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ClickUp Reviews & Product Details

AB
CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ClickUp?

The capture of tasks is very easy. The later distribution of tasks works like a charm.

On top: The clip-feature alone would be worth the subscription Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

No serious dislikes. The only niggle we have is the key strength of ClickUp: The comprehensive feature set. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

Before using ClickUp, we managed our tasks on the management level via an unsstructured combination of (don't laugh) WhatsApp, Email, Ticketing System. With ClickUp we keep tasks in one place.The searching for task-related information, communication is reduced drastically. Review collected by and hosted on G2.com.

ClickUp Overview

What is ClickUp?

ClickUp is an all-in-one productivity platform. It’s the hub where teams come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, Whiteboards, and more. Easily customized with just a few clicks, ClickUp lets teams of all types and sizes deliver work more effectively, boosting productivity to new heights.

ClickUp Details
Product Website
Languages Supported
English
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Product Description

ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.

How do you position yourself against your competitors?

Teams waste so much time switching between tools—ClickUp's mission is to save people time by replacing those tools with one. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate. With tasks, docs, goals, and more, over 800,000+ teams use ClickUp to save one day every week. Unlike other tools, ClickUp scales with you—from a single power user to 10,000+ employee enterprise, ClickUp works for everyone.


Seller Details
Seller
ClickUp
Company Website
Year Founded
2017
HQ Location
San Diego, California
Twitter
@clickup
68,124 Twitter followers
LinkedIn® Page
www.linkedin.com
1,223 employees on LinkedIn®
Description

ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate. ClickUp is trusted by millions of users and over 100,000 teams at the world's best companies like Google, Airbnb, Uber, and Nike.


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Recent ClickUp Reviews

Laura D.
LD
Laura D.Mid-Market (51-1000 emp.)
5.0 out of 5
"We can use ClickUp in the ways that work best for us and can change those methods as we learn"
The ability to show all team members' workloads in one place, including workshops and vacations has been a game changer. Also, the ability to save ...
Ivette R.
IR
Ivette R.Mid-Market (51-1000 emp.)
5.0 out of 5
"hel a lot on manage well your work and projects as team and colaborate well to finish a assignment"
that you can have it on you phone and you can add links and documents i also love that you cant continued an task or finish if you are waiting for ...
Lizbeth P.
LP
Lizbeth P.Enterprise (> 1000 emp.)
5.0 out of 5
"A very helpull app for work"
all the functions that have and the interface
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ClickUp Security
Get security information from ClickUp to help you buy the right software. View Security Information
ClickUp security information includes:
GDPR (General Data Protection Regulation)
SOC 2 (System and Organization Controls 2)
HIPAA (Health Insurance Portability and Accountability Act)
PCI DSS (Payment Card Industry Data Security Standard)
ISO 27001 (International Organization for Standardization)
CSA (Cloud Security Alliance)
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CSA (Cloud Security Alliance)

ClickUp Media

ClickUp Demo - List View
List View is the perfect way to manage, view, and make changes to all your tasks.
ClickUp Demo - Board View
Board View's powerful drag-and-drop interface makes it the go-to view for agile teams, but every user can utilize the convenience offered in this view.
ClickUp Demo - Calendar View
Calendar View is your place for planning, scheduling, and resource management.
ClickUp Demo - Box View
Box View is the perfect place to gain insight into your teammates' workflows.
ClickUp Demo - Dashboards
Dashboards allow you to build customized summaries for a high-level overview of your work and to see exactly how work is progressing.
ClickUp Demo - Whiteboards
Create Whiteboards to track your sprint planning, brainstorm marketing collateral concepts, or help distributed teams work together.
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Play ClickUp Video
Play ClickUp Video
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Video Reviews

10,042 out of 10,043 Total Reviews for ClickUp

4.7 out of 5
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10,042 out of 10,043 Total Reviews for ClickUp
4.7 out of 5
10,042 out of 10,043 Total Reviews for ClickUp
4.7 out of 5

ClickUp Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ClickUpQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Laura D.
LD
Capacity Building Officer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickUp?

The ability to show all team members' workloads in one place, including workshops and vacations has been a game changer. Also, the ability to save and reuse templates for preparing for those workshops has increased our productivity and reduced errors and frustration. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

I dislike the push toward AI and all that it can do--for an additional price of course--when we don't want it. I get my hopes up for a new productivity idea only to have them crash down when I see it's done through AI. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

1. Our team is spread over four time zones in three different countries. We must have clear communication between our team members or there is a minimum one-day delay. Assigning tasks to each other instead of emailing or sending Teams messages is much more efficient. We chat and update through the task itself so it's much easier to find those related conversations instead of wondering "was that message in an email or did she message me?" and "When was that needed?" or "How urgent is it?" All of those questions are answered in a well-crafted task.

