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ClickUp Reviews & Product Details

AK
Product Management
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickUp?

Managing tasks, projects, timelines, detailing out work, following up.

Updating, deleting, etc. I had used trello and other product, but they always had something missing in them. Clickup seems to be complete product. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

Not dislike but can be improved is time tracker. I personally use pomodoro tracker. If it can built in product itself, it would be great. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

personal productivity Review collected by and hosted on G2.com.

ClickUp Overview

What is ClickUp?

ClickUp is the everything app for work. It's the only platform that combines project management, knowledge management, and conversations, all in one place—accelerated by the world's most complete work AI, so teams can get work done, faster. Execute projects with ease, collaborate better whether you're in real-time or async, and unlock a new level of visibility into workflows, automations, requests & approvals, Goals & OKRs and so much more. With 10+ apps in one platform, ClickUp has everything you need to plan, track, manage and execute your work, all in one place. ClickUp works with over 3 Million teams to solve a multitude of use cases across a wide range of departments and industries. Most notably, ClickUp supports: project management, portfolio tracking, marketing campaign management, resource and demand management, IT projects, service delivery, OKR tracking, CRM, customer collaboration, agile development, product management, roadmapping, strategy planning and so much more.

ClickUp Details
Product Website
Languages Supported
English
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Product Description

ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.

How do you position yourself against your competitors?

ClickUp is the only platform that combines native real-time chat and video messaging alongside project and knowledge management. This combined trifecta offers everything you need to do your best work, and do it smarter and faster with the power of AI at your fingertips.

The customization capabilities within ClickUp are unmatched in the market today. ClickUp offers over 15 different view types, allowing you to easily create custom views for individual team members while maintaining standardization across teams and throughout entire organizations.

Additionally, the ease of use and intuitive UI ensures ClickUp is a highly adopted platform. With more people using the platform to track and manage their everyday work, AI becomes more contextual and powerful.


Seller Details
Seller
ClickUp
Company Website
Year Founded
2017
HQ Location
San Diego, California
Twitter
@clickup
68,260 Twitter followers
LinkedIn® Page
www.linkedin.com
1,223 employees on LinkedIn®
Description

ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate. ClickUp is trusted by millions of users and over 100,000 teams at the world's best companies like Google, Airbnb, Uber, and Nike.


MB
Overview Provided by:

Recent ClickUp Reviews

MB
Matt B.Mid-Market (51-1000 emp.)
5.0 out of 5
"Very customizable, always improving"
The ability to customize the system around my processes
JE
Jeremy E.Enterprise (> 1000 emp.)
5.0 out of 5
"A positive and comprehensive platform for project management and collaborations."
I love It's AI powered automation, Its customizable dashboards that allow us users to visualize project performance and gain real-time insights. ...
FR
Frank R.Small-Business (50 or fewer emp.)
5.0 out of 5
"It makes my Sh*t together, I can keep track of what I do, and design project for my own."
The design and custom fields that are very user friendly
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ClickUp Security
Get security information from ClickUp to help you buy the right software. View Security Information
ClickUp security information includes:
GDPR (General Data Protection Regulation)
SOC 2 (System and Organization Controls 2)
HIPAA (Health Insurance Portability and Accountability Act)
PCI DSS (Payment Card Industry Data Security Standard)
ISO 27001 (International Organization for Standardization)
CSA (Cloud Security Alliance)
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CSA (Cloud Security Alliance)

ClickUp Media

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Video Reviews

10,103 out of 10,104 Total Reviews for ClickUp

4.7 out of 5
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10,103 out of 10,104 Total Reviews for ClickUp
4.7 out of 5
10,103 out of 10,104 Total Reviews for ClickUp
4.7 out of 5

ClickUp Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ClickUpQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AI
Co-Founder and Art Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickUp?

I love how ClickUp brings together multiple productivity tools into one place—task management, documents, whiteboards, reporting—making it simple to keep everything organized. It’s flexible enough to fit any workflow, and the customizable views (like List, Board, and Gantt) let you see projects in whichever format you prefer. Plus, features like Automations and Templates help save loads of time. It’s like a productivity hub that adapts to your needs! Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

While I find ClickUp incredibly powerful, its wide range of features can make it feel overwhelming at first. Some new users report a steeper learning curve and occasional performance hiccups, especially with large or complex workspaces. Additionally, because it's so customizable, setting up the perfect workflow can take a bit of trial and error. That said, once you settle into a routine, its robustness often outweighs the initial effort. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

ClickUp helps consolidate everything—tasks, communication, documentation—into one central hub, eliminating the chaos of juggling multiple tools. This centralization means fewer context switches and a single source of truth for every project, which saves me time and reduces miscommunication. The platform’s real-time collaboration features and customizable workflows further streamline teamwork, ensuring everyone stays on the same page and can adapt quickly to changes. Review collected by and hosted on G2.com.

