Cleo Integration Cloud Reviews & Product Details

I find Cleo Integration Cloud to be an excellent platform with outstanding availability. I appreciate how seamlessly it integrates with SAP B1 Hana. The after-sale support provided is excellent as well, which has helped me reduce the overall turnaround time for sales and invoice processing. The initial setup was seamless, and I switched to Cleo Integration Cloud because of its scalability and efficiency. Review collected by and hosted on G2.com.

The navigations can be improved Review collected by and hosted on G2.com.

The deep customization is one of the best features. You can pretty much design, define, and map any integration within the CIC studio, only limited by your own resources and capability. Review collected by and hosted on G2.com.

Some of this is improving, but the CIC Cockpit needs more detailed transaction logging. Also, more ad hoc reporting capability and the reporting customization in the cockpit could be better. Review collected by and hosted on G2.com.

The Cleo University has been the most helpful aspect of my transition into using Cleo. The staff also has made the transition smooth as they have been insightful, quick to respond, and provide great customer service and assistance. Review collected by and hosted on G2.com.

In my experience thus far, I haven't had any dislikes. We've had a few hiccups, but that was more on the vendors/customers we are working with to get live. Review collected by and hosted on G2.com.

Ease of use, always on. I can sleep at night not worrying about things. Review collected by and hosted on G2.com.

Cost is a bit high. Integration took a bit longer than expected and sometimes when there are issues it takes longer to resolve. Review collected by and hosted on G2.com.

Cleo Integration Cloud shines in its ability to simplify complex EDI integrations, especially for organizations handling multiple trading partners. The platform offers an intuitive, user-friendly interface that makes configuring connections and monitoring transactions straightforward, even for users without deep technical expertise. Real-time dashboards and alerts allow for proactive issue resolution, while the range of prebuilt connectors significantly speeds up onboarding and partner integration. Customer support is responsive and knowledgeable, consistently providing timely guidance and troubleshooting. The cloud-based setup ensures secure data exchange with minimal maintenance, offering peace of mind and reducing IT overhead Review collected by and hosted on G2.com.

One of the main downsides is the platform’s learning curve when exploring advanced configuration options or custom scripting—some features aren’t as intuitive as the basic workflows. Customizations occasionally require additional steps or support intervention, which can slow down rapid deployment. Pricing may also be a concern for smaller businesses due to tiered packaging and cost for additional integrations. Lastly, while the system is robust, occasional delays in syncing new features or updates can impact agility during rapid growth or changes in business requirements. Review collected by and hosted on G2.com.

I like Cleo Integration Cloud's strong EDI and API integration capabilities. The platform also speeds up partner communication by enabling real-time electronic document exchange. Additionally, I found the initial setup to be fast, which made getting started easy. Review collected by and hosted on G2.com.

I think Cleo Integration Cloud could use more advanced reporting and analytics tools for deeper transaction insight. Review collected by and hosted on G2.com.

CIC is easy to use. We like the flexiblity of the Cockpit and Mapper Review collected by and hosted on G2.com.

The Cleo Support team responses are delayed, likely because we are in different timezones. Review collected by and hosted on G2.com.

I like the user-friendly interface of Cleo Integration Cloud, as it makes configuring, integrating, and monitoring transactions easier. The platform also has a fast initial setup, which is a great advantage. Review collected by and hosted on G2.com.

I find the simple learning curve a bit of an issue, as I wish new users could adopt the platform faster. Review collected by and hosted on G2.com.

I like Cleo Integration Cloud for its prebuilt connectors and integrations that speed up partner onboarding. The initial setup was fast, which made getting started a breeze. Review collected by and hosted on G2.com.

I want an improved troubleshooting tool to diagnose integration issues more easily. Review collected by and hosted on G2.com.

I find Cleo Integration Cloud to be a powerful data transformation tool for converting data formats like XML, JSON, and EDI. Also, the initial setup was fast, which I appreciated. Review collected by and hosted on G2.com.

Enhanced scheduling and workflow management operations Review collected by and hosted on G2.com.