Chargeflow Reviews & Product Details

ChargeFlow has transformed how we handle disputes on Stripe, fully automating the process of adding or countering disputes. This innovative software eliminates the need for human intervention.

What once took up to seven days can now be completed in less than one or two days, freeing up valuable time that can be redirected toward other important tasks. ChargeFlow is one of the best tools for streamlining dispute management and increasing efficiency.

Scheduling meetings is a breeze, and the customer success team has been incredibly responsive, offering detailed insights to help us maximize the software’s potential.

Implementation on Stripe is simple and seamless—requiring just a couple of plugins without any need for additional coding. Review collected by and hosted on G2.com.

No such insights for now, have been pretty happy. Review collected by and hosted on G2.com.

The fact that i don't have to deal with the stress or anger that comes from seeing fraudlent chargebacks. I am happy to pay the service fee to save me time and money. Review collected by and hosted on G2.com.

Nothing that I dislike, the service does everything I need it to and for anyone struggling with fraudulent chargebacks this tool is essential. So easy to setup and use with Shopify. I wish I had it years ago. Review collected by and hosted on G2.com.

Chargeflow’s team helped us integrate a platform they don’t officially support, which was crucial for handling refunds on our digital products. The integration with Stripe and PayPal was quick, and disputes now run on autopilot. Their ability to include engagement metrics like downloads and likes in the dispute process from our CRM has been essential for our product type. This has freed up our customer support team to focus on assisting other customers, making it a reliable and efficient solution. Review collected by and hosted on G2.com.

They could offer more native integrations and make it clearer how their team or system decides which pieces of evidence are used in each case. Review collected by and hosted on G2.com.

The team seems intent to provide a great customer experience. They are reactive and supportive. The UI is easy to use, with a lot of features that are clear and clean. It was very easy to start up and integrate with Stripe. Review collected by and hosted on G2.com.

I haven't had a bad experience yet, it is early in our lifecycle and I am expecting an increase in our dispute success rate. What I can say for sure, is that the documents are of a high quality. Review collected by and hosted on G2.com.

i like that the chargeflow app allows me to free up extra time by dealing with chargebacks for me Review collected by and hosted on G2.com.

i wish it gave more clear outcomes on each chargeback - would be nice to get an email anytime a chargeback was lost or won. Review collected by and hosted on G2.com.

The fact that you can set it and forget it. Additionally, they give you exactly what you ask for. They helped me a ton with saving time and keeping my payment process safe. Super easy to integrate and install as well. Review collected by and hosted on G2.com.

No downsides. Easiest thing to use with massive value received. Review collected by and hosted on G2.com.

Chargeflow was pretty easy to set up the integration with Braintree and automates submission of evidence for responding to disputes and chargebacks. Review collected by and hosted on G2.com.

There have been a few occasions where disputes have come directly from the payment processor but are not picked up by Chargeflow. However after messaging the team they are able to import the missing disputes. It would be great if it were fully integrated. Review collected by and hosted on G2.com.

Simplifies the process for chargebacks as we only need to respond specifically to emails requesting specific information for cases. Review collected by and hosted on G2.com.

Nothing yet! However, if I do find any issues I will report back. Review collected by and hosted on G2.com.

The automation of the chargeback submissions is very helpful! Additionally, the support is easily integrated into each submission.e Review collected by and hosted on G2.com.

The ability to understand what is changing over time with chargeback submissions. Review collected by and hosted on G2.com.

I have been really impressed with the level of documentation Chargeflow provides in the dispute appeals. The responses are very thorough and signifcantly better than any response I have written. I am also happy that I no longer need to worry about whether or not a Stripe dispute will be appealed in time. Review collected by and hosted on G2.com.

I would really like for Chargeflow to build a direct integration with Salesforce. Review collected by and hosted on G2.com.