TR
Project Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickUp?

ClickUp is an incredibly flexible and powerful project management tool that perfectly suits the needs of my development teams. The ability to customize workflows, automate processes, and integrate seamlessly with other tools makes it an essential part of our daily operations. The different views (list, board, and calendar) allow for efficient task management, and the built-in documentation features help keep everything in one place. The platform's speed and reliability ensure that our projects stay on track without disruptions. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

Honestly, there's very little to dislike. If I had to point out one thing, it would be that the interface might seem overwhelming to new users due to the vast number of features. However, once you get used to it, ClickUp becomes an irreplaceable tool for managing complex projects. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

ClickUp has completely transformed the way we manage projects by automating key processes and improving communication between our team and clients. With its powerful automation features, we’ve eliminated repetitive tasks, ensuring that project updates, task assignments, and deadline reminders happen seamlessly.

Client communication has also improved significantly—using shared dashboards, custom statuses, and integrated docs, we keep stakeholders informed without endless emails. For our development team, ClickUp provides a centralized space where tasks, discussions, and documentation are easily accessible, boosting efficiency and collaboration.

Thanks to ClickUp, our workflow is more structured, projects run smoothly, and we can focus on delivering high-quality results instead of managing administrative overhead. Review collected by and hosted on G2.com.

VT
Credentialing Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about ClickUp?

The best feature of ClickUp is the color coded priority flags to keep me on course in completing tasks in a timely and efficient manner. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

This is not as a dislike it's more of a suggestion if ClickUp would consider a "no priority flag" that can act as neither a high nor a low priority level but more of a category for action items that can be attended to another time. Low priority to me means it should be completed by its set due date. A "no priority" flag would not have a due date but it does not necessarily mean it is a low priority. It could be a top priority but without a timeline. Not sure if this makes sense. Hopefully someone can see where I'm going with this. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

It is solving how I get action items completed according to its priority level. It helps me target those important high priority items when my brain energy is at its highest and to reserve the low priority action items that do not require much brain energy (i.e. able to complete low priority items after a meal when normally I wouldn't be able to problem solve a high priority action item after a meal). Review collected by and hosted on G2.com.

MP
QA Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickUp?

ClickUp’s flexibility is its biggest strength — the ability to customize views, statuses, and workflows means it can adapt to almost any team’s process. The sheer number of features allows us to manage everything from daily tasks to long-term roadmaps in one place. It’s great to have all our work centralized, and the customizable dashboards make reporting clear and tailored to what we need. Another big plus is the wide range of integrations ClickUp offers — connecting with tools like Slack, Google Drive, and Jira makes it easy to keep our existing workflows intact without constantly switching between platforms. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

With so many features, ClickUp can feel overwhelming, especially for new users. Some settings feel buried under too many menus, and the learning curve is steeper than expected. Occasionally, performance lags when loading larger spaces or timelines. The mobile app also feels less polished compared to the desktop experience, which makes quick updates on the go more frustrating than they should be. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

ClickUp helps us consolidate all our project management, task tracking, and documentation into one platform, eliminating the need for juggling multiple tools. By having everything from sprint planning to individual task assignments and even team documentation in one place, it saves us time and reduces miscommunication. The flexibility to customize views (like Kanban boards, lists, and timelines) means every team — from development to QA to management — can work in a way that suits them best, while still keeping data centralized. This helps with visibility across teams and ensures nothing falls through the cracks. Review collected by and hosted on G2.com.

NM
Business &amp; Organisation Architect
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickUp?

