The engagement process has been especially helpful in getting the ball rolling. Review collected by and hosted on G2.com.

With any new technology, there are always hurdles. Therefore, navigating the site would be the most difficult or disliked portion so far. However, that will improve with time. Review collected by and hosted on G2.com.

The ability to include charts with my date and to add multiple charts in one mayrix. It makes everything look so professional. I have not used any other software but i love the functionality and ease of use with clear point. Review collected by and hosted on G2.com.

Some of the color bubbles don't always carry over from one charting period to the next. I understand why i just think that it would be good if you had the option to bypass this function. Review collected by and hosted on G2.com.

It's simplicity in reporting

workflows

structure of the scorecard Review collected by and hosted on G2.com.

API or automated upload is not that user friendly

Connection to other apps is not great Review collected by and hosted on G2.com.

ClearPoint is upgrading our data to the 21st century. DeAndre has been very responsive and worked hard to understand our needs. It is easy to use and intuitive. Review collected by and hosted on G2.com.

ClearPoint does have a bit of a lag when opening our scorecards. I do wish it was a little faster when opening for users. Review collected by and hosted on G2.com.

I found the software to be easy to use. Even individuals with limited training were able to update their initiatives. Review collected by and hosted on G2.com.

The software seems a bit old-fashioned and has some limitations with automation. I expected the scheduling of reports, initiatives updates, and reminders to be a bit more streamlined. Review collected by and hosted on G2.com.

ClearPoint is a great project management software. It allows you to store all the information for multiple large projects in one place. I like that you can add measures so that you can track progress as you go along. It also allows you to assign different types of roles to a large number of individuals within the organization. I also really love the ClearPoint community. The support we receive from ClearPoint is spectacular. They have even set up a regional ClearPoint conversation since so many organizations in my area are using the software. It's a great opportunity to share what's going well and areas for growth. The team is always open to receiving feedback and working with us on different types of customization needs. Review collected by and hosted on G2.com.

It seems that the people in my organization who do not use ClearPoint on a regular basis find it cumbersome. Many do not like having another system to log in and find it difficult to navigate once in the system. Even after multiple trainings and recorded videos, my team spends a lot of time trying to help people with ClearPoint when we ask for bi-annual updates. Another area is that while there are customization features, such as using your brand colors, the options are limited. We regularly run reports through ClearPoint, but have received feedback that the format is difficult on the eyes. The ClearPoint team has worked with us on making improvements, but I think there could be more opportunities for enhancing the briefing book/reporting options. Review collected by and hosted on G2.com.

ClearPoint Strategy provides flexible, customizable software that adapts itself to your organization's projects and priorities, with customer support that helps you actually do that. Not only does ClearPoint help us track progress across divisions on branch-wide initiatives, but it also supports us in connecting employees to these projects in meaningful ways. But none of this would be possible without the amazing support ClearPoint provides to its admin users! ClearPoint really goes above and beyond in this respect. It is easy to book appointments with your designated support contact, who will help you learn how to create the system that meets your needs. Ours even checks in with us periodically to see how our major projects are going! This ongoing support truly makes the investment worthwhile for our organization. Review collected by and hosted on G2.com.

At first, some aspects of the software were challenging to understand, but as I said in my review above, once we connected with customer support, we resolved issues quickly. It was also challenging to ascertain the organizational training needs before working with the software, but I believe those issues have since been resolved. Review collected by and hosted on G2.com.

CleaPoint's flexibility is what separates it from other softwares. Review collected by and hosted on G2.com.

It would be nice to drag some of the elements on the reports. Review collected by and hosted on G2.com.

Reliable and user-friendly for reporters. Content access to past reports is great for learning and knowledge management within our organization. Report Design is easy and connects different projects. Great resources and customer service when you're stuck. Review collected by and hosted on G2.com.

It doesn't have an app for mobile access. Review collected by and hosted on G2.com.

The customer service is incredible. The system itself has a very clear interface. Review collected by and hosted on G2.com.

The system takes a while to understand. I wouldn't call it "intuitive" Review collected by and hosted on G2.com.