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ClickUp Reviews & Product Details

Maria  P.
MP
COO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about ClickUp?

It has all the apps and functions you may need for a functional agency. We don't need to have a lot of tasks open, as ClickUp allows us to do everything in one place. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

Sometimes it's slow, or they take too much time solving bugs. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

They are working on creating different types of tasks, which will be really helpful for us to differentiate the different areas we manage on ClickUp. Review collected by and hosted on G2.com.

ClickUp Overview

What is ClickUp?

ClickUp is an all-in-one productivity platform. It’s the hub where teams come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, Whiteboards, and more. Easily customized with just a few clicks, ClickUp lets teams of all types and sizes deliver work more effectively, boosting productivity to new heights.

ClickUp Details
Product Website
Languages Supported
English
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Product Description

ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.

How do you position yourself against your competitors?

Teams waste so much time switching between tools—ClickUp's mission is to save people time by replacing those tools with one. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate. With tasks, docs, goals, and more, over 800,000+ teams use ClickUp to save one day every week. Unlike other tools, ClickUp scales with you—from a single power user to 10,000+ employee enterprise, ClickUp works for everyone.


Seller Details
Seller
ClickUp
Company Website
Year Founded
2017
HQ Location
San Diego, California
Twitter
@clickup
68,220 Twitter followers
LinkedIn® Page
www.linkedin.com
1,223 employees on LinkedIn®
Description

ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate. ClickUp is trusted by millions of users and over 100,000 teams at the world's best companies like Google, Airbnb, Uber, and Nike.


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Recent ClickUp Reviews

Maria  P.
MP
Maria P.Small-Business (50 or fewer emp.)
5.0 out of 5
"ClickUp changed our lives and made our operations something fun to work in!"
It has all the apps and functions you may need for a functional agency. We don't need to have a lot of tasks open, as ClickUp allows us to do every...
Maulik V.
MV
Maulik V.Mid-Market (51-1000 emp.)
4.5 out of 5
"Click up is very easy to use and useful to maintain daily tasks management"
I have used ClickUp daily in our organization. I have used it to manage tasks and time. It provided time tracking and various dashboards to track d...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"ClickUp Review - Great for project management and team communication!"
ClickUp has helped me and my team keep tasks super organized which ultimately helps us deliver the best services to our clients!
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ClickUp Security
Get security information from ClickUp to help you buy the right software. View Security Information
ClickUp security information includes:
GDPR (General Data Protection Regulation)
SOC 2 (System and Organization Controls 2)
HIPAA (Health Insurance Portability and Accountability Act)
PCI DSS (Payment Card Industry Data Security Standard)
ISO 27001 (International Organization for Standardization)
CSA (Cloud Security Alliance)
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CSA (Cloud Security Alliance)

ClickUp Media

ClickUp Demo - List View
List View is the perfect way to manage, view, and make changes to all your tasks.
ClickUp Demo - Board View
Board View's powerful drag-and-drop interface makes it the go-to view for agile teams, but every user can utilize the convenience offered in this view.
ClickUp Demo - Calendar View
Calendar View is your place for planning, scheduling, and resource management.
ClickUp Demo - Box View
Box View is the perfect place to gain insight into your teammates' workflows.
ClickUp Demo - Dashboards
Dashboards allow you to build customized summaries for a high-level overview of your work and to see exactly how work is progressing.
ClickUp Demo - Whiteboards
Create Whiteboards to track your sprint planning, brainstorm marketing collateral concepts, or help distributed teams work together.
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Video Reviews

10,066 out of 10,067 Total Reviews for ClickUp

4.7 out of 5
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10,066 out of 10,067 Total Reviews for ClickUp
4.7 out of 5
10,066 out of 10,067 Total Reviews for ClickUp
4.7 out of 5

ClickUp Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ClickUpQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Peter P.
PP
CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickUp?

One of the biggest game-changers has been ClickUp’s integrations and API capabilities. We’ve automated nearly half of our manual tasks, significantly improving efficiency and freeing up time for higher-value work. The ability to customize dashboards, set up automations, and integrate with our existing tools makes ClickUp an indispensable part of our tech stack. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The only area we’d love to see improved is the access requirements for our client portals. Setting up permissions could be a bit more user-friendly, especially when managing external users. A more streamlined way to grant access would make ClickUp even better for client collaboration. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

ClickUp has helped us eliminate scattered workflows and manual processes, making project management seamless. With its time tracking and integrations, we now have real-time insights into client profitability, allowing us to make data-driven decisions on resourcing and pricing. Automations and streamlined task management have saved our team countless hours, reducing operational bottlenecks and improving overall efficiency. Review collected by and hosted on G2.com.