2. When we do a one-off project we can create a separate task list with its own statuses and work flow. We aren't tied into doing everything the same way or "making do." Review collected by and hosted on G2.com.

Daria G.
DG
Performance Marketing Lead
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about ClickUp?

- It's flexible, meaning you can configure it how you need it to be, making it suitable for any team: technical teams like IT, marketing, creative teams etc.

- It has revolutionized the way our teams communicate and keep track of our work because now we're not using different systems to keep track of updates on campaigns and activities. We just log in daily (or rather hourly!) in ClickUp and check the updates directly on the task card.

- The support from the ClickUp team is fantastic. I love that they listen to their community and make tweaks and updates that we actually request. They have a features request page where you can make requests and upvote other people's requests and it's not just for show. A lot of the requests I've upvoted in the past have actually been implemented.

- Tech issues are rare and get fixed quickly. Most recent issue I had was solved in a matter of 30 mins, via chat directly on the platform. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

- Sometimes, you need to refresh the page for the latest updates to be visible.

- Board view has been slow to update more recently, but issue gets fixed with a refresh

- ClickUp does have some out-of-the-box templates you can use to start right away, if you are part of a larger team or if your use cases are a bit more complex, implementation on your own can be quite tricky.

- If you are an Enterprise company like us and have very strict IT security policies, you might have trouble leveraging some of the integrations that ClickUp offers with other products, however that can vary depending on the company's internal policies. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

- Improved cross-team collaboration and productivity

- Single source of truth for our projects and activities, no longer distributing the communication on multiple platforms, making it easier to keep track of updates.

- Transparent ticketing system and ticket management for marketing teams

- More visibility over marketing planning which decreases likelihood of cross-overs in terms of activities that are targeting similar audiences. Review collected by and hosted on G2.com.

CF
Process Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about ClickUp?

ClickUp allows us to house all our projects in one place with ease. With each project, there can be issues or hurdles the team has to overcome, but ClickUp allows us to communicate quickly to those who we need to reach. Automations have allowed us to take a very outdated and time-consuming process to make it flow quicker and more accurately. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The one issue I have with ClickUp is set to be fixed soon in the first quarter of next year: speed. We use this platform beyond the average user/company, and with that said, we house A TON of data per project. We showed our setup to some folks who work at the company, and even they were surprised at the level of detail we captured. With all that said, the speed is set to improve light-years soon, and we look forward to that. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

Coming from Excel spreadsheets, ClickUp is solving all our issues, even those we were unaware of. We can track the phases of each project now with ease. The ability to house unlimited data about each project in one place that instantly gets updated to all owners is possible now. Sharing and collecting documents and other attachments for each project is seamless. Review collected by and hosted on G2.com.

Response from Shanee Shepardson of ClickUp

Hey, Charles!

We really appreciate you taking the time to leave such a thoughtful review!

We're so happy to hear that you're enjoying a productivity boost with ClickUp!

Don't hesitate to reach out if you need anything at all!

Have an amazing and productive day!

Christian F.
CF
Director de Performance
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ClickUp?

Uso la plataforma hace años como gestor de tareas y se ha vuelto imprescindible en el día a día.

Me permite mantener categorizados todos los pendientes de más de 15 clientes, pudiendo filtrar por cada uno de ellos o por categorías según el tipo de tarea, entre otros filtros. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

Ocasionalmente, presenta errores de interfaz, como ítems que no aparecen en pantalla y hay que refrescar para que vuelvan a la normalidad.

Por otro lado, el buscador es muy poco intuitivo y muchas veces muestra algo muy diferente a lo que se está buscando.

Aún así, los beneficios superan ampliamente a estos problemas, que son sólo ocasionales. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

ClickUp es la manera en que puedo estar seguro de que no voy a olvidar ninguna tarea diaria, ni que voy a perder de vista ninguna información importante relacionada a un cliente debido a que centralizo toda la información allí para cuando la necesito. Review collected by and hosted on G2.com.

Hardik V.
HV
Software Developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickUp?

Personally, I really like ClickUp's board view and its "Me Mode," as it helps me stay aware of all my tasks at all times. I can also easily customize the columns to display only the ones I want, which is something I really love.

I also appreciate its automation feature (ClickUpBot). For example, if I forget some tasks from a previous sprint, it automatically adds them to my current sprint. It also helps automate task status updates.

Additionally, ClickUp provides excellent support. A couple of days ago, I got stuck on some issues, but I was able to find solutions easily through its forum. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

ClickUp can feel congested at times because, personally, I think there are too many things in one place. It can be hard to figure out exactly what I need. They should provide some basic training or resources to help new users understand the platform more easily. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

ClickUp is our organization’s central project management tool, where we manage everything from small bug tickets to large feature developments. It covers a wide range of use cases and brings everything under one roof. ClickUp centralizes all tasks and communications within a single platform, making it easy to track progress on each task or ticket. Instead of juggling multiple tools for communication and project management, we can handle everything in ClickUp. This integration of all aspects into one platform is something I personally love, as it simplifies workflows and enhances team collaboration. Review collected by and hosted on G2.com.

