Goals & OKRs and so much more. With 10+ apps in one platform, ClickUp has everything you need to plan, track, manage and execute your work, all in one place. ClickUp works with over 3 Million teams to solve a multitude of use cases across a wide range of departments and industries. Most notably, ClickUp supports: project management, portfolio tracking, marketing campaign management, resource and demand management, IT projects, service delivery, OKR tracking, CRM, customer collaboration, agile development, product management, roadmapping, strategy planning and so much more.

ClickUp Details
Product Website
Languages Supported
English
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Product Description

ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.

How do you position yourself against your competitors?

ClickUp is the only platform that combines native real-time chat and video messaging alongside project and knowledge management. This combined trifecta offers everything you need to do your best work, and do it smarter and faster with the power of AI at your fingertips.

The customization capabilities within ClickUp are unmatched in the market today. ClickUp offers over 15 different view types, allowing you to easily create custom views for individual team members while maintaining standardization across teams and throughout entire organizations.

Additionally, the ease of use and intuitive UI ensures ClickUp is a highly adopted platform. With more people using the platform to track and manage their everyday work, AI becomes more contextual and powerful.


Seller Details
Seller
ClickUp
Company Website
Year Founded
2017
HQ Location
San Diego, California
Twitter
@clickup
68,283 Twitter followers
LinkedIn® Page
www.linkedin.com
1,223 employees on LinkedIn®
Description

ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate. ClickUp is trusted by millions of users and over 100,000 teams at the world's best companies like Google, Airbnb, Uber, and Nike.


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Recent ClickUp Reviews

TG
Timothy G.Small-Business (50 or fewer emp.)
4.5 out of 5
"Using ClickUp on a daily basis"
I like the way you can search absolutely anything. I like the simplicity of the job cards
KQ
Khawar Q.Mid-Market (51-1000 emp.)
5.0 out of 5
"An Awesome Tool for All Needs"
New features and a solid solution for different problems. This software provides options to add your reminders, tasks, synchronize your calendar, t...
JA
Jessica A.Small-Business (50 or fewer emp.)
4.5 out of 5
"One of the best process management platforms"
The customizable interface that meets my different needs.
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10,127 out of 10,128 Total Reviews for ClickUp

4.7 out of 5
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10,127 out of 10,128 Total Reviews for ClickUp
4.7 out of 5
10,127 out of 10,128 Total Reviews for ClickUp
4.7 out of 5

ClickUp Pros and Cons

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Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Overall Review Sentiment for ClickUpQuestion

Time to Implement
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48+ months
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CH
Founder + CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about ClickUp?

In my first review (2021), I mentioned the inability to easily look at the time tracked by project or team member during a given period. This has since been updated and now there's an easy-to-use dashboard that does exactly this! I've been able to stop using the other time tracking app I used and now use ClickUp for that instead.

They've also released customizable dashboards for spaces and folders which I LOVE. We're able to keep important documents, links, and resources all in one easy-to-find place. You can also add widgets that breakdown tasks by assignee, time spent on the project, overdue tasks, etc. It's all super customizable and has made using ClickUp for project management even more seamless. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

Organizing ClickUp docs could definitely use some work. Adding tags to a document has become part of their more expensive tiers, which was the easiest way to view all the documents for a specific client/subject/etc. It would be great if they gave the ability to sort docs into folders within the docs tab, similar to Google Drive. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

I've been using ClickUp primarily to manage several projects with my team. It's really helped us stay on track, especially while working remotely. It's great because I can log in and see a project's status without having to interrupt their day. We can also communicate directly under a task which means all of the information stays in one space. We hardly ever use Slack anymore because ClickUp is so much more efficient. Review collected by and hosted on G2.com.

IJ
IT Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickUp?