Gustavo V.
GV
Director, Financial Planning &amp; Analysis
Hospital & Health Care
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickUp?

They started off with a great start on having project mgmt., note-taking & documentation, collaboration tools, and task management tools all in under one roof. However, after over 4 years of using it for both business and personal, and being a paying subscriber, I am ready to move on. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

TERRIBLE support. Forget about trying to reach a live human being, whether through email, chat, or phone. I'm still waiting for a response to my Gantt chart not accepting start/stop times to my tasks afer a week of submitting a ticket. You also have no way of exporting your documents or notes out of this system and into word or some other editable text program. The Time keeping module randomly changes your hours, so using it as a reliable time-tracking tool is out of the question. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

as of now, it is NOT solving any problems because the system is still too buggy, and support is non-existent Review collected by and hosted on G2.com.

Daria G.
DG
Performance Marketing Lead
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about ClickUp?

- It's flexible, meaning you can configure it how you need it to be, making it suitable for any team: technical teams like IT, marketing, creative teams etc.

- It has revolutionized the way our teams communicate and keep track of our work because now we're not using different systems to keep track of updates on campaigns and activities. We just log in daily (or rather hourly!) in ClickUp and check the updates directly on the task card.

- The support from the ClickUp team is fantastic. I love that they listen to their community and make tweaks and updates that we actually request. They have a features request page where you can make requests and upvote other people's requests and it's not just for show. A lot of the requests I've upvoted in the past have actually been implemented.

- Tech issues are rare and get fixed quickly. Most recent issue I had was solved in a matter of 30 mins, via chat directly on the platform. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

- Sometimes, you need to refresh the page for the latest updates to be visible.

- Board view has been slow to update more recently, but issue gets fixed with a refresh

- ClickUp does have some out-of-the-box templates you can use to start right away, if you are part of a larger team or if your use cases are a bit more complex, implementation on your own can be quite tricky.

- If you are an Enterprise company like us and have very strict IT security policies, you might have trouble leveraging some of the integrations that ClickUp offers with other products, however that can vary depending on the company's internal policies. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

- Improved cross-team collaboration and productivity

- Single source of truth for our projects and activities, no longer distributing the communication on multiple platforms, making it easier to keep track of updates.

- Transparent ticketing system and ticket management for marketing teams

- More visibility over marketing planning which decreases likelihood of cross-overs in terms of activities that are targeting similar audiences. Review collected by and hosted on G2.com.

Marco S.
MS
Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickUp?

What I love most about ClickUp is how it replaces multiple tools in one place. No more switching between multiple apps. It offers an unparalleled number of features compared to other software.

It's also highly customizable to fit any workflow thanks to features like multiple views that let me set up projects exactly how I need, dashboards that give me a clear view of reports and stats, and automations that save me hours by handling repetitive tasks. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The only downside is that ClickUp can be a bit slow or glitchy sometimes, but honestly, it’s not a big deal. With everything it does, a little lag here and there is totally fine. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

ClickUp helps me structure my consulting workflow by creating custom templates for client projects, deliverables, and reporting. It integrates automation to reduce repetitive administrative work, such as setting up new projects, managing tasks automatically, and sending reminders. And it optimizes dashboards for real-time visibility into project progress, revenue tracking, and performance insights.

The results: faster client onboarding, time saved through automation of admin tasks, and improved client communication and transparency via shared dashboards. Review collected by and hosted on G2.com.

Laura D.
LD
Capacity Building Officer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickUp?

The ability to show all team members' workloads in one place, including workshops and vacations has been a game changer. Also, the ability to save and reuse templates for preparing for those workshops has increased our productivity and reduced errors and frustration. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

I dislike the push toward AI and all that it can do--for an additional price of course--when we don't want it. I get my hopes up for a new productivity idea only to have them crash down when I see it's done through AI. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

1. Our team is spread over four time zones in three different countries. We must have clear communication between our team members or there is a minimum one-day delay. Assigning tasks to each other instead of emailing or sending Teams messages is much more efficient. We chat and update through the task itself so it's much easier to find those related conversations instead of wondering "was that message in an email or did she message me?" and "When was that needed?" or "How urgent is it?" All of those questions are answered in a well-crafted task.

2. When we do a one-off project we can create a separate task list with its own statuses and work flow. We aren't tied into doing everything the same way or "making do." Review collected by and hosted on G2.com.

Eloiza S.
ES
Entrepreneur
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about ClickUp?

All the great features from all the project tools are combined into 1 single platform.

Automations make process flows efficient and effective. It saves us time from doing manual work.

The hierarchy is the best in getting a bird's view of the whole business. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

I wish all features in the roadmap can be built faster. I am too excited with the remaining features. It is already doing a lot for me and we can achieve more with the new features ClickUp can roll out. We want to completely move away from other tools. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

Working on multiple platforms where you don't know where everybody is with their progress.

