Chameleon Reviews & Product Details - Page 25

My favorite part about chameleon is how simple and easy it is to set up a pop-up. Everything from triggers, design, and fine-tuning is very intuitive and doesn't require too much trouble shooting. Level of complexity is perfect.

Their support pages are also helpful and I can figure out everything I need on my own. Review collected by and hosted on G2.com.

I've had some trouble with uploading CSVs in the past, but that was with a particularly large targeted group of users. Otherwise, I really enjoy my experience using chameleon for simple in app pop-ups. Review collected by and hosted on G2.com.

It's much easier to reach customers when they are logged in to our platform and engaged than it is through email. Tracking those metrics has been very valuable. Review collected by and hosted on G2.com.

The interface is a tad clumsy and could be streamlined. Some of the functionality we want isn't there. Review collected by and hosted on G2.com.

It's really easy to use. It's flexible and it helped us to test and iterate quickly on different ways to engage our user's without any, or very little, development effort Review collected by and hosted on G2.com.

We can't upgrade because the price jump is too big for us yet.

The modals or dialogs some time have scrolling issues in small screen sizes. Review collected by and hosted on G2.com.

The app takes some learning, but in general, I've been able to set up tooltips and launchers with less engineering help than if we were building this in-house. Review collected by and hosted on G2.com.

I've run into several issues with alignment or getting triggers and segments to work, but I think this is just part of the trial and error period of setup Review collected by and hosted on G2.com.

The ease of use and flexibility with the product. It is obvious that this is a company that understands their customers. Building immersive in-app experiences that do not impact the performance of the application is insanely valuable when thinking of growing product adoption and increasing gross margin. Also, their content and support teams are top notch and have helped myself and my team level up in our knowledge and ability. Review collected by and hosted on G2.com.

The product can be slightly buggy at times, which can be annoying. A simple page reload/refresh will typically fix any issues, but the product could be more stable. Review collected by and hosted on G2.com.

We have been using Chameleon for at least 18 months now and it is brilliant. As a product, the feature set has be made easier to use (while also building out greater flexibility) so I'm always able to achieve what I want without having to ask our developers to do things for me. With its integration with Segment I'm easily able to hook into our in-app events then run tours and segment our customer base with that data so I can accurately target our users with the right messages.

I love the fact that I can set up goals and see how our tours are performing too and I can get all the data I need like seeing who has seen a tour, quickly and easily.

In addition the introduction of the surveys has been a really valuable tool for getting quick responses to asking how easy people found a particular feature to set up, thus being able to work out whether we should focus our efforts on improving it (alongside other event monitoring tools).

Absolutely love this product - it saves time and effort and I can quickly add tours where I see sticking points in our user flows. Review collected by and hosted on G2.com.

Sometimes the support takes a while to reply (more than 24 hours) which is a little frustrating for the amount that we pay.

The documentation could be more complete and the API docs have been inaccurate at times. Review collected by and hosted on G2.com.

The ease of use hen setting up an in-app virtual walkthrough of new product features. Setting up an in-app tutorial or feature announcement is clean and easy. Review collected by and hosted on G2.com.

There are some areas that ere confusing to get started and it took a while to get comfortable with all functions but that as short lived. Review collected by and hosted on G2.com.

Chameleon allows our Product Team to deploy in-app tours within a matter of minutes. The tool is extremely easy to use, super customizable, and has tons of great out-of-the-box features. Highly recommend Chameleon as a lightweight yet robust tool for enabling and engaging users. Review collected by and hosted on G2.com.

I wish that there were MORE customization options. Sometimes I want to add a condition for displaying a step, but I'm not sure how to accomplish that using Chameleon. Review collected by and hosted on G2.com.

Chameleon allowed us to hit our goal of providing self-service onboarding and support options in under two weeks from purchase to full implementation. Review collected by and hosted on G2.com.

The UI can be a little finicky, but I have gotten fast responses and action on any problems reported. I do wish you did not have to navigate to the specific web page where the content lives in order to make even just a small tweak to the language. Review collected by and hosted on G2.com.

Chameleon is quick to install, easy of use and their support is great if issues arise. They also are keen on improving the product and gathering feedback from their users. Review collected by and hosted on G2.com.

I wish there was a bit more flexibility on the quantity of the micro-surveys without having to increase my plan. Review collected by and hosted on G2.com.