Avtar S.
AS
Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ClickUp?

I have found ClickUp to be a great project management tool to help me remain organized. It is a great tool as it allows me to personalize tasks and define them in detail for larger projects. The time tracking feature is great as it helps me to know where I spend my time. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

I don't have any dislikes when it comes to ClickUp. It's an great tool. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

As i am working in a startup company,its very difficult to keep my team members on same page, but with ClickUp, all of that is resolved. With ClickUp i can handle my employees, Track their work,to-do lists and completed work all in one place. So,According to me its a great tool its helping me in alot of ways and saving my time. Review collected by and hosted on G2.com.

Nabeel S.
NS
Associate Cloud Architect
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ClickUp?

Clickup has been the most straightforward and easy to setup project management tool for us. Task tracking is super easy with lots of granular details. Sharing with teams and inviting new members to collaborate to the board and task is super easy. Integration with 3rd party tools is also possible with many apps available. Datadog and Clickup integrations helps alot in creating incident tasks in Clickup for the events that needs to be address and team can then start working on the incidents. Customer support is very helpful. Its been the mostly used tool through out our project. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

So far we have no complaints. Few integrations were a but difficult to get around but we are satisfied most part. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

We wanted to have an easy task assignment and tracking tool for our project. Clickup with its integration for many top 3rd party tools is great. Calendar integration smoothly integrates Clickup and our Google Workspace for Google Calendar. Review collected by and hosted on G2.com.

Oleksandr S.
OS
CRM Marketing Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickUp?

An intuitive program, essentially limited only by your creativity and imagination. The technical team keeps innovating, and over the four years I've been using it, they've introduced numerous new features that have significantly streamlined my workflow. These features seamlessly integrate into everyday use.

Special thanks to the support team—you can always count on them in any confusing or seemingly hopeless situation. They not only have an in-depth understanding of the product but are also ready to offer tailored solutions. The people behind this service are one of the key reasons for my choice. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

This field is required for feedback, but I can't think of anything. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

ClickUp helped us build a holistic structure for our organization and streamline collaboration between departments and individual team members. Review collected by and hosted on G2.com.

Ole K.
OK
Head of Product & Co-Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickUp?

It works. I like the design in general—crisp, and minimalistic enough. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The way some features work is very unclear. For example, the notorious "me mode" and filters in general. It took me several days and conversations with three support members to figure out how to see only tasks and subtasks assigned to me.

Another thing is that the synchronization works in a very weird way. I thought that a collaboration tool should update everything on everyone's screen immediately, but this is not the case. I have to refresh my screen manually many times per day to be sure I have an updated version of the dashboard.

The abundance of customisation in general drives me nuts. Today I spent quite some time trying to find a way to customize the task properties on the task screen and... I gave up. There is so many customisable things that when I really need to customize something I find myself lost. I checked space settings, list settings, and task layout settings. Nothing. Have I tried to check the Help Center? Oh yes, but it didn't provide any clues on this mysterious question.

Bottom line: I feel insecure when I use ClickUp. Somewhere in the back of my mind, I fear losing tasks just because after a couple of weeks of using ClickUp on an everyday basis I still feel that I don't have control over it. And as a product manager control it's what I really need. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

Clickup helps me run the backlog, split it into tasks, do project management and bug tracking. Review collected by and hosted on G2.com.

Verified User in Fund-Raising
UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClickUp?

I manage a team of 9 writers (some full-time, others interns), and we work regularly with several different departments on multiple projects at a time. This means the workloads of two writers can look very different day-to-day, if they're not staffed on the same projects. ClickUp helps me track a) the projects we're working on and its status 2) the writers' bandwidths and progress on tasks assigned. It makes what could be a very chaotic operation supremely straightforward and easy to track. There's no question of any one person being accidentally swamped with more tasks they can handle because I have complete visibility over everybody's workload. There's also no question of accidentally missing deadlines because of the visibility ClickUp provides to everyone using the Space. This explains why I've used ClickUp literally every single day for the last 4 years. It also helps that it can be integrated with Slack but that's a minor benefit to me personally. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

I do wish setting up a Space were more intuitive. There's a learning curve to the implementation and while it's hardly rocket science, I did find myself getting a little frustrated from time to time. Thankfully a colleague was able to help me out but if I had one gripe, it would be this. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

Managing what could be a very chaotic workflow given the team is fairly and our day-to-day operations are rarely the same Review collected by and hosted on G2.com.