ClickUp gives me full operational visibility without sacrificing flexibility. I can build custom dashboards to monitor strategic KPIs, use multiple views to manage complexity, and keep all teams aligned. It supports both high-level planning and daily execution seamlessly. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The mobile experience can feel a bit clunky when switching between workspaces or dashboards, and some visual updates occasionally impact performance. Nothing critical. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

ClickUp solved one of my biggest challenges as a COO: having a complete, reliable view of what each team is doing, in real time. Unlike other tools like Trello, which felt too limited for growing operational complexity, ClickUp brings me confidence in tracking tasks, people, and deadlines — with the depth I need. It also unlocks more autonomy and clarity for teams, with flexible task structures, templates, and automation. It helps me lead with visibility and act with precision, without having to micromanage or chase information across multiple tools. Review collected by and hosted on G2.com.

TA
Group Sales and Marketing Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickUp?

ClickUp is an incredibly versatile platform that keeps my team organised and on track. The task management and scheduling features make it easy to stay on top of deadlines, while the real-time updates ensure we always know what everyone is working on. The number of features—custom views, automation, and integrations—means we can tailor it perfectly to our workflow. ClickUp isintuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

Nothing that I can think of right now! It has everything we need and more. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

ClickUp helps streamline project management, team collaboration, and task organisation, eliminating the need for multiple tools. It centralises all our work, making it easy to track progress, manage deadlines, and ensure accountability across the team. The automation features save time on repetitive tasks, while custom dashboards provide a clear overview of ongoing projects. This has significantly improved efficiency, reduced miscommunication, and allowed us to focus more on strategic work rather than admin-heavy coordination. Review collected by and hosted on G2.com.

MA
Software Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickUp?

The best part about ClickUp is the ability to create custom dashboard that prioritise certain types of tasks. It's easy to use the workload view to assign these tasks around your team, and share the aforementioned dashboards with your clients so that they can see what's important to them in a dedicated area. Best of all - it integrates with existing services such as GitHub and if you're a developer, it's easy to create custom integrations if that's more your jam. I now use this on a daily basis to manage all of my projects. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

Biggest con has to be speed and memory usage with larger projects, although it's easy to get in touch with support regarding this and they are consistently updating the app to improve this. It can also take a good while to set everything up to work how you want it to and implement it into your current systems, but trust me, it'll be worth it once this has been done. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

Being able to be open and transparent with clients about where the status of tasks is. Review collected by and hosted on G2.com.

KE
Lead Creative
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickUp?

At Flying Kiwi, we’ve tried many different tools for project management and internal communication—but ClickUp is the one that finally ticks all the boxes. It’s smart, innovative, and incredibly well-organized. Whether it’s managing tasks, tracking progress, or staying in sync as a team, ClickUp does it all seamlessly.

What really sets it apart is how it keeps evolving. With new features constantly being added, ClickUp keeps getting better, making our workflow even smoother. It’s the perfect match for the way we work. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

If there’s one minor drawback, it’s that the learning curve can be a bit steep at first due to the many options. But once you’re familiar with it, the possibilities are endless. For us, ClickUp is exactly what we needed. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

ClickUp helps us centralize everything, from project planning and task management to internal communication. Before, we used multiple tools to stay organized, which often led to confusion and things slipping through the cracks. With ClickUp, everything lives in one place, making collaboration smoother, progress more visible, and priorities easier to manage. It saves us time, keeps everyone aligned and supports a much more efficient workflow. Review collected by and hosted on G2.com.

BP
Lead Digital Project Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickUp?

Very easy to use and build upon. You can build a really simple project, and continue to build upon it constantly. Really easy to implement dashboards, reports, analytics & KPIs, for constant improvement. Customer support is quick to respond and the built-in Bot is really helpful as well. Integration with 3rd party tools is super easy, even if ClickUp doesn't have direct integration with some tools, you can integrate zapier, integromat or Make to complete additional (non-direct) integrations super easy. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

Haha, this might sound crazy, but absolutely nothing! :) Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

When I report a bug to ClickUp support, response and bug resolution is really fast, which benefits us and our clients to become more structured. ClickUp solves complicated product & project management that we deal on a daily basis, implementing and organizing a project/product in ClickUp is excellect. Organizing projects in other tools wastes admin and PM time, where we could focus on product/project delivery instead of configuring complex fields & reports.. Review collected by and hosted on G2.com.