The team can finally work in 1 place and collaborate faster.

The prices for all subscritions for those other tools, ClickUp is still the most economical choice to manage your business. Review collected by and hosted on G2.com.

Response from Shanee Shepardson of ClickUp

Hey, Eloiza!

We really appreciate you taking the time to leave such a thoughtful review!

We're so happy to hear that you're enjoying a productivity boost with ClickUp!

Don't hesitate to reach out if you need anything at all!

Have an amazing and productive day!

Joshua B.
JB
Product &amp; Project Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickUp?

ClickUp is super customizable, so I can set up different views according to the needs of a project or team. It has a lot more functionality than other competitors, because it has Chat, Docs, Forms, Time Tracking, and more, making our workspace very integrated. For how powerful it is, it's also easy and fun to use. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The main con of ClickUp is that it can sometimes be a bit buggy and glitchy, but for small to medium sized companies I doubt that's a big issue. Every once in a while we run into issues, but support does well at responding to those. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

ClickUp allows us to effectively track and manage all of our projects, manage our product development, and document important information. Because it's so integrated, ClickUp helps us easily access information and cut down on time spent across apps. Review collected by and hosted on G2.com.

Erica B.
EB
Virtual Assistant and Community Engagement Coordinator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about ClickUp?

We use ClickUp as a way to keep track of all of our client information and tasks for our team. Not only is it a great way to store details and keep track of workflows, but it's so user friendly! Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The only thing that I dislike about ClickUp is there is not really a universal way to make changes to certain things, but that is more a personal preference. When customizing columns for the same folders, it would be nice to apply all. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

It is a great way for use to have one spot to track the information and tasks for each of our clients. We area Virtual Assistant agency that uses ClickUp for our onboarding process, as well as tracking our client information and team information. It's a one stop shop for us. Review collected by and hosted on G2.com.

Response from Jessica Surita of ClickUp

Hey Erica! Thanks so much for the review. We really appreciate the feedback!

Also, we love hearing ideas for improvements from our users and we'd love for you to share your universal change suggestions on our feedback boards! Our Product team reviews every post and that's truly the best way for your ideas to be considered!🌟

See how ClickUp improved
CF
Process Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about ClickUp?

ClickUp allows us to house all our projects in one place with ease. With each project, there can be issues or hurdles the team has to overcome, but ClickUp allows us to communicate quickly to those who we need to reach. Automations have allowed us to take a very outdated and time-consuming process to make it flow quicker and more accurately. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The one issue I have with ClickUp is set to be fixed soon in the first quarter of next year: speed. We use this platform beyond the average user/company, and with that said, we house A TON of data per project. We showed our setup to some folks who work at the company, and even they were surprised at the level of detail we captured. With all that said, the speed is set to improve light-years soon, and we look forward to that. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

Coming from Excel spreadsheets, ClickUp is solving all our issues, even those we were unaware of. We can track the phases of each project now with ease. The ability to house unlimited data about each project in one place that instantly gets updated to all owners is possible now. Sharing and collecting documents and other attachments for each project is seamless. Review collected by and hosted on G2.com.

Response from Shanee Shepardson of ClickUp

Hey, Charles!

We really appreciate you taking the time to leave such a thoughtful review!

We're so happy to hear that you're enjoying a productivity boost with ClickUp!

Don't hesitate to reach out if you need anything at all!

Have an amazing and productive day!

Jenny P.
JP
Project Management Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickUp?

ClickUp ist extrem flexibel und passt sich perfekt an unterschiedliche Arbeitsstile an. Besonders hilfreich sind die vielen Ansichten wie Liste, Board oder Gantt-Diagramm, die Zusammenarbeit im Team erleichtern. Die regelmäßigen Updates sorgen zudem für kontinuierliche Verbesserungen. Der Kundensupport ist schnell, freundlich und hilfreich. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

Die Vielzahl an Funktionen kann anfangs überwältigend sein, und es dauert etwas, bis man sich eingearbeitet hat. Bei großen Arbeitsbereichen kann es gelegentlich zu Ladezeiten kommen. Die Sprache ändert sich oft auf Englisch, obwohl Deutsch ausgewählt wurde. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

ClickUp hilft mir, meine Aufgaben und Projekte an einem zentralen Ort zu organisieren, sodass ich nicht zwischen verschiedenen Tools wechseln muss. Besonders nützlich ist die Möglichkeit, Aufgaben flexibel zu strukturieren und den Fortschritt mit unterschiedlichen Ansichten zu verfolgen. Dadurch spare ich Zeit und behalte immer den Überblick über meine Prioritäten. Review collected by and hosted on G2.com.