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106 Built Reviews
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Without a doubt, the best part of Built for Teams is their service team. BFT is so new and is still being built out, so for our purposes there are a lot of work-arounds required to make the system fit our needs. Erika, Jacob, and Darcie were incredibly responsive and dedicated a huge amount of their time to meet with us and problem solve. If we had a question they didn't know the answer to, they researched further and got back to us with a response every single time. Their involvement was undoubtably the deciding factor as to why we purchased our BFT subscription. Review collected by and hosted on G2.com.
The site isn't seamless to navigate. Unfortunately, getting to different screens requires a lot of clicks, and making manual edits is time consuming simply because it takes so long to get to each screen. Another major hurdle is that the People profiles and Position profiles are not totally independent of one another, and it's messy trying to organize data. For example, when BFT is synced with our HRIS, some data imports to the People profile and some data imports to the Position. This makes it difficult to seperate the two and clearly track position management vs. people management, which is a major reason why we wanted a Position Management system. Review collected by and hosted on G2.com.
Built for Teams has been easy to set up and view our Hierarchy within the organization. Our employees as well as new hires have complemented having a user-friendly platform so they can navigate and view the organizational chart. It is simple to update or add new employees. Additionally, I wanted to note that we are not utilizing the many features within the platform due to overlap with our other applications - so I cannot speak to the platform as a whole. Review collected by and hosted on G2.com.
Although there is an ease of use within the platform, it would be ideal if it woudl integrate with our HR & Payroll Software completely for fewer manual updates. Review collected by and hosted on G2.com.
Built for Teams is easy to use and set up for manual uploads/changes or direct feeds from ADP. Our Built representative Jacob Wolfe was great at training us on the platform and showcasing all the features. Review collected by and hosted on G2.com.
Connection to the preferred name field would be ideal for nicknames so when an org chart is shared those reviewing know the ideal name someone would like to be called as well as their official name if looking up their name for email or searching in Microsoft Teams. Review collected by and hosted on G2.com.
Love the click and drag functionality. We like that we can share the URL for the org chart as read only and all employees can access our org chart to easily familiarize themselves with the organization. We even share with new hires just before they join and have recieved great feedback on how helpful it was to be able to understand the structure, see photos of team and more prior to joining our organization. We are also are working on a connection with our HRIS software so the chart is always in sync with our current staff. Their customer support has been great and ultra responsive so far! Review collected by and hosted on G2.com.
Right now the manual updating is the main negative, that should be resolved soon with the new Paylocity integration. We knew the connection with Paylocity was not yet live when we implemented this software. Next up I'd like to be able to provide a login to managers and have them be able to create their own org charts for strat planning vs. me having to create a chart for them. Review collected by and hosted on G2.com.
Our previous org chart software was clunky and difficult to use. Since switching to Built for Teams, I am saving so much time and don't have to manually enter any data, due to the connection with our HR system ADP Workforce Now.
Implementation and set-up was easy as well. Customer service has been quick to thourougly answer any questions I may have. Review collected by and hosted on G2.com.
I haven't found any downsides, everything has been great so far! Review collected by and hosted on G2.com.
Our company is rapidly growing and adding to our team. Other org chart tools did not allow us to account for open positions, or easily move people around as we visualize support structure for this growth. Implementation was seamless, and the customer support I receive is next to none! They respond within minutes of my inquiry, are solution focused, and friendly to boot. Review collected by and hosted on G2.com.
My only complaint is when adding new headcount, the pay data doesn't populate if the new position is a tilte that exists in our database. There is likely a way to solution for this, I just haven't had the time to delve into it further. Review collected by and hosted on G2.com.
The staff likes that they can submit their PTO easily and get usually get a quick response. It makes PTO tracking easy. Also, it is very easy to understand and walk new hires through. Intuitive. Review collected by and hosted on G2.com.
I understand why it is in place, but when a Staff member needs to take PTO back the day remains on the calendar. I have to remind them to read the note to ensure them that the day was given back. Also, it would be nice for our Staff to have the ablity to schedule into the next year using their Carry Over PTO. Review collected by and hosted on G2.com.
The first benefit is that BuildForTeams is typically very user friendly and has become easier to use over time. The second benfit is that if you need help, thye are available and supportive to even the most rudimentary requests. Review collected by and hosted on G2.com.
BuiltForTeams has performed great for us, but other service providers on this platform may offer more services (albeit in a less user-friendly format). BuiltForTeams is great, but may lose a customer if they are seeking various other services. Every company runs this risk...you can't please them all. Review collected by and hosted on G2.com.
