ClickUp Reviews & Product Details

They started off with a great start on having project mgmt., note-taking & documentation, collaboration tools, and task management tools all in under one roof. However, after over 4 years of using it for both business and personal, and being a paying subscriber, I am ready to move on. Review collected by and hosted on G2.com.

TERRIBLE support. Forget about trying to reach a live human being, whether through email, chat, or phone. I'm still waiting for a response to my Gantt chart not accepting start/stop times to my tasks afer a week of submitting a ticket. You also have no way of exporting your documents or notes out of this system and into word or some other editable text program. The Time keeping module randomly changes your hours, so using it as a reliable time-tracking tool is out of the question. Review collected by and hosted on G2.com.

- It's flexible, meaning you can configure it how you need it to be, making it suitable for any team: technical teams like IT, marketing, creative teams etc.

- It has revolutionized the way our teams communicate and keep track of our work because now we're not using different systems to keep track of updates on campaigns and activities. We just log in daily (or rather hourly!) in ClickUp and check the updates directly on the task card.

- The support from the ClickUp team is fantastic. I love that they listen to their community and make tweaks and updates that we actually request. They have a features request page where you can make requests and upvote other people's requests and it's not just for show. A lot of the requests I've upvoted in the past have actually been implemented.

- Tech issues are rare and get fixed quickly. Most recent issue I had was solved in a matter of 30 mins, via chat directly on the platform. Review collected by and hosted on G2.com.

- Sometimes, you need to refresh the page for the latest updates to be visible.

- Board view has been slow to update more recently, but issue gets fixed with a refresh

- ClickUp does have some out-of-the-box templates you can use to start right away, if you are part of a larger team or if your use cases are a bit more complex, implementation on your own can be quite tricky.

- If you are an Enterprise company like us and have very strict IT security policies, you might have trouble leveraging some of the integrations that ClickUp offers with other products, however that can vary depending on the company's internal policies. Review collected by and hosted on G2.com.

What I love most about ClickUp is how it replaces multiple tools in one place. No more switching between multiple apps. It offers an unparalleled number of features compared to other software.

It's also highly customizable to fit any workflow thanks to features like multiple views that let me set up projects exactly how I need, dashboards that give me a clear view of reports and stats, and automations that save me hours by handling repetitive tasks. Review collected by and hosted on G2.com.

The only downside is that ClickUp can be a bit slow or glitchy sometimes, but honestly, it’s not a big deal. With everything it does, a little lag here and there is totally fine. Review collected by and hosted on G2.com.

The ability to show all team members' workloads in one place, including workshops and vacations has been a game changer. Also, the ability to save and reuse templates for preparing for those workshops has increased our productivity and reduced errors and frustration. Review collected by and hosted on G2.com.

I dislike the push toward AI and all that it can do--for an additional price of course--when we don't want it. I get my hopes up for a new productivity idea only to have them crash down when I see it's done through AI. Review collected by and hosted on G2.com.

All the great features from all the project tools are combined into 1 single platform.

Automations make process flows efficient and effective. It saves us time from doing manual work.

The hierarchy is the best in getting a bird's view of the whole business. Review collected by and hosted on G2.com.

I wish all features in the roadmap can be built faster. I am too excited with the remaining features. It is already doing a lot for me and we can achieve more with the new features ClickUp can roll out. We want to completely move away from other tools. Review collected by and hosted on G2.com.

ClickUp is super customizable, so I can set up different views according to the needs of a project or team. It has a lot more functionality than other competitors, because it has Chat, Docs, Forms, Time Tracking, and more, making our workspace very integrated. For how powerful it is, it's also easy and fun to use. Review collected by and hosted on G2.com.

The main con of ClickUp is that it can sometimes be a bit buggy and glitchy, but for small to medium sized companies I doubt that's a big issue. Every once in a while we run into issues, but support does well at responding to those. Review collected by and hosted on G2.com.

ClickUp allows us to house all our projects in one place with ease. With each project, there can be issues or hurdles the team has to overcome, but ClickUp allows us to communicate quickly to those who we need to reach. Automations have allowed us to take a very outdated and time-consuming process to make it flow quicker and more accurately. Review collected by and hosted on G2.com.

The one issue I have with ClickUp is set to be fixed soon in the first quarter of next year: speed. We use this platform beyond the average user/company, and with that said, we house A TON of data per project. We showed our setup to some folks who work at the company, and even they were surprised at the level of detail we captured. With all that said, the speed is set to improve light-years soon, and we look forward to that. Review collected by and hosted on G2.com.

ClickUp ist extrem flexibel und passt sich perfekt an unterschiedliche Arbeitsstile an. Besonders hilfreich sind die vielen Ansichten wie Liste, Board oder Gantt-Diagramm, die Zusammenarbeit im Team erleichtern. Die regelmäßigen Updates sorgen zudem für kontinuierliche Verbesserungen. Der Kundensupport ist schnell, freundlich und hilfreich. Review collected by and hosted on G2.com.

Die Vielzahl an Funktionen kann anfangs überwältigend sein, und es dauert etwas, bis man sich eingearbeitet hat. Bei großen Arbeitsbereichen kann es gelegentlich zu Ladezeiten kommen. Die Sprache ändert sich oft auf Englisch, obwohl Deutsch ausgewählt wurde. Review collected by and hosted on G2.com.

ClickUp has a solution for everything you need. I've been using it since 2021 and the system has only gotten better. My favorite feature of ClickUp has to be the Automations. It helps set a reminder so things aren't falling through the cracks. Review collected by and hosted on G2.com.

I think there's honestly so many things that ClickUp can do that I haven't quite learned yet, so sometimes it's a little overwhelming knowing there is a solution but you're not trained on how to set it up. The FAQs helps but it can be time consuming learning yourself. Review collected by and hosted on G2.com.

Uso la plataforma hace años como gestor de tareas y se ha vuelto imprescindible en el día a día.

Me permite mantener categorizados todos los pendientes de más de 15 clientes, pudiendo filtrar por cada uno de ellos o por categorías según el tipo de tarea, entre otros filtros. Review collected by and hosted on G2.com.

Ocasionalmente, presenta errores de interfaz, como ítems que no aparecen en pantalla y hay que refrescar para que vuelvan a la normalidad.

Por otro lado, el buscador es muy poco intuitivo y muchas veces muestra algo muy diferente a lo que se está buscando.

Aún así, los beneficios superan ampliamente a estos problemas, que son sólo ocasionales. Review collected by and hosted on G2.com.