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127 ClearPoint Strategy Reviews
Overall Review Sentiment for ClearPoint Strategy
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From the get go, ClearPoint set themselves apart by treating the pitch process like we were already a client. The client success process is key to getting people ready to maximize the utility of the system and their 'on the fly' brainstorming of solutions helps keep progress happening. Review collected by and hosted on G2.com.
There's a little too much of an expectation for our teams to do the data tailoring and loading. Were we a larger organization with a data 'team' who could manage it, it would be infinitely less of a concern. Being a smaller organization (<100), we don't have those resources to rely on so the initial process can be a bit daunting when not working directly with CPS staff. Review collected by and hosted on G2.com.
The product is highly flexible and could accommodate my various structural reporting and workflow requirements Review collected by and hosted on G2.com.
Not much; functionality was all there - maybe the look and feel of the product could be brought up to date as some aspects still look a bit dated Review collected by and hosted on G2.com.
ClearPoint allows us to share information with all levels of our organization. We can keep high-level data in front of leadership while also going deeper to help teams track individual metrics. Review collected by and hosted on G2.com.
So far we haven't encountered any downsides. Review collected by and hosted on G2.com.
ClearPoint Strategy can provide a framework to organize a massive amount of diverse information. The features that ClearPoint provides are very versatile and can be applied in different manners, according to how the company needs to organize it. For us, we are using the elements a little bit different than what they were intended for, but it still allows for full use of the ClearPoint Review collected by and hosted on G2.com.
I think there are some areas for improvement in reporting, and everyday use for companies who prefer to do more work inside the system. Also, it would be helpful to have more element flexibility between features. For example: I may want to be able to use some of the project management features at a higher element level in clearpoint. Review collected by and hosted on G2.com.
The site is welcoming, easy to find things, its user friendly, and intuitive. As an administrator, you can easily modify reports and pages. I love the undo feature and how you can make many updates or changes on one screen. If you forget to save your work, the system won't let you move off the current screen. Review collected by and hosted on G2.com.
The prepopulated reporting period in the scorecard is the previous month, and to fix this, you need to remember to override it. Review collected by and hosted on G2.com.
The ClearPoint Strategy Team is outstanding in supporting your business needs, assisting you with various reports, walking you through processes to implement your business's strategies, goals, initiatives, and outcomes. ClearPoint Strategy also provides webinars on specific topics that are simple and brief. The customer service is outstanding and they continuously check in on their clients to ensure your success. Review collected by and hosted on G2.com.
I have no dislikes at this time. I am still learning the software. However, the support that I receive from the ClearPoint team is outstanding. Review collected by and hosted on G2.com.
Summary reports are a straightforward way to see your objectives and initiatives and how they line up with the perspectives. Status indicators can be included to show exactly where you are each month. Review collected by and hosted on G2.com.
Filtering options for reports could be a bit more robust in certain situations. Review collected by and hosted on G2.com.
Every person we've worked with at ClearPoint has been very professional, efficient in their work, and has been eager to help us achieve our goals. Review collected by and hosted on G2.com.
I don't have any complaints right now. We have had an excellent experience working with ClearPoint. Review collected by and hosted on G2.com.