CC
Head of Paid Search
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickUp?

Assigning tasks, tracking project progress, integrations, and also the ability to create task and list templates that auto-assign to the right people and make sure things are standardized and nothing falls through the cracks.

We use it every day and work to consolidate everything internally and externally for clients to have everything in one place that they can easily access.

Their support is also really helpful and they have a lot of good docs/blog articles for how to implement things more easily.

The basics are easy to implement, it's the more complicated stuff like integrations and automations that take more time and experience. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

It would be really nice if they add more integrations and if the ClickUp AI was better at generating reports of what users are doing and giving actual feedback/insights/action items for how to improve workflows rather than just a summary of what tasks people have completed. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

It's helping to consolidate everything in one place so that we don't need to use tons of different project management tools and documentation tools. It also helps a lot for client experience since we can make private external-facing folders shared with them where they can create tasks, view meeting notes, strategy docs, and create their own as well. Review collected by and hosted on G2.com.

KE
Business Strategist and Photographer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickUp?

What can I say bad about ClickUp? It has continued to be the most up to date, streamlined platform out there. Whether you need a simple project management platform, or a complex all inclusive management platform, ClickUp can always rise to the occasion. The flexibility and reporting alone is what makes this app incredible. You can become a master documenter and task tracker with this platform. I will always use ClickUp for myself and my clients to create custom spaces that fit their businesses. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The ONLY two complaints I have about ClickUp is their flexability within their pricing structure and their chat feature. Sometimes my clients can't afford the more expensive plans but they need one or two features to really help their business sour. ClickUp, please don't get greedy! Chat feature is also a bummer. I need something like Slack and I don't find the notification system reliable. They need to build a dedicated chat feature outside of the list/space. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

ClickUp is solving having all I need in one space to get all my client work organized and on time. I use the due date feature to keep me on track. The ability to build out a space for each client and see my overview on the everything tab saves my life time and time again. Review collected by and hosted on G2.com.

MR
CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about ClickUp?

The interconnectivity of all things makes keeping track of what's important a breeze. Building in automation, wikis, and workflows makes day-to-day tasks so much easier and faster. ClickUp is my central hub for everything I do in my business and I wouldn't have it any other way. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

I think some of the user permissioning systems are locked behind higher paywalls than seems reasonable for growing businesses. I would love if ClickUp built in some true CRM capabilities so it can be used to that end better without having to use tons of Zapier automations. Review collected by and hosted on G2.com.

Recommendations to others considering ClickUp:

Definitely use it. Get rid of sticky notes, spreadsheets, notepads, Google tasks, calendar tasks, email tasks. ClickUp does it all. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

Keeping track of both small and big tasks. Keeping the team organized. Maintaining a healthy and efficient paper trail. Decluttering my email inbox. Planning ahead. The list goes on. Review collected by and hosted on G2.com.

DB
Managing Director
Consulting
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about ClickUp?

ClickUp can do anything, but doesn't have to. They've found an excellent way to design the user interface so it isn't difficult or overwhelming, yet you have nearly limitless opportunities on how to use the tool. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

Their mobile app and automation could use some improvements, but they did completely rehaul their mobile app and it's 100x better. Likewise, automation depends on your ability to set it up, use it correctly, and your plan purchased. Both are not major dislikes. Review collected by and hosted on G2.com.

Recommendations to others considering ClickUp:

Figure out how to make this tool the single source your team goes to. There are great ways to make this an all-in-one source/hub. It's a great fit for this, in addition to project management in general. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

Keeping internal and client projects organized. It's a way to free the mind, set priorities, and coordinate efforts (both my own and my team's). Review collected by and hosted on G2.com.