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Cleo Integration Cloud Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

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Cleo Integration Cloud Reviews (548)

Reviews

Cleo Integration Cloud Reviews (548)

4.4
548 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and responsive customer support of Cleo Integration Cloud, highlighting its ability to simplify complex integrations and streamline data management. Many appreciate how it enhances operational efficiency and facilitates seamless data exchange across platforms. However, some users note a steep learning curve for advanced features, which can hinder initial setup.

Pros & Cons

Generated from real user reviews
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Sweety Elizabeth J.
SJ
System Engineer
Mid-Market (51-1000 emp.)
"Not the best Integration tool"
What do you like best about Cleo Integration Cloud?

The tool has the content of the objects and how they are updated. We use Clarify for planning interpretation. The elements we are at present utilising are just a small part of what we could be utilising, so in the distance, as we find use cases for Cleo to tackle, we will as of now have the product introduced and we will currently be know all about it. Review collected by and hosted on G2.com.

What do you dislike about Cleo Integration Cloud?

The tool is by a long shot the most ridiculously complete and strong information change framework today. We have invested such a lot of energy with help gives that consume a large chunk of the day to determine. Frequently, we are given workarounds lacks in the item's abilities, yet it would appear the workarounds make more issues that require more workarounds and the cycle proceeds with the promotion of boundless qualities Review collected by and hosted on G2.com.

Na Yu, P.
NP
Vice President
Mid-Market (51-1000 emp.)
"Cleo Integration Cloud offers excellent assistance and is a great resource for businesses."
What do you like best about Cleo Integration Cloud?

What I like best about Cleo Integration Cloud is that it operates automatically once configured without needing additional user intervention. The interface is uncluttered, and the flow is consistent and intuitive. Responses from the support team are rapid and accurate. You only need to talk to someone once you reach an expert who knows the product well and can explain EDI connectivity requirements in straightforward English. Since the app functions in a virtual environment, it's easily transportable under our control. Review collected by and hosted on G2.com.

What do you dislike about Cleo Integration Cloud?

Human involvement is necessary when a document cannot be opened or deleted automatically. Certifications may be exceedingly difficult to obtain. Absolutely nothing is appropriate to call them. They are listed as certificate holder in the official records. Unreadable are final copies of papers with apparent typos. Settings on my end likely cause the problem. There are a few issues, such as the transfer screen flickering when you open many documents or switch windows. Review collected by and hosted on G2.com.

MG
Enterprise (> 1000 emp.)
"CIC is the way to go!"
What do you like best about Cleo Integration Cloud?

Having all the tools in one place is a huge benefit. It enables us to get the answers we need quickly. Review collected by and hosted on G2.com.

What do you dislike about Cleo Integration Cloud?

The only downside in my opinion is because of the large amounts of data running through the tools, searches are slow and cumbersome. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Enterprise (> 1000 emp.)
"Seamless transition flawlessly handled and properly negotiated."
What do you like best about Cleo Integration Cloud?

Their terms and conditions were accommodating and easy to follow. I appreciated the integration function automatically categorizing data. Review collected by and hosted on G2.com.

What do you dislike about Cleo Integration Cloud?

There really was nothing to dislike; the system worked very well. Review collected by and hosted on G2.com.

Response from Jill Barlow of Cleo

Thank you for the review! Your feedback is important and has been shared with our internal teams.

Blake S.
BS
Manager of Software Engineering
Mid-Market (51-1000 emp.)
"It's a highly versatile device"
What do you like best about Cleo Integration Cloud?

What I like best about cloud integration is how it makes our company's file transfer process much more streamlined . By using the cloud, we don't need to worry about maintaining or paying for a physical presence. Additionally, Cleo is great at monitoring and resolving issues with the system's hardware and software. Since none of our business-to-business sales team had experience installing and maintaining telephone and network systems, the Cloud has been beneficial in freeing up time for our team to focus on other projects. Review collected by and hosted on G2.com.

What do you dislike about Cleo Integration Cloud?

I have never encountered a problem with the service, which is fantastic and beneficial on our end. New users may require some time to become accustomed to the software's interface, but once they do, the software is incredibly intuitive and easy to use. Review collected by and hosted on G2.com.

Andrew M.
AM
IT Security Administrator
Mid-Market (51-1000 emp.)
"Helpful Equipment: Cleo integration cloud"
What do you like best about Cleo Integration Cloud?

What I like best about Cleo Integration is its ability to standardize our file transfer procedure. This has been extremely valuable for my organization, as we currently use AS2 and FTP. As a result of cloud computing, we no longer need to maintain or hire personnel to operate locally-based systems. Cleo possesses the means to monitor, control, and provide support for the hardware and software in question. This has been incredibly beneficial for our business-to-business division, which lacked a communications and network infrastructure specialist. As a result of Cleo's cloud solution, we can reap the benefits of Cleo's expertise and management while freeing up time for our in-house team to focus on other initiatives. Review collected by and hosted on G2.com.

What do you dislike about Cleo Integration Cloud?

I would only set up as many servers as necessary for the planned PROD, TEST, and HA environments. This would reduce the effort required to maintain these separate server environments. Review collected by and hosted on G2.com.

Macy B.
MB
Senior Vice President
Enterprise (> 1000 emp.)
"Cleo has transformed integrations @ Verst Logistics into a competitive advantage"
What do you like best about Cleo Integration Cloud?

Cleo has been a strategic partner for us. Always willing to help drive our business forward by providing industry leading tools and technology and advice. Review collected by and hosted on G2.com.

What do you dislike about Cleo Integration Cloud?

Not much to dislike... Growing companies sometimes experience growing pains, but Cleo knows what is important to its customers and keeps the focus on point. Review collected by and hosted on G2.com.

Won Jae S.
WS
Mid-Market (51-1000 emp.)
"Best service with best consultation"
What do you like best about Cleo Integration Cloud?

Very friendly staff, they provided clear and detailed information regarding what I needed for our company Review collected by and hosted on G2.com.

What do you dislike about Cleo Integration Cloud?

I do not have anything that I was not satisfied with. Review collected by and hosted on G2.com.

Galvin M.
GM
EDI Integration Specialist
Mid-Market (51-1000 emp.)
"Good product, excellent customer service"
What do you like best about Cleo Integration Cloud?

CIC has a lot of visibility compared to other systems I have used in the past. Lots of visibility into documents, as well as process flow and endpoints gives us access to the info we need. Review collected by and hosted on G2.com.

What do you dislike about Cleo Integration Cloud?

There's been a higher-than-expected amount of downtime and outages while using this product, but there has always been open communication surrounding any issues. Review collected by and hosted on G2.com.

Mason H.
MH
Operations Training and IT support
Mid-Market (51-1000 emp.)
"Great product to work with"
What do you like best about Cleo Integration Cloud?

I love the versatility and the transformation engine's power Review collected by and hosted on G2.com.

What do you dislike about Cleo Integration Cloud?

The user interface could be a bit more up-to-date, Review collected by and hosted on G2.com.

Questions about Cleo Integration Cloud? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is Cleo Integration Cloud used for?

Andre B.
AB
Andre Barbosa
Last activity 3 days ago

Did anyone integrated CIC with Shopify?

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

17 months

Average Discount

11%

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Cleo Integration Cloud Features
Application Integration
Encryption
Reporting and Analytics
Data Exchange
Provisioning and Governance
Workflow Management
Real Time Reporting
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Cleo