I like several features of Botpress such as the auto-greet messaging and the constant availability, which are really impressive for my automated lead capture needs. The integration capabilities, especially with make.com, are really convenient for connecting my Google lead sheet and email module. I also appreciate how Botpress sends email alerts and saves data in Google Sheets, which is crucial for its automated features. Learning these features on Botpress was easy and valuable for me, especially as a beginner looking to create powerful AI agents. Review collected by and hosted on G2.com.

I had some issues with Botpress on my computer running Windows 7, where certain features like transition and condition options were invisible. Also, I think a clear and easy tutorial for all settings would be very helpful for beginners. Review collected by and hosted on G2.com.

I like the simplicity of handling and managing Botpress. I appreciate the ability to create independent flows and node architectures. I also value the integration and its simplicity with other communication channels like WhatsApp and Instagram, which is vital for reaching a massive audience here in Peru. Additionally, I notice that Botpress responds more naturally when using more modern LLMs compared to our previous system. Review collected by and hosted on G2.com.

The generation of autonomous functions, creation of tables, or saving of data Review collected by and hosted on G2.com.

Easy integration, easy to use, and priced lower. Review collected by and hosted on G2.com.

There are fewer customization options, and it supports fewer different models. Review collected by and hosted on G2.com.

I like the ease of modifying the flow and training the bots in Botpress. I also value the ability to integrate custom functions, which allows me to create code for queries to my own APIs. Additionally, the quick response to incidents and queries is a great benefit when I use Botpress to set up customer service chatbots. Review collected by and hosted on G2.com.

Sometimes the predefined actions don't work and I must make my own. Also, although the initial setup is easy for developers, it is not so easy for an end user. Review collected by and hosted on G2.com.

I use Botpress for creating an AI agent integrated with WhatsApp, and I appreciate how it qualifies new leads through form submissions or clicks on WhatsApp chat during marketing campaigns. I like the scalability Botpress provides with its ready integrations and the level of customization available for building complex flows. Botpress allows us to start from a simple conversation flow and gradually scale to a complex flow with multi-intent use cases. The customization it offers gives us more control over the conversation logic, integrations, and UI behavior. Additionally, the support team guided me effectively on setting up my AI agent, making the configuration process much easier. Review collected by and hosted on G2.com.

Nothing, all is working perfectly Review collected by and hosted on G2.com.

I like Botpress because you can decide for yourself how and what you want to do. You always have the option to work with AI or do everything manually. It's not prescribed anywhere, and I think that's quite good. I'm also excited about the manual version because it allows me to configure my bot myself. The workspace is very clear, and I also find the studio very, very good. Additionally, if you delve into it a bit and watch a few videos, the setup is not necessarily difficult. Review collected by and hosted on G2.com.

Yes, there are some functions that don't work quite perfectly yet, particularly in the AI field. But of course, I think everything will improve over time. Review collected by and hosted on G2.com.

I really like the Botpress interface, it is very intuitive and easy to learn. I also value the quality of its documentation, as it allows me to progress in flow development quickly and independently. Additionally, the ability to create agents using LLMs is a feature that attracted me a lot. The initial setup was very easy, I entered the platform quickly and was guided in creating my first flow. Review collected by and hosted on G2.com.

The integration with Sunshine Conversations has not worked well for me, no matter how many times I perform the integration, it does not connect to my profile. I also have difficulty adding different chatbots for each brand using Sunlight Conversations in combination with Zendesk. Review collected by and hosted on G2.com.

I find Botpress to be very user-friendly and adjustable, plus you can modify it on a deeper level. I really appreciate the web search feature because you can just place a website as your data source without having to export it, and it reads the data directly. The initial setup was quite easy, which was a relief. Overall, I'd rate it a 10 out of 10 for recommendation. Review collected by and hosted on G2.com.

Not sure yet, still exploring Review collected by and hosted on G2.com.

I use Botpress as the backbone of my AI receptionist business, and it helps businesses retain customers and never miss out on new opportunities. I particularly like the autonomous node feature. The easy-to-use interface is the most enjoyable part because Botpress designed it to be very clean. The initial setup was very easy, and I appreciate how it still manages to power everything smoothly. Review collected by and hosted on G2.com.

The variable not being transferred into another workflow Review collected by and hosted on G2.com.

It’s easy to use, and the support team is proactive across different time zones. I’ve also received helpful technical assistance when needed. Review collected by and hosted on G2.com.

Nothing much to add at this point. Although the product has evolved a lot, the documentation feels like it has been left a little behind. Review collected by and hosted on G2.com.