Cleo Integration Cloud Reviews & Product Details

This software's monitoring and tracking feature is fantastic; it helps the user keep track of and solve the customers' issues. The setup procedure is outstanding and handy for the first time; no manuals or videos are required to learn this platform. The UI is fully customizable, and all the tools are arranged well, no confusion in selecting tools for desired work. Review collected by and hosted on G2.com.

Due to server down issues or poor internet connectivity, the software dashboard does not refresh or update timely. Even it does not provide with the proper notifications if required. Review collected by and hosted on G2.com.

It is a cloud-based documentation software for managing and sharing files easily within servers. The data and information stored in this platform can be accessed from anywhere at any time from any device. The user needs good wifi and the credentials to access the information; it is for security checks. Many automation features and tools in this software make the organization's workflow more accessible and less time-consuming with more accuracy. Review collected by and hosted on G2.com.

This software should improve document mapping and data mapping, as its processing is cumbersome and complex. Integration of third-party applications is not easy; sometimes, the dashboard freezes due to heavy data imported. Review collected by and hosted on G2.com.

I love that while I have a modest understanding of EDI, once setup, the portal is easier to manage orders, errors, or ASNs without having developer expertise. More importantly, the documentation and help chat make it easy to troubleshoot. Review collected by and hosted on G2.com.

I would love to be able to have a way (if possible) to have a self-serve EDI setup that would have a wizard or setup configuration to allow easier connections for new customer connections. Review collected by and hosted on G2.com.

We have been using it for about 2 years and what I like most about Cleo is it is easy to configure, easy to use, and provides data security. It performs excellently with its automation and efficiently manages workflow. Very transparent and secure for data transactions from server to server and flexible with customizations. We can easily access information from any location or device. Review collected by and hosted on G2.com.

High pricing would be the point of disliking it, Overall It performs tremendously, and I give a thumbs up to the support team. Review collected by and hosted on G2.com.

I went into using CLEO Cloud after using Cleo Lexicom for 20 years. Thought I would read the online help and get going. Did not work. But reaching out to CLEO sales and support got us the resources to start. Every time I ran into a roadblock with a Trading Partner, support was there to help me figure it out. Made all the difference. Even when support did not have the answer, they continued to work until a solution was found. Review collected by and hosted on G2.com.

The online help is not very helpful. It's almost like you need to know the answer before you ask the question. Review collected by and hosted on G2.com.

Easy to identify the point of failure in the tender pipeline. The user interface is helpful and straightforward. Training a new analyst on Cleo is faster than other systems. Review collected by and hosted on G2.com.

When a systemic problem occurs, Cleo typically points to a problem in the back-end service. Perhaps some support for failure redundancy could help customers mitigate these situations. Review collected by and hosted on G2.com.

The ability of the Cleo team to quickly pivot and surface required retailer fields that need to be in the 856. Review collected by and hosted on G2.com.

Somewhat of a slow deployment during mapping exercises. Did not really understand how our API's were built and what they can or cannot do. Review collected by and hosted on G2.com.

I appreciate that I can easily reach DataTrans' customer service/personnel when I need help or have any questions. Initially, I needed help several times regarding requirements and specific information for our retailer, and our customer success manager was always accommodating. Review collected by and hosted on G2.com.

The only downside I can think of is that it does not have a connection available to our POS. However, this is not a problem for us since it is not necessary for EDI, nor would it make much of a difference. Review collected by and hosted on G2.com.

The Cleo Integration Cloud program is excellent for adjusting all the intricate integrations. It is incredibly adaptable and connects nicely with other applications in our ecosystem. The ideal platform for bringing everything together and enhancing our productivity . Review collected by and hosted on G2.com.

Although there is a significant time delay, the support team is quite helpful in solving our issues. Also, the support crew should provide the finest advice as we are not Cleo software specialists. It is important to take this into account. Review collected by and hosted on G2.com.

The flexibility and simplification of the process. Review collected by and hosted on G2.com.

The process of processing Files through Dar's is giving a lot of trouble to us Review collected by and hosted on G2.com.