It is a all-in-one tool that we work with on a daily basis. We can create an easy project overview, detailed imported list with on an individual level so we can plan for our field service team, and can link it all to dashboards and a finance overview. I would recommend ClickUp to all sorts of teams, or even for individual planning. I cannot imagine doing work and leading my team without ClickUp anymore. I like that it develops fast and new features are introduced quite often. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

There is somewhat of a steep learning curve for colleagues who are not digitally orientated. Besides, the AI and automatic features are not that suitable for our case, so we still have quite some manual administrative work. Also, the API does not work with some programmes we'd like to integrate. Furthermore, there are some bugs that can become a bit irritating over time. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

Creating a centralised tool where people of multiple disciplines can work together and simultaneously in a live workspace, where no data can be lost (easily) or that people work in older version. Colleagues of all levels see their priorities and it creates a central point of important data coming together. Review collected by and hosted on G2.com.

AV
QA Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickUp?

ClickUp has been a game-changer for our team, transforming outdated workflows in both bug tracking and new product development. With the ability to create structured statuses that accurately reflect task progress, we’ve eliminated confusion and improved visibility across projects. Our bug tracking system, which was once housed in Redmine felt disconnected and had no visibility. After creating our new system in ClickUp, we had a seamless launch and continue having a great workflow from triage to resolution, ensuring nothing falls through the cracks. We've easily implemented automations to save our team from time consuming manual work which has really saved us as well. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The biggest downside of ClickUp so far is that our team would love to see more automations and better CRM options so our whole team can live only on ClickUp. We've been supplementing with Zapier for automations and that has really improved our workflow. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

ClickUp dashboards is helping our team report on things we had no way of doing in our previous software. We've also significantly increased the value of our processes and workflows utilizing automations. Review collected by and hosted on G2.com.

KV
Client Experience (CX) team lead
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickUp?

I like the ability to make it my own - various statuses, filters, views etc. We use it a lot with Development team - to report bugs, request features,and discuss on the best solution. I also like it as a meeting agenda tool and project management tool. They are very proactive, I had a call with their UX/UI guy about the AI features. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The onboarding takes some time, especially coming from a very specific project management tool. They do have an online academy with videos to help get around. I am still trying to understand how my own tasks can be best added here so I can only use clickup for my reminders. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

I can see all the workflows in one place, i can see progress of other people's work. I can see when and what we will be talk about. Review collected by and hosted on G2.com.

ZA
Partner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickUp?

I have been using ClickUp for a long time now. But something happened in the last year. It completely reimagined itself and has become very powerful in several contexts.

Today, when my colleagues wonder if they can get something done through ClickUp, they are not asking if it is "possible", they are asking "how it will happen". It is assumed there is surely a way ClickUp will handle it.

It is easy to use and install. I have not had much need for customer support as it was smooth to implement and use. I use ClickUp almost all the time. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

It is too expensive for me. But I pay. I know it is valuable. But for me, it is not affordable. I still use it but I know it is a luxury for me. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

ClickUp is keeping me personally organised and in synch with my colleagues. Review collected by and hosted on G2.com.

PP
CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickUp?

One of the biggest game-changers has been ClickUp’s integrations and API capabilities. We’ve automated nearly half of our manual tasks, significantly improving efficiency and freeing up time for higher-value work. The ability to customize dashboards, set up automations, and integrate with our existing tools makes ClickUp an indispensable part of our tech stack. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The only area we’d love to see improved is the access requirements for our client portals. Setting up permissions could be a bit more user-friendly, especially when managing external users. A more streamlined way to grant access would make ClickUp even better for client collaboration. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

ClickUp has helped us eliminate scattered workflows and manual processes, making project management seamless. With its time tracking and integrations, we now have real-time insights into client profitability, allowing us to make data-driven decisions on resourcing and pricing. Automations and streamlined task management have saved our team countless hours, reducing operational bottlenecks and improving overall efficiency. Review collected by and hosted on G2.com.

GV
Director, Financial Planning &amp; Analysis
Hospital & Health Care
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickUp?

They started off with a great start on having project mgmt., note-taking & documentation, collaboration tools, and task management tools all in under one roof. However, after over 4 years of using it for both business and personal, and being a paying subscriber, I am ready to move on. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

TERRIBLE support. Forget about trying to reach a live human being, whether through email, chat, or phone. I'm still waiting for a response to my Gantt chart not accepting start/stop times to my tasks afer a week of submitting a ticket. You also have no way of exporting your documents or notes out of this system and into word or some other editable text program. The Time keeping module randomly changes your hours, so using it as a reliable time-tracking tool is out of the question. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

as of now, it is NOT solving any problems because the system is still too buggy, and support is non-existent Review collected by and hosted on G